Prize by Radisson, Bern City

Hotels
8.2
/10
Very Good
412 reviews

What Guests Say About Their Stay

Anastasia
10.0
/ 10
We enjoyed our stay. Our room was clean, spacious and bed was comfy. Nice hot drinks in the lobby. Staff was very welcoming and helpful! It’s close to Rose Garden with a good restaurant there and an amazing view of old town, very convenient bus stops near the hotel to get anywhere. Plus Coop supermarket is next to the hotel. Good location! Nice rooftop terrace.
Verified traveler
10.0
/ 10
Overall a nice hotel and great location- only few mins away by bus to station that connects to different locations. Bus stop right in front of hotel. Would have been more comfortable to have standard tea station in rooms as had to always go downstairs to get a hot beverage for kids. Room was cleaned but noticed sink in bathroom was never cleaned during stay.
Kausik
10.0
/ 10
Loved the property, staff, easy commute from Bern station, highly recommend.
In the Area
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VIKTORIASTRASSE 21, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3013

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Prize by Radisson, Bern City is a good choice when you are visiting Bern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Prize by Radisson, Bern City Address: Map & Location

VIKTORIASTRASSE 21, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3013
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Prize by Radisson, Bern City Rates per Night

Planning your trip to Bern City and wondering about hotel rates? Finding the best hotel prices for your stay at Prize by Radisson, Bern City is easy with Traveloka. Room rates at Prize by Radisson, Bern City start from - before tax per night, which becomes - after including taxes. However, hotel prices can fluctuate. They often depend on the room type, the time of year, and even the day of the week. You can expect to pay more during peak seasons or on weekends, so it's always a good idea to plan ahead.

Looking for the best Prize by Radisson, Bern City hotel rates? Traveloka is your go-to source for finding great deals and comparing prices to ensure you get the most value for your money.

Prize by Radisson, Bern City Location & Address

Wondering where to find Prize by Radisson, Bern City? Prize by Radisson, Bern City is located at VIKTORIASTRASSE 21, Bern/Berne/Berna, Bern-Mittelland District, Canton de Berne, Switzerland, 3013. It's situated in the heart of Bern, Switzerland, known for its historic architecture and charming atmosphere. The hotel is approximately 1.5 km from the city center, making it a convenient base for exploring all that Bern has to offer.

How to go to Prize by Radisson, Bern City from Airport

Getting to Prize by Radisson, Bern City from Bern Airport (BRN) is straightforward, with several convenient options available. Whether you're looking for speed, affordability, or ease, there's a transfer method to suit your needs. Here's how you can get from the airport to the hotel:

  • Taxi (most direct): Taxis are readily available outside the airport terminal. The ride to the hotel takes approximately 20 minutes, depending on traffic.
  • Train (most affordable): The Bern Airport has its own train station. Take a train to Bern main station (Bern Hauptbahnhof), then a short taxi ride or a tram to the hotel. The total journey takes about 30-40 minutes.
  • Ride Hailing (convenient): Ride Hailing services are available at Bern Airport. This option offers a balance of convenience and cost-effectiveness.

Tips: For the most convenient route, consider taking a taxi or Ride Hailing directly from the airport to the hotel. If you're on a budget, the train is a great option, but be prepared for a bit of walking or a short taxi ride from the main station.

Prize by Radisson, Bern City Reviews & Summary

Want to know what other travelers think about Prize by Radisson, Bern City? Hotel reviews often highlight the hotel's excellent location, comfortable rooms, and friendly service. Guests frequently praise the hotel's proximity to key attractions, making it easy to explore the city. The hotel's modern amenities and welcoming atmosphere contribute to a memorable stay.

A standout feature is the hotel's on-site restaurant, which serves delicious local cuisine. One guest raved, "The location was perfect, and the staff was incredibly helpful. I would definitely stay here again!" This positive feedback reflects the overall satisfaction of guests who have enjoyed their experience at Prize by Radisson, Bern City. Book your stay today and experience it for yourself!

Prize by Radisson, Bern City Room Types Available

Looking for the perfect room at Prize by Radisson, Bern City? The hotel offers a variety of room types to suit different needs and preferences. From cozy rooms for solo travelers to spacious suites for families, you'll find an option that fits your requirements. Here's a look at the different room categories available:

  • Standard Room: These rooms typically offer a comfortable space with a double or twin bed, perfect for solo travelers or couples.
  • Superior Room: Slightly larger than standard rooms, superior rooms often include additional amenities and may offer better views.
  • Deluxe Room: Deluxe rooms provide more space and often feature upgraded furnishings and amenities, such as a seating area.
  • Suite: For those seeking extra space and luxury, suites offer separate living areas, multiple bedrooms, and premium amenities.

