The Palms Turks and Caicos

Resorts
9.2
/10
Exceptional
999 reviews

What Guests Say About Their Stay

Harold
10.0
/ 10
The Palms is a beautiful resort. Top notch rooms, great service and beautiful beach location. We loved everything about it.
Lisa
10.0
/ 10
Terrific staff - front desk, Concierge, servers, bartenders and beach team. Quiet, immaculately clean, spacious rooms and bathroom. All staff attentive and SO NICE! Relaxing, beautiful property, quick ride from airport and quick trip to downtown shopping.
Kristen
10.0
/ 10
What a beautiful property! We enjoyed our stay here. There’s a reason it’s a 5-star resort! We were able to walk to the local fish fry but everywhere else was convenient with a quick taxi ride away. The hotel has taxi’s waiting in the parking lot so it’s easy to have a car waiting at any point. We enjoyed the swim up pool bar and grabbing a beach chair was so easy! Their attendants even cover your chairs with new towels and get you floats or whatever you need. They have kayaks, long boards, floats all for their guests as needed. We even received turn down service in the room! I’ve never stayed at a place that fluffs the pillows, removes the decorative ones, they put slippers by your bed for when you get up along with a chocolate and a bottle of water. They also make sure the lamps are on and all the curtains in the room are closed. After returning for dinner, this is so nice to have! Breakfast is also included in the stay and delicious! The staff is very friendly. The restaurant by the beach is also delicious. We had the tuna wontons, the grouper wrap and the Caesar wrap and all were delicious!! I also enjoyed the spa. Book with Maureen!!! You won’t regret it - Maureen gave the best massage I’ve ever had! She truly has a gift! Overall 10/10 stay and we will be back!
In the Area
See Map
Grace Bay Beach, Providenciales and West Caicos, Turks and Caicos Islands

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Palms Turks and Caicos is located in area / city Providenciales and West Caicos. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Palms Turks and Caicos

Grace Bay Beach, Providenciales and West Caicos, Turks and Caicos Islands
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Location


The Palms Turks and Caicos is located in area / city Providenciales and West Caicos.

About The Palms Turks and Caicos

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Palms Turks and Caicos exclusively for you.

The Palms Turks and Caicos is a resort with great comfort and excellent service according to most resort's guests.

Enjoy luxurious treats and incomparable experience by staying at The Palms Turks and Caicos.

All facilities in The Palms Turks and Caicos

Others The Palms Turks and Caicos
Others

Things to Do

  • Shops
  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Poolside bar
  • Spa
  • Garden
  • Beach towel
  • Sauna
  • Steam room
  • Beach sun loungers

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

General

  • Banquet
  • Parking
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court

Family-friendly Facilities

  • Kids club
  • Children pool

Connectivity

  • LAN Internet
  • Free WiFi

Nearby Facilities

  • Souvenir shop
  • Hair salon

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Valet parking

Accommodation Policy & General Information in The Palms Turks and Caicos

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Palms Turks and Caicos
72
Number of floors in The Palms Turks and Caicos
5
Another facilities in The Palms Turks and Caicos
Shops, Romantic proposal packages, Hot tub, Outdoor pool, Poolside bar

Frequently asked question in The Palms Turks and Caicos

What are available facilities at The Palms Turks and Caicos?
There are top facilites at The Palms Turks and Caicos such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Palms Turks and Caicos?
The standard check-in time at The Palms Turks and Caicos is starting from 15:00 - 05:30 while the latest check-out time is at Before 11:00
Does The Palms Turks and Caicos provide breakfast?
Yes, The Palms Turks and Caicos provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Palms Turks and Caicos?
The Palms Turks and Caicos is a 5.0-star hotel.
How many floors does The Palms Turks and Caicos have?
The Palms Turks and Caicos has 5 floors.
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More Reviews from Other Guests in The Palms Turks and Caicos

9.2
Exceptional
From 999 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palms Turks and Caicos

Number of reviews per page
20
40
Top reviews
Marie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a beautiful property with good service. The breakfast and gardens was a lovely treat each day. The gardens is an oasis. I would’ve given this reso
Shelly
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay only complaint is the service charge added on to every bill and then they want you to tip too.
Stephanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pretty property. Great beach. Convenient shuttle to sister property- which has outstanding food! Pool restaurant/bar bartenders were awful. Never acknowledged our presence anytime we walked up for food/drinks. Weslay had every customer shout food orders across the bar so he could key into computer. Front desk dropped us off at the bar for lunch while we waited for our room to be ready- most unwelcoming staff ever. The breakfast hostess is what the pool restaurant/bar needs! Warm, attentive and cheery!
Read More
Yang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had very good time.
Dale
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were excellent. The beach was awesome.
Harold
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The Palms is a beautiful resort. Top notch rooms, great service and beautiful beach location. We loved everything about it.
samuel Gregory
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High prices but not high end service or rooms.
DEENA
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Big shout out to best part of the Palms ASHTANEAK— great service and really should be head server!
Rima
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A big disappointment. We expected luxury and the Palms fell far short of expectations. Rooms are dated and in need of updating. Service was consistently poor. Staff seemed uninterested in helping you and most lacked basic information about the resort. Breakfast was sparse and not enjoyable. Restaurants were ok but overpriced. Best meal we had was off resort. Would not return. Much better options along Grace Bay,
Read More
Darnell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful place scenery good convenient etc
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrific staff - front desk, Concierge, servers, bartenders and beach team. Quiet, immaculately clean, spacious rooms and bathroom. All staff attentive and SO NICE! Relaxing, beautiful property, quick ride from airport and quick trip to downtown shopping.
Kristen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

