Hotel Helvetia

Hotels
7.2
/10
Pleasant
823 reviews

What Guests Say About Their Stay

Jim

10.0
/ 10
The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...

Ratna

10.0
/ 10
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.

Carol

10.0
/ 10
Although the property was older, this just added to the charm for us. We could view the Matterhorn from our bedroom window and this hotel was in the best location of the whole of Zermatt. There is no lift, so alot of stairs with heavy cases. But we were aware and didnt mind the extra fitness. Breakfast was included and much appreciated. Would definately stay again.
In the Area
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Bahnhofstrasse 72, Zermatt, Visp, Valais, Switzerland, 3920

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Hotel Helvetia is a hotel is located at Zermatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Helvetia Address: Map & Location

Bahnhofstrasse 72, Zermatt, Visp, Valais, Switzerland, 3920
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Exterior Hotel Helvetia
Exterior 2 Hotel Helvetia

Discover More About Hotel Helvetia

Location


Hotel Helvetia is a hotel is located at Zermatt.

About Hotel Helvetia

Have fun with various entertaining facilities for you and the whole family at Hotel Helvetia, a wonderful accommodation for your family holiday.

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Helvetia will also give you a pleasant stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Helvetia.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Hotel Helvetia is the right place to stay.

All facilities in Hotel Helvetia

Bar, Cafe and Lounge Hotel Helvetia
Bar, Cafe and Lounge
Exterior Hotel Helvetia
Exterior
Others Hotel Helvetia
Others
Restaurant Hotel Helvetia
Restaurant

Nearby Facilities

  • Gift shop
  • Shops
  • Grocery
  • ATM/Banking

Food and Drinks

  • Buffet breakfast
  • Breakfast

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Helvetia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Helvetia
14
Number of floors in Hotel Helvetia
4
Another facilities in Hotel Helvetia
Gift shop, Shops, Grocery, ATM/Banking, Buffet breakfast

Frequently asked question in Hotel Helvetia

What are available facilities at Hotel Helvetia?
There are top facilites at Hotel Helvetia such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Helvetia?
Check-in time at Hotel Helvetia is staring from 14:00 - 00:00 while the latest check-out time is at before Before 10:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Helvetia provide breakfast?
Yes, Hotel Helvetia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Helvetia?
Hotel Helvetia is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Helvetia have?
Hotel Helvetia has 4 floors.
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More Reviews from Other Guests in Hotel Helvetia

Overall Ratings & Reviews Hotel Helvetia

Traveloka (4)
Other sources (819)
7.2
Pleasant
From 819 reviews
Cleanliness

7.8

Room Comfort

6.8

Location

8.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Helvetia

Number of reviews per page
20
40
Top reviews
VIRNA
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Do Not Stay Here ! This is not a hotel it is a hostel, the listing is false and they even say that on property. There is no elevator and MANY narrow stairs, the rooms are small twin beds with tiny comforters, we had no heat and were given space heaters which blew the fuse leaving no power in the room. It was not clean, no shower only tub in our room, noise from bar next door all night, staff was VERY rude on arrival, breakfast is cold food and not great, felt unsafe for fire risk , would never recommend
Read More
Holly
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was amazing
Joshua
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and good breakfast to start out a day at the mountains.
CHARLES
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and adequate rooms with no frills. Main problem for us was lots of narrow winding stairs and no elevator. With suitcases that was an ordeal coming and going. Nice restaurant on the premises.
Maria Rozetta
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The mountain view is stunning. Staff are helpful
Eric
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Positives, it is right on Main street, great location. Room was clean but small…. No elevator so be prepared to haul up luggage possibly 4 floors. No on site staff other than cleaning staff, just a phone to call for any needs.
Cameron
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was fantastic
VISHAL
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Value for money; staff response or welcome ; breakfast; room axtually everything was below par
Jim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
Read More
Michael
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The old style was authentic and the spa bath a bonus, plus the view was great.
Rory
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were helpful but facilities very limited. Good as a bed and breakfast.
Ratna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
keat chow
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast average should have more warm food
Patrick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There’s a reason why this is the cheapest option in a central location - the condition of the hotel is poor, rooms small and practically no frills. Expedia advertised a ski and boot storage room but no such thing exists - instead there are a few open racks for skis just off the Main Street so didn’t feel a safe option. That said the hotel has no problem with guests taking skis and boots into the bedrooms. For all that, the breakfast was pretty decent, the staff friendly and the rooms warm so if you’re just looking for somewhere to get your head down for the night then it’s not an awful option
Read More
Joshua
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location, decent breakfast
Jim
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Daniel T
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
JIA LING
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Convenience locations and very good breakfast including.
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Helvetia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Helvetia

Traveloka (4)
Other sources (819)
7.2
Pleasant
From 819 reviews
Cleanliness

7.8

Room Comfort

6.8

Location

8.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Helvetia

Number of reviews per page
20
40
Top reviews
VIRNA
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Do Not Stay Here ! This is not a hotel it is a hostel, the listing is false and they even say that on property. There is no elevator and MANY narrow stairs, the rooms are small twin beds with tiny comforters, we had no heat and were given space heaters which blew the fuse leaving no power in the room. It was not clean, no shower only tub in our room, noise from bar next door all night, staff was VERY rude on arrival, breakfast is cold food and not great, felt unsafe for fire risk , would never recommend
Read More
Holly
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was amazing
Joshua
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and good breakfast to start out a day at the mountains.
CHARLES
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and adequate rooms with no frills. Main problem for us was lots of narrow winding stairs and no elevator. With suitcases that was an ordeal coming and going. Nice restaurant on the premises.
Maria Rozetta
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The mountain view is stunning. Staff are helpful
Eric
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Positives, it is right on Main street, great location. Room was clean but small…. No elevator so be prepared to haul up luggage possibly 4 floors. No on site staff other than cleaning staff, just a phone to call for any needs.
Cameron
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff was fantastic
VISHAL
icon-with Partner
with Partner
4.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Value for money; staff response or welcome ; breakfast; room axtually everything was below par
Jim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife. I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
Read More
Michael
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The old style was authentic and the spa bath a bonus, plus the view was great.
Rory
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were helpful but facilities very limited. Good as a bed and breakfast.
Ratna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
keat chow
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Breakfast average should have more warm food
Patrick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

There’s a reason why this is the cheapest option in a central location - the condition of the hotel is poor, rooms small and practically no frills. Expedia advertised a ski and boot storage room but no such thing exists - instead there are a few open racks for skis just off the Main Street so didn’t feel a safe option. That said the hotel has no problem with guests taking skis and boots into the bedrooms. For all that, the breakfast was pretty decent, the staff friendly and the rooms warm so if you’re just looking for somewhere to get your head down for the night then it’s not an awful option
Read More
Joshua
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good location, decent breakfast
Jim
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Daniel T
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
JIA LING
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Convenience locations and very good breakfast including.
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Number of reviews per page
20
40