Hotel Helvetia

Hotels
7.2
/10
Pleasant
694 reviews

What Guests Say About Their Stay

Ratna

10.0
/ 10
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.

Carol

10.0
/ 10
Although the property was older, this just added to the charm for us. We could view the Matterhorn from our bedroom window and this hotel was in the best location of the whole of Zermatt. There is no lift, so alot of stairs with heavy cases. But we were aware and didnt mind the extra fitness. Breakfast was included and much appreciated. Would definately stay again.

Adnan

10.0
/ 10
Clean, small hotel and right in the main market. Awesome location and great value
In the Area
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Bahnhofstrasse 72, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Near Zermatt–Sunnegga Funicular
Read More
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What's around Hotel Helvetia

Bahnhofstrasse 72, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Exterior Hotel Helvetia
Exterior 2 Hotel Helvetia

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General


Near Zermatt–Sunnegga Funicular

Location


With a stay at Hotel Helvetia, you'll be centrally located in Zermatt, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola. This ski hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Matterhorn Museum - 0.1 km / 0.1 mi
St. Mauritius Church - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.2 km / 0.1 mi
Zermatt Visitor Center - 0.4 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 0.8 km / 0.5 mi
Forest Fun Park - 1 km / 0.6 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Cervino - Sci Estivo - 2.5 km / 1.5 mi
Riffelberg - Gifthittli - 2.5 km / 1.5 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Geneva International Airport (GVA) - 234.1 km / 145.5 mi

The preferred airport for Hotel Helvetia is Geneva International Airport (GVA).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, ski storage, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.

Dining


You can enjoy a meal at Restaurant Helvetia serving the guests of Hotel Helvetia, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9:00 AM.

Rooms


Stay in one of 14 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and electric kettles, and housekeeping is provided daily.

All facilities in Hotel Helvetia

Bar, Cafe and Lounge Hotel Helvetia
Bar, Cafe and Lounge
Exterior Hotel Helvetia
Exterior
Others Hotel Helvetia
Others
Restaurant Hotel Helvetia
Restaurant

Nearby Facilities

  • Souvenir shop
  • Grocery
  • ATM/Banking

Food and Drinks

  • Buffet breakfast
  • Breakfast

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Shops

Connectivity

  • Free WiFi

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Hotel Helvetia

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 10:30

Service Animals Not Allowed

Professional property host/manager, Contactless check-out is available, Noise-free rooms not guaranteed, Cashless transactions are available, Contactless check-in is available, No elevators

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 10:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Helvetia
14
Number of floors in Hotel Helvetia
4
Another facilities in Hotel Helvetia
Souvenir shop, Grocery, ATM/Banking, Buffet breakfast, Breakfast

Frequently asked question in Hotel Helvetia

What are available facilities at Hotel Helvetia?
There are top facilites at Hotel Helvetia such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Helvetia?
The standard check-in time at Hotel Helvetia is starting from 14:00 - 00:00 while the latest check-out time is at Before 10:30
Does Hotel Helvetia provide breakfast?
Yes, Hotel Helvetia provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Helvetia?
Hotel Helvetia is a 3.0-star hotel.
How many floors does Hotel Helvetia have?
Hotel Helvetia has 4 floors.
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More Reviews from Other Guests in Hotel Helvetia

