Best Western Seattle Airport Hotel

Shuttle was a really unfriendly unhelpful experience. Hotel needs an update. Won’t be back. Staff wasn’t helpful.

The staff really went out of their way to help us. Extremely great staff

The BW was a very nice property. The staff was very polite and accommodating. They had contental breakfast with a wide variety to choose from starting at 3:AM.

Nothing nearby to eat or drink .

The airport shuttle was a plus, and the breakfast selection was pretty extensive. The beds were comfortable. The only drawbacks—low water pressure in the shower and a faint unpleasant odor in the room.

Clean rooms, clean lobby and hallways.

Staff not the friendliest on check-in but hotel fine. Breakfast really good.

Friendly front desk. Hotel is clean.

Pros: This hotel offers free shuttle to and from the airport. To get from SeaTac to the hotel, you call the airport and they tell you where to go (across the street from luggage to where hotel transportation picks up) they take your name and send you a bus tracking to your phone. The shuttle got us within 15 minutes. The ride was quick and easy. I also set up a ride back to the airport with the hotel. They take down my name, room number, and time I need the ride. It was on time and organized. Hotel has an indoor pool and jacuzzi which is family friendly. Hotel rooms were comfortable, though slightly outdated. This didn't bother me at all. I had a shower (no bath) and in-room fridge. Check in was easy Hotel breakfast was good all things considered. Boxed milk and juice, coffee and tea, scrambled eggs and sausage, tons of bread choices, pancake machine and fruit, juice machine, yogurt. Breakfast is 3am to 6am for on the go, and then hot breakfast starts at 6. Cons: Not a con for me, I am not super picky, but the rooms are outdated as many point out. I don't think this detracts from the hotel or comfort. I ordered pizza from a delivery place. Waited in the lobby for a while and never got it. I let the front desk know and asked if they could either call me or have the guy drop it off at my room. The man working the front desk said it would be better for me to wait in the lobby longer for the pizza. I thought this was silly, why couldn't they just call my room...?

It's an odd location, but conveniently located and the staff were really nice.

Airport shuttle

Property very old. Weird smell in the entire place. Poor breakfast. Area did not feel safe.

Reservations made w/ Hotels.com nearly 75 days before for King Bed w/ separate Living Area. BUT @ check-in aas advised room type had been over booked by Best Western & would have to accept Queen Room w/ separate Living Area. No offer for reduction in price offered even asking for such. Hot Tub was actually a tub full of Hot Water whereas the jets on the Spa were unoperable & had been broken/out of commission for some time. Breakfast was o.k. & typical. Front desk personnel gave free tokens for washer/dryer - savings of $3. Within walking distance (3 blocks) to light rail station (Angel Lake) for easy access to downtown Seattle & Univ. of WA.

The room was immaculate and comfortable. However we had difficulty turning on the shower. Hopefully the problem has been solved. Great breakfast, lovely welcome by Florence.

Front Desk need major improvement. Everything else is great!

Our stay met all of our needs. We even utilized the guest laundry room to wash our backpacking clothes prior to departing. The room was clean and bed was comfortable, but it was very dark and dated.

Staff is always very friendly. Hotel meets my needs. It is a bit dated. Could use an upgrade. I like that it is near the airport, there is free parking

Nice room, comfortable, with all the necessary amenities. The staff does not answer the phone. We called for shuttle for over 20 minutes, searching other phone numbers, using two phones, repeatedly, no answer. Twice we called them for shuttles and it took way too long for them to answer. Fustrating.

No plane noise!

No security. Didn’t feel like my vehicle was safe parked there.