Imperial Royale Hotel

Hotels
7.0
/10
Pleasant
17 reviews
In the Area
See Map
Plot 7 Kintu Road, Civic Centre, Kampala, Uganda

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Imperial Royale Hotel is located in area / city Civic Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Imperial Royale Hotel Address: Map & Location

Plot 7 Kintu Road, Civic Centre, Kampala, Uganda
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Lobby Imperial Royale Hotel
Exterior 2 Imperial Royale Hotel

Discover More About Imperial Royale Hotel

General


In Kampala (Nakasero)

Location


With a stay at Imperial Royale Hotel in Kampala (Nakasero), you'll be within a 10-minute walk of Uganda Golf Course and Embassy of Belgium. This casino hotel is 0.5 mi (0.8 km) from Independence Monument and 0.7 mi (1.1 km) from The Parliament of the Republic of Uganda.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Uganda Golf Course - 0.8 km / 0.5 mi
Embassy of Belgium - 0.8 km / 0.5 mi
Independence Monument - 0.9 km / 0.6 mi
The Parliament of the Republic of Uganda - 1.1 km / 0.7 mi
All Saints Cathedral - 1.2 km / 0.8 mi
Embassy of France - 1.3 km / 0.8 mi
Embassy of Sudan - 1.4 km / 0.8 mi
Embassy of Sweden - 1.5 km / 1 mi
Owino Market - 1.9 km / 1.2 mi
The Acacia Mall - 2.6 km / 1.6 mi
Mulago National Specialized Hospital - 2.6 km / 1.6 mi
Makerere University - 2.6 km / 1.6 mi
Gaddafi National Mosque - 2.8 km / 1.7 mi
British High Commission - 2.8 km / 1.8 mi
Kisementi - 2.8 km / 1.8 mi

The preferred airport for Imperial Royale Hotel is Entebbe Intl. Airport (EBB) - 49.2 km / 30.6 mi

Facilities


Try your luck at the casino and enjoy other recreational amenities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Royale, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Rooms


Make yourself at home in one of the 274 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

All facilities in Imperial Royale Hotel

Bar, Cafe and Lounge Imperial Royale Hotel
Bar, Cafe and Lounge
Swimming Pool Imperial Royale Hotel
Swimming Pool
Entertainment Facility Imperial Royale Hotel
Entertainment Facility
Fitness Center Imperial Royale Hotel
Fitness Center
Functional Hall Imperial Royale Hotel
Functional Hall

Things to Do

  • Health club
  • Outdoor pool
  • Sauna
  • Casino

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Reception hall
  • Smoking area
  • Parking

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Imperial Royale Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO
  • Airport shuttle fee: USD 45 per person (one way)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Imperial Royale Hotel
274
Another facilities in Imperial Royale Hotel
Health club, Outdoor pool, Sauna, Casino, Laundry service

Frequently asked question in Imperial Royale Hotel

What are available facilities at Imperial Royale Hotel?
There are top facilites at Imperial Royale Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Imperial Royale Hotel?
Check-in time at Imperial Royale Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Imperial Royale Hotel provide breakfast?
Yes, Imperial Royale Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Imperial Royale Hotel?
Imperial Royale Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Imperial Royale Hotel?
Imperial Royale Hotel has 274 rooms in total.
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More Reviews from Other Guests in Imperial Royale Hotel

7.0
Pleasant
From 17 reviews
Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

7.6

Sort by
Most Relevant
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Traveler Reviews Imperial Royale Hotel

