Mandarin Oriental, Geneva

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9.2
/10
Exceptional
384 reviews

What Guests Say About Their Stay

Armen

10.0
/ 10
Very friendly and helpful staff from the reception to the restaurant valet and cleaning people The restaurants were clean good service and delicious food and the location was ideal I highly recommend the hotel

Berat

10.0
/ 10
Mandarin Oriental (MO) Geneva was so welcoming and friendly, we felt at home the moment we stepped in. The staff was very kind and helpful. We were celebrating my wife's birthday and the arrangements I had kindly asked to be made were made with just the right touch and quality. The kind assistance continued even after our checkout when we noticed we forgot our goods, and returned to pick them up in perfect condition. They were found, and safeguarded. We had a view of the river/lake, and were upgraded to an excellent suite with a terrace. Magnificent experience. Thank you MO, pleasure to be a member of the MO Club!

Ariane

10.0
/ 10
Well located property to walk to shopping and downtown. Comfortable rooms, nice amenities
In the Area
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1, Quai Turrettini, Genève, Geneva, Switzerland, 1201

Main Facilities

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Elevator
Train station pickup
Business facilities
Express check-out
Multilingual staff
Mandarin Oriental, Geneva is a 5-star hotels that has been welcoming guests since 1950. The accommodation went through a renovation in 2023. Mandarin Oriental, Geneva is part of Mandarin Oriental under Mandarin Oriental Hotel Group. There are 178 rooms spread across 7 floors.
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What's around Mandarin Oriental, Geneva

1, Quai Turrettini, Genève, Geneva, Switzerland, 1201
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Lobby Mandarin Oriental, Geneva
Exterior 2 Mandarin Oriental, Geneva

Discover More About Mandarin Oriental, Geneva

General Information

Mandarin Oriental, Geneva is a 5-star hotels that has been welcoming guests since 1950. The accommodation went through a renovation in 2023. Mandarin Oriental, Geneva is part of Mandarin Oriental under Mandarin Oriental Hotel Group. There are 178 rooms spread across 7 floors.

Location

Located at 1, Quai Turrettini in Geneva, Switzerland. Those looking to explore will find Nyon Castle Historical Museum, Salève Cable Car, and Parc des Bastions nearby. Closest airport is Geneva Cointrin, 4.364 km away from the accommodation.

Facilities & Amenities

Mandarin Oriental, Geneva has Elevator, Train station pickup, Business facilities, Express check-out, Multilingual staff, and more.

Business Facilities

For guests traveling for work, Mandarin Oriental, Geneva has Business facilities and Conference rooms available.

Contact

Phone number: 41 22-9090000

All facilities in Mandarin Oriental, Geneva

Entertainment Facility Mandarin Oriental, Geneva
Entertainment Facility
Fitness Center Mandarin Oriental, Geneva
Fitness Center
Functional Hall Mandarin Oriental, Geneva
Functional Hall
Common Space Mandarin Oriental, Geneva
Common Space
Lobby Mandarin Oriental, Geneva
Lobby

Guest Services

  • 24-hour front desk
  • Express check-in
  • Concierge
  • Express check-out
  • Multilingual staff
  • Wedding service
  • Newspaper in lobby
    TEXT

Activity & Leisure

  • Full Serviced Spa
  • Romantic Package
  • 24-Hour Health Club
  • 24-Hour Fitness Facilities
  • Spa Treatment Rooms
  • On-Site Spa
  • Steam bath
  • Sauna
  • Locally Owned Tours & Activities

Public Facilities

  • Elevator
  • Smoke Free Property
  • Covered Parking

Business Facilities

  • Meeting Room
  • Business facilities
  • Conference space

Meals & Dining

  • Vegetarian Breakfast Available
  • Snack bar
  • Breakfast

Connectivity

  • LAN Internet access
    TEXT
  • Wi-Fi
    TEXT

Transportation

  • Secured Bicycle Storage
  • Secure parking
  • Valet parking

Accommodation Facilities

  • Self-Parking
  • Banquet Hall
  • Ballroom
  • Reception Hall

Accessibility

  • Assistive Listening Device
  • Accessible parking
  • Accessible path of travel
  • Braille/Raised signage

