ラッセル ホテル

Very clean

　ロケーションは中心地にありながら静なので良い。路上生活者が多いのが気になるが、日中周辺を歩く事には問題はない。 　レストランはまあまあ居心地が良し。朝食も同場所にて可能。 レセプションはこちらが前日に空港送迎を依頼しておいても忘れてしまうののでアテにならない。周辺国に比べてこの国自体、女性のスタッフがきちんと働かないで仕方はないが。

This is the hotel we use on a regular basis when in Kampala for work. The staff there are very friendly, the beds and pillows are comfortable, the breakfast is okay. It’s a fantastic value-for-money hotel. Downside - only a couple of local TV stations; no movie channel. Parking can be an issue sometimes, but the hotel really try hard to accommodate us on this. And no fridge in a standard room. Other than these few minor items, the budget hotel is really great!

Hotel precisa de um upgrade. Academia cheia de equipamento mas tudo velho, quebrado. Poucas as coisas que funcionava. Quarto cheio de mofo nas paredes, café da manhã não é continental - o dia q eu fui era quase almoço. Cama era confortavel

Central location. Staff are lovely. Parking area is too small which can be difficult. Some rooms are noisy.

Comfortable bed. Average breakfast. No bacon. More Ugandan style breakfast buffet. Staff are really friendly and they all do an excellent job. Parking is terrible as the car park is too congested; if you choose not to leave your keys, it takes 20 minutes to get your car in and out.

Bed and pillow were super comfortable. There was a loud mechanical noise outside our window for hours during the night - very annoying. Staff are fantastic. Very friendly, polite and efficient. They really try to meet your needs. No mini fridge so no cold drinks. No coffee in room - only 1 teabag and 1 cup for 2 people. Universal power sockets which is fantastic. Parking is so full with non-residents cars that they ask you to leave your keys. I refused and they accommodated me but it took about 30 minutes of stuffing around before I could park and leave. Overall, it’s 3 star accommodation in a central business location. But in need of some room refurbishing.

Nice 3 star hotel. Rooms get very hot. Food is okay. Rooms are clean.

Everything was fine except WiFi in the room.

My son stayed here and what made HBT a great experience for him was THE STAFF! Thaey were very accommodating to all of his needs. He also loved the breakfast. As a mother, I'm sending out a thank you to the staff for taking such good care of Justin :-)

My stay here was good! This hotel needs to think of getting a spacious location.

Needed a couple nights before heading on safari/gorilla trekking, etc. Surely, there is better in Kampala. The location was good to meet up for a city walking tour, but the area is noisy, rooms were hot and breakfast not very good. No good restaurants nearby that we could find. The staff were friendly but lots of key issues and excess waiting to sort things out.

This was about the worst stay i have had in any hotel. The hotel failed to deliver even on the very basic items as stated on its site. They ran short of beddings and I had to ask severally for pillow cases for my room and the staff were largely unresponsive.. even spotted a couple of small roaches in my room...not recommended!

Nice clean place.

Staff was fine, and helpful. Bed was uncomfortable.

Amazing stay. The staff was very friendly and I think they deserve not only kudos but a raise.....

Very good place to stay, friendly staff.

The hotel was clean and rooms were just aa i saw in the photo. However, my room windows were faulty and leaked in water that started flooding my room. Thank God i was moved to another room. There was noise along the corridors of the 5th floors by staff in the morning. The gym service was great but they can improve on the hygiene

I enjoyed my stay in my comfortable room and the excellent breakfast

Room maid and reception guy who advises on connectivity were superb. One restaurant room delivery got lost and I was hungry for 2 hours.