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citizenM Geneva
Hotels
9.0
/10
Exceptional
736 reviews
What Guests Say About Their Stay
Arnold
10.0
/ 10
Citizen M Geneve is a unique experience in an ideal location. The room is tiny but the experience is an expanded digtial realm controlled by a tablet supplied by the hotel. It contains radio, TV, workouts, mood setting environments and more.
The staff is very helpful. It also has easy access to trams and airport bus, restaurants, and shops.
Daphne
10.0
/ 10
Wonderful location, friendly and helpful staff. Will definitely visit again!
Akram
10.0
/ 10
Very conveniently positioned hotel in Old Town Geneva. It is very modern and quite IT focused but there are still plenty of staff to assist and they do so with a smile even when they are very busy. We were recommended a room on the rue de la rotisserie side of the building which was nice as it was quiet and we woke up with the greenery of the trees.The room was spotless but is quite small with the bed wedged in between the outer window and the wall of the bathroom with no circulation space around. Clearly it's for those who won't spend much time in the room which was perfect for us as we were out all day. The washbasin is in the room and not in the bathroom, which was also fine for us but may not be for everyone. The bathroom is modern and clean with a good walk-in shower. There is space to hang up clothes and there is a safe but no tea and coffee making facilities. You can't open the windows but we didn't think this was an issue. The 24h bar downstairs is a nice touch. We didn't have breakfast but we ate there once in the evening and the food was good. All in all we had a really good stay and we would definitely recommend the hotel for those on a city break.
In the Area
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31-33 Rue de la Rotisserie, Genève, Geneva, Switzerland, 1204
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in citizenM Geneva
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citizenM Geneva Address: Map & Location
31-33 Rue de la Rotisserie, Genève, Geneva, Switzerland, 1204
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Location
citizenM Geneva is located in area / city Geneva.
About citizenM Geneva
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from citizenM Geneva exclusively for you.
citizenM Geneva is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at citizenM Geneva.
All facilities in citizenM Geneva
Others
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Hotel Services
- Express check-in
- Luggage storage
- 24-hour Receptionist
Food and Drinks
- Bar
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Business Facilities
- Business center
Accommodation Policy & General Information in citizenM Geneva
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CHF 28 per person
- Late check-out fee: CHF 24
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 3.75 per person, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- This property uses wind and solar energy, plus eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- No visitors or unregistered guests are allowed at the property after 11:30 PM.
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 00:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at citizenM Geneva | 144 |
Number of floors in citizenM Geneva | 7 |
Another facilities in citizenM Geneva | Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box |
Frequently asked question in citizenM Geneva
What are available facilities at citizenM Geneva?
There are top facilites at citizenM Geneva such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at citizenM Geneva?
Check-in time at citizenM Geneva is staring from 14:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does citizenM Geneva provide breakfast?
Yes, citizenM Geneva provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of citizenM Geneva?
citizenM Geneva is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does citizenM Geneva have?
citizenM Geneva has 7 floors.
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More Reviews from Other Guests in citizenM Geneva
Traveloka (1)
Other sources (735)
9.0
Exceptional
From 735 reviews
Cleanliness
9.4
Room Comfort
8.8
Service and Facilites
9.4
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Traveler Reviews citizenM Geneva
Number of reviews per page
20
40
Top reviews
William
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Quiet
Arnold
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Citizen M Geneve is a unique experience in an ideal location. The room is tiny but the experience is an expanded digtial realm controlled by a tablet supplied by the hotel. It contains radio, TV, workouts, mood setting environments and more.
The staff is very helpful. It also has easy access to trams and airport bus, restaurants, and shops.
Read More
Daphne
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Wonderful location, friendly and helpful staff. Will definitely visit again!
Bradford
Leisure Family
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Room was pathetic, beyond small and not too clean.
Ann
Leisure
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
One staff bad customer service, the iPads in every room is a redundant gimmick. The negronis were excellent. Get your free travel card when you check-in
Paul
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Lovely hotel, staff were very friendly, room was
Akram
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Very conveniently positioned hotel in Old Town Geneva. It is very modern and quite IT focused but there are still plenty of staff to assist and they do so with a smile even when they are very busy. We were recommended a room on the rue de la rotisserie side of the building which was nice as it was quiet and we woke up with the greenery of the trees.The room was spotless but is quite small with the bed wedged in between the outer window and the wall of the bathroom with no circulation space around. Clearly it's for those who won't spend much time in the room which was perfect for us as we were out all day. The washbasin is in the room and not in the bathroom, which was also fine for us but may not be for everyone. The bathroom is modern and clean with a good walk-in shower. There is space to hang up clothes and there is a safe but no tea and coffee making facilities. You can't open the windows but we didn't think this was an issue. The 24h bar downstairs is a nice touch. We didn't have breakfast but we ate there once in the evening and the food was good. All in all we had a really good stay and we would definitely recommend the hotel for those on a city break.
Read More
Senayit
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The check in was a nightmare as they couldn’t find my additional reservation
Expedia was to blame
Kathy
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
From check in to check out the staff was amazing!
The friendliest during my entire trip.
I am excited to hear this is becoming a Marriott hotel
I work fot the JW Marriott brand and would steal your associates if I could!
Thank You for an amazing experience!
Kathy
Kyle
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Amazing location! Very nice hotel! The rooms were a little small but for a couple of nights it was great.
Darja
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great central location and very accommodating friendly staff
Cheryl
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The bed was comfortable, great location, cool concept
Alicia
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Wonderful friendly service. Lovely welcoming hotel with modern feel. Delicious breakfast with food choice. All the mod cons in the room too. Great area to stay for access to the lake. Loved it!
Elsa
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
We had a good stay. Breakfast is sufficient. But the room is small, especially the washing area.
Verified traveler
Business
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Well the shower were leaking, very small rooms. Front desk check in was amazing. Staff very friendly
Andrew
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Loved this hotel, the most modern I have ever stayed in. Very central, great comfortable room and bed. Will definitely stay here again if I ever return to Geneva
Talat
Friends and Family
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Room is very small, sink is outside the bathroom room. Very depressive atmosphere
YEH HSIA
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It’s a wonderfully hotel. However it’s not easy to find the super market to buy fruits or food.
No coffee to provide unless you spend money to buy it at their restaurant.
Natalya
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
One thing surprised us the size of the room. It’s very small.
leah
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
I would highly recommend, perfect location, staff were soooooo friendly, hotel was super clean. I can’t recommend it enough
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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