Home2 Suites by Hilton Fairview/Allen

Everything was great

Fantastic staff and great breakfast options!

I liked the size of the ADA room we stayed in

I booked a king size studio and I did not choose to have accessibility. What I paid for is not what I received when I asked the front desk about the room she said that is all they have and they are sold out of the others. The room had an odor and not clean as the previous room and it was wheel chair accessible and I felt like that should have been given to someone who has a wheelchair. Being an honor member does not mean much and even though this was not my first time staying there. I booked two different rooms and should have been able to choose the room I paid for. The first room was fine, it was quiet and clean. The second room, was not what I paid for and the experience was by far the worst.

Parking lot needs to be bigger. It was difficult to find a parking spot and we had to use a handicap spot.

Great hotel

Excellent hotel, great location. We plan to stay here again. Rooms are spacious and well furnished.

Parking is the only thing that I would say needs improvement.

I walked in and a gentleman was ahead of me. There were 2 computers 2 employees, I was never told "I'll be right with you" or anything like that.....one lady helped the gentlemen and the other stood around. We made eye contact and she walked away and came back.....I wasn't helped. I waited for about 15 minutes to be helped

Great property for being very close to stopping and restaurants. It was quiet considering the shopping district just down stairs. Room was great size, full kitchen, clean and fresh, nothing felt dated. Lots of hot items on the breakfast buffet. Pool was indoor, open and looked great.

Parking was hard to find, either than that great

The location was nice and convenient and staff was nice. No fault of the hotel but there was construction and close parking was challenging after a certain time. In my personal opinion the continental breakfast wasn’t good. So luckily the was a place close to go but we picked your spot with the hope of convenient breakfast. Also there was some lady who I don’t think was staying there but was very intimidating hanging out in the lobby. I said hello to her on our way out and not only did she not speak, she stared me down in a way that made me not want to turn my back to her. And one morning while heading out for breakfast, we noticed everyone that was down stairs for breakfast was all sitting on one side of the area….away from her. Honestly other than those things it was a nice place. I would come back.

The only bad thing was the parking is not to much parking for the hotel to much business around

I enjoy staying at this hotel.

Amazing staff. We stayed for a week. Loved the location! Every staff member we came in contact with was friendly and helpful.!

Need more parking other then that it was awesome will definitely stay again if we are back in area 10 rating

Everyone was very nice, location is clean & comfortable. Plenty of restaurants & shopping.

Great suite with comfortable bed. Great walkable area with restaurants and shops

Very clean

Great except for lack of parking