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Vincci Saphir Palace & Spa
Hotels
7.0
/10
Pleasant
150 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
Great stay! I have visited Hammamet many times having lived in Tunisia now for more than 3 years and this is one of my top hotels. Hotel staff was friendly and welcoming. The room had a beautiful view of the sea and is steps away from its private well kept beach. The breakfast was good as well. Its also only a short walk to the marina where you can find cafes and restaurants. The pool was also big and clean.
Haroon
10.0
/ 10
Good experience and friendly staff, however watch out for the excursion sales guys especially on arrival when they try to sell you a quad bike or boat trip they will follow u around for the sale. Haggle them as its 1/2 the price outside. Don't pay more than 40 dinars for quad bike , u can get it for 30 outside.
Mr & Mrs Sadiq
10.0
/ 10
An excellent hotel, with reasonable facilities but BRILLIANT staff! We had some issues on arrival, which were dealt with immediately and we were given a complimentary upgrade to the Honeymoon Suite.
Khadija, head of Guest Relations made a great deal of effort to get to know us and ensure all our needs were met. Having stayed in a number of 5* hotels, we must say this one has the best staff we have come across.
In the Area
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Boulevard 7 Novembre, Yasmine, Hammamet, Nabeul, Tunisia, 8052
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Vincci Saphir Palace & Spa
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What's around Vincci Saphir Palace & Spa
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Boulevard 7 Novembre, Yasmine, Hammamet, Nabeul, Tunisia, 8052
Discover More About Vincci Saphir Palace & Spa
Location
Vincci Saphir Palace & Spa is a hotel in a good neighborhood, which is located at Hammamet.
About Vincci Saphir Palace & Spa
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Vincci Saphir Palace & Spa exclusively for you.
Get precious and unforgettable moment during your stay at Vincci Saphir Palace & Spa.
All facilities in Vincci Saphir Palace & Spa
Others
Things to Do
- Shops
- Outdoor pool
- Indoor pool
- Turkish bath
- Beach umbrella
- Spa
- Garden
- Beach towel
- Private beach nearby
- Library
- Sauna
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
General
- Smoking area
- Parking
- Terrace
Business Facilities
- Meeting facilities
- Business center
- Conference rooms
Nearby Facilities
- Souvenir shop
- Hair salon
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Vincci Saphir Palace & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: TND 12.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- A deposit is charged to guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.
- Please note that the hotel policy is that appropriate swimwear must be worn in the outdoor swimming pool. Any other clothing, including pants, t-shirts, long dresses, and burkinis, are not allowed.
- Outside food and drinks is not permitted on the premises.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Check-in/Check-out Time
Check-in:
14:00 - 23:30
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 23:30 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Vincci Saphir Palace & Spa | 236 |
Number of floors in Vincci Saphir Palace & Spa | 4 |
Another facilities in Vincci Saphir Palace & Spa | Shops, Outdoor pool, Indoor pool, Turkish bath, Beach umbrella |
Frequently asked question in Vincci Saphir Palace & Spa
What are available facilities at Vincci Saphir Palace & Spa?
There are top facilites at Vincci Saphir Palace & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Vincci Saphir Palace & Spa?
The standard check-in time at Vincci Saphir Palace & Spa is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00
Does Vincci Saphir Palace & Spa provide breakfast?
Yes, Vincci Saphir Palace & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Vincci Saphir Palace & Spa
Other sources (150)
7.0
Pleasant
From 150 reviews
Cleanliness
7.2
Room Comfort
7.6
Location
8.6
Service and Facilites
7.4
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Traveler Reviews Vincci Saphir Palace & Spa
Number of reviews per page
20
40
Top reviews
Youcef
Business and Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very good
Ali
6.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Did not like not cleaning the room every day and elevators out of order
Kyle
Business
2.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
the hotel had no air conditioning. it didn't work at all. not great when it's in the 80's (high 20's C) at night. I asked for someone to fix it, the staff said all rooms are like this. In the advertisement they said they did have air conditioning. It was also a dirty hotel room that wasn't well laid out. I'd advocate avoiding this place.
