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Plazamar Serenity Resort
Resorts
7.8
/10
Pleasant
288 reviews
What Guests Say About Their Stay
Andrew
10.0
/ 10
Amazing stay. Brilliant base to explore Santa Ponsa. Family of x4. Special mention to Saul and his entertainment team. Top class.
Sarah Maureen
10.0
/ 10
Our room had a few hiccups but the staff were absolutely wonderful. From the night receptionist checking us in ( our flight made us 2 hours late) , to the cleaning and waiting staff. We arrived just after they had opened and a few hiccups with the room.
Room was immaculate and comfy beds. Child crib already set up and little one loved it. Our only issue was the temperature in the room during the day and night was extremely cold <13 degrees at points. We asked for the remote for the air con ( the manager didn't realise it was not in the room. But thankfully he got it for us) to turn the heating on for it to heat the room up but it turns out when the engineer arrived it needed regassed then a new part. Which didn't happen until the end of our stay ( but no fault of the engineers as he updated us to say the parts were coming ). Also the remote for the TV would not work correctly which we think it as the battery but after having these replaced it still did not work. The only downside was these 2. The staff were amazing , food delicious. The restaurant staff were great and constantly cleaning. Shout out to their wonderful games and friendly nature especially with our little boy.
The manager gave us advice on local shops for items ( check out the Chinese supermarket just across from pirates village) and all in all made the stay fab even tho they were desperately understaffed.
If this is how we were treated when short staffed and a few hiccups we will most certainly be back
Natalya
10.0
/ 10
We enjoyed our vacation in Plazamar Serenity Resort. When we went on half day tour they prepared us a to go snack.
The food was good. Everything was clean. Staff was nice.
In the Area
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Avenida Golf 4, Santa Ponsa, Calvia, Mallorca, Balearic Islands, Spain, 7180
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Plazamar Serenity Resort
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What's around Plazamar Serenity Resort
Avenida Golf 4, Santa Ponsa, Calvia, Mallorca, Balearic Islands, Spain, 7180
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Discover More About Plazamar Serenity Resort
General
Near Santa Ponsa Beach
Location
With a stay at Plazamar Serenity Resort, you'll be centrally located in Calvia, within a 15-minute drive of Port of Palma de Mallorca and Santa Ponsa Beach. This family-friendly resort is 6 mi (9.7 km) from Puerto Portals Marina and 10.3 mi (16.6 km) from Port d'Andratx.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Santa Ponsa Beach - 0.6 km / 0.4 mi
Square Santa Ponsa - 1.7 km / 1.1 mi
Santa Ponsa Golf Course - 1.8 km / 1.1 mi
Port of Adriano - 3.6 km / 2.2 mi
Poniente Golf Club - 4.7 km / 2.9 mi
Playa de Palmira - 4.9 km / 3.1 mi
Western Water Park - 6 km / 3.7 mi
Palma Nova Beach - 6.4 km / 4 mi
Pirates Adventure Show - 6.5 km / 4.1 mi
Katmandu Park - 6.6 km / 4.1 mi
Playa Son Matias - 6.8 km / 4.2 mi
Lollipops Childrens Party Venue and Adventure Play Area - 7 km / 4.4 mi
Magaluf Beach - 7.1 km / 4.4 mi
Momentum Plaza - 7.2 km / 4.5 mi
Tennis Academy Mallorca - 7.3 km / 4.5 mi
The preferred airport for Plazamar Serenity Resort is Palma de Mallorca Airport (PMI) - 31.7 km / 19.7 mi
Facilities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including a waterslide and a fitness center. This resort also features complimentary wireless internet access, an arcade/game room, and a television in a common area.
