Insotel Punta Prima Resort & Spa

Apartments
8.0
/10
Very Good
119 reviews

What Guests Say About Their Stay

David
10.0
/ 10
Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Stephen
10.0
/ 10
Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Gary
10.0
/ 10
Our sixth visit and will be back again. Great for kids and adults, lots to do, easy to get to (20mins from airport). Clean, uncomplicated and easy-going, nice pools, great entertainment, three shops for papers etc within 10kin walk. Bus to Mahon goes from right outside, is €1.75, takes 20mins. Staff are friendly and work so hard to help you have a great stay Buffet restaurant different food every night, and they have great process to avoid queues, and lots of staff. Ents team are great, kids club full of choice, Aqua gym in the pool. All inclusive is generous, estrella beer, good mix of spirits. Kids clubs and sports also included. Best rooms are in yellow and red sections so that you don’t have to go up and down the hill so much. Each close by plus rock pools to explore.
In the Area
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C/ Mitjera, s/n. Punta Prima, Sant Lluís, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7713

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Insotel Punta Prima Resort & Spa is a good choice when you are visiting Sant Lluís. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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C/ Mitjera, s/n. Punta Prima, Sant Lluís, Balearic Islands, Comunitat Autònoma de les Illes Balears, Spain, 7713
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Discover More About Insotel Punta Prima Resort & Spa

Location


Staying at Insotel Punta Prima Resort & Spa is a good choice when you are visiting Sant Lluís.

About Insotel Punta Prima Resort & Spa

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Insotel Punta Prima Resort & Spa exclusively for you.

Get precious and unforgettable moment during your stay at Insotel Punta Prima Resort & Spa.

All facilities in Insotel Punta Prima Resort & Spa

Others Insotel Punta Prima Resort & Spa
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Indoor pool
  • Spa
  • Garden
  • Pool sun loungers

Hotel Services

  • Multilingual staff
  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Restaurant
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Family-friendly Facilities

  • Kids club
  • Children pool

General

  • Parking
  • Terrace

Sports and Recreations

  • Outdoor tennis court
  • Fitness center

Accessibilty

  • Accessible parking

Nearby Facilities

  • Grocery

Kids and Pets

  • Supervised childcare

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Insotel Punta Prima Resort & Spa

Important Note
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Insotel Punta Prima Resort & Spa
498
Number of floors in Insotel Punta Prima Resort & Spa
2
Another facilities in Insotel Punta Prima Resort & Spa
Shops, Beach umbrella, Outdoor pool, Indoor pool, Spa

Frequently asked question in Insotel Punta Prima Resort & Spa

What are available facilities at Insotel Punta Prima Resort & Spa?
There are top facilites at Insotel Punta Prima Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Insotel Punta Prima Resort & Spa?
The standard check-in time at Insotel Punta Prima Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Insotel Punta Prima Resort & Spa

8.0
Very Good
From 119 reviews
Cleanliness

8.2

Room Comfort

8.2

Location

9.6

Service and Facilites

8.4

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Traveler Reviews Insotel Punta Prima Resort & Spa

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Amazing stay, peefect family holiday
Dean
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Positives: Location (sea views, close to beach & a handful of restaurants and shops), Kids Pools (sizeable, good depth), Room (size - albeit it we were in "prestige" so cant comment on standard, nice balcony). Negatives: Service (not enough staff, staff that are there work extremely long hours and appear exhausted, reception staff are a mixed bag - some helpful, some extremely rude and beyond unhelpful), Food (2 out of 10, very limited option), Food Signage (no signs and chefs frequently couldnt tell you what the meat was!!!, very dangerous for allergies etc), Drinks (small cups, big queues, terrible cocktails, beer and wine out of vending machines apart from table service at lunch/dinner), Sunbeds (not enough, people reserve them and hotel does nothing to stop this), Restaurant Availability (they also add a surcharge to non-buffet restaurants!!!), Value For Money (have had much better holiday value for the cost). Recommendation: Not value for money. Wouldn't return. Wouldn't recommend.
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Tyson
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Great room and pools. Terrible food
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Great location, very well looked after resort and a good selection at the buffet which kept everyone happy for our 10 days there. Would definitely recommend. Only down side was the themed restaurants where service was slow and food wasn’t great. Stick to the main buffet!
Margarita
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very nice, great food, very friendly and helpful staff. Highly recommend
Verified traveler
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 205 week(s) ago

Hotels.com verified review

The best way I can describe this place is a Spanish Butlins. If that’s your thing then I think you’d be happy here. Children will like it as did ours, however the tedious buffet with the all inclusive deal was very tiring very quickly. Every time you went for a meal it was like going to a massive canteen. There are some restaurants on sight but you’re only allowed to book each one once… if you can find the availability, they are underwhelming and you’d be better of popping into the little town next to the complex and visiting the local restaurants a couple of them were very nice, in particular Aire is well worth a visit or two. The staff were generally friendly, but was never obvious who was in charge and everything was very chaotic, we once asked for a manger and the reply was “oh they are off today and very busy”, “Ok so who is in charge?” “Er er er”, was the response. The rooms were very tired and in need of modernising, things like ants all over the place, old outdated decor and shower door that lets all the water run all over the floor, to name a few annoying points, but there were others. One positive was the Kids Club staff were very good and friendly, unfortunately my kids didn’t ever want to go, which I can’t blame the hotel for! Overall, I thought the cost of the stay was eye watering given how average this place, is it is NEVER 5* in a million years, and I think that is really misleading. I wouldn’t go there again.
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Verified traveler
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