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Verified traveler
Friends and Family
8.0
/10
Reviewed 93 week(s) ago
Hotels.com verified review
Stayed here before. Lovely spacious room and bathroom.
Not as thoroughly cleaned as I woud have expected for a 5* as evidenced by hairs in bathroom and shower and sand on console table and floor.
Staff generally ok and friendly but not as warm/attentive as in some other local hotels.
Reasonable and fairly standard meal selection. Good salads and some freshly cooked foods (grilled fish, pizza, pasta omelettes etc.)
Limited 'animation' more suited to couples seeking a quiet break than families with young children. Would stay again
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Nadhir
Leisure
8.0
/10
Reviewed 148 week(s) ago
Expedia Group verified review
Nice place
Bahia
Friends and Family
6.0
/10
Reviewed 151 week(s) ago
Hotels.com verified review
The food for breakfast was limited and not good. The restaurant was not clean, no AC,flies arpund the food, dust on windows, cabinets, vases, dirty table clothes, plastic caps, no spoon available. Juice was not fresh.
The first room we got was a work in progress. Doety and damaged curtains, dirry sheets, toilet not cleaned, towel on the floor, mini fridge on the floor, dirty Windows, 2 exteas twin beds were in tje room, and.no shower..we did ask them to give us another room...the other room was cleaner a little bit, but there were no rowels until we asksd for them. Please check hotels nwforw you gibe wrong infos to people
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Verified traveler
10.0
/10
Reviewed 370 week(s) ago
Expedia Group verified review
Great stay! I have visited Hammamet many times having lived in Tunisia now for more than 3 years and this is one of my top hotels. Hotel staff was friendly and welcoming. The room had a beautiful view of the sea and is steps away from its private well kept beach. The breakfast was good as well. Its also only a short walk to the marina where you can find cafes and restaurants. The pool was also big and clean.
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Sonia
8.0
/10
Reviewed 375 week(s) ago
Hotels.com verified review
Our friends went to this hotel for their honeymoon 5 years ago and recommended it. They were as disapointed as we were when they realised nothing had been updaded in 5 years. There was a tear in the (outdated)curtains and stains on the towels. It wasn't dirty, the rooms were spotless. But it wasn't the 5 stars hotel that it was back then. We had a room with sea view and weren't disapointed by that. The food was excellent. We were expecting wifi in the lobby only(as advertised) but it was available in both of our rooms. Their private beach was super clean.
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HAMAD
6.0
/10
Reviewed 387 week(s) ago
Hotels.com verified review
Noisy at the room the floors are marble so whenevee other rooms move chairs noise can be heard easily & cairtins are not coverd with black out that prevent light at the room.
Angry guest
2.0
/10
Reviewed 420 week(s) ago
Expedia Group verified review
The hotel is so over priced for its services and quality. At least you would expect a bottle of water at your suite upon check in. AC wasn't working properly, room safe not working, paid for dinner and was informed that I had to pay extra for any drink, including water.
kaies
6.0
/10
Reviewed 462 week(s) ago
Expedia Group verified review
Not bad nice beach no activity in September a lots of Algerians tourists very noisy and disrespectful
kaies
6.0
/10
Reviewed 463 week(s) ago
Expedia Group verified review
Not bad ,no bathroom at the beach ,no water to wash your feet from sand ,air condition is shut off in all rooms in September it's 85 deg !!!! I guess they wanna safe money on electricity ,the pool tile is very slippery, the pool is old ,need TLC !! 0 activities what so ever ,same music at the reception for 3 days slow sad piano music ,super boring and sad ...the food was ok the first night but not the second it was kind of cheap /restaurant stuff are friendly except the omelette dude who was complaining that he is not getting paid enough to do his job ..also this hotel has a bunch of rude Algerians tourists ,very noisy peoples and very impolite peoples so be aware ,
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Haroon
10.0
/10
Reviewed 554 week(s) ago
Expedia Group verified review
Good experience and friendly staff, however watch out for the excursion sales guys especially on arrival when they try to sell you a quad bike or boat trip they will follow u around for the sale. Haggle them as its 1/2 the price outside. Don't pay more than 40 dinars for quad bike , u can get it for 30 outside.
horrid hotel !!
