Novotel Bangkok Platinum Pratunam

8.6
/10
Very Good
1,621 reviews

What Guests Say About Their Stay

Bedroom (23)
Ambiance (19)
Surroundings (18)
Room Space (18)
Alvin W. W. K.
9.4
/ 10
We got in around the busy check-in time in the afternoon and were greeted by a wonderful team of check-in people. They assured I got into the high floor rooms and that the room was just cleaned. Fantastic and effortless check-in until we checked out the very next day. Amazing experience. Would love to come back and stay longer there.
sumitro
9.7
/ 10
Good location. Clean. Big room.
johan a. l.
10.0
/ 10
The place is very good services and clean
johan a. l.
10.0
/ 10
Ok. Nice place and service
Prully Y.
8.8
/ 10
Overall the hotel was great. Nice staff and had lots of shopping malls and markets within.
In the Area
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220 Petchaburi Road, Ratchathewi, Pratunam, Ratchathewi, Bangkok, Thailand, 10400

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Bangkok Platinum Pratunam is a good choice when you are visiting Pratunam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Bangkok Platinum Pratunam

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220 Petchaburi Road, Ratchathewi, Pratunam, Ratchathewi, Bangkok, Thailand, 10400
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Discover More About Novotel Bangkok Platinum Pratunam

Location


Staying at Novotel Bangkok Platinum Pratunam is a good choice when you are visiting Pratunam.

About Novotel Bangkok Platinum Pratunam

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Bangkok Platinum Pratunam is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Bangkok Platinum Pratunam.

All facilities in Novotel Bangkok Platinum Pratunam

Others Novotel Bangkok Platinum Pratunam
Others

Hotel Services

  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Things to Do

  • Outdoor pool
  • Children play area

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Transportation

  • Bus/truck parking

General

  • Swimming pool

In-room Facilities

  • TV

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Novotel Bangkok Platinum Pratunam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Novotel Bangkok Platinum Pratunam
25
Another facilities in Novotel Bangkok Platinum Pratunam
Concierge, Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool

Frequently asked question in Novotel Bangkok Platinum Pratunam

What are available facilities at Novotel Bangkok Platinum Pratunam?
There are top facilites at Novotel Bangkok Platinum Pratunam such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Bangkok Platinum Pratunam?
The standard check-in time at Novotel Bangkok Platinum Pratunam is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Novotel Bangkok Platinum Pratunam

8.6
Very Good
From 956 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.6

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Traveler Reviews Novotel Bangkok Platinum Pratunam

Number of reviews per page
20
40
Top reviews
Frederick
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convinent
SHIRRINE
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is centrally located with easy access to everything, which made getting around very convenient. While the hotel itself was perfect—clean, comfortable, and beautifully maintained—I do think a few areas could be improved. It would be more convenient to have basic toiletries like a shower cap and toothbrush already in the room, rather than having to call and request them. The malls nearby weren’t particularly impressive, and the area can feel a bit unsafe in the evenings if you're alone. The staff were friendly, though we didn’t have much interaction aside from check-in and at the restaurants. Overall, a very good stay and the hotel itself was faultless.
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SUAN CHEOK
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Convenient
Thomas
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My second stay here. We returned for a reason because we enjoyed the hotel and the employees. We paid for the room on Expedia and when we checked in they told us that everything was paid only needed one thousand baht per night for deposit. To my surprise checking my credit card balance I was charged for the room again for 36,000 Baht I told them that they charged me twice they acknowledged that they overcharged me and they would refund my money. Today at checkout still not refunded they stated that it would be 2 weeks atleast to get refunded This is not acceptable and now charged for foreign transaction and interest on my account this should not happen to be charged again for the room I am very disappointed in this matter.
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NARESH
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location. Good service.
ZIN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel has a great location and is easily accessible to explore the Pratunam area, Big C, and Central World. Overall, it's an excellent location with great service. One area for improvement: the hotel should give advance notice to guests about Songran private pool parties, rather than informing them only at the entrance when guests come down for a swim. That said, the event organizer was kind enough to allow my baby to use the children's pool, which we truly appreciated.
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Verified traveler
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Good location, linked to mall and very near to main shopping area. Friendly staffs and comfortable bed. The hotel spa (Let's Relax) provides good massage service with reasonable price, much better than the road side massage shop.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Its family friendly. But maybe for 4 or 5 and above. Hotel is comfortable. Room was make up everyday. Gotten the daily breakfast at quite reasonable price. Breakfast is settled before every daily activities planned. So its quite convenient However, our shower area, the rain shower head seems quite old and dirty to use. Overall still great experience.
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Ong
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good location. Friendly and helpful staff. Serve good breakfast.
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very nice hotel and great buffet breakfast
Siew Eng
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very convenient location and easy access to amenities
Gemma
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a great, conveniently located hotel in the Siam region of Bangkok. Two BTS stations are close by, making it easy to get around the city. Central World shopping centre is a few minutes walk away. This is a fantastic shopping centre with an array of shops and places to eat. The hotel itself is good and has a great rooftop bar. The hotel is a 4 star hotel, I would say the room I had wasn't the best 4 star hotel room I've ever had. But then for the price, I was particularly bothered and I was out every day exploring.
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Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Infested with mosquitoes
BOON HOCK
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very comfortable hotel and nice service!
Maribel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Good
kongkay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff very helpful
Iesa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Quite good property with very nice location, everything close to you, shopping malls, supermarkets, restaurants,...
John
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Awesome
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Happy with the stay. Hotel is centrally located amonst the shopping belts of Bkk.
Winnie
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

We have been here 4-5 times now. This time we stayed for 12 nights. The customer service is getting worse and worse. Housekeeping grumpy when you ask for anything. Staff constantly on their phones and cranky when u interupt them. The only reason why we stay there is the location.. its central to everything and walking distance to the malls lile Big C, Central World, platinum mall and all the little food streets and massages. Breakfast they have a big range of food but they are all leftovers from previous day and definitely not fresh. The cakes, muffins, crossants are all from the day before as u can taste the staleness. The only consistent fresh food is the noodle station and the eggs station. We wont be staying here on our next trip to Bangkok.
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Number of reviews per page
20
40

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