Krabi Resort

The hotel resort looks nice from the outside. But inside our room, you can tell it’s been used up and needed some TLC. The bathroom towels that we had on the first day had dirt on it. Also the towels were old and faded. Please replace it. The room was big and spacious. On one of the days we had our room made, we got into our room and it smelled like poop. We assumed the house keeper took a poop in our toilet because the lid was down and the smell came from the toilet. Also, our toilet flooded so we had to tell the front desk who apologized. We will not be staying here again even though the beach front view was beautiful.

this is the only hotel with beachfront and easy beach access. You can walk on the beach to get back to your room from downtown or you can take the city streets and come in the main gate. You are centrally located with convenient access to everything. The only thing I can say about the hotel that is not be positive is the pools were green and pool water was not clear. The location, the landscaping and the beach access overcame this one issue.

The pictures make the rooms look bigger than they really but acceptable. they are actively working on upkeep of the property. We saw rooms being refinished and painting done all over the property. The landscaping is impeccable and the breakfast was very delicious every day. It's the only hotel on the beach with beach access and the views are beautiful. One of the reasons we booked this stay was for the swimming pools. The pools water color was green every day not clear water we hoped. We did not swim in the green water. The staff were wonderful. It is a wonderful hotel and a wonderful location.

The staff were super nice and helpful. The resort itself was sort of secluded and quiet. Walking distance to all the great restaurants.

I love where this resort is situated. Super walkable to Aonang strips and it has private access to the beach.

amazing breakfast buffet, great staff, great location. our room had terrible wifi if at all, and no hot/warm water, we had cold showers. we complained once but not much changed. the resort is quite big and maintained well.

Great location , but the in room safe did not work in both of the adjoining rooms. Very friendly staff. Our original rooms smelled so badly they graciously offered us another set of adjoining rooms. The swimming pools needed repairs and have seen better days. Overall we were satisfied with the experience.

Great location and amenities generally pretty good. Staff were nice enough and helpful. Some language barriers. Check-in not handled that well and room configuration not correct (or as requested when booked). Basic/standard rooms are very basic and feel old and tired. Beds are very firm (and in our case - broken). Maintenance works should be advised beforehand (eg. cutting off hot water for 3 days) and not after the fact. At least they provided a free upgrade to a better room (after we insisted).

On the whole all of my issues with this place we're small and didn't take away from my stay, especially if you're out and about, but if you're thinking of this as a 'resort stay' then I would say it's not the best option. When I consider a resort, I imagine that everything I could need would be on site, but I was ignored at the bar both times I went and phoning / asking reception for anything was impossible. Things like tea and coffee being replaced was an issue and reception was not helpful even after a visit to them in person and 2 phone calls! There was hair in the shower when I got there, but I just chucked a cup of water on it so that's fine. I also found someone else's medication under the bed and their food/drink was left in the fridge. My bed also wasn't made after the room had been cleaned so I doubt their attention to detail. Like I say, all tiny things but it does add up. For me, the private beach was the real draw to booking here and I did love it! But I never once saw someone rearrange beds, pick up glasses (how they got served, I don't know!) and access down onto the beach itself is limited with just one set of stone steps. The location is fab, there's so much around! Every staff member I interacted with was smiley and friendly. The deluxe hotel has a weird downstairs with lots of dust covered ornaments but rooms themselves are nice!

Location was excellent!!!

The highlights of the resort are the private beach access and the location right on the main street with plenty of shopping and food options. Downsides were that unfortunately one of the rooms we booked was full of mosquitos and had a sewage smell. It was quite challenging getting the staff to change our room but we were eventually changed to a very nice and clean room. Additionally we had scheduled a private pickup shuttle from the airport which they forgot to send. Overall service wasn’t great but if you’re going to Krabi for the beach and beach town then this place is worth it.

Nice room and location. However the rooms were not clean and the shower and sink did not drain. when we arrived the towels smelled like feet and had to call multiple times to get new towels.

What is shown in the pictures is very different from reality. The staff is unprofessional and unfriendly. Rooms are not clean, and fixtures are broken. Phone calls are not returned, and there are no amenities at the resort.

Seemed to me like the staff just didn't want to be there. Restaurant and beach bar was deserted most of the time and when we did manage to spot the odd elusive member of staff, they almost always pretended not to understand or pointed to light fittings saying 'no electric'. Very disappointed.

We had a truly wonderful stay at Krabi Resort! The property is absolutely beautiful and exceeded our expectations in many ways. The location is unbeatable—nestled right on Ao Nang Beach with its own private beach access, which made our experience feel exclusive and peaceful. Our room had a stunning view, and both the swimming pools were clean, well-maintained, and perfect for a relaxing dip. Whether it was lounging by the pool, walking along the beach, or simply soaking in the scenic beauty, the resort had everything to offer for a perfect tropical getaway. The only minor downside was the limited variety of vegetarian options in the food menu. However, everything else—from the hospitality to the cleanliness and ambiance—was top-notch. I would absolutely recommend staying here, whether you’re traveling solo, as a couple, or with friends and family. It’s the kind of place that leaves you with beautiful memories and makes you want to return. 🌴✨

Beautiful grounds and rooms. There were several things that weren’t as they should be (digital safe wasn’t working…had to ask for the key, AC was making an awful sound when we checked in. Had to ask 3 times to get it corrected. When maintenance arrived, he fixed in 10 mins. He to always push a bit to get anything done.

The resort is amazing! Close to all the bars and restaurants and nightlife Ao Nang has to offer, yet far enough away (set back from the main road) that it’s peaceful. The private beach is a huge bonus as the beach line gets quite busy there. The breakfast buffet was great! The rooms were wonderful and clean. Excellent resort with a great price!

Great location

Our experience was not that great at all. We arrived a couple hours early because of our flight to Krabi. Our room was not ready until 2:20, check in is at 2pm. Once we were FINALLY able to get to our room it was a complete disappointment. I booked the luxury grand room and the room we got was anything but that. The pictures online do not match the actual rooms at all. I went to the front desk to complain about this and the ladies told me the resort was fully booked but after I told them this was unacceptable that I booked the room based on the pictures that are posted online both on Expedia and on their actual website. They switched us to a different room but it was the exact same except it was an upstairs room. Upon getting into our new room we had to have staff come unlock and reset our room safe. Apparently this resort has a policy where you only get 1 room key which is a huge pain. We also had to go back to the front desk to get a special card that keeps the a/c and electricity in the room on while we are out and about. The housekeeping and maintenance staff were super nice and friendly but in all honesty all the ladies at the front desk should be fired. They all have attitudes and act as if any request is an inconvenience for them. If I was the owner I would fire them and hire much nicer more accommodating front desk people. I will be reaching out to Expedia personally and asking for a partial refund since the room I booked was not the actual room that we got.

Abysmal avoid at all costs