Hotel Metropole Interlaken

Hotels
8.0
/10
Very Good
397 reviews

What Guests Say About Their Stay

Collette
10.0
/ 10
Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
YIWEI
10.0
/ 10
The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Jessie
10.0
/ 10
We booked the Queen Deluxe rooms on the 7th to 14th floor. Our jaws literally dropped as we entered and saw the incredible view of the Jungfrau from our balcony. It was breathe taking. The room was very spacious, recently updated, modern, and clean. We found the beds to be comfy. There’s no AC here, but a tower fan was provided and we stayed comfortable with that and leaving the sliding door open to catch the mountain breeze. (Mid July) The balcony is completely private - enjoy the views of the distant mountains and the green space below. Location is central and the upper floors take advantage of being one of the only high rise buildings in Interlaken. Elevators require room keys to use which added extra safety for such a busy city. (Although we never felt unsafe anywhere in Interlaken). There’s a lounge with a tap for filling water bottles and a machine for coffee and tea. The desk staff were incredibly friendly. We stored our luggage prior to check in, they brought our bags up after check in, and at check out they gave us bottled waters. Honestly, my only negative experience here was that the coffee from the lounge machine was not good.
In the Area
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Hoheweg 37, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Metropole Interlaken is a good choice when you are visiting Interlaken. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Metropole Interlaken Address: Map & Location

Hoheweg 37, Interlaken, Interlaken-Oberhasli District, Canton de Berne, Switzerland, 3800
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Discover More About Hotel Metropole Interlaken

Location


Staying at Hotel Metropole Interlaken is a good choice when you are visiting Interlaken.

About Hotel Metropole Interlaken

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Metropole Interlaken exclusively for you.

Get precious and unforgettable moment during your stay at Hotel Metropole Interlaken.

All facilities in Hotel Metropole Interlaken

Others Hotel Metropole Interlaken
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Shops
  • Spa
  • Sauna

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Parking (surcharge)

Business Facilities

  • Meeting rooms
  • Business center

Nearby Facilities

  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Ski storage
  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Hotel Metropole Interlaken

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

The property will be renovating from October 27 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Metropole Interlaken
96
Number of floors in Hotel Metropole Interlaken
14
Another facilities in Hotel Metropole Interlaken
Laundry service, Tours, Multilingual staff, Newspaper in lobby, Luggage storage

Frequently asked question in Hotel Metropole Interlaken

What are available facilities at Hotel Metropole Interlaken?
There are top facilites at Hotel Metropole Interlaken such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Metropole Interlaken?
Check-in time at Hotel Metropole Interlaken is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Metropole Interlaken provide breakfast?
Yes, Hotel Metropole Interlaken provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Metropole Interlaken?
Hotel Metropole Interlaken is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Metropole Interlaken have?
Hotel Metropole Interlaken has 14 floors.
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More Reviews from Other Guests in Hotel Metropole Interlaken

8.0
Very Good
From 383 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

9.2

Service and Facilites

8.4

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Traveler Reviews Hotel Metropole Interlaken

