Dream Downtown, by Hyatt

Hotels
7.6
/10
Pleasant
1,287 reviews

What Guests Say About Their Stay

Nicholas
10.0
/ 10
Beautiful trendy hotel, staff was friendly and helpful, clean comfortable rooms, furnished beautifully. Skip the breakfast cafe downstairs, just reheating yesterday's baked goods, overpriced too. Too many better options in walking distance.
Robert
10.0
/ 10
Amazing weekend, great hotel. Clean, helpful staff, fun vibe. Love the location as well.
Ana
10.0
/ 10
Great location close to many shops and some great restaurants. Beautifully designed rooms , super comfortable beds and clean.
In the Area
See Map
355 W 16th St, Manhattan, New York City, New York State, United States, 10011

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Dream Downtown, by Hyatt is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Dream Downtown, by Hyatt Address: Map & Location

355 W 16th St, Manhattan, New York City, New York State, United States, 10011
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Discover More About Dream Downtown, by Hyatt

Location


Dream Downtown, by Hyatt is located in area / city Midtown Manhattan.

About Dream Downtown, by Hyatt

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dream Downtown, by Hyatt exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Dream Downtown, by Hyatt.

All facilities in Dream Downtown, by Hyatt

Others Dream Downtown, by Hyatt
Others

General

  • Parking
  • Banquet
  • Swimming pool
  • Rooftop terrace
  • Parking (surcharge)
  • Terrace

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Elevator

Food and Drinks

  • Nightclub
  • Bar
  • Poolside bar

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Dream Downtown, by Hyatt

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Covered self parking fee: USD 100 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The pool is located in a private club operated by a third-party. Guests have access to the pool from 8:30-10:30 AM and 6-8 PM. From 11 AM-6 PM, the pool is available only to adults aged 21 and older and requires wristbands (surcharge) to access.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Dream Downtown, by Hyatt
314
Number of floors in Dream Downtown, by Hyatt
12
Another facilities in Dream Downtown, by Hyatt
Parking, Banquet, Swimming pool, Rooftop terrace, Parking (surcharge)

Frequently asked question in Dream Downtown, by Hyatt

What are available facilities at Dream Downtown, by Hyatt?
There are top facilites at Dream Downtown, by Hyatt such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Dream Downtown, by Hyatt?
Check-in time at Dream Downtown, by Hyatt is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Dream Downtown, by Hyatt?
Dream Downtown, by Hyatt is officially classified as a 4.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Dream Downtown, by Hyatt have?
Dream Downtown, by Hyatt has 12 floors.
How many rooms are available at Dream Downtown, by Hyatt?
Dream Downtown, by Hyatt has 314 rooms in total.
See All

More Reviews from Other Guests in Dream Downtown, by Hyatt

7.6
Pleasant
From 1,287 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Dream Downtown, by Hyatt

Number of reviews per page
20
40
Top reviews
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful trendy hotel, staff was friendly and helpful, clean comfortable rooms, furnished beautifully. Skip the breakfast cafe downstairs, just reheating yesterday's baked goods, overpriced too. Too many better options in walking distance.
Robert
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing weekend, great hotel. Clean, helpful staff, fun vibe. Love the location as well.
Anand
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff!!!!!!
Ana
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location close to many shops and some great restaurants. Beautifully designed rooms , super comfortable beds and clean.
Caitlyn
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The check in process was a nightmare. Room was not ready at 3pm. Desk staff was saying that there was still people in room due to late check out. How is that allowed or our problem. Offered no remedy just stand and feel stressed. After 15 mins or so they suddenly had a room. But check in closer to 4. A lot if stress for no good reason. We had travelled all night and needed to get to our room on time. Unacceptable.
Read More
Brandy
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I never even checked into this hotel because I had booked it and booked specifically a pool view room with access to the pool only to find out that there was a private pool party that was ticketed to the public and there wasn’t even tickets left for hotel guests so I canceled my reservation and the hotel did not honor me canceling the reservation and I had to go through Expedia to get my money back
Read More
Ryan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location right next to the amazing Chelsea market and one street away from subway if that’s your thing .
Frances
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great area
Genia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible incompetent service. They don’t answer the phone. Ever. Then they act like they never heard the phone for the last 15 min. They are either dumb or lazy. Either way, no good. Slow as ever. They act so clueless. It’s weird.
Samantha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The front desk staff were very nice when we checked in! I was mostly excited about the pool, but the poolside staff were not as nice, it seemed like they were annoyed everytime we asked for something. You have to pay to enter the pool area for most of the day, and when it was free entry all the chairs had used towels on them so there was nowhere to sit. The pool is small too. The hotel had very nice aesthetics, which was great for picture taking! But the hotel room itself was meh, instead of light switches there were buttons which only worked about half the time. Also the walls were so thin! The bathroom door also had a big hole in it instead of a handle or lock, which was awkward since I was sharing the room with my friends. There was a TV in the room, it was pretty small though. No fridge or microwave or coffee maker.
Read More
Patricia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wish the pool had been open !
Curtis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The club really ruins this hotel. If you value your sleep, don’t stay.
Erica
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

