InterContinental Hotels KOH SAMUI RESORT by IHG

Room was beautiful and spacious. Loved the bathroom, the rainshower was great, double sinks made getting around an ease. The lighted mirror was helpful. Great amentities, the twice a day cleaning ensured you never needed anything The view was absolutely amazing. The pillows and bed were incredibly comfortable. Staff were very accommodating.

When we arrived at the resort after a long taxi ride, we received a fantastic welcome from the staff. Martin (the Guest Manager) quickly seated us at a table in the lounge, where we were served a refreshing drink and cold towels. He took care of the entire check-in process there and explained how everything works at the resort. While we were waiting for our room to be ready—we arrived well before check-in—we were served afternoon tea. The rooms at this resort offer a spectacular view, as it is built along a mountainside overlooking the ocean. We were completely overwhelmed. The staff at this resort are absolutely wonderful. Everyone makes sure you have everything you need and is always happy to stop for a friendly chat, which makes the experience feel very personal. They remember what we usually order and ask the next time if we would like to have the same again. Examples of staff groups we interacted with include the lounge, breakfast, reception, traffic control, housekeeping, gardening, transport/shuttle, restaurant, and bar staff. Every single one of them is outstanding.

10/10 you can't fault anything in this resort. The staff is absolutely great and so courteous, especially Tangmo, she went above and beyond to make sure my stay was above satisfactory. I had the Best time at this resort. Everything is so beautiful ❤️❤️❤️

It was a wonderful stay for my husband's bday. Everyone was very nice and helpful.

It’s a nice property, but needs a renovation and new management. The Swedish manager that I suffer is not capable of making a decent team of his employees and even keep the property clean at the level of their pricing. The employees have goodwill but when a property is badly manage the team becomes an operational nightmare. Find another property to enjoy your holidays until this one finds its way and attention to detail in line with their premium pricing

Absolutely amazing place!

A special resort with amazing views, beautiful landscaping and excellent staff service. Breakfast buffet is one of the best I have seen.

We have spent a wonderful time staying in a family villa with 2 bedrooms for 4 nights. The villa is comfortable and spacious. The ocean view was terrific and, in particular, excellent for the sunset. The servicing team was sincere and helpful. 😃😃

Very good customer service

Very comfortable resort, great facilities and very attentive staff

We really enjoyed our stay. Thank you!

Amazing hotel!!!

The Intercontinental is in a beautiful location on the West Coast of Koh Samui with stunning views and sunsets. The room was extremely spacious and was nicely decorated. Staff were amazing and went out of their way to make sure our stay was enjoyable.

Beautiful location, high quality food and drink and brilliantly attentive staff. Lots of children during school holidays but couples or solo travellers can use the adults-only pool, which is empty and peaceful. Thoroughly recommend!

Everything was just fabulous

Inter continental Koh Samui is located in the secluded area called the Baan Taling Ngam beach. It's 50 min ride from the airport and it seems there's no neighborhood near by. Also since the hotel is built on a cliff, to reach the restaurant or the beach, you always need to call a buggy. You could walk down a flight of stairs to get to the beach from the lobby, and it's quite fun as you have to pass a suspension bridge, but it's difficult to do so several times a day as it is very hot. So buggy it is. Staffs are all very sweet but they are not very skillful at their jobs. Nobody comes to me first, I always have to go ask for things even when checking in! Also I had experienced difficulties communicating with the staffs in English. Furthermore, the HandiGo app they make you download as soon as you check in, it's not very helpful as they don't reply to your chat for 30 minutes and even then, you some times experience difficulties in communication. Finally, the hotel is known for its great veiw of the sunset. However, I stayed three nights and didn't get to see the sunset, not even once!, due to the weather. So if you are choosing this hotel for the sunset, check with the weather before you come.

It was a great experience stay at intercontinental Samui. Great staff and service, the location seems quite far from the urban areas such as fisherman’s village but hotel has shuttle bus three rounds a day to go to those places. And if you just wanna stay in the hotel and chill, it was actually a great location, quiet, great sea view, perfect sunset! You have to see the sunset on the beach there! Breakfast was just ok, coffee was good though. Overall it was worth it.

Warm hospitality and wondeful experience, thoughtful service - a special mention of the dining experience, they remembered my child’s favourite snack. every staff were friendly and helpful, from daily breakfast and dining, spa treatments, room service and concierge. The view was beautiful and we had a lovely time.

The hotel is secluded which is great but also requires for transportation to anything outside the hotel. If you want to eat in a local restaurant rather than the hotel it's a 30 min Car Ride away. As long as that is acceptable to you no issue but if you like to go outside the hotel from time to time this can be an issue. There is nothing around the hotel area that can be deemed as acceptable, at least not what we have been able to check out.

A stunning resort. The Ocean view room was perfect, private and quiet. There are several pools, each with its own charms. The beach and sea swimming are not the best, but I did see some people swimming and snorkeling. The best things about this resort are the location and, most important, the people who work there. Friendly and kind - I was very impressed with the dining room staff, in particular. But everyone I encountered was professional, helpful, and pleasant. As others have said, there’s not a lot nearby the resort but it is very self-contained. I was solo and enjoyed four days of pure peace and down time. I will say that the Thai food on offer in the all-day dining room was uninspired and somewhat expensive after Bangkok. But that is my only criticism.