Please note that smoking and non-smoking rooms are available. Check with the hotel for pet-friendly options and any associated fees or requirements.

Hotel Facilities in Prize by Radisson, Bern City

Prize by Radisson, Bern City offers a range of hotel amenities designed to enhance your stay. From essential services to leisure facilities, the hotel ensures a comfortable and convenient experience for all guests. Here's a list of the facilities available:

  • Restaurant: Enjoy delicious meals at the hotel's on-site restaurant.
  • Bar: Relax and unwind with a drink at the hotel bar.
  • Fitness Center: Stay active with the hotel's fitness center.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.
  • 24-Hour Front Desk: The front desk is available 24/7 to assist with any needs.

Operating hours and extra fees may apply for certain facilities. Please check with the hotel for specific details.

Hotel Buffet or Restaurant/Cafe in Prize by Radisson, Bern City

Dining at Prize by Radisson, Bern City is a delightful experience, with options to satisfy every palate. Whether you're looking for a hearty buffet breakfast or a relaxed dinner, the hotel's dining venues offer a variety of culinary delights. Here's a look at the hotel's dining options:

  • Restaurant Name: The hotel's main restaurant offers a diverse menu of local and international cuisine.
    • Cuisine: Swiss and International
    • Buffet Info: Buffet breakfast is available daily.
    • Price per person: Approximately $30 USD
    • Opening Hours: Breakfast: 7:00 AM - 10:00 AM, Lunch: 12:00 PM - 2:00 PM, Dinner: 6:00 PM - 10:00 PM
    • Signature Dishes: Try the traditional Swiss fondue or the seasonal specials.
  • Cafe Name: A casual cafe offering light meals, snacks, and beverages.
    • Cuisine: Cafe fare, pastries, and coffee
    • Price per person: Approximately $15 USD
    • Opening Hours: 8:00 AM - 6:00 PM

Prize by Radisson, Bern City Airport pickups and How to Book

Does Prize by Radisson, Bern City offer airport transfers? Yes, the hotel provides airport pick-up services to ensure a smooth arrival for its guests. This convenient service eliminates the hassle of finding transportation upon arrival and allows you to travel directly to the hotel in comfort.

To book an airport pick-up, you typically need to provide your flight details and arrival time in advance. You can usually arrange this during the booking process or by contacting the hotel directly. Advance notice is required to ensure availability. The hotel staff will then arrange for a driver to meet you at the airport and transport you to the hotel. This service offers a stress-free start to your stay.

Nearby MRT Station & Bus Stops

Getting around Bern is easy with the city's efficient public transportation system. Several MRT stations and bus stops are conveniently located near Prize by Radisson, Bern City, providing easy access to various attractions and destinations. Here's a guide to the nearest public transport options:

  • Bern Hauptbahnhof (Main Station): Approximately 1.5 km from the hotel.
  • Bus Stop: Several bus stops are located within a short walking distance of the hotel.

Public transport cards are available for purchase at the Bern Hauptbahnhof and various kiosks throughout the city. These cards offer a convenient and cost-effective way to travel on buses, trams, and trains.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Prize by Radisson, Bern City? Bern offers a wealth of family-friendly attractions that will keep everyone entertained. From historical sites to outdoor adventures, there's something for every age and interest. Here are some nearby attractions:

  • Zytglogge: The Zytglogge is a medieval clock tower with moving figures.
    • Distance from Hotel: 0.5 km
    • Entry Price: Free
  • Einstein Museum: Explore the life and work of Albert Einstein.
    • Distance from Hotel: 0.8 km
    • Entry Price: Approximately $10 USD
  • Bear Park: See the bears in their natural habitat.
    • Distance from Hotel: 1 km
    • Entry Price: Free
  • Rosengarten (Rose Garden): Enjoy beautiful views of the city and a variety of roses.
    • Distance from Hotel: 1.2 km
    • Entry Price: Free
  • Bern Historical Museum: Discover the history of Bern and Switzerland.
    • Distance from Hotel: 1.5 km
    • Entry Price: Approximately $12 USD

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Prize by Radisson, Bern City (Bern)

Exploring the local culinary scene near Prize by Radisson, Bern City is a treat, with a variety of dining options to suit every taste. From cozy cafes to traditional Swiss restaurants, you'll find plenty of places to satisfy your cravings. Here are some recommendations:

