Home2 Suites by Hilton New York Times Square

Very nice hotel that has a great location

Elevator was very very slow

Loved it, staff were very nice and very helpful. Room was very clean.

Great location, very convenient. Decent rooms with microwave and coffee machine. Very clean.

It was quiet, clean, the staff were friendly and near a lot of shops and dining options.

Really good location and the included breakfast was a real bonus. As a few reviews have said it gets really crowded at peak breakfast time but it’s not that bad. Room was plenty big enough and the kitchenette was a really nice option to have. Would definitely stay here again

Location was prefect, hotel was good room only had one bed which was a surprise.

The lady cleaning the breakfast area had an amazing vibe. She complimented our breakfast

Close to everyting

The location of this hotel is fantastic. We had read a lot of reviews about the lifts but were fortunate that we never had to wait long for one. Breakfast was ok, the cooked part was not great in my opinion but the other options bread/bagels/waffles, yoghurts and fruits etc were good. The room size was fine, there were 3 of us, my son slept on the pull out bed, it was not comfortable at all and for this reason we wouldnt stay at this hotel again.

The rooms were clean and comfortable with plenty of space compared to other NYC hotels. The only issue was the AC was crazy loud.

The location is very convenient. It's close to a lot of attractions.

Everything was great, whatsoever elevator situation needs attention, it takes forever to get into one

Very nice place to visit

The pull out couch is not for humans and can't walk with it open

Fantastic location—right in the heart of everything! I’d absolutely stay here again on my next trip to New York.

Very clean , easily accessible property. Easy walking to most theatres. Would stay there again.

The staff was nice. Unfortunately, the elevators are not able to handle the demand and there were long waits. The breakfast area is too small amd completely overwhelmed. It was better to skip eating breakfast at the hotel as there are not enough tables. We also could smell smoke blowing into our room from someone who was smoking when they are not supposed to.

Elevators can get busy

The convenience of the hotel's location is fantastic. A few blocks from the major Broadway theatres, literally steps away from the end of Times Square, and easy walking distance to the South end of Central Park, Radio City Music Hall, Carnegie Hall, MoMA, St. Patrick's Cathedral, Rockefeller Center, and more. Rockefeller center subway station is a block away, and another station a few blocks away if you need to catch a different train. Quality of breakfast food was mediocre, as expected at a complimentary hotel buffet, but was kept stocked and the tables cleared. My only real complaint about the hotel is the elevator system. . .you select the floor you want, scan your room key, and it tells you which elevator to take. In theory, it sounds great, but since the system clearly doesn't measure load capacity, the result is a mess! You stand waiting for an elevator, just to find that when it finally arrives, it's full, and you have to start the process again, then when you finally get on the elevator, you can plan on stopping multiple times on the way to the lobby. We stayed on the 24th floor, and I would say on average, we stopped at least 5 times on each trip down. Only other critique is there was more space than necessary dedicated to the kitchenette and almost no storage for clothing for those of us who prefer to unpack rather than living out of a suitcase during our stay.