Shuttle Service

  • Trains station pickup

Nearby Facilities

  • Hair salon

Travelling with Companions

  • Babysitting

Accommodation Policy & General Information in Mandarin Oriental, Geneva

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Mandarin Oriental, Geneva
178
Number of floors in Mandarin Oriental, Geneva
7
Another facilities in Mandarin Oriental, Geneva
24-hour front desk, Express check-in, Concierge, Express check-out, Multilingual staff

Frequently asked question in Mandarin Oriental, Geneva

What is normal check-in & check-out time at Mandarin Oriental, Geneva?
The standard check-in time at Mandarin Oriental, Geneva is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Mandarin Oriental, Geneva?
Mandarin Oriental, Geneva is a 5.0-star hotel.
How many floors does Mandarin Oriental, Geneva have?
Mandarin Oriental, Geneva has 7 floors.
How many rooms are available at Mandarin Oriental, Geneva?
Mandarin Oriental, Geneva has 178 rooms in total.
What do past guests say about Mandarin Oriental, Geneva?
Mandarin Oriental, Geneva is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Mandarin Oriental, Geneva

9.2
Exceptional
From 384 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.2

Service and Facilites

9.4

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Traveler Reviews Mandarin Oriental, Geneva

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

bEATIFUL WELL LOCATED GREAT STAFF
Armen
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly and helpful staff from the reception to the restaurant valet and cleaning people The restaurants were clean good service and delicious food and the location was ideal I highly recommend the hotel
Peter
icon-with Children
with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Our room was next to a club with a partu going on with looud music and people
Todd
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

One of the nicest hotels we ever stayed at. The view was magnificent
Catalina
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel and location. Stay was pleasant.
Berat
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Mandarin Oriental (MO) Geneva was so welcoming and friendly, we felt at home the moment we stepped in. The staff was very kind and helpful. We were celebrating my wife's birthday and the arrangements I had kindly asked to be made were made with just the right touch and quality. The kind assistance continued even after our checkout when we noticed we forgot our goods, and returned to pick them up in perfect condition. They were found, and safeguarded. We had a view of the river/lake, and were upgraded to an excellent suite with a terrace. Magnificent experience. Thank you MO, pleasure to be a member of the MO Club!
Read More
Eric
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location, excellent service
Alexander
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Top notch
Miguel E
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Really nice option !!
Ariane
icon-
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Well located property to walk to shopping and downtown. Comfortable rooms, nice amenities
roland
icon-Leisure
Leisure
6.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Great staff. Not a five star experience.
Gerald
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Excellent service, good not so great
Ebony
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing breakfast and room was exceptional
Inderjit
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff were extremely lovely. I came for my birthday and they went out of their way to give me a birthday cake. Which I really do appreciate.
Lisa
icon-Leisure
Leisure
8.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

My stay here was welcoming and mostly comfortable. Room was clean although it felt a little dated, they definitely tried but no denying this is an older property. There was a lovely little welcome bowl of fruit and a well stocked mini fridge. Both coffee and a tea kettle were provided. Air conditioning worked well and there was the option to open the windows which I loved. Bathroom was large with a walk-in shower and toiletries were high-end. I also noted the lack of a proper hotel lobby. There are two restaurants, one is pretty separated and the other opens towards the lobby although that seating is part of the other restaurant/bar area. So really no lobby seating which seemed strange. Overall a lovely stay; however, I would give another property a try before I stayed here again.
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nicole
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

The rooms were very small and dated!! I lost an earring and I can’t tell you all of the gross items I picked up on the floor trying to find it. Needs a refresh
Bradley
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The staff were amazing and so helpful with all of our requests. The room itself was very small and the hotel lacked amenities such as a swimming pool or any common area to socialize. Additionally, there wa no where to grab take away food
Bassil
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Very nice place excellent service
Wedad
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

first time at the Mandarin in Geneve, the service is not what one would expect from Mandarin Oriental. three flies in my room throughout my stay. i complained to house keeping three times and did not do to rectify. on check out i told reception of this complaint - they did even apologise. I ususally stay at the Ritz Carlton, much better location, service like a 6 star hotel and more like the same price.
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Gavin
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Fantastic
Number of reviews per page
20
40

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Bedroom 4 Mandarin Oriental, Geneva

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.