Seashell Resort Koh Tao

lovely hotel really nicebrooms if you pay abit extra. unfortunately the staff are abit rude and not very helpfull wich is a shame otherwise really nice

Everything was great!

Despite having asked the room did NOT have hot water at all

Room dirty with no insulation, reception staff is not very nice, restaurant is terrible, the whole place feels abandonned

I enjoyed my stay. However, I felt like the whole resort needed a deep clean. There was a stickiness to everything I touched.

The place said no hot water and they still had hot water. Good service and perfect location. Would definitely recommend and the price is amazing.

I really liked how well the hotel is located, right in front of the beach and with a convenient restaurant in place. When you book this hotel, make sure you take pictures about the room you have booked, cause when I arrived and did the check in, the staff took me to a room, which was far away from the beach and it was different from the one shown in the picture. I then told them that it was not the type of room I had booked and finally they took me to the right one, which was very spacious, with a comfortable bed, a great shower pressure and a big balcony. Different staff members knocked the door many times 45 minutes, 30 and 10 minutes before the check out time, which I found very disrespectful. The lady in the reception was very rude and unprofessional with my friend and I and made my experience stressful. The guy that collects the ticket for the breakfast was also rude and impolite. It's a shame this happened because the resort is beautiful, full of palm trees and plants and with a perfect sunset view from the restaurant deck.

Good central location. But staff couldn’t be bothered with your requests.

Our first night was unbearable with loud doof doof music rattling our windows til 4.30am. We requested to move and was relocated to a 2 bdr villa further away from the nightlife . They knew straight away we would be requesting to be moved. Property needs maintenance however the location is beautiful and so convenient on walking street. Very hard beds and my hips ached however they put a topper on the bed for me without hesitation. Huge variety of places to eat, safe with kids who loved the independence. It wasn’t a party resort which suited us, however a party isn’t far away. it was a nice blend of variety and location along with the ability to sleep at night. Completed our open water dive certification with the onsite SSI centre which gives you further discount on your accomodation. Beach was nice and clean with rubbish picked up every day. Breakfast included had variety of hot Asian dishes, toast, cereal, pancakes and fruit. No pastries however that didn’t bother us. Beautiful to eat on the beach front every breakfast. Easy to use hotel transport to the other side of the island, same price as everywhere else.

We had to leave our stay early because our entire cabin was infested with ants. They were on the walls and all over our bathroom. The location was good but the resort was overall very dirty and the staff didn’t seem to care very much when we told them.

Had a great stay here. Reserved the poolside Seaview room, which is located at the front of the property. I was on the second floor, so it wasn’t as nice as it would be on the first floor. The furnishings in bathroom were a little rough and dated. But the property is very conveniently located to everything. They also have a dive shop and restaurant. I dove with them for three days and it was great. The bed was rock hard, but I asked the front desk for a mattress pad and that did the trick. Overall, it was a great stay. They also offer free shuttle service to and from the pier, so when you get off the ferry look for the sign from the driver.

The property is in a beautiful area with great water activities close by.

Great location. A little dated, hard beds but it was clean. I liked the restaurant also.

Awesome property- Pros: big, clean room overlooking the beach & pool in easily walkable area for restaurants, shops, bars etc Cons: a/c was on a lock that read 16, but we could've get much relief- especially at night when critical; pool closed at 8p- needed later due to heat; staff while professional, no sense of hospitality- clearly "OVER IT" with the gazillions of young backpackers; their on site massage should put hotel guests to top of wait list over young johnny off the beach

Staff were slow to clear rubbish.

It was a great resort. A little rough around the edges but overall great.

The hotel and services are nice. The main problem - and it’s a big one - the hotel is right next to the big party beach. You will absolutely have loud pounding music past midnight every night you stay here. I am not against loud music, I have attended the big beach parties and had a great time. But it’s really important that you understand that you have no option to leave the beach party if you stay at this hotel. This is room shaking bass and the earplugs can’t even block that out. I complained after the first night and asked to check out early, but the hotel denied to refund my money if I checked out early. So I booked a quiet bungalow on the other side of the island and spent most of my nights there and just kept my luggage at Seashell because I could not sleep with all the music.

The place itself is set in stunning area the bungalow I stayed in was clean and great shower. The morning staff were great especially the restaurant manger who was great. I only stayed 1 night an booked late took my booking 9.30 pm I wa there for 9.55 complete darkness even though reception was due to open till 10 the night staff just laughed me and said why do want me to do. I said stop laughing at me for a start he just laugh again. x manager turned up Alex was threatening said he would watch the cctv and threatened to call the police unless I apologised to the staff that laughed at me but don’t let my experience put you off it’s a lovely place

Nice hotel, well located on the beach, watched a few sunsets from the beach bar. Staff very friendly and always willing to help. Breakfast was adequate, but I preferred eating out at the local coffee shops as there was a greater selection

Its in a noisy area, music until late and close to motorbike traffic on the "walking street". No safe in my roomand a leaking toilet and vanity