Number of reviews per page
20
40
Top reviews
Collette
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
Read More
Himanshu
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was okay, not too friendly not rude…. Rooms were good (No Ac so had to leave the door open lot of street noise)…. Lift system was weird…
KRISHNAMURTI
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, easy to get to all the activities, shopping and dining.
YIWEI
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Dinakaran
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is located at the centre of Interlaken and is walkable from the two stations. The ambience is great but the moment we step out of the hotel, it feels crowded with travellers. The view of the mountains from the window is great. However the hotel is not a 4 star hotel because of lack of amenties and conditon of the room a) No airconditioner as the rooms can become hot during day time b) the carpets were old and dirty c) the shower and the shower curtains were basic and need refurbishment or total replacement d) the safe was pretty old and i had to call the technician e) the lifts had to be operated with the keys and it was difficult as it didn't work properly always f) the entrance was small and hidden because of offices and shops g) the breakfast could have been better
Read More
Jay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No air conditioning in the rooms, only a noisy fan. Could not keep window open as people were smoking on balcony. So the room was hot and uncomfortable. If you go to Interlaken in July or August, look for room with a/c
Ram
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was one of the best in Interlaken.
Shanti
icon-Business Family
Business Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel location is central and convenient , 5 mins walk to the train station. Room amenities are disappointing and limited. Rooms : No air con, no coffee/tea facilities, no ironing facilities- have to go the 3rd floor for all these. It’s a dated property , not worth the money
Jessie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We booked the Queen Deluxe rooms on the 7th to 14th floor. Our jaws literally dropped as we entered and saw the incredible view of the Jungfrau from our balcony. It was breathe taking. The room was very spacious, recently updated, modern, and clean. We found the beds to be comfy. There’s no AC here, but a tower fan was provided and we stayed comfortable with that and leaving the sliding door open to catch the mountain breeze. (Mid July) The balcony is completely private - enjoy the views of the distant mountains and the green space below. Location is central and the upper floors take advantage of being one of the only high rise buildings in Interlaken. Elevators require room keys to use which added extra safety for such a busy city. (Although we never felt unsafe anywhere in Interlaken). There’s a lounge with a tap for filling water bottles and a machine for coffee and tea. The desk staff were incredibly friendly. We stored our luggage prior to check in, they brought our bags up after check in, and at check out they gave us bottled waters. Honestly, my only negative experience here was that the coffee from the lounge machine was not good.
Read More
david
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location and updated rooms
Tarun
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really nice hotel, no AC can make it a bit hot
Afshan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We have just returned from Switzerland after staying 2 nights at the hotel end of last week. Checkin and checkout were both very quick and efficient and the staff were wonderful especially at checkin. Maryam at reception was very helpful. We had arrived very early but wanted to leave our luggage and get on with our site seeing. She stored our luggage, checked us in and gave us maps and tips of what we could do in the area. We were on the 6th floor and our room had a balcony with great views of Jungfrau. Spacious rooms with comfortable beds. Really good shower. There’s a bus outside the hotel no 21 that can take you to the Interlaken ost if you don’t want to walk in the heat. I highly recommend this hotel and will certainly stay there again.
Read More
Anjana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing location. We had a mountain view room with a balcony and it was stunning!
George
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Hayat
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View is amazing Staff and service were impeccable Room very clean Highly recommended
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff, great views from the balcony! Hotel has no AC! A fan is provided but they really need AC!!
Clare
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing location, great views from rooftop restaurant as well as from our rooms balcony. Clean rooms, friendly staff. Would definitely stay again!
THAN HTAIK
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Manager or perhaps, the owner is friendly. Walking distance like 3 to 5 minutes from the shopping area. Lift is super ancient and the room with lounge smelled and had to moved to another smaller room. Again, only convenient is the option.
Gar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Everyone at the Metropole hotel (and throughout the community for that matter) was super kind and helpful. The structure reminds me of the Nakatomi Tower with its modernity and charm. Unfortunately, I don’t see Hans Gruber anywhere … But it warmed my heart as many people sounded like him! The Metropole is centrally located amongst all the action! From our 7th floor balcony my son was able to see his mom descend from the sky from a paraglider! What an amazing view of the city, mountains, and incoming paragliders! Later, our son also took the leap - Paragliding with the company, Alpin Air was absolutely the best!. Later, our family enjoyed making chocolate and (our 3 minute walk) to the Funky Chocolate Club! In the evening, after everyone settled down, I enjoyed walking to the nearby casino… Can you say Viva Las Interlaken! Everyone was so considerate. I would like to recognize Barbara for going out of her way to make our first impressions of the hotel super positive. There is so much to do in Interlaken. Plus, busses and trains are very close to take day trips if you like (we also went to Lucern). Would definitely stay at the Metropole again!!!
Read More
Kristin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was recently renovated with a lot of space and a large closet/storage option for large luggage. Beautiful Mountain View from room with a large balcony. Lobby a little outdated compared to the rooms. Nice, welcoming bartender at the bar downstairs.
Number of reviews per page
20
40

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Others 4 Hotel Metropole Interlaken

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 383 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

9.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Metropole Interlaken

Number of reviews per page
20
40
Top reviews
Collette
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed in a renovated room which was great. Spacious room and great shower and water pressure in the shower. Fantastic views of Jungfrau from the balcony. Loved seeing all the paragliders landing in the park across from the hotel. Excellent location close to Interlaken West train station. If I came back to Interlaken I would stay here again.
Read More
Himanshu
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was okay, not too friendly not rude…. Rooms were good (No Ac so had to leave the door open lot of street noise)…. Lift system was weird…
KRISHNAMURTI
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, easy to get to all the activities, shopping and dining.
YIWEI
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel has the best location and view. The room is spacious ane bedsheet is very comfortable. Love waking up early and sitting in balcony to appreciate stunning mountain view.
Dinakaran
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is located at the centre of Interlaken and is walkable from the two stations. The ambience is great but the moment we step out of the hotel, it feels crowded with travellers. The view of the mountains from the window is great. However the hotel is not a 4 star hotel because of lack of amenties and conditon of the room a) No airconditioner as the rooms can become hot during day time b) the carpets were old and dirty c) the shower and the shower curtains were basic and need refurbishment or total replacement d) the safe was pretty old and i had to call the technician e) the lifts had to be operated with the keys and it was difficult as it didn't work properly always f) the entrance was small and hidden because of offices and shops g) the breakfast could have been better
Read More
Jay
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