Number of reviews per page
20
40
Top reviews
Srimukunthakumaran
icon-Leisure
Leisure
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property is spacious, but it is very outdated. There is no fresh air circulation, the shower head is broken, and there is a noticeable mold smell. Additionally, the air conditioning is not functioning, and the breakfast offered is of very poor quality.
preston
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room furniture..just gorgeous
Mr
icon-with Partner
with Partner
6.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Initially we requested an airport pick up the day before we arrived - we sent two emails to the hotel but got no reply and had to make our own arrangements. The check in staff on the desk said ‘sorry’, the request would have gone to another section. When we checked in the hotel was buzzing with conference delegates. The hotel advertised 3 restaurants, but we were only allowed one - the others being used by the delegates. In the evening when the delegates had left, only one of the restaurants was open, with a fairly limited a la carte menu. It became clear that there were very few other guests in the hotel as we saw hardly anyone else in the evenings. Service in the one restaurant was very slow - one lunchtime we ordered just two bowls of soup which took forty minutes to arrive. The hotel is very large and has a pool and spa/gym, which we did not use. It is quite dark, with low lighting and heavy wood features and appears to need a good refresh of decor. Our room on the 8th floor was very large with a reasonably comfortable bed and effective air con. The bathroom was again large and well appointed, but in need of some cosmetic improvements - broken tiles, sinks that barely drain etc. The only bar is in a dingy corner of the open restaurant with no atmosphere or comfortable seating - we kept well away! Most staff did their best to be helpful, especially on the desk. Overall our stay was disappointing and did not live up to the descriptions on their web site.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

The room is excellent and Casino is very good. I’d recommend it to my friends
Verified traveler
2.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Hotel rooms have some funny smell. Largely because it is less used, no guests
John
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

I don’t think the hotel was worth the money they charged for the room. I’m need of serious updating and it smelt a little bit musty. The location was good though and pretty central. I would not class it as a four star hotel. The breakfast choice was very poor. Ended up eating breakfast out of the hotel even though it was included in the room costs. I will look to stay at a different hotel when next I’m in Kampala.
Read More
Verified traveler
8.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

Really liked the hotel. Room was spacious and kept clean and tidy. Staff very friendly and welcoming. All my needs were well catered for and would book again if I go back to Kampala again. The only negative comment is that I felt the lighting in the restaurant area was too dim.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

When we arrived at the hotel, we were told that they could not find our Hotels.com confirmation email that proved that we had already paid for our room even though I was able to find and show them a confirmation email on my smartphone. They told us that they would need to charge my credit card for the full amount and refund it in the morning or we would not be able to stay there that night. Given how late it was when we checked in, we reluctantly agreed having no other option. We were told that we could receive a cash refund in the morning or have the balance refunded to my card. When I met the office manager the next morning, she tried to refund my card but the machine was putting the money back in the card. Contrary to what the man told us the night before, she would not allow us to receive a cash refund. We were told that the bank would issue us a refund within 1 week at the latest. We were very disappointed, but agreed. One week later, the funds had not shown up in my account so I contacted them again. They told us we needed to contact the bank directly for our refund (very unprofessional.) We contacted the bank and discovered that they had never initiated the refund. Now two weeks later, we are still fighting to get our money back and having to file a police report for the case. It has caused us a great deal of stress, ruined our vacation week and amounted in $428 in charges for one night in this terrible hotel. You have been warned!
Read More
David
6.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

The hotel is not clean. When you walk into the entrance there is no scent of freshness but something stale. It seems to be too big for the management to maintain it.
CLIFF
8.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

The hotel is very quiet not for children hotel staff are pleasant and helpful very central and easy to get to meetings within Kampala they were renovating so was a little noisy but I gather only for 3-4 days after I left
Makoto
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

ジムのマネージャーが全くやる気がなく、しかも夜9時までなのに8時過ぎに行ったら(午後の早い時間にも使った)一日1人1回までだと嘘を言われて止めさせられた(翌日嘘と発覚)
You’ve read all the top reviews.
Number of reviews per page
20
40

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Others 4 Imperial Royale Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 17 reviews
Cleanliness

7.6

Room Comfort

7.6

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Royale Hotel

Number of reviews per page
20
40
Top reviews
Srimukunthakumaran
icon-Leisure
Leisure
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The property is spacious, but it is very outdated. There is no fresh air circulation, the shower head is broken, and there is a noticeable mold smell. Additionally, the air conditioning is not functioning, and the breakfast offered is of very poor quality.
preston
icon-Business with Friends
Business with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

The room furniture..just gorgeous
Mr
icon-with Partner
with Partner
6.0
/10
Reviewed 330 week(s) ago