Business Facilities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Dining
You can enjoy a meal at the restaurant serving the guests of Plazamar Serenity Resort, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Rooms
Make yourself at home in one of the 94 guestrooms, featuring kitchenettes with refrigerators and stovetops. Rooms have private furnished balconies. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
All facilities in Plazamar Serenity Resort
Swimming Pool
Entertainment Facility
Common Space
Lobby
Exterior
Things to Do
- TV lounge
- Garden
- Fitness center
- Waterslide
- Sun loungers
Hotel Services
- Laundry service
- Newspaper in lobby
- Multilingual staff
- 24-hour Receptionist
Transportation
- Limo or town car service
- Storage
- Bicycle rental
Public Facilities
- Smoke-free area
- Safety deposit box
- Elevator
Sports and Recreations
- Game room
- Pool or Snooker
- Jet ski
Family-friendly Facilities
- Children pool
- Kids club
General
- Parking
- Terrace
Kids and Pets
- Children facilities
Food and Drinks
- Snack bar
Connectivity
- Free WiFi
Accommodation Policy & General Information in Plazamar Serenity Resort
Important Note
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Pets Not Allowed
Professional property host/manager, Beach nearby, Essential workers only - NO
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Available rooms at Plazamar Serenity Resort | 94 |
Number of floors in Plazamar Serenity Resort | 4 |
Another facilities in Plazamar Serenity Resort | TV lounge, Garden, Fitness center, Waterslide, Sun loungers |
Frequently asked question in Plazamar Serenity Resort
What are available facilities at Plazamar Serenity Resort?
There are top facilites at Plazamar Serenity Resort such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Plazamar Serenity Resort?
The standard check-in time at Plazamar Serenity Resort is starting from From 15:00 while the latest check-out time is at Before 11:00
How many stars does Plazamar Serenity Resort have?
Plazamar Serenity Resort is a 3.0-star hotel.
How many floors does Plazamar Serenity Resort have?
Plazamar Serenity Resort has 4 floors.
How many rooms does Plazamar Serenity Resort have?
Plazamar Serenity Resort has 94 rooms in total.
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More Reviews from Other Guests in Plazamar Serenity Resort
Overall Ratings & Reviews Plazamar Serenity Resort
Other sources (288)
7.8
Pleasant
From 288 reviews
Cleanliness
7.4
Room Comfort
7.2
Location
8.2
Service and Facilites
8.2
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Traveler Reviews Plazamar Serenity Resort
Number of reviews per page
20
40
Top reviews
Andrew
Friends and Family Family
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Amazing stay. Brilliant base to explore Santa Ponsa. Family of x4. Special mention to Saul and his entertainment team. Top class.
Adam
Leisure with Children
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Great place
Sarah Maureen
Leisure with Children
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Our room had a few hiccups but the staff were absolutely wonderful. From the night receptionist checking us in ( our flight made us 2 hours late) , to the cleaning and waiting staff. We arrived just after they had opened and a few hiccups with the room.
Room was immaculate and comfy beds. Child crib already set up and little one loved it. Our only issue was the temperature in the room during the day and night was extremely cold <13 degrees at points. We asked for the remote for the air con ( the manager didn't realise it was not in the room. But thankfully he got it for us) to turn the heating on for it to heat the room up but it turns out when the engineer arrived it needed regassed then a new part. Which didn't happen until the end of our stay ( but no fault of the engineers as he updated us to say the parts were coming ). Also the remote for the TV would not work correctly which we think it as the battery but after having these replaced it still did not work. The only downside was these 2. The staff were amazing , food delicious. The restaurant staff were great and constantly cleaning. Shout out to their wonderful games and friendly nature especially with our little boy.
The manager gave us advice on local shops for items ( check out the Chinese supermarket just across from pirates village) and all in all made the stay fab even tho they were desperately understaffed.
If this is how we were treated when short staffed and a few hiccups we will most certainly be back
Read More
Natalya
Leisure Family
10.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
We enjoyed our vacation in Plazamar Serenity Resort. When we went on half day tour they prepared us a to go snack.
The food was good. Everything was clean. Staff was nice.
Johanne E
8.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Good location with easy access to the beach, restaurants and shopping facilities.
The hotel was in need of maintenance such as fixing windows so they close properly and general painting and decorating. Staff were generally helpful.
Lisa
Leisure Family
8.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Staff were very friendly & welcoming. Rooms were slightly on the small side. Pool area was lovely, plenty of beds & parasols. Would stay again
Neil
Leisure Family
8.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
Staff really helpful.
Matthew
with Partner
8.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Two good size balconies, small studio room with small kitchenette, was clean tidy with helpful staff.
Close to Santa Ponca beach, pool area was nice but watch the artificial grass as it gets very hot.
Kieran
Friends and Family Family
10.0
/10
Reviewed 134 week(s) ago
Hotels.com verified review
Hotel was clean, nice looking and good food.