No air conditioning in the rooms, only a noisy fan. Could not keep window open as people were smoking on balcony. So the room was hot and uncomfortable. If you go to Interlaken in July or August, look for room with a/c
Ram
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was one of the best in Interlaken.
Shanti
icon-Business Family
Business Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel location is central and convenient , 5 mins walk to the train station. Room amenities are disappointing and limited. Rooms : No air con, no coffee/tea facilities, no ironing facilities- have to go the 3rd floor for all these. It’s a dated property , not worth the money
Jessie
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We booked the Queen Deluxe rooms on the 7th to 14th floor. Our jaws literally dropped as we entered and saw the incredible view of the Jungfrau from our balcony. It was breathe taking. The room was very spacious, recently updated, modern, and clean. We found the beds to be comfy. There’s no AC here, but a tower fan was provided and we stayed comfortable with that and leaving the sliding door open to catch the mountain breeze. (Mid July) The balcony is completely private - enjoy the views of the distant mountains and the green space below. Location is central and the upper floors take advantage of being one of the only high rise buildings in Interlaken. Elevators require room keys to use which added extra safety for such a busy city. (Although we never felt unsafe anywhere in Interlaken). There’s a lounge with a tap for filling water bottles and a machine for coffee and tea. The desk staff were incredibly friendly. We stored our luggage prior to check in, they brought our bags up after check in, and at check out they gave us bottled waters. Honestly, my only negative experience here was that the coffee from the lounge machine was not good.
Read More
david
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent location and updated rooms
Tarun
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Really nice hotel, no AC can make it a bit hot
Afshan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We have just returned from Switzerland after staying 2 nights at the hotel end of last week. Checkin and checkout were both very quick and efficient and the staff were wonderful especially at checkin. Maryam at reception was very helpful. We had arrived very early but wanted to leave our luggage and get on with our site seeing. She stored our luggage, checked us in and gave us maps and tips of what we could do in the area. We were on the 6th floor and our room had a balcony with great views of Jungfrau. Spacious rooms with comfortable beds. Really good shower. There’s a bus outside the hotel no 21 that can take you to the Interlaken ost if you don’t want to walk in the heat. I highly recommend this hotel and will certainly stay there again.
Read More
Anjana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing location. We had a mountain view room with a balcony and it was stunning!
George
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The stay was incredible and the views were fantastic. Staff were also very friendly and helpful
Hayat
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

View is amazing Staff and service were impeccable Room very clean Highly recommended
Ron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel, friendly staff, great views from the balcony! Hotel has no AC! A fan is provided but they really need AC!!
Clare
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Amazing location, great views from rooftop restaurant as well as from our rooms balcony. Clean rooms, friendly staff. Would definitely stay again!
THAN HTAIK
icon-Leisure
Leisure
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Manager or perhaps, the owner is friendly. Walking distance like 3 to 5 minutes from the shopping area. Lift is super ancient and the room with lounge smelled and had to moved to another smaller room. Again, only convenient is the option.
Gar
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Everyone at the Metropole hotel (and throughout the community for that matter) was super kind and helpful. The structure reminds me of the Nakatomi Tower with its modernity and charm. Unfortunately, I don’t see Hans Gruber anywhere … But it warmed my heart as many people sounded like him! The Metropole is centrally located amongst all the action! From our 7th floor balcony my son was able to see his mom descend from the sky from a paraglider! What an amazing view of the city, mountains, and incoming paragliders! Later, our son also took the leap - Paragliding with the company, Alpin Air was absolutely the best!. Later, our family enjoyed making chocolate and (our 3 minute walk) to the Funky Chocolate Club! In the evening, after everyone settled down, I enjoyed walking to the nearby casino… Can you say Viva Las Interlaken! Everyone was so considerate. I would like to recognize Barbara for going out of her way to make our first impressions of the hotel super positive. There is so much to do in Interlaken. Plus, busses and trains are very close to take day trips if you like (we also went to Lucern). Would definitely stay at the Metropole again!!!
Read More
Kristin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The room was recently renovated with a lot of space and a large closet/storage option for large luggage. Beautiful Mountain View from room with a large balcony. Lobby a little outdated compared to the rooms. Nice, welcoming bartender at the bar downstairs.
Number of reviews per page
20
40