Hotel Helvetia

Hotels
7.2
/10
Pleasant
694 reviews

What Guests Say About Their Stay

Carol

10.0
/ 10
Although the property was older, this just added to the charm for us. We could view the Matterhorn from our bedroom window and this hotel was in the best location of the whole of Zermatt. There is no lift, so alot of stairs with heavy cases. But we were aware and didnt mind the extra fitness. Breakfast was included and much appreciated. Would definately stay again.

Adnan

10.0
/ 10
Clean, small hotel and right in the main market. Awesome location and great value

Paul

10.0
/ 10
Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt
In the Area
See Map
Bahnhofstrasse 72, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Hotel Helvetia is a hotel is located at Zermatt. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Hotel Helvetia

Bahnhofstrasse 72, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Discover More Places
Others Hotel Helvetia
Others 2 Hotel Helvetia

Discover More About Hotel Helvetia

Location


Hotel Helvetia is a hotel is located at Zermatt.

About Hotel Helvetia

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Helvetia.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Helvetia exclusively for you.

With all facilities offered, Hotel Helvetia is the right place to stay.

All facilities in Hotel Helvetia

Others Hotel Helvetia
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Shops

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Helvetia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Zermatt is in a car-free zone and can be reached only by train.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:30
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Helvetia
14
Number of floors in Hotel Helvetia
4
Another facilities in Hotel Helvetia
Others, Smoke-free area, Safety deposit box, Souvenir shop, Grocery

Frequently asked question in Hotel Helvetia

What are available facilities at Hotel Helvetia?
There are top facilites at Hotel Helvetia such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Helvetia?
The standard check-in time at Hotel Helvetia is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:30
Does Hotel Helvetia provide breakfast?
Yes, Hotel Helvetia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Helvetia?
Hotel Helvetia is a 3.0-star hotel.
How many floors does Hotel Helvetia have?
Hotel Helvetia has 4 floors.
See All

More Reviews from Other Guests in Hotel Helvetia

Overall Ratings & Reviews Hotel Helvetia

Traveloka (4)
Other sources (690)
7.2
Pleasant
From 690 reviews
Cleanliness

7.8

Room Comfort

6.6

Location

8.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Helvetia

Number of reviews per page
20
40
Top reviews
Joshua
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, decent breakfast
Jim
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Daniel T
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
JIA LING
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenience locations and very good breakfast including.
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Theresa
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent mountain views and lively breakfast
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. Staff were really nice and helpful.
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Monica
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Brown
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!
Read More
MIKE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, safe and spacious room. Mattresses need replacing and the hotel’s proximity to the local bars made it a bit noisy. However, Overall we had a good stay.
Christine Lou
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Although the property was older, this just added to the charm for us. We could view the Matterhorn from our bedroom window and this hotel was in the best location of the whole of Zermatt. There is no lift, so alot of stairs with heavy cases. But we were aware and didnt mind the extra fitness. Breakfast was included and much appreciated. Would definately stay again.
Read More
Kathryn
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was perfect for what
Jennifer
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.
Mohammad
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent for 1st timer
Don
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.
Read More
Adnan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean, small hotel and right in the main market. Awesome location and great value
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Helvetia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Helvetia

Traveloka (4)
Other sources (690)
7.2
Pleasant
From 690 reviews
Cleanliness

7.8

Room Comfort

6.6

Location

8.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Helvetia

Number of reviews per page
20
40
Top reviews
Joshua
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good location, decent breakfast
Jim
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Daniel T
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
JIA LING
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Convenience locations and very good breakfast including.
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Theresa
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent mountain views and lively breakfast
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. Staff were really nice and helpful.
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Monica
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Brown
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!
Read More
MIKE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Clean, safe and spacious room. Mattresses need replacing and the hotel’s proximity to the local bars made it a bit noisy. However, Overall we had a good stay.
Christine Lou
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Although the property was older, this just added to the charm for us. We could view the Matterhorn from our bedroom window and this hotel was in the best location of the whole of Zermatt. There is no lift, so alot of stairs with heavy cases. But we were aware and didnt mind the extra fitness. Breakfast was included and much appreciated. Would definately stay again.
Read More
Kathryn
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

It was perfect for what
Jennifer
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The WiFi was unusable - too slow, no connection, or poor connection. Many stairs to room on top floor with no elevator. Hotel located near church with constant church bells ringing and noise from downtown - being earplugs. Comfortable bed. Clean room. Poor lighting in room. Standard, basic European breakfast.
Mohammad
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent for 1st timer
Don
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

In a place like Zermatt, can’t believe this place exists. The hotel locks the doors all day and puts your key on a ring for anyone like a hostel. When I got into room (which was a journey up 4 flights of stairs with multiple bags, I found a place like a college dorm with no sheets or pillow cases, no refridg, no phone, no one in office and not even a closure on shower.
Read More
Adnan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean, small hotel and right in the main market. Awesome location and great value
Paul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Property was a 5 min walk from the train station. The buffet breakfast was great. Great views from our balc. The stairs up to our room were tight and we struggled with ours suitcases. Otherwise perfect place to stay ony overlooking Zermatt
Number of reviews per page
20
40