Plazamar Serenity Resort

Resorts
7.8
/10
Pleasant
284 reviews

What Guests Say About Their Stay

Sarah Maureen
10.0
/ 10
Our room had a few hiccups but the staff were absolutely wonderful. From the night receptionist checking us in ( our flight made us 2 hours late) , to the cleaning and waiting staff. We arrived just after they had opened and a few hiccups with the room. Room was immaculate and comfy beds. Child crib already set up and little one loved it. Our only issue was the temperature in the room during the day and night was extremely cold <13 degrees at points. We asked for the remote for the air con ( the manager didn't realise it was not in the room. But thankfully he got it for us) to turn the heating on for it to heat the room up but it turns out when the engineer arrived it needed regassed then a new part. Which didn't happen until the end of our stay ( but no fault of the engineers as he updated us to say the parts were coming ). Also the remote for the TV would not work correctly which we think it as the battery but after having these replaced it still did not work. The only downside was these 2. The staff were amazing , food delicious. The restaurant staff were great and constantly cleaning. Shout out to their wonderful games and friendly nature especially with our little boy. The manager gave us advice on local shops for items ( check out the Chinese supermarket just across from pirates village) and all in all made the stay fab even tho they were desperately understaffed. If this is how we were treated when short staffed and a few hiccups we will most certainly be back
Natalya
10.0
/ 10
We enjoyed our vacation in Plazamar Serenity Resort. When we went on half day tour they prepared us a to go snack. The food was good. Everything was clean. Staff was nice.
Kieran
10.0
/ 10
Hotel was clean, nice looking and good food. Lifeguard very attentive and it only 10mins from beautiful beach and town centre.
In the Area
See Map
Avenida Golf 4, Santa Ponsa, Calvia, Mallorca, Balearic Islands, Spain, 7180

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Plazamar Serenity Resort is located in area / city Calvià. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Plazamar Serenity Resort

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Avenida Golf 4, Santa Ponsa, Calvia, Mallorca, Balearic Islands, Spain, 7180
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Discover More About Plazamar Serenity Resort

Location


Plazamar Serenity Resort is located in area / city Calvià.

About Plazamar Serenity Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Plazamar Serenity Resort.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Plazamar Serenity Resort exclusively for you.

With all facilities offered, Plazamar Serenity Resort is the right place to stay.

All facilities in Plazamar Serenity Resort

Others Plazamar Serenity Resort
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

Sports and Recreations

  • Game room
  • Billiard
  • Fitness center

Family-friendly Facilities

  • Children pool
  • Kids club

General

  • Parking
  • Terrace

Kids and Pets

  • Supervised childcare

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Plazamar Serenity Resort

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

This property is closed from October 31 2025 to April 1 2026 (dates subject to change).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Available rooms at Plazamar Serenity Resort
94
Number of floors in Plazamar Serenity Resort
4
Another facilities in Plazamar Serenity Resort
Laundry service, Newspaper in lobby, Tours, Luggage storage, Multilingual staff

Frequently asked question in Plazamar Serenity Resort

What are available facilities at Plazamar Serenity Resort?
There are top facilites at Plazamar Serenity Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Plazamar Serenity Resort?
The standard check-in time at Plazamar Serenity Resort is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Plazamar Serenity Resort

7.8
Pleasant
From 284 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

8.2

Service and Facilites

8.2

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Traveler Reviews Plazamar Serenity Resort

Number of reviews per page
20
40
Top reviews
Sarah Maureen
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our room had a few hiccups but the staff were absolutely wonderful. From the night receptionist checking us in ( our flight made us 2 hours late) , to the cleaning and waiting staff. We arrived just after they had opened and a few hiccups with the room. Room was immaculate and comfy beds. Child crib already set up and little one loved it. Our only issue was the temperature in the room during the day and night was extremely cold <13 degrees at points. We asked for the remote for the air con ( the manager didn't realise it was not in the room. But thankfully he got it for us) to turn the heating on for it to heat the room up but it turns out when the engineer arrived it needed regassed then a new part. Which didn't happen until the end of our stay ( but no fault of the engineers as he updated us to say the parts were coming ). Also the remote for the TV would not work correctly which we think it as the battery but after having these replaced it still did not work. The only downside was these 2. The staff were amazing , food delicious. The restaurant staff were great and constantly cleaning. Shout out to their wonderful games and friendly nature especially with our little boy. The manager gave us advice on local shops for items ( check out the Chinese supermarket just across from pirates village) and all in all made the stay fab even tho they were desperately understaffed. If this is how we were treated when short staffed and a few hiccups we will most certainly be back
Read More
Natalya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We enjoyed our vacation in Plazamar Serenity Resort. When we went on half day tour they prepared us a to go snack. The food was good. Everything was clean. Staff was nice.
Johanne E
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good location with easy access to the beach, restaurants and shopping facilities. The hotel was in need of maintenance such as fixing windows so they close properly and general painting and decorating. Staff were generally helpful.
Lisa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Staff were very friendly & welcoming. Rooms were slightly on the small side. Pool area was lovely, plenty of beds & parasols. Would stay again
Neil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Staff really helpful.
Matthew
8.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Two good size balconies, small studio room with small kitchenette, was clean tidy with helpful staff. Close to Santa Ponca beach, pool area was nice but watch the artificial grass as it gets very hot.
Kieran
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Hotel was clean, nice looking and good food. Lifeguard very attentive and it only 10mins from beautiful beach and town centre.
Emily
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Would return very nice place and staff
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Great stay kids loved it all inclusive food beautiful didnt make much use of snack bar with food on so often, stayed across the road last year again was brilliant think entertainment was better in Julandia made made more use of snack bar and not so much of the all inclusive dinning as you had to cross the road... I think it would be a better idea to allow guests to go between 2 hotels as there is more pool space where pool place is much more limited in plazamar. Both two lovely hotels, with lovely staff
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Roisin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 110 week(s) ago

