Alpenhotel Fleurs de Zermatt

Hotels
9.2
/10
Exceptional
692 reviews

What Guests Say About Their Stay

Italo
10.0
/ 10
Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Remedios
10.0
/ 10
"Beautiful and clean hotel with friendly, welcoming staff. The breakfast buffet was delicious with a great variety of options. The location is excellent—within walking distance to the Strip and the train station. I’ll definitely be back. Highly recommended!"
Vannessa
10.0
/ 10
We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
In the Area
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Unterer Mattenweg 41, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
Staying at Alpenhotel Fleurs de Zermatt is a good choice when you are visiting Zermatt.
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Alpenhotel Fleurs de Zermatt Address: Map & Location

Unterer Mattenweg 41, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About Alpenhotel Fleurs de Zermatt

Location


Staying at Alpenhotel Fleurs de Zermatt is a good choice when you are visiting Zermatt.

About Alpenhotel Fleurs de Zermatt

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Alpenhotel Fleurs de Zermatt is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Alpenhotel Fleurs de Zermatt.

All facilities in Alpenhotel Fleurs de Zermatt

Others Alpenhotel Fleurs de Zermatt
Others

Things to Do

  • Outdoor pool
  • Indoor pool
  • Spa
  • Health club
  • Shops
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Newspaper in lobby
  • Luggage storage
  • Front desk
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Public Facilities

  • Others
  • Elevator
  • Smoke-free area
  • Safety deposit box

Sports and Recreations

  • Ski storage
  • Ski
  • Fitness center

Family-friendly Facilities

  • Toys
  • Children games

Food and Drinks

  • Bar
  • Breakfast

General

  • Banquet
  • Terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Alpenhotel Fleurs de Zermatt

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:30 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 15:30 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Alpenhotel Fleurs de Zermatt
38
Another facilities in Alpenhotel Fleurs de Zermatt
Outdoor pool, Indoor pool, Spa, Health club, Shops

Frequently asked question in Alpenhotel Fleurs de Zermatt

What are available facilities at Alpenhotel Fleurs de Zermatt?
There are top facilites at Alpenhotel Fleurs de Zermatt such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Alpenhotel Fleurs de Zermatt?
Check-in time at Alpenhotel Fleurs de Zermatt is staring from 15:30 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Alpenhotel Fleurs de Zermatt provide breakfast?
Yes, Alpenhotel Fleurs de Zermatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Alpenhotel Fleurs de Zermatt?
Alpenhotel Fleurs de Zermatt is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Alpenhotel Fleurs de Zermatt?
Alpenhotel Fleurs de Zermatt has 38 rooms in total.
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More Reviews from Other Guests in Alpenhotel Fleurs de Zermatt

9.2
Exceptional
From 692 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Alpenhotel Fleurs de Zermatt

Number of reviews per page
20
40
Top reviews
Italo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Remedios
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

"Beautiful and clean hotel with friendly, welcoming staff. The breakfast buffet was delicious with a great variety of options. The location is excellent—within walking distance to the Strip and the train station. I’ll definitely be back. Highly recommended!"
Vannessa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
Read More
FERNANDO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice property and staff very polite and friendly
Muhammad Haris Shahbaz
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...
Manoj
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good
Read More
Tagg
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.
Read More
Enrique
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hostess that received us was kind but not very knowledgeable. When asked for the name of the manager, she declined to provide the name. Her replacement (manager) was rude and arrogant. I asked for water and he told me to get it from the bathroom sink. I asked for a balcony view, he declined to provide options. Overall he is not trained for the position and does not have the mannerism for a courteous and professional Host. transportation is offered but they make excuses for why it is not available.
Read More
Dale
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything.
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location. Service and breakfast were very good
Joseph
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very well appointed
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, a 5 min walk to train station and 10 min walk to city center. Great amenities. Loves the breakfast buffet Would stay there again
Verified traveler
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We upgraded to a suite. Rustic theme. Nice, large room. Pool and steam spa were very good and appreciated. Beautiful view of the Matterhorn. Very convenient overall and a large breakfast option. Only complaints were the room was so hot it made it difficult to sleep. We lowered the temperature, but that didn’t help. We slept with doors open, but there were a lot of flying insects. The room smelled strongly of weed, even after two days of open doors. Hotel staff were very nice.
Read More
Kevin
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good stay
Abdul
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel.
Read More
Mario
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Breakfast was great and friendly stuff there at the desk there are not friendly at all very cold and give me a feeling I am not welcome. I ask if I can check out just 30 min later and there say no very disappointed it should be not a problem I pay all most 300 a night so it should be no problem to check out 30min later. I will never go back there again
Read More
laura
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Fantastic stay, we were upgraded to a. Junior suite with amazing views of the Matterhorn. Bed was very comfortable and room was great. The pool and spa facilities were a lovely way to spend the evening. Highly recommend
Tami
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This property is a little gem! The rooms are way nicer than they appear in the photos, the breakfast is outstanding - perfect for the health and wellness we needed before an active day, and the front desk staff is Outstanding! We had two little situations - 1 where the bed wasn’t made up for the 3rd person in a room, and the front desk lady was working by herself, and all we asked for were the sheets and blankets, but she took it on herself to come up and get this bed ready and the 3rd set of robes and towels. She was awesome through the visit. The other front desk guys were also amazing! They helped when our rental equipment didn’t arrive - by calling them promptly when the store opened. One last thing - this place has an awesome pool and sauna area that is not substantially outlined in the booking. There is an outdoor/indoor warm tub, a cold plunge pool, a foot walking stone spa, a sauna, a steam room, awesome chairs and huge blankets to sit in, 3 different types of showers. The spa is awesome!
Read More
Martin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