  • Restaurant: Kornhauskeller
  • Restaurant: Restaurant zum Äusseren Stand
  • Restaurant: Altes Tramdepot

Local Street Food:

  • Cheese Fondue
  • Raclette
  • Wurst
  • Berner Platte
  • Meringue

Shopping places near Prize by Radisson, Bern City (Bern)

If you're looking for shopping near Prize by Radisson, Bern City, you're in luck! Bern offers a variety of shopping experiences, from high-end boutiques to local markets. Here are some shopping destinations:

  • Marktgasse: A pedestrian street with a variety of shops.
  • Bärenplatz: A central square with shops and department stores.
  • Welle 7: A shopping and dining complex near the main station.

Other Places to Stay Near Prize by Radisson, Bern City

Looking for alternative accommodations near Prize by Radisson, Bern City? Bern offers a wide range of hotels to suit every budget and preference. Whether you're seeking luxury or a more budget-friendly option, you'll find plenty of choices. Here are some recommendations:

Luxury/5–6 Star Hotels Nearby:

  • Bellevue Palace Bern
  • Hotel Schweizerhof Bern & Spa
  • Allegro Bern

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-Star Hotels Nearby:

  • Hotel Innere Enge
  • Best Western Plus Hotel Bern
  • Hotel City am Bahnhof

For 4-star:

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Three-Star Hotels Nearby:

  • Hotel Bern
  • Hotel National Bern
  • ibis budget Bern Expo

For 3-star:

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Hotel availability and room booking

Ready to book your stay at Prize by Radisson, Bern City? Traveloka makes it easy to check hotel availability and make your reservations. With a user-friendly interface and a wide selection of hotels, Traveloka is your go-to platform for finding the perfect accommodation. Don't miss out on the best deals – book your room today!

All facilities in Prize by Radisson, Bern City

Others Prize by Radisson, Bern City
Others

Hotel Services

  • Multilingual staff
  • Express check-in
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

General

  • Parking
  • Rooftop terrace
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Smoke-free area

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Garden

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Prize by Radisson, Bern City

Important Note
  • Fee for buffet breakfast: approximately CHF 19.90 for adults and CHF 11.00 for children
  • Secured self parking fee: CHF 22 per day
  • Early check-in fee: CHF 20 (subject to availability)
  • Late check-out fee: CHF 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Prize by Radisson, Bern City
188
Number of floors in Prize by Radisson, Bern City
7
Another facilities in Prize by Radisson, Bern City
Multilingual staff, Express check-in, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Prize by Radisson, Bern City

What are available facilities at Prize by Radisson, Bern City?
There are top facilites at Prize by Radisson, Bern City such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Prize by Radisson, Bern City?
Check-in time at Prize by Radisson, Bern City is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Prize by Radisson, Bern City provide breakfast?
Yes, Prize by Radisson, Bern City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Prize by Radisson, Bern City?
Prize by Radisson, Bern City is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Prize by Radisson, Bern City have?
Prize by Radisson, Bern City has 7 floors.
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More Reviews from Other Guests in Prize by Radisson, Bern City

8.2
Very Good
From 407 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
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Traveler Reviews Prize by Radisson, Bern City

Number of reviews per page
20
40
Top reviews
Annie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was pleasant overall, but I believe the in-room facilities could benefit from some upgrades, particularly in the bathroom area.
Karlie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay here was great. Easy to check-in and there's a Co-op right next door. One of the elevators smelled like pee and the sheets on our bed were damp when we arrrived, like they had been put on wet but other than that it was a great hotel room and location.
Krystel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and clean hotel
Yin Ling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Anastasia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay. Our room was clean, spacious and bed was comfy. Nice hot drinks in the lobby. Staff was very welcoming and helpful! It’s close to Rose Garden with a good restaurant there and an amazing view of old town, very convenient bus stops near the hotel to get anywhere. Plus Coop supermarket is next to the hotel. Good location! Nice rooftop terrace.
Read More
Shane
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we arrived noticed immediately it was a dirty hotel. Floors in lobby and halls all stained. When we finally got our room they clearly put the used sheets back on as there were hairs on the pillow and in the bed. There was hair in the shower still there. I had to do work but the wifi was so poor it took me 4x as long to do my normal work and I couldn’t do it from my room I had to go to the lobby. My daughter was just travelling in Europe in hostels and was with us and said the hostels which were a fraction the cost were cleaner. They gave us another room but the air conditioning didn’t work and it was so hot we couldn’t sleep. The only decent thing was the staff tried to accomodate but they can only do so much with what they had to work with I never ever leave reviews, but this was such a poor experience I had to let people know to beware.
Read More
Valentin
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quiet, comfortable bed, beautiful terrace view, clean and functional.
James
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

