How many rooms are available at Russel Hotel?

Russel Hotel has 60 rooms in total.

What do past guests say about Russel Hotel?

Russel Hotel is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Russel Hotel

Name: Russel Hotel
Address: Russel Lane, Opp. Charm Towers, Civic Centre, Kampala, Uganda, 256, Russel Lane, Opp. Charm Towers, Kampala, 256, Uganda
Rating: 8.2

Hotels

8.2

/10

Very Good

47 reviews

What Guests Say About Their Stay

Justin

10.0

/ 10

My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)

Verified traveler

10.0

/ 10

Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....

Philip

10.0

/ 10

Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.

In the Area

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Russel Lane, Opp. Charm Towers, Civic Centre, Kampala, Uganda, 256

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Russel Hotel is a hotel is located at Civic Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Russel Hotel

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Russel Hotel Address: Map & Location

Russel Lane, Opp. Charm Towers, Civic Centre, Kampala, Uganda, 256

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Location

Russel Hotel is a hotel is located at Civic Centre.

About Russel Hotel

The hotel’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Russel Hotel exclusively for you.

Russel Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Russel Hotel is the right place to stay.

All facilities in Russel Hotel

Others

Hotel Services

Laundry service
Newspaper in lobby
Tours
Luggage storage
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Food and Drinks

Bar
Breakfast

General

Reception hall
Parking

Nearby Facilities

Hair salon
ATM/Banking

Transportation

Area shuttle with surcharge

Things to Do

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Meeting facilities

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Russel Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Airport shuttle fee: USD 30 per person (one way)
Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 50.0 per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Russel Hotel	60
Number of floors in Russel Hotel	3
Another facilities in Russel Hotel	Laundry service, Newspaper in lobby, Tours, Luggage storage, 24-hour Receptionist

Frequently asked question in Russel Hotel

What are available facilities at Russel Hotel?

There are top facilites at Russel Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at Russel Hotel?

Check-in time at Russel Hotel is staring from 14:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Russel Hotel provide breakfast?

Yes, Russel Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Russel Hotel?

Russel Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Russel Hotel have?

Russel Hotel has 3 floors.

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More Reviews from Other Guests in Russel Hotel

Overall Ratings & Reviews Russel Hotel

Other sources (47)

8.2

Very Good

From 47 reviews

Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.2

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Traveler Reviews Russel Hotel

Number of reviews per page

Top reviews

Angela

Business

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay. It’s a fantastic value-for-money hotel. Downside - only a couple of local TV stations; no movie channel. Parking can be an issue sometimes, but the hotel really try hard to accommodate us on this. And no fridge in a standard room. Other than these few minor items, the budget hotel is really great!

Angela

Business

6.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.

Angela

Business

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet. Staff are really friendly and they all do an excellent job. Parking is terrible as the car park is too congested; if you choose not to leave your keys, it takes 20 minutes to get your car in and out.

Angela

Business

6.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.

Angela

Business

6.0

/10

Reviewed 50 week(s) ago

Hotels.com verified review

Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.

Vincent

Business

10.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

Everything was fine except WiFi in the room.

Justin

Leisure

10.0

/10

Reviewed 102 week(s) ago

Expedia Group verified review

Tito

Business

8.0

/10

Reviewed 105 week(s) ago

Hotels.com verified review

My stay here was good! This hotel needs to think of getting a spacious location.

Barbara

Friends and Family

6.0

/10

Reviewed 109 week(s) ago

Hotels.com verified review

Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.

Verified traveler

Business

2.0

/10

Reviewed 128 week(s) ago

Hotels.com verified review

This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!

mubarak

Business and Leisure

10.0

/10

Reviewed 131 week(s) ago

Expedia Group verified review

Nice clean place.

Philip

Business with Friends

6.0

/10

Reviewed 138 week(s) ago

Expedia Group verified review

Staff was fine, and helpful. Bed was uncomfortable.

Verified traveler

Friends and Family

10.0

/10

Reviewed 144 week(s) ago

Hotels.com verified review

Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....

Bereket R

Business and Leisure

10.0

/10

Reviewed 147 week(s) ago

Expedia Group verified review

Very good place to stay, friendly staff.

Josephine

Business

6.0

/10

Reviewed 171 week(s) ago

Expedia Group verified review

The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene

Marion

Business

10.0

/10

Reviewed 171 week(s) ago

Expedia Group verified review

I enjoyed my stay in my comfortable room and the excellent breakfast

Philip

Business

10.0

/10

Reviewed 174 week(s) ago

Expedia Group verified review

Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.

Leslie

Business

4.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

It is a old hotel, no in room coffee or tea making, no fridge and aircon is weak. Sound proofing is bad

David

Business

10.0

/10

Reviewed 314 week(s) ago

Hotels.com verified review

Absolutely everything from the booking to the taxi back to the airport was fantastic. Joseph on reception was excellent. All the staff were so friendly and welcoming. The breakfast was very good with a wide range. The restaurant / bar was busy and had a nice atmosphere. It’s popular with the locals too. There were several small graduation parties whilst I was there. Great for people watching. The hotel felt very safe. Probably best not to wander out after dark if you don’t know the area. I will definitely book this hotel when I’m next in Kampala.

Johnny

Business and Leisure

8.0

/10

Reviewed 319 week(s) ago

Expedia Group verified review

I liked the town center location, the view from my window and staff kindness. I did not like showers in the tube, there are no curtains to prevent water splash outside the tube. Afterwards all bathroom's floor is wet.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.