A very nice hotel in Zermatt, quite close to the train station but a little far from the main attractions of town , and near a supermarket. Excellent facilities. The reception staff aren't the friendliest or most attentive, but they are very polite.
Gregory
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This property is nice enough, with a small pool and spa. The beds and pillows are a
Number of reviews per page
20
40

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Others 4 Alpenhotel Fleurs de Zermatt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 692 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Alpenhotel Fleurs de Zermatt

Number of reviews per page
20
40
Top reviews
Italo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!
Remedios
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

"Beautiful and clean hotel with friendly, welcoming staff. The breakfast buffet was delicious with a great variety of options. The location is excellent—within walking distance to the Strip and the train station. I’ll definitely be back. Highly recommended!"
Vannessa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We were only in for 1 night but the hotel looked amazing! Lovely indoor/outside pool, good breakfast, very comy bed and great shower. The location was perfect only a 5 min walk from the railway station and perfect for exploring this fantastic area. We will definitely return soon and spend longer at this hotel in beautiful Zermatt. The hotel offered fantastic wellness options including massage etc.
Read More
FERNANDO
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice property and staff very polite and friendly
Muhammad Haris Shahbaz
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Pros: nice clean three star hotel Good staff Ok rooms Near town Cons: No air-conditioning No electric kettles in the rooms No iron in the rooms Breakfast just ok..not too many options Receptionists leave at 11 Some staff members too rogid and need customer service training like their associate director or...
Manoj
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The safety box was non-functional. Couldn’t repair it during our service. They don’t explicitly tell you that they charge a fee for loosing room access cards. We couldn’t find it when we were leaving. On the positives, room is very modern and comfortable. They had a pick up service from the train station for free. Breakfast was dry good except they didn’t have an English Breakfast tea as an option even though they 10+ other options. Similarly no way to have a tea on the room only coffee. Pool and spa are very good
Read More
Tagg
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

we had a very nice large room on the top floor with amazing views of the Matterhorn. The pool was very nice and had special jets that helped ease our muscles after a long day of hiking. The hotel was just far enough off the main strip we didn’t hear the all the noise of any late night activities but still close enough we could walk to all shops and restaurants. If we ever make it back to Switzerland we will be looking to stay here again.
Read More
Enrique
4.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The hostess that received us was kind but not very knowledgeable. When asked for the name of the manager, she declined to provide the name. Her replacement (manager) was rude and arrogant. I asked for water and he told me to get it from the bathroom sink. I asked for a balcony view, he declined to provide options. Overall he is not trained for the position and does not have the mannerism for a courteous and professional Host. transportation is offered but they make excuses for why it is not available.
Read More
Dale
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything.
Jennifer
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Beautiful hotel in a great location. Service and breakfast were very good
Joseph
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very well appointed
Amanda
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great location, a 5 min walk to train station and 10 min walk to city center. Great amenities. Loves the breakfast buffet Would stay there again
Verified traveler
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We upgraded to a suite. Rustic theme. Nice, large room. Pool and steam spa were very good and appreciated. Beautiful view of the Matterhorn. Very convenient overall and a large breakfast option. Only complaints were the room was so hot it made it difficult to sleep. We lowered the temperature, but that didn’t help. We slept with doors open, but there were a lot of flying insects. The room smelled strongly of weed, even after two days of open doors. Hotel staff were very nice.
Read More
Kevin
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Good stay
Abdul
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

We only booked this hotel for one night with the view of catching the glacier express in the morning but stayed for 3 nights as the town experienced bad weather with no power. The hotel went above and beyond to make guest feel welcome on the subsequent night. They didn’t charge any of the guests for the 2nd night stay as the there was no power at the hotel (not their fault as the whole town didn’t have town, infact the whole valley was without power for 2 days. On our 3rd night they only charged us token gesture of 50 franks per person which was really cheap. Absolutely amazing staff and policy of the hotel. Amazing spacious room with spa facilities at the hotel. I would highly recommend this hotel. The staff are definitely an asset to this hotel.
Read More
Mario
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Breakfast was great and friendly stuff there at the desk there are not friendly at all very cold and give me a feeling I am not welcome. I ask if I can check out just 30 min later and there say no very disappointed it should be not a problem I pay all most 300 a night so it should be no problem to check out 30min later. I will never go back there again
Read More
laura
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Fantastic stay, we were upgraded to a. Junior suite with amazing views of the Matterhorn. Bed was very comfortable and room was great. The pool and spa facilities were a lovely way to spend the evening. Highly recommend
Tami
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This property is a little gem! The rooms are way nicer than they appear in the photos, the breakfast is outstanding - perfect for the health and wellness we needed before an active day, and the front desk staff is Outstanding! We had two little situations - 1 where the bed wasn’t made up for the 3rd person in a room, and the front desk lady was working by herself, and all we asked for were the sheets and blankets, but she took it on herself to come up and get this bed ready and the 3rd set of robes and towels. She was awesome through the visit. The other front desk guys were also amazing! They helped when our rental equipment didn’t arrive - by calling them promptly when the store opened. One last thing - this place has an awesome pool and sauna area that is not substantially outlined in the booking. There is an outdoor/indoor warm tub, a cold plunge pool, a foot walking stone spa, a sauna, a steam room, awesome chairs and huge blankets to sit in, 3 different types of showers. The spa is awesome!
Read More
Martin
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

A very nice hotel in Zermatt, quite close to the train station but a little far from the main attractions of town , and near a supermarket. Excellent facilities. The reception staff aren't the friendliest or most attentive, but they are very polite.
Gregory
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

This property is nice enough, with a small pool and spa. The beds and pillows are a
Number of reviews per page
20
40