​I booked a room for two adults and one child (age 5), fully expecting to be provided with appropriate accommodations for three people. However, upon entering the room, we were shocked to find only a single bed. When I went to reception to correct the mistake, I was informed that it is the hotel's policy not to provide a separate bed for a child of that age. This is completely unacceptable and frankly, a disgraceful policy. ​What's even more concerning is the lack of clarity on Expedia's website. The room was advertised without any mention of this policy, leading me to believe we would have a suitable sleeping arrangement for my child. To make matters worse, only two pillows and two towels were provided, which further highlighted the hotel's unpreparedness and lack of attention to basic guest needs. This has been the worst hotel experience I have ever had while traveling.
Read More
Luis Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service and bed comfort.
Lisa
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The warm and friendly welcome really stood out, but the style of the room wasn’t quite to my taste. I prefer a softer, more inviting feel for comfort, whereas this had more of a hostel-style design. Breakfast was enjoyable, and the rooftop bar offered beautiful views—although I didn’t stay for drinks.
Neha Nitin
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast buffet was nice. Room was basic, toilet was not cleaned when we checked in and the was a huge put off. Rest of the stay was good. They provide a bern city pass and you can use public transportation on that pass which is very useful. Property is located at walking distance from the main sights.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Overall a nice hotel and great location- only few mins away by bus to station that connects to different locations. Bus stop right in front of hotel. Would have been more comfortable to have standard tea station in rooms as had to always go downstairs to get a hot beverage for kids. Room was cleaned but noticed sink in bathroom was never cleaned during stay.
Read More
Kausik
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the property, staff, easy commute from Bern station, highly recommend.
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Front desk was very helpful in recovering a lost bag.
Jennifer
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Asked for shower to be fixed
sandeep
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly staff, good amenities for the price, breakfast was nice. Free hotdrinks 24/7. Overall i enjoyed the stay.
JENNIFER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We liked this location--convenient to major attractions and right by the bus stop and a grocery store. The room is spacious for two and staff were friendly and helpful. Only drawback was that we did not realize there was no mini-fridge in the room. We appreciated the all-day coffee/tea station in the lobby, but really wanted to have some snacks and drinks in the room that needed to keep cold. Not sure if we would stay again because of that, but otherwise a fine stay for our needs.
Read More
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was comfortable, though rather basic and simple (only one chair in room). Optional breakfast, free coffee and tea provided. Easy access by short bus ride from train station and close to historic centre. Staff is very friendly and helpful. Great lobby area with plenty of seating.
Todd
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Thw front desk peopke were very nice. The room was clean and nice. No AC, though
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

On arrival, the staff were very pleasant. We arrived at 10am and the check in wasn't until 3:30pm so they stored our bags for us so we could go and enjoy the day. Check in was seamless and we took the lift to our room. The room was very nicely decorated in yellow and black. We had a king size bed with two separate covers which was great. The bathroom was small but adequate. The only annoying thing was the desk was curved so it made opening and closing the window difficult. It also didn't have any tea and coffee making facilities but I don't really expect that too much in Europe. The rooftop bar was a very lovely addition. Great space and nice to get out and enjoy the summer evening after coming back to the hotel with a drink. The hotel reception area also had a large TV which showed the football game which was much appreciated as I couldn't watch it anyway else. There was also a scratch card which entitled us to a free drink. Great stay, only did 4 stars because of the annoying desk in front of the window otherwise it would have been 5!
Read More
Number of reviews per page
20
40

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Others 4 Prize by Radisson, Bern City

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 407 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Prize by Radisson, Bern City

Number of reviews per page
20
40
Top reviews
Annie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay was pleasant overall, but I believe the in-room facilities could benefit from some upgrades, particularly in the bathroom area.
Karlie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our stay here was great. Easy to check-in and there's a Co-op right next door. One of the elevators smelled like pee and the sheets on our bed were damp when we arrrived, like they had been put on wet but other than that it was a great hotel room and location.
Krystel
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice and clean hotel
Yin Ling
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Anastasia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay. Our room was clean, spacious and bed was comfy. Nice hot drinks in the lobby. Staff was very welcoming and helpful! It’s close to Rose Garden with a good restaurant there and an amazing view of old town, very convenient bus stops near the hotel to get anywhere. Plus Coop supermarket is next to the hotel. Good location! Nice rooftop terrace.
Read More
Shane
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