2.0
/10
Reviewed 554 week(s) ago
Expedia Group verified review
Been moved from my original booking in a different hotel , this hotel was imposed on us last min . Been given a voucher for a spa treatment and lunch and dinner .
The food was terrible .. And regarding the spa it was made impossible for us to attend as we were given restricted times only if an hour slot .. Which take it or leave it .whuch we could not use . The spa personnel really rude !!
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Very happy customer
8.0
/10
Reviewed 559 week(s) ago
Expedia Group verified review
I stayed at this hotel for 7 nights in October and thoroughly enjoyed my stay. Staff were very helpful and polite (especially lotfi at the reception desk.) I arrived early but my room was prepared for me within half an hour. I also received a complimentary upgrade to a sea view room. The view was stunning and the room was very spacious with my own private balcony. The room looked exactly the same as the pictures on the website which is usually quite rare! I stayed on a half board basis - there was a lot of variety with the food and there was something new every night. I never struggled to find something to eat but the food was a little bland for my taste. The location was brilliant, the beach was on the doorstep and there was a supermarket two minutes away. Port yasemine is only a ten minute walk away and hammamet is a short cab ride. There is also a lovely little cafe (hot2hot) nearby where we had lunch most days for a very small price.
A few point for improvement - I could not log into the wifi even in reception for the first few days. Subsequently I managed to get wifi access in the hotel lobby but not in my room. Also, the bathroom/toilet was quite dirty - there were a few permanent stains which were not nice.
Overall, this is a lovely hotel, great value for money, great location, staff are brilliant and I would definitely return!
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Tanuja
6.0
/10
Reviewed 560 week(s) ago
Hotels.com verified review
very quite and very few vegetarian option
Verified traveler
2.0
/10
Reviewed 560 week(s) ago
Expedia Group verified review
No thing is working in the spa. Bad food. Bad service...ver old furniture...no mentenance done for entire hotel ...bad management...
loulou.FL
4.0
/10
Reviewed 560 week(s) ago
Expedia Group verified review
To start with, this is not a 5 stars hotel by any means! The furniture, carpet and bedding is very old! There are stains on everything. The carpet on the hallways look like it's 100 years old. I stayed there for 5 nights... the room was not cleaned once! They would make the bed while I was gone, but not clean the floors or the bathroom. The balcony looked filfthy when I first arrived and it was never cleaned, dispite the fact that I requested it to be. The staff was extremely rude and unhelpful starting from the gentleman at front desk. They all look miserable at their job and are not afraid to show how much they don't care. Breakfast was nothing special, not much variety. Dinner was better, more options. The location is not bad, there are some shops and restaurants within walking distance. The hotel is right in front of the beach. I did not go in the water at all... the beach is the dirtiest I have ever seen. There is trash all over!!! Unbelieavly dirty! I would not recommend this hotel for anyone unless you have a very small budget.
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satinder
6.0
/10
Reviewed 562 week(s) ago
Hotels.com verified review
nice hotel, nice pool and beach. food was pretty much the same everyday for our week, so lack of variety made it boring especially with a young child. rooms dont have irons which is disapointing for a 5* hotel so you have to pay to use their ironing service. some staff were friendly, although the majority were rude (especicially cleaning staff) and need lessons on customer services.
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hasan
8.0
/10
Reviewed 565 week(s) ago
Expedia Group verified review
I would rate this hotel as 4 star hotel not 5 star. Rooms of this hotel need upgrading. Staff members are ok but sometimes they looked tired. We stayed 5 days and saw same people working from breakfast to dinner. In the reception lutfi was very helpful.
Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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