There was a strong odor in room. The comfort was average. Location was good. The pool felt like a club scene- really loud with a DJ. The light system mechanism was really strange and confusing. sounds weird but Turning on and off the lights was truly an annoying process. Maybe best for single travelers looking to party. For the price it was not what we were looking for and would not recommend.
Read More
Kleiva
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was nice for a short stay.
George
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

10/10 highly recommended
Kimiko
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unpon checking in the receptionist was very unpleasant, got to the room it was so small I felt like I was in a matches box. The bathroom had mold everywhere. Wish I had took my money to a much better hotel with the price I payed.
Jeannie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

King room with balcony, overpriced. The balcony was barely a balcony. Not impressed.
Poonam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is good. But if you are looking for a good night sleep then re think as the music from club goes on throughout the night.
Kimberly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great pool
Verified traveler
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely helpful staff. Room had stains on the wall behind the bed, and all furniture was weirdly low. Hard for us tall folks to get in and out of, especially after a long day of walking in the city! Shower curtain also isn’t long enough across to actually enclose the shower, meaning the bathroom floor was flooded. Also— only two towels and one washcloth for a two person room seems chintzy. I know we could ask for more, but we shouldn’t have to ask for separate washcloths!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Dream Downtown, by Hyatt

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,287 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dream Downtown, by Hyatt

Number of reviews per page
20
40
Top reviews
Nicholas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful trendy hotel, staff was friendly and helpful, clean comfortable rooms, furnished beautifully. Skip the breakfast cafe downstairs, just reheating yesterday's baked goods, overpriced too. Too many better options in walking distance.
Robert
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Amazing weekend, great hotel. Clean, helpful staff, fun vibe. Love the location as well.
Anand
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff!!!!!!
Ana
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great location close to many shops and some great restaurants. Beautifully designed rooms , super comfortable beds and clean.
Caitlyn
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The check in process was a nightmare. Room was not ready at 3pm. Desk staff was saying that there was still people in room due to late check out. How is that allowed or our problem. Offered no remedy just stand and feel stressed. After 15 mins or so they suddenly had a room. But check in closer to 4. A lot if stress for no good reason. We had travelled all night and needed to get to our room on time. Unacceptable.
Read More
Brandy
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I never even checked into this hotel because I had booked it and booked specifically a pool view room with access to the pool only to find out that there was a private pool party that was ticketed to the public and there wasn’t even tickets left for hotel guests so I canceled my reservation and the hotel did not honor me canceling the reservation and I had to go through Expedia to get my money back
Read More
Ryan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location right next to the amazing Chelsea market and one street away from subway if that’s your thing .
Frances
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great area
Genia
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Terrible incompetent service. They don’t answer the phone. Ever. Then they act like they never heard the phone for the last 15 min. They are either dumb or lazy. Either way, no good. Slow as ever. They act so clueless. It’s weird.
Samantha
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The front desk staff were very nice when we checked in! I was mostly excited about the pool, but the poolside staff were not as nice, it seemed like they were annoyed everytime we asked for something. You have to pay to enter the pool area for most of the day, and when it was free entry all the chairs had used towels on them so there was nowhere to sit. The pool is small too. The hotel had very nice aesthetics, which was great for picture taking! But the hotel room itself was meh, instead of light switches there were buttons which only worked about half the time. Also the walls were so thin! The bathroom door also had a big hole in it instead of a handle or lock, which was awkward since I was sharing the room with my friends. There was a TV in the room, it was pretty small though. No fridge or microwave or coffee maker.
Read More
Patricia
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wish the pool had been open !
Curtis
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The club really ruins this hotel. If you value your sleep, don’t stay.
Erica
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

There was a strong odor in room. The comfort was average. Location was good. The pool felt like a club scene- really loud with a DJ. The light system mechanism was really strange and confusing. sounds weird but Turning on and off the lights was truly an annoying process. Maybe best for single travelers looking to party. For the price it was not what we were looking for and would not recommend.
Read More
Kleiva
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was nice for a short stay.
George
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

10/10 highly recommended
Kimiko
icon-Leisure
Leisure
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Unpon checking in the receptionist was very unpleasant, got to the room it was so small I felt like I was in a matches box. The bathroom had mold everywhere. Wish I had took my money to a much better hotel with the price I payed.
Jeannie
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

King room with balcony, overpriced. The balcony was barely a balcony. Not impressed.
Poonam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is good. But if you are looking for a good night sleep then re think as the music from club goes on throughout the night.
Kimberly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great pool
Verified traveler
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely helpful staff. Room had stains on the wall behind the bed, and all furniture was weirdly low. Hard for us tall folks to get in and out of, especially after a long day of walking in the city! Shower curtain also isn’t long enough across to actually enclose the shower, meaning the bathroom floor was flooded. Also— only two towels and one washcloth for a two person room seems chintzy. I know we could ask for more, but we shouldn’t have to ask for separate washcloths!
Read More
Number of reviews per page
20
40