Hotels.com verified review

Our stay was extremely enjoyable, the staff and in particular Max were very friendly and helpful. The rooms were basic but did the job and were regularly cleaned with new towels, toilet rolls etc provided. The food and drinks were superb and would recommend to anyone planning on staying to go all inclusive. The location was fine, around a 5 minute walk to the beach and 10 minutes to Daniels Corner
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K
icon-Business
Business
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Great studios which are spacious and have all the amenities you would need. Beautiful pool area, with slides and lifeguard so very safe. Reception staff are friendly and very helpful and all areas are very clean and well maintained.
Tony
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Das Zimmer ist ungemütlich, die Betten sind NUR EINZEL BETTEN, also für Paare ist es überhaupt nicht geeignet, Als ich der Mitarbeiter an der Rezeption nach andere Zimmer gefragt habe , sagte er das wäre das letztes was er hat, das gleiche hat er die nächsten auch erzählt Housekeeping nur alle 2 Tage, kein Shampoo im Zimmer, keine neue Handtücher
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mark
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Very dated and very noisy could hear every sound from next door and out side the room would definitely not recommend tis hotel
Peter
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Staff was friendly but housekeeping was sloppy. Perhaps the supervisor/manager was not keeping a close eye on the quality of their efforts. We had 3 in our room but over 7 nights the third bed/couch was only made twice. The "efficiency" was missing plates. We had to ask for toilet paper. Breakfast was good. Lunch was disappointing. We never had dinner there.
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Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
10.0
/10
Reviewed 301 week(s) ago

Expedia Group verified review

Was extremely kids friendly. Kids club staff incredible and food exceptional. Pool and slides were perfect. Fantastic stay
Rob-Walker
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The staff were all friendly and willing to help with anything, rooms were basic but clean and useable, they had a pool table and table tennis the staff organised competitions and games for the children. Entertainment was Good for children & Adults, overall, a good place for families.
Paul
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 309 week(s) ago

Hotels.com verified review

For the price we paid you cannot expect luxury.it was clean , 5 min walk to beach . We were self catering kitchen came equipped for prepping basics . Room cleaned daily and towel change . We extended room to 9 pm on dat if checkout for extra 40 euro . The pool isn’t very large and netting placed around it until late in morning restricting use ? There must be a reason for this but it does look unsightly . Beds not enough by far but then again no room to put any more of them so we didn’t use the pool at all . Entertainment ? I saw a bit of a disco in but by about 9 nothing going on at all . We didn’t mind but for those staying on all inc basis it would cause a problem I imagine
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 319 week(s) ago

Expedia Group verified review

We have started in this hotel a few times a year for 4 years!! Entertainment for children and mini club was exceptional this year with both Anton and GIgi the kids were never bored!! Clean hotel and food lovely xxxx
Verified traveler
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

This was our third visit, and it’s improved! The food was excellent, fresh and replenished immediately. The staff were very friendly, efficient and helpful. The entertainment staff are very eager and enthusiastic. The room was immaculate and very comfortable. The facilities are brilliant. The pool was clean, and the bathing area is kept clean and tidy. The location is good, close enough to the shops/restaurants/nightlife but far enough away so not to be noisy. Overall we had a fabulous time and will be re visiting!
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CHETNA
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

First resort holiday with young children and the facilities were great. Staff were brilliant and they had activities for the youngsters during the day and evening. Food was delicious and even though we did not go for the all inclusive, dinner buffet was 15 euros for adults and free under 3yrs. Entertainment for all during evening.
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Number of reviews per page
20
40

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