Sunset Beach Hotel

clean room. the staff were very pleasant and helpful. Breakfast was very good

The staff at this hotel are extremely friendly and helpful. The food and views were excellent.

All the staff were so friendly, amazing and so helpful. Breakfast every day was lovely and fresh. We stayed in the old rooms which do need a bit of work to update them but I can see they were working on some of them. Overall a great holiday due to the fab staff. Would recommend

Absolutely wonderful property, dining, and swimming.

The property is well run. The food is delicious. The accommodations are alright; renovations are underway to update the rooms. The staff is spectacular. Every single one of them. The massages by Anna and Haidi were the best my friend and I had ever had, when compared across four continents. They were really impressive. I would go back in a heartbeat.

I had a fantastic stay at Sunset Beach. My room was lovely and was right next to the beach, it was clean, the decor was nice, comfortable bed, with a kettle and mini fridge provided. The staff were all really helpful and friendly and really made my stay at the hotel special. The all inclusive food was very good, I am a pescatarian and loved all of the fish dishes and fresh tuna available everyday along with the lovely salads and fresh fruit.There was also a nice vegetarian options available everyday. I enjoyed the entertainment of an evening which started just after 8pm, there was a variety of traditional drummers and dancers, singers, karaoke night and a fashion show. I would definitely recommend this hotel and am looking forward to retuning next year.

Very professional and welcoming staff team. Nicely maintained gardens. Comfortable, clean and tasteful decor in rooms.

Check-in was fast and smooth. When we entered the room, we noticed our teenager did not have a bed. Housekeeping brought a foldout bed. The room had an infestation of some of the biggest ants we've seen. When I alerted housekeeping, they informed me it was rainy season, hence excessive bugs. We met the operations manager in the dining area and told her about my room. She sent housekeeping with a bug spay, and they were ordered to leave it in the room with us. We were given one towel for three people. When I requested more towels, housekeeping gave us towels that had brown stains on them. When we said something, she said, "It's just a little stain." I kindly asked that she find two that weren't stained. The food at the restaurant was exceptional. In fact, the restaurant staff was awesome. However, the property has a pregnant cat that walks around and sits close while you're eating. This wouldn't be a problem if one of my family members didn't have a cat allergy. Lastly, if you are traveling with small children, be aware that the pool does not have a lifeguard. My husband had to perform CPR on a small child who got into difficulties in the pool. Thankfully, we got word that the child was going to be okay. When we checked out, the receptionist manager thanked my husband for saving the child's life. I think it would be helpful if all staff that works around the pool are effectively trained to perform CPR. Overall, our stay was just okay.

It was ok, nothing special the staff made my stay exceptional

The landscape around the interior of the property was well kelp.

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Nice location, they listed there are wifi in all the rooms, but it turned out there was no wifi in the rooms , only outside the hotel rooms you will have access to their wifi, and i specifically booked that hotel because of the access to wifi. So they should correct that wrong information on your expedia website.

I traveled with my kid and loved their kiddie pool. I love the bungalow rooms , was clean , comfy bed , just the bathroom is too small and the shower position is bad. The server forgot to serve one of my orders at the restaurant. Breakfast was a bit boring and someone who prepared the watermelon slices probably didn’t wash his hands as it tasted perfume .

I Have made a reservation for 2 nights, but when I arrived, hotel management informed me that the 2nd night was not booked, and hotel was full. I had to book myself another accomodation without any help, and they charged me for that 2nd night. Besides, the wifi connection is poor and no wifi in the rooms

What a beautiful stay my partner and I had there. The setting is like a Tropical Oasis, the rooms are clean, the food delicious and the staff helpful and friendly. Not to mention transport is easy to get and there are some great bars and restaurants within reasonable distance. Thanks Sunset for making our stay enjoyable.

Great place to be with friends and chill out with companies! Good for relaxation.

Good value for money. Friendly staff

The hotel was well located. Had amenities like pool and spa. Accessible to the beach. Good variety was vast and healthy/ delicious.

The hotel is situated in a wonderful setting by the beach, with pleasant breeze from the sea and beautiful views. The swimming pool is nice allowing us to enjoy the scenery - and the sunset.

Booked because of price and wifi in rooms. Disappointed that wifi was only available in the lobby and even then it was terrible. Not sure if that's the hotels fault or Expedia's for not being transparent about wifi availability in rooms.