What a beautiful property! We enjoyed our stay here. There’s a reason it’s a 5-star resort! We were able to walk to the local fish fry but everywhere else was convenient with a quick taxi ride away. The hotel has taxi’s waiting in the parking lot so it’s easy to have a car waiting at any point. We enjoyed the swim up pool bar and grabbing a beach chair was so easy! Their attendants even cover your chairs with new towels and get you floats or whatever you need. They have kayaks, long boards, floats all for their guests as needed. We even received turn down service in the room! I’ve never stayed at a place that fluffs the pillows, removes the decorative ones, they put slippers by your bed for when you get up along with a chocolate and a bottle of water. They also make sure the lamps are on and all the curtains in the room are closed. After returning for dinner, this is so nice to have! Breakfast is also included in the stay and delicious! The staff is very friendly. The restaurant by the beach is also delicious. We had the tuna wontons, the grouper wrap and the Caesar wrap and all were delicious!! I also enjoyed the spa. Book with Maureen!!! You won’t regret it - Maureen gave the best massage I’ve ever had! She truly has a gift! Overall 10/10 stay and we will be back!
Read More
Mathew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was friendly and helpful.
Gianna
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Totally amazing on all levels including but not limited to the ambiance, service and staff. The food way exceeded my expectations at every restaurant on property. It was all a delight.
George P
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel
Mike
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything
umesh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I like staff who very friendly and helpful. Restaurants staff and chef were very nice and went out of their way to make special meal for us
Martin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amenities and location were totally expected for a 5 star hotel but friendly staff set it apart. Highly recommended
Marie
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful place! Staff is wonderful! Beach is fabulous! Would definitely go back. Oats and Earlie were the best!!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 The Palms Turks and Caicos

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 999 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Palms Turks and Caicos

Number of reviews per page
20
40
Top reviews
Marie
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a beautiful property with good service. The breakfast and gardens was a lovely treat each day. The gardens is an oasis. I would’ve given this reso
Shelly
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed our stay only complaint is the service charge added on to every bill and then they want you to tip too.
Stephanie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pretty property. Great beach. Convenient shuttle to sister property- which has outstanding food! Pool restaurant/bar bartenders were awful. Never acknowledged our presence anytime we walked up for food/drinks. Weslay had every customer shout food orders across the bar so he could key into computer. Front desk dropped us off at the bar for lunch while we waited for our room to be ready- most unwelcoming staff ever. The breakfast hostess is what the pool restaurant/bar needs! Warm, attentive and cheery!
Read More
Yang
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We had very good time.
Dale
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were excellent. The beach was awesome.
Harold
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The Palms is a beautiful resort. Top notch rooms, great service and beautiful beach location. We loved everything about it.
samuel Gregory
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

High prices but not high end service or rooms.
DEENA
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Big shout out to best part of the Palms ASHTANEAK— great service and really should be head server!
Rima
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A big disappointment. We expected luxury and the Palms fell far short of expectations. Rooms are dated and in need of updating. Service was consistently poor. Staff seemed uninterested in helping you and most lacked basic information about the resort. Breakfast was sparse and not enjoyable. Restaurants were ok but overpriced. Best meal we had was off resort. Would not return. Much better options along Grace Bay,
Read More
Darnell
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful place scenery good convenient etc
Lisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Terrific staff - front desk, Concierge, servers, bartenders and beach team. Quiet, immaculately clean, spacious rooms and bathroom. All staff attentive and SO NICE! Relaxing, beautiful property, quick ride from airport and quick trip to downtown shopping.
Kristen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

What a beautiful property! We enjoyed our stay here. There’s a reason it’s a 5-star resort! We were able to walk to the local fish fry but everywhere else was convenient with a quick taxi ride away. The hotel has taxi’s waiting in the parking lot so it’s easy to have a car waiting at any point. We enjoyed the swim up pool bar and grabbing a beach chair was so easy! Their attendants even cover your chairs with new towels and get you floats or whatever you need. They have kayaks, long boards, floats all for their guests as needed. We even received turn down service in the room! I’ve never stayed at a place that fluffs the pillows, removes the decorative ones, they put slippers by your bed for when you get up along with a chocolate and a bottle of water. They also make sure the lamps are on and all the curtains in the room are closed. After returning for dinner, this is so nice to have! Breakfast is also included in the stay and delicious! The staff is very friendly. The restaurant by the beach is also delicious. We had the tuna wontons, the grouper wrap and the Caesar wrap and all were delicious!! I also enjoyed the spa. Book with Maureen!!! You won’t regret it - Maureen gave the best massage I’ve ever had! She truly has a gift! Overall 10/10 stay and we will be back!
Read More
Mathew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff was friendly and helpful.
Gianna
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Totally amazing on all levels including but not limited to the ambiance, service and staff. The food way exceeded my expectations at every restaurant on property. It was all a delight.
George P
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very good
Jose
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Beautiful hotel
Mike
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything
umesh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I like staff who very friendly and helpful. Restaurants staff and chef were very nice and went out of their way to make special meal for us
Martin
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Amenities and location were totally expected for a 5 star hotel but friendly staff set it apart. Highly recommended
Marie
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Beautiful place! Staff is wonderful! Beach is fabulous! Would definitely go back. Oats and Earlie were the best!!
Number of reviews per page
20
40