Lifeguard very attentive and it only 10mins from beautiful beach and town centre.
Emily
8.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
Would return very nice place and staff
Verified traveler
Friends and Family Family
10.0
/10
Reviewed 150 week(s) ago
Hotels.com verified review
Great stay kids loved it all inclusive food beautiful didnt make much use of snack bar with food on so often, stayed across the road last year again was brilliant think entertainment was better in Julandia made made more use of snack bar and not so much of the all inclusive dinning as you had to cross the road... I think it would be a better idea to allow guests to go between 2 hotels as there is more pool space where pool place is much more limited in plazamar. Both two lovely hotels, with lovely staff
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Roisin
Friends and Family Family
10.0
/10
Reviewed 151 week(s) ago
Hotels.com verified review
Our stay was extremely enjoyable, the staff and in particular Max were very friendly and helpful. The rooms were basic but did the job and were regularly cleaned with new towels, toilet rolls etc provided. The food and drinks were superb and would recommend to anyone planning on staying to go all inclusive. The location was fine, around a 5 minute walk to the beach and 10 minutes to Daniels Corner
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K
Business
10.0
/10
Reviewed 157 week(s) ago
Hotels.com verified review
Great studios which are spacious and have all the amenities you would need. Beautiful pool area, with slides and lifeguard so very safe. Reception staff are friendly and very helpful and all areas are very clean and well maintained.
Tony
Leisure with Partner
2.0
/10
Reviewed 159 week(s) ago
Expedia Group verified review
Das Zimmer ist ungemütlich, die Betten sind NUR EINZEL BETTEN, also für Paare ist es überhaupt nicht geeignet,
Als ich der Mitarbeiter an der Rezeption nach andere Zimmer gefragt habe , sagte er das wäre das letztes was er hat, das gleiche hat er die nächsten auch erzählt
Housekeeping nur alle 2 Tage, kein Shampoo im Zimmer, keine neue Handtücher
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mark
Leisure Family
4.0
/10
Reviewed 184 week(s) ago
Expedia Group verified review
Very dated and very noisy could hear every sound from next door and out side the room would definitely not recommend tis hotel
Peter
Leisure Family
6.0
/10
Reviewed 197 week(s) ago
Expedia Group verified review
Staff was friendly but housekeeping was sloppy. Perhaps the supervisor/manager was not keeping a close eye on the quality of their efforts. We had 3 in our room but over 7 nights the third bed/couch was only made twice. The "efficiency" was missing plates. We had to ask for toilet paper. Breakfast was good. Lunch was disappointing. We never had dinner there.
Read More
Verified traveler
Friends and Family with Children
10.0
/10
Reviewed 342 week(s) ago
Expedia Group verified review
Was extremely kids friendly. Kids club staff incredible and food exceptional. Pool and slides were perfect. Fantastic stay
Rob-Walker
Leisure with Children
8.0
/10
Reviewed 343 week(s) ago
Expedia Group verified review
The staff were all friendly and willing to help with anything, rooms were basic but clean and useable, they had a pool table and table tennis the staff organised competitions and games for the children.
Entertainment was Good for children & Adults, overall, a good place for families.
Paul
Friends and Family Family
6.0
/10
Reviewed 349 week(s) ago
Hotels.com verified review
For the price we paid you cannot expect luxury.it was clean , 5 min walk to beach . We were self catering kitchen came equipped for prepping basics . Room cleaned daily and towel change . We extended room to 9 pm on dat if checkout for extra 40 euro . The pool isn’t very large and netting placed around it until late in morning restricting use ? There must be a reason for this but it does look unsightly . Beds not enough by far but then again no room to put any more of them so we didn’t use the pool at all . Entertainment ? I saw a bit of a disco in but by about 9 nothing going on at all . We didn’t mind but for those staying on all inc basis it would cause a problem I imagine
Read More
Verified traveler
Leisure Family
10.0
/10
Reviewed 359 week(s) ago
Expedia Group verified review
We have started in this hotel a few times a year for 4 years!! Entertainment for children and mini club was exceptional this year with both Anton and GIgi the kids were never bored!! Clean hotel and food lovely xxxx
Number of reviews per page
20
40
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