CERVO Mountain Resort

Hotels
9.6
/10
Exceptional
129 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Jack
10.0
/ 10
We absolutely Loved every element of the hotel. The food And drink especially was amazing
Verified traveler
10.0
/ 10
Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
In the Area
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Riedweg 156, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
CERVO Mountain Resort is located in area / city Zermatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around CERVO Mountain Resort

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Riedweg 156, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Discover More About CERVO Mountain Resort

Location


CERVO Mountain Resort is located in area / city Zermatt.

About CERVO Mountain Resort

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CERVO Mountain Resort exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at CERVO Mountain Resort.

All facilities in CERVO Mountain Resort

Others CERVO Mountain Resort
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Outdoor pool
  • Spa
  • Garden
  • Library
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Lockers
  • Banquet
  • Terrace

Sports and Recreations

  • Ski storage
  • Ski
  • Fitness center

Food and Drinks

  • Bar
  • Breakfast

Shuttle Service

  • Airport transfer (surcharge)
  • Train station pickup

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Business Facilities

  • Meeting facilities

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in CERVO Mountain Resort

Important Note
  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

The property is closed between April 24 and June 26.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at CERVO Mountain Resort
54
Number of floors in CERVO Mountain Resort
4
Another facilities in CERVO Mountain Resort
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in CERVO Mountain Resort

What are available facilities at CERVO Mountain Resort?
There are top facilites at CERVO Mountain Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at CERVO Mountain Resort?
The standard check-in time at CERVO Mountain Resort is starting from From 16:00 while the latest check-out time is at Before 11:00
Does CERVO Mountain Resort provide breakfast?
Yes, CERVO Mountain Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in CERVO Mountain Resort

9.6
Exceptional
From 129 reviews
Cleanliness

9.8

Room Comfort

9.8

Location

9.4

Service and Facilites

9.6

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Traveler Reviews CERVO Mountain Resort

Number of reviews per page
20
40
Top reviews
Rene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent staff, wonderful amenities and location.
Deena
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Exceptional in every way.
john
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

great hotel
Verified traveler
10.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

Best staff, culture and friendliness. Food was so good, no matter which restaurant. We will be coming back!!!
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 173 week(s) ago

Expedia Group verified review

Really ski in/out. Fabulous property. Ridiculously expensive.
Omar
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 192 week(s) ago

Expedia Group verified review

The property Is beautiful and very pleasant to stay at, however they may be short staffed or overworked, as the service was not up to the standard of the room rate. Our food was late, sometimes cold.
Jack
10.0
/10
Reviewed 213 week(s) ago

Hotels.com verified review

We absolutely Loved every element of the hotel. The food And drink especially was amazing
Verified traveler
10.0
/10
Reviewed 231 week(s) ago

Hotels.com verified review

Awesome service in a great location. Maybe a bit ‘young’ for some people’s taste but we loved it.
Sven
4.0
/10
Reviewed 232 week(s) ago

Hotels.com verified review

Cervo had a high rating on many platforms but we were very disapointed in which condition we found this place. The hotel was not ready for our arrival, e.g. construction work was on going, ski room was not opened yet, dust everywhere incl.our room, from 5 restaurants/bars on the webpage only 1-2 opened, room cleaning only by request and not even properly done, restaurants reservations were mixed up several times. Despite nice design, beautiful spa area, nice food and good selection of wines, the place seemed poorly run and we felt that the hotel did not meet the 5* standard.
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Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 282 week(s) ago

Expedia Group verified review

Nicely decorated, delicious breakfast, friendly staff!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 286 week(s) ago

Expedia Group verified review

Home comfort with plenty of amenities and goodies!
Verified traveler
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 296 week(s) ago

Expedia Group verified review

View was outstanding, good breakfast, helpful staff
Verified traveler
10.0
/10
Reviewed 303 week(s) ago

Expedia Group verified review

The chalet is pretty new and in very good condition. It’s high up on the hill, so it has a good view.
Kenneth
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

This was our first trip to Zermatt. From the moment we walked in we felt special. Our room had a perfect view of the Matterhorn and could not have been more comfortable. From the daily stocking of Swiss beer in the fridge to the heated floors in the bathroom everything was perfect. Our meal at Puro was the best of our trip - the food and service were legendary. The location is wonderful with access by elevator and tunnel just outside of the center of town. Do yourself a favor and stay here!!
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Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 307 week(s) ago

Expedia Group verified review

Amazing staff and service. Arrived very late and they made us food after the restaurant was closed. Opened wine for us. Quickly checked us in. I would never stay anywhere else
Paria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 308 week(s) ago

Expedia Group verified review

Fantastic property in one of the location in Zermatt! Staff are absolutely fantastic and so nice! The food including the breakfast is absolutely delicious! Everything is taken care of to the details! I would definitely come back again.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

The staff are outstanding, the restaurant is great and very popular so make sure to book your table. The rooms are spacious and very comfortable with great views from the balcony.
seon hwa
10.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Cervo is the BEST place to stay in Zermatt. Everything was perfect. Not only they had great service, but also their breakfast was amazing. The room was spacious, clean, and cozy. Terrace had an amazing view. There was an elevator going down to Zermatt-Sunnegga station. We had a wonderful time at Cervo and would stay here again next time we visit Zermatt.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 322 week(s) ago

Expedia Group verified review

Amazing staff and services, we stayed at the panoramic suite with great view and jacuzzi in snow!
Mike
10.0
/10
Reviewed 328 week(s) ago

Hotels.com verified review

Exceptional in every way. Service was above and beyond anything I've ever experienced.
Number of reviews per page
20
40

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Others 4 CERVO Mountain Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.