Nice facilities however very poorly managed
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

Located in the quiet south east corner of the island, not far from Mahon. Large land area with many apartment blocks and communal buildings for eating, sports and entertainment. Lovely staff made us feel so welcome!
Gary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

Our sixth visit and will be back again. Great for kids and adults, lots to do, easy to get to (20mins from airport). Clean, uncomplicated and easy-going, nice pools, great entertainment, three shops for papers etc within 10kin walk. Bus to Mahon goes from right outside, is €1.75, takes 20mins. Staff are friendly and work so hard to help you have a great stay Buffet restaurant different food every night, and they have great process to avoid queues, and lots of staff. Ents team are great, kids club full of choice, Aqua gym in the pool. All inclusive is generous, estrella beer, good mix of spirits. Kids clubs and sports also included. Best rooms are in yellow and red sections so that you don’t have to go up and down the hill so much. Each close by plus rock pools to explore.
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charlotte
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

We had a lovely holiday at the Punta Prima resort.The food was amazing and liked the child friendly stations.The entertainment team were very professional and we enjoyed all the different shows.Our only negatives were the bottom pools area could have been kept cleaner and glasses etc cleared at night.Also our wardrobes were damp and musky.The shower was mouldy but was cleaned when we complained.However we would love to visit this lovely resort again in the future.
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EoMerig
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 312 week(s) ago

Expedia Group verified review

It’s a ‘cowboy-job’, you can not sell what you can not delivery. IT Is NOT 5 STAR HOTEL. It is highly incontestable assumption.INCONGRUOUS. It is a exceptionally huge villa with no proper trained staff, who seemed to have any official qualifications who does work of a low standard and awful, reckless, unreliable service, offering poor low quality food, with no glamour and careless about your wellbeing. Weak, cheap, rough, jaggy. What a shame! If I could I would like to have my money back. What an unpleasant holiday experience. Shockingly unacceptable! Where you as a company and your responsibility of selling a resort 5 stars hotel for your clients and present a cheap, low-rated, disgusting self service buffet, no room service, no pool service, no available SPA service. I think is unfair and dishonest of your side as a company. It is NOT a five star hotel.OUTRAGEOUS! That is what it ATTENTION- DON’T WASTE YOUR MONEY!!! I wish I wasn’t there. It’s NOT a FIVE STAR HOTEL. It is around 1800 people trying to shade around the noisy pools, where the infrastructure offers sunbathing beds to around 800 people. (There are even sun beds into the public park, on its grass) Unbelievable! No customer service whatsoever, no bar service, untrained staff, I feel sorry for those poor local employees, really (You can see they are overloaded). Ahh there are self ice cream fridge and fizzy, tea and beer machines. Wow! Thank you very much. Oh dear oh dear! IT Is NOT even a Three Star.
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Did not like that there was no delegated locked room for luggage storage. Reception staff was curt and suggested we leave cases in corner of reception.area.
Verified traveler
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

Staff were very hard working, particularly the entertainment and food service
SheedyM
8.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Extremely friendly and kind staff operating across a large complex. Unfortunately the weather took a turn for the worse when we were there, and the limitations of the amenities that were available, became apparent.
Mazen
10.0
/10
Reviewed 358 week(s) ago

Expedia Group verified review

we hada free upgrade. the staff is really helpfull. They stayed 30 min on the phone to book us taxi for the next morning and they called us afterward to confirm.
Ricky
6.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

Beds are terrible, I expect the back ache to last a few more days, but hopefully not weeks... Shower leaked a ton, and we were told it would get fixed, but it didn't happen. The rule to avoid people from reserving pool chairs is completely ignored. The beef was uneatable. Everything else was great, including the rest of the food, but specially the service and staff.
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Verified traveler
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

We got back yesterday and we didn't want to come home. The resort was beautiful and perfect for for me and my family.. would definitely recommend. Brilliant place for children.. it was clean and the food was excellent could not fault this place at all and would go back in a heart beat...
Jason
6.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Large resort, one minute walk from a beautiful and busy beach. Buildings are relatively new and grounds are very neat. Drinks are standard, food disappointing even for all inclusive standards, probably it’s biggest let down. Our room was mostly clean, very dated (‘Jacob was here 2000’ very obviously scratched onto the inside one of the kitchen cupboards is a giveaway). In summary great and beautiful location, resort staff mostly indifferent to your presence (wait staff severely overworked) and food was ordinary. Very clean pools. Was a nice enough experience but we’ll look elsewhere next time.
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Daniel
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Nice& clean close to beach,very friendly staff.,very attentive
Jozef
10.0
/10
Reviewed 470 week(s) ago

Expedia Group verified review

good location, all you need just few steps to go, quite and comfortable
Number of reviews per page
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Others 4 Insotel Punta Prima Resort & Spa

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