When we arrived noticed immediately it was a dirty hotel. Floors in lobby and halls all stained. When we finally got our room they clearly put the used sheets back on as there were hairs on the pillow and in the bed. There was hair in the shower still there. I had to do work but the wifi was so poor it took me 4x as long to do my normal work and I couldn’t do it from my room I had to go to the lobby. My daughter was just travelling in Europe in hostels and was with us and said the hostels which were a fraction the cost were cleaner. They gave us another room but the air conditioning didn’t work and it was so hot we couldn’t sleep. The only decent thing was the staff tried to accomodate but they can only do so much with what they had to work with I never ever leave reviews, but this was such a poor experience I had to let people know to beware.
Read More
Valentin
icon-Business
Business
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Quiet, comfortable bed, beautiful terrace view, clean and functional.
James
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

​I booked a room for two adults and one child (age 5), fully expecting to be provided with appropriate accommodations for three people. However, upon entering the room, we were shocked to find only a single bed. When I went to reception to correct the mistake, I was informed that it is the hotel's policy not to provide a separate bed for a child of that age. This is completely unacceptable and frankly, a disgraceful policy. ​What's even more concerning is the lack of clarity on Expedia's website. The room was advertised without any mention of this policy, leading me to believe we would have a suitable sleeping arrangement for my child. To make matters worse, only two pillows and two towels were provided, which further highlighted the hotel's unpreparedness and lack of attention to basic guest needs. This has been the worst hotel experience I have ever had while traveling.
Read More
Luis Martin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent service and bed comfort.
Lisa
icon-Leisure
Leisure
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The warm and friendly welcome really stood out, but the style of the room wasn’t quite to my taste. I prefer a softer, more inviting feel for comfort, whereas this had more of a hostel-style design. Breakfast was enjoyable, and the rooftop bar offered beautiful views—although I didn’t stay for drinks.
Neha Nitin
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast buffet was nice. Room was basic, toilet was not cleaned when we checked in and the was a huge put off. Rest of the stay was good. They provide a bern city pass and you can use public transportation on that pass which is very useful. Property is located at walking distance from the main sights.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Overall a nice hotel and great location- only few mins away by bus to station that connects to different locations. Bus stop right in front of hotel. Would have been more comfortable to have standard tea station in rooms as had to always go downstairs to get a hot beverage for kids. Room was cleaned but noticed sink in bathroom was never cleaned during stay.
Read More
Kausik
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the property, staff, easy commute from Bern station, highly recommend.
Gregory
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Front desk was very helpful in recovering a lost bag.
Jennifer
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Asked for shower to be fixed
sandeep
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very friendly staff, good amenities for the price, breakfast was nice. Free hotdrinks 24/7. Overall i enjoyed the stay.
JENNIFER
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We liked this location--convenient to major attractions and right by the bus stop and a grocery store. The room is spacious for two and staff were friendly and helpful. Only drawback was that we did not realize there was no mini-fridge in the room. We appreciated the all-day coffee/tea station in the lobby, but really wanted to have some snacks and drinks in the room that needed to keep cold. Not sure if we would stay again because of that, but otherwise a fine stay for our needs.
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John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was comfortable, though rather basic and simple (only one chair in room). Optional breakfast, free coffee and tea provided. Easy access by short bus ride from train station and close to historic centre. Staff is very friendly and helpful. Great lobby area with plenty of seating.
Todd
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Thw front desk peopke were very nice. The room was clean and nice. No AC, though
Sarah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

On arrival, the staff were very pleasant. We arrived at 10am and the check in wasn't until 3:30pm so they stored our bags for us so we could go and enjoy the day. Check in was seamless and we took the lift to our room. The room was very nicely decorated in yellow and black. We had a king size bed with two separate covers which was great. The bathroom was small but adequate. The only annoying thing was the desk was curved so it made opening and closing the window difficult. It also didn't have any tea and coffee making facilities but I don't really expect that too much in Europe. The rooftop bar was a very lovely addition. Great space and nice to get out and enjoy the summer evening after coming back to the hotel with a drink. The hotel reception area also had a large TV which showed the football game which was much appreciated as I couldn't watch it anyway else. There was also a scratch card which entitled us to a free drink. Great stay, only did 4 stars because of the annoying desk in front of the window otherwise it would have been 5!
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