Hotels.com verified review

Initially we requested an airport pick up the day before we arrived - we sent two emails to the hotel but got no reply and had to make our own arrangements. The check in staff on the desk said ‘sorry’, the request would have gone to another section. When we checked in the hotel was buzzing with conference delegates. The hotel advertised 3 restaurants, but we were only allowed one - the others being used by the delegates. In the evening when the delegates had left, only one of the restaurants was open, with a fairly limited a la carte menu. It became clear that there were very few other guests in the hotel as we saw hardly anyone else in the evenings. Service in the one restaurant was very slow - one lunchtime we ordered just two bowls of soup which took forty minutes to arrive. The hotel is very large and has a pool and spa/gym, which we did not use. It is quite dark, with low lighting and heavy wood features and appears to need a good refresh of decor. Our room on the 8th floor was very large with a reasonably comfortable bed and effective air con. The bathroom was again large and well appointed, but in need of some cosmetic improvements - broken tiles, sinks that barely drain etc. The only bar is in a dingy corner of the open restaurant with no atmosphere or comfortable seating - we kept well away! Most staff did their best to be helpful, especially on the desk. Overall our stay was disappointing and did not live up to the descriptions on their web site.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

The room is excellent and Casino is very good. I’d recommend it to my friends
Verified traveler
2.0
/10
Reviewed 384 week(s) ago

Expedia Group verified review

Hotel rooms have some funny smell. Largely because it is less used, no guests
John
6.0
/10
Reviewed 398 week(s) ago

Hotels.com verified review

I don’t think the hotel was worth the money they charged for the room. I’m need of serious updating and it smelt a little bit musty. The location was good though and pretty central. I would not class it as a four star hotel. The breakfast choice was very poor. Ended up eating breakfast out of the hotel even though it was included in the room costs. I will look to stay at a different hotel when next I’m in Kampala.
Read More
Verified traveler
8.0
/10
Reviewed 479 week(s) ago

Expedia Group verified review

Really liked the hotel. Room was spacious and kept clean and tidy. Staff very friendly and welcoming. All my needs were well catered for and would book again if I go back to Kampala again. The only negative comment is that I felt the lighting in the restaurant area was too dim.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 483 week(s) ago

Hotels.com verified review

When we arrived at the hotel, we were told that they could not find our Hotels.com confirmation email that proved that we had already paid for our room even though I was able to find and show them a confirmation email on my smartphone. They told us that they would need to charge my credit card for the full amount and refund it in the morning or we would not be able to stay there that night. Given how late it was when we checked in, we reluctantly agreed having no other option. We were told that we could receive a cash refund in the morning or have the balance refunded to my card. When I met the office manager the next morning, she tried to refund my card but the machine was putting the money back in the card. Contrary to what the man told us the night before, she would not allow us to receive a cash refund. We were told that the bank would issue us a refund within 1 week at the latest. We were very disappointed, but agreed. One week later, the funds had not shown up in my account so I contacted them again. They told us we needed to contact the bank directly for our refund (very unprofessional.) We contacted the bank and discovered that they had never initiated the refund. Now two weeks later, we are still fighting to get our money back and having to file a police report for the case. It has caused us a great deal of stress, ruined our vacation week and amounted in $428 in charges for one night in this terrible hotel. You have been warned!
Read More
David
6.0
/10
Reviewed 495 week(s) ago

Hotels.com verified review

The hotel is not clean. When you walk into the entrance there is no scent of freshness but something stale. It seems to be too big for the management to maintain it.
CLIFF
8.0
/10
Reviewed 502 week(s) ago

Expedia Group verified review

The hotel is very quiet not for children hotel staff are pleasant and helpful very central and easy to get to meetings within Kampala they were renovating so was a little noisy but I gather only for 3-4 days after I left
Makoto
8.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

ジムのマネージャーが全くやる気がなく、しかも夜9時までなのに8時過ぎに行ったら(午後の早い時間にも使った)一日1人1回までだと嘘を言われて止めさせられた(翌日嘘と発覚)
You’ve read all the top reviews.
Number of reviews per page
20
40