Elephant Trail

Great staff and they were very helpful. The hotel is located near the national park which was very convenient.

The hotel was good value for money, and was extremely close to the park which was great (and meant not such an early morning) however we struggled to sleep because of a dripping overflow and loud noise from the fridge throughout the night.

Little bit older and shabby but close to the national park. Ok overall

The hotel was no frills and the WiFi only worked in a corner of the bathroom. The bed was very bouncy but other than that the pool and staff were wonderful. It is not a luxury hotel but good if you are visiting the area for a night to do a safari.

Good location if you looking to go to the national park which is few minutes away. Dinner was very good here. Room was nice but could use a screen door perhaps to keep some of the bugs out. The Wifi was down while we were there but we didn't need it much as one of us had a local sim card.

Fantastic location for the national park which is why we stayed here. Food & astmosphere leave a lot to be desired but the room was clean and had what we needed.

The Elephant Trail is perfectly located for entry to the Udawalawa National Park. We arrived after travelling from Nuwara Eliya and were pleased with the appearance of the hotel, however the front desk staff speak limited English. Helpfully, one of the staff carried our bags for us which was a nice touch and we were able to sign up for the safari experience (which is owned by the same company as the hotel). Our room was okay with basic essentials like a shower, bed and TV plus a balcony. However, the sink in the bathroom had a lot of dirt in the plug hole and on the second day dirty water came up the hole after I had just finished shaving. Also, the shower pressure was awful and the temperature switched back and forth from cold to scorching in a matter of seconds. Furthermore, the lack of WiFi in room did get annoying but I realise this is a first world problem and the environment we were in is stunning. On site, there is a restaurant (do not go next door as we found flies in our onion soup) and they offer a decent enough menu for Sri Lanka with a good variety of drinks. Our food was average and reasonable but the fact that you have to pay by cash does leave a bit of a sour taste as it means you need to be carrying a lot of rupees if staying for a while. All in all, it was an average hotel in a beautiful setting which could do with some upgrades: WiFi in room, decent showers, sinks being fixed, better food and the option of card payments.

Well located for safari, but only 1 night as the hotel is only adequate.

Hotel is basic with all amenities required but is in excellent location very close to national park. Hotel itself is tired and shower mouldy but room otherwise fine. Breakfast and food ok. The staff were helpful and organised a fantastic safari for us with Niluka safaris and recommended restaurants etc and were helpful in booking taxis.

We organised our safari through the hotel when we arrived - we paid for 'package 3' and were told we would have a morning and evening safari. When we got back from our morning safari we were told we would have to pay the whole £40 again plus the £30 entrance fee. The staff at first refused to accept that they had explained to us we would have both drives and then shrugged - it was a really poor experience and the staff were very rude. We couldn't have been more disappointed with the service and the failure of the staff to accept they were in the wrong and had lied to us about what we paid for.. couldn't recommend less.

The hotel is well located, however is very dirty throughout. The pool is merky and i dare not venture in to it, the rooms are run down and not maintained. The bedding was dirty, with the shower not cleaned for some time, the bins within the room had not been emptied and the sheets unchanged from previous guests. I would advise against as overall experience.

We stayed in one of the deluxe rooms for one night to be close for our safari. The bedroom was clean and big, as was the bathroom - fantastic shower (one of the best we have had whilst in Sri Lanka!). The staff were very accommodating, they made us a “take away” breakfast as our safari jeep picked us up at 5:30.

This hotel was ok. Overpriced for the state of the rooms which were in quite poor condition. It seriously needs to be painted and cleaned up a bit. The Staff were very helpful and fixed our toilet that wouldn’t flush quite quickly during the night. Some of the staff at reception however had difficulty understanding basic English.

Spacious room with very high ceiling. Close to Udawalawe national park which is convenient for safari. That makes the property away from everything else. Have to dine at the hotel restaurant but luckily the food was good and reasonably priced. No wifi in room and very limited in lobby, guess comes with the remote location. Some room service/restaurant staff speaks very minimal english which makes communication rather difficult

Compare to alternatives, Elephant trail was a lovely looking place with good rooms. However, it let's itself down on - Music playing constantly 08:00 in restaurant area. Plus music is poor quality pop, heard Celine Dion multiple times - When sitting out to read at back of hotel veranda, strong petrol fumes - staff poor English and not helpful on advising safari. Felt being ripped off

The hotel has no idea what service means.we requested for simple veg dhal curry and white rice four hours before dinner and they flatly refused. With great difficulty one of kitchen chef gave us food after lots of delay. Same story in morning time.we were so fed up we checked out after 1 day though we booked and paid for 2 days. This experience was just opposite to our excellent stay at midky hotel,nuwara.

Used the hotel as a base for a safari into Udawalewe National Park.

A brand new hotel, close to Udawalawe park. The "deluxe" room lacked anything deluxe, include a lack of hot water, the "view" from the balcony was of a solid wall that housed the kitchen and the "wifi" was non-existent. For the money charged, stay somewhere else.

Vrelo odporucam. Prijemny hotel, skvele jedlo. Super cena za ubytovanie.

De började med att vi blev förflyttade till ett av deras andra hotell pga att rummen var ”out of order”. De nya hotellet var inte samma standard men vi skulle bli kompenserade med mat. Dock var denna maten på ett ytterligare hotell som vi skulle köras till. Inte nog med det så var som sagt rummet inte så bra. När vi skulle duscha fanns de bara skållhett vatten, vi bad om hjälp men de kunde ej fixa. De sa då att en rörmokare skulle komma om en kvart men efter över en timme fick vi ge upp eftersom vi snart skulle på middag. Men efter de ”fixat” fanns de nu inget vatten i handfatet häller. När vi skulle cheka ut bad vi om någon slags kompensation eftersom vi inte kunnat använda vårat badrum ordentligt och för att allt bara blivit omständigt och inte så trevligt. Dock sa de att maten var nog med kompensation och vi fick gå därifrån efter att ha haft en besvikelse och inte alls värd pengarna upplevelse. Mycket tråkigt.