Overall Ratings & Reviews Hotel Helvetia

Traveloka (4)
Other sources (690)
7.2
Pleasant
From 690 reviews
Cleanliness

7.8

Room Comfort

6.6

Location

8.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Helvetia

Number of reviews per page
20
40
Top reviews
Michael
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The old style was authentic and the spa bath a bonus, plus the view was great.
Rory
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were helpful but facilities very limited. Good as a bed and breakfast.
Ratna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
keat chow
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast average should have more warm food
Patrick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There’s a reason why this is the cheapest option in a central location - the condition of the hotel is poor, rooms small and practically no frills. Expedia advertised a ski and boot storage room but no such thing exists - instead there are a few open racks for skis just off the Main Street so didn’t feel a safe option. That said the hotel has no problem with guests taking skis and boots into the bedrooms. For all that, the breakfast was pretty decent, the staff friendly and the rooms warm so if you’re just looking for somewhere to get your head down for the night then it’s not an awful option
Read More
Joshua
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, decent breakfast
Jim
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Daniel T
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
JIA LING
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Convenience locations and very good breakfast including.
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Theresa
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent mountain views and lively breakfast
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was clean. Staff were really nice and helpful.
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Monica
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Brown
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!
Read More
MIKE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean, safe and spacious room. Mattresses need replacing and the hotel’s proximity to the local bars made it a bit noisy. However, Overall we had a good stay.
Christine Lou
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Although the property was older, this just added to the charm for us. We could view the Matterhorn from our bedroom window and this hotel was in the best location of the whole of Zermatt. There is no lift, so alot of stairs with heavy cases. But we were aware and didnt mind the extra fitness. Breakfast was included and much appreciated. Would definately stay again.
Read More
Kathryn
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was perfect for what
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Helvetia

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Helvetia

Traveloka (4)
Other sources (690)
7.2
Pleasant
From 690 reviews
Cleanliness

7.8

Room Comfort

6.6

Location

8.8

Service and Facilites

7.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Helvetia

Number of reviews per page
20
40
Top reviews
Michael
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The old style was authentic and the spa bath a bonus, plus the view was great.
Rory
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff were helpful but facilities very limited. Good as a bed and breakfast.
Ratna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
keat chow
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast average should have more warm food
Patrick
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

There’s a reason why this is the cheapest option in a central location - the condition of the hotel is poor, rooms small and practically no frills. Expedia advertised a ski and boot storage room but no such thing exists - instead there are a few open racks for skis just off the Main Street so didn’t feel a safe option. That said the hotel has no problem with guests taking skis and boots into the bedrooms. For all that, the breakfast was pretty decent, the staff friendly and the rooms warm so if you’re just looking for somewhere to get your head down for the night then it’s not an awful option
Read More
Joshua
icon-Leisure
Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good location, decent breakfast
Jim
icon-Leisure
Leisure
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The room was fine, it was the access that was difficult, the stairs were steep, we had to access at least 4 floor levels. The access, the room was small and the bathroom requires a privacy curtain on the window, the room radiator had no control with poor water circulation only heating the top 10% of the radiator.
Robert
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

No staff at check in. They went home at noon! The room is an unupdated relic from the 70's. Overpriced garbage!
Daniel T
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The key for my room was just hanging up in the unlocked reception, and the phone number didn't work. For what i paid, this hotel felt overpriced as it was charmless and basic. The bed I'll admit was comfortable and there was a bath but, yeah not great. Would look for alternatives next time
JIA LING
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Convenience locations and very good breakfast including.
Adrian
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Theresa
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excellent mountain views and lively breakfast
Jeremy
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Room was clean. Staff were really nice and helpful.
Simon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Monica
6.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Brown
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

First, we couldn’t find the entrance to the hotel (I had to ask a very annoyed shop owner at the street…she was complaining about having to do this all the time). No one was there to meet us for checkin, there are no elevators, nor was anyone to help us bring our large heavy luggage up 4 flights of stairs in a very narrow stairwell. The bumping music from the bars kept us up all night, and the majority of the lightbulbs in the unit were out…don’t waist your time!
Read More
MIKE
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean, safe and spacious room. Mattresses need replacing and the hotel’s proximity to the local bars made it a bit noisy. However, Overall we had a good stay.
Christine Lou
icon-Leisure
Leisure
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel is in the main street of Zermatt, and it’s just a 6-minute walk from the train station. It’s above a restaurant on a busy street, so it’s a bit noisy at night. It was manageable and I did manage to sleep. So it was okay.
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Although the property was older, this just added to the charm for us. We could view the Matterhorn from our bedroom window and this hotel was in the best location of the whole of Zermatt. There is no lift, so alot of stairs with heavy cases. But we were aware and didnt mind the extra fitness. Breakfast was included and much appreciated. Would definately stay again.
Read More
Kathryn
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was perfect for what
Number of reviews per page
20
40