Ramada by Wyndham Colombo

Great location, Just be careful of more expensive rooms that have adjoining rooms as only a door between you and your neighbours. No soundproofing means you hear every word.

I have had a mixed experience with Ramada. During my check-in, I was just handed a key. No one told me where the elevators are, where my luggage is, and how to get to my room. I must say that the room was very clean and I appreciate that. During breakfast, people should have access to drinking water, the toaster should be replaced, live stations should be able to better manage the queue. Another key issue we had was noise. Since the property is right on the street, the rooms should have better sound-proofing. Our sleep quality was significantly affected by car horns everyday and one day the other hotel across the street played music so loud from 7 am to 11 pm that we could feel the beats in our room. This was very distressing. I had/still have an issue with my Wyndham account. I talked to night shift Duty Manager who asked me to talk to Duty Manager during day time. I talked to him, he tried with my phone, and then asked me to email my issue. I emailed on 28 February, and yet to get any response. During check-out, I asked for a bill and the reception told me that they can't give me any bill as I booked through a third party website!!! Well, apart from these experience, I generally liked my stay. The location is great, the rooms are spacious and clean, housekeeping staff are courteous, breakfast is good. But the above issues should be addressed. I also would like to give a special shout out to Madhavi (I hope I spelled her name correctly)! She has been very helpful.

The room was spacious. Neat and tidy. Bathroom was clean. Linen were good too. 2 big beds, a working table and a couch. Lots of storage space. The stay was quite comfortable. Walkable distance to Galle Face beach. We did not opt for the Breakfast choice while booking. Upon enquiring at the reception, we were told it costed 4K LKR per head, which we felt is pretty expensive.

Staff are cordial and helpful. Location is nice .

Accessible to downtown and very easy walk around.

It was horrible..I could not stay there

The location is very convenient and shopping is within walking distance. So many place s to dine such as other hotels. The staff are very friendly and helpful.

Appreciate the staff. They were welcoming and very helpful during our staff. The man who cleaned our room was so kind and went the extra mile for us --- getting us a couple of extra chairs for our guest who came to our room and brought extra tea. Would stay there again!

Good afternoon. After 22 plus years my wife and I visited Sri Lanka for a short holiday not knowing what we would experience or receive during our short stay. We arrived in Sri Lanka early in the morning on 19th July. We booked our hotel stay at Ramada Colombo via Expedia from 18th July till 24th July and left for Kandy. We resided in Rms 613 and 806. Our experience during our short stay at Ramada was phenomenal. We found that all departments in the hotel coordinated very well to look after us and make our stay there comfortable. Staff were very polite, humble and professional at all times. We witnessed staff dedication and effort throughout our stay at RAMADA. Staff in all areas were welcoming and always greeted us with a smile. This was very humbling. Staff went the extra mile to make sure that we were happy and content during our stay there. We are confident to say that all staff are an asset to the Hotel. They always made sure to protect the reputation of Ramada hotel. The food was delicious and tasty. Each day there was a wide variety of food provided which catered to all choices. We also found Ramada offers a wide variety of facilities under one roof, which we loved to have after coming from New Zealand. We felt as if we were at home in the hotel. Without a shadow of doubt, we will recommend to others. We are hoping to visit again next year and book the same hotel. Thanks Ben

Ideal place in Colombo. Closer to beach. Safe area

It was worst experience in my past 13 years travel. Check inn took 45 minutes and check out took over 1 hour. It is just because of unprofessional staff. They do not able to calculate the currency conversion. And room service is one of the worst service in this Hotel. Deliver order took 45 min to an hour if you follow up again again by call. Otherwise you don't know. Location is very good but hotel staff services are very poor very..

not value compare to the service and cleanest

The Assistant Manager Chamith Sarathkumara was really helpful in assisting us to change rooms. He is a good example of a Duty Manager should be. All staff were friendly and helpful as usual. We have stayed at this Hotel before, and the location is ideal for Galle Face Green and the shopping centre.

Great stay. We will come back. They wanted to charge us for breakfast even though we had paid for it online, but it was easily resolved.

Overall, the hotel, service and cleanliness is good. But there were few glitches. 1) We received a non smoking room on a 'non-smoking floor (as per their own label for the floor). But the entire corridor smelled of heavy smoke. Thankfully, our room did not smell smoke though. 2) Reaching room service via in room calling, took several attempts and a lengthy wait time - even when it was successful to get to someone on the other end. 3) Staff can be more professional than personal when they approach guests. On the plus side, food was tasty, decent portion sizes, our room view was nice overlooking the main road with partial sea and skyline views. Bakery products were not impressive in their taste or textures. Overall, can recommend to another and may visit again.

Liked the location. There was nothing to dislike. The rooms were spacious and housekeeping was regular. The staff were friendly.

Pros - location and cost Needs improvement - check in process, food and outs dated.

My stay was comfortable but it was made memorable by chef Nirbhaya Singh and GM Wasim. Thank you to both of you for being understanding and polite and ensuring that i had a good stay. Chef thank you for giving me home like food

Convenient location to travel popular tourist destinations in Colombo

This place is infested with roaches and it’s going to Get worse if the management don’t act quickly to fumigate the place!