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Hotel Chicago West Loop, SureStay Collection by Best Western
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Hotel Chicago West Loop, SureStay Collection by Best Western
Hotels
8.0
/10
Very Good
942 reviews
What Guests Say About Their Stay
JAMES
10.0
/ 10
All the staff was friendly and helpful. They held my bags when I came in the morning until check in. Also, held my bags after I checked out until my train in the evening. Will stay there again
Matthew
10.0
/ 10
It was perfect for what I needed. The front desk worker was helpful, informative, and efficient.
Lina
10.0
/ 10
Very convenient location 35 minutes walk from Union station 7 minutes walk to United Center very safe andceasy walk
In the Area
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1622 W Jackson Blvd, Chicago, Cook County, Illinois, United States, 60612
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel Chicago West Loop, SureStay Collection by Best Western
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What's around Hotel Chicago West Loop, SureStay Collection by Best Western
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1622 W Jackson Blvd, Chicago, Cook County, Illinois, United States, 60612
Discover More About Hotel Chicago West Loop, SureStay Collection by Best Western
Location
Staying at Hotel Chicago West Loop, SureStay Collection by Best Western is a good choice when you are visiting Chicago.
About Hotel Chicago West Loop, SureStay Collection by Best Western
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Hotel Chicago West Loop, SureStay Collection by Best Western will surely satisfy you with its great hospitality and affordable price.
All facilities in Hotel Chicago West Loop, SureStay Collection by Best Western
Others
Hotel Services
- Express check-in
- Tours
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Parking
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
Business Facilities
- Business center
- Computer station
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Chicago West Loop, SureStay Collection by Best Western
Important Note
- Secured self parking fee: USD 35 per night (in/out privileges)
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Available rooms at Hotel Chicago West Loop, SureStay Collection by Best Western | 115 |
Number of floors in Hotel Chicago West Loop, SureStay Collection by Best Western | 4 |
Another facilities in Hotel Chicago West Loop, SureStay Collection by Best Western | Express check-in, Tours, Luggage storage, Express check-out, Multilingual staff |
Frequently asked question in Hotel Chicago West Loop, SureStay Collection by Best Western
What are available facilities at Hotel Chicago West Loop, SureStay Collection by Best Western?
There are top facilites at Hotel Chicago West Loop, SureStay Collection by Best Western such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Chicago West Loop, SureStay Collection by Best Western?
The standard check-in time at Hotel Chicago West Loop, SureStay Collection by Best Western is starting from From 16:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Hotel Chicago West Loop, SureStay Collection by Best Western
Other sources (942)
8.0
Very Good
From 942 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.6
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Traveler Reviews Hotel Chicago West Loop, SureStay Collection by Best Western
Number of reviews per page
20
40
Top reviews
Myra
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice artwork in the room
martha Clare
Leisure
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Very cute, historic hotel. Friendly staff to a one. The only things that were a little tough were the size of the room for just me was pretty small, but had everything nonetheless and the wifi was terrible and cut out a lot! Otherwise, my two nights there were quite nice - I enjoyed some of the interesting guests in the lobby! I will come back for a King room next time: I saw one and it was a lot larger. Also, I think I would ask to be on ground level; maybe the wifi would be better.
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JAMES
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
All the staff was friendly and helpful. They held my bags when I came in the morning until check in. Also, held my bags after I checked out until my train in the evening. Will stay there again
Matthew
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was perfect for what I needed. The front desk worker was helpful, informative, and efficient.
Alejandra
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was not the cleanest but the staff made up for it. Kind and accommodating. Not a big bar scene around but nice for a lunch time walk.
Charday
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel needs a deep cleaning
Xiaofeng
Business
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It’s very convenient. Everything is good.
john
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
cute little hotel. the rooms are pretty small, but we didn’t spend any time in there except for sleeping so that doesn’t really matter. the floors are not the cleanest. i would bring some house shoes to not dirty your socks/feet. 10 minute walk to the united center makes this hotel!
Verified traveler
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
This place is not as advertised. The room was super tiny!!!! I mean literally no room to move. The room had a full size bed, 2 end tables, a fridge and microwave. No desk or table, no other place to sit, nothing. I've never been in a room that was the size of a big bathroom, smh. That is not what was pictured on the website. It said parking available, but it wasn't available the 1st night. We had to pay $35 for the ramp next door. We were put in the room directly above the front door and you could hear every time anyone came in and out as it was a big bang when the door slammed shut. You could hear EVERY conversation happening in the front of the building. As well as the cars and any outside noise. The walls were paper thin! We were highly disappointed and will never stay here again! For a downtown hotel, it didn't have downtown vibes or feel. The only thing that we did like was the staff. They were nice.
Besides that no thanks.
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Frank
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything
Tashia
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The tv channel options not the greatest. Staff was very friendly & made checking in & out a breeze! Thank you for making our 1st trip to Chicago an amazing experience!
Verified traveler
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
All was great except for a few people on our floor were obnoxious and came on the hotel that way; staff did come up to settle them down and all was good
Lina
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Very convenient location 35 minutes walk from Union station 7 minutes walk to United Center very safe andceasy walk
Gordon
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
An older Hotel that is completely done over. Clean and neat. A clean comfy bed, a nice size work/ snacking counter and hard floors ( got to love it!) no filthy carpet. An amazing value. Exceptional service, they are accommodating. 3 blocks to Rush- 5 blocks to United Center.
Cynthia
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Staff was amazing and accommodating. Breakfast/Communal area was tidy and clean. Room was efficient and clean. Parking saved us $ because we attended an event at the United center where parking was $60. The United center is a 10 minute walk and the restaurant across the street had a shuttle. Overall just a great place to stay.
Janet
Leisure Family
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very satisfied! Would definitely come back!
JENNIFER
Leisure Family
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
There was a sewage smell on the first floor.. It did not go away the 3 days that I was there.
I had a room on the first floor
.. It was loud because of main door is constantly being slammed from people arriving.
The parking area was not convenient at all. Was not enough room for people arriving and unloading. It was a first come first serve for the parking spots. Otherwise you would have to park on the street or in a parking garage and pay the toll.
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Alejandro
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Convenient
Michael
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The room was clean and comfortable, with reasonable pricing for parking. And the staff was great!
Gavin
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Really well kept, friendly staff and decently quiet apart from the renovations happening on my final day, though that type of construction wouldn’t be a regular occurrence. Well situated on the near side of West Loop, good transit connections, especially to South Loop. Room was perfect for 1-2 people, clean with a full refrigerator, safe, microwave, TV- all updated and managed interiors. Spent much of my time away from the building and area, but travel back was never too long and it felt nice to crash at after a long day. Can’t comment on the breakfast/other amenities, but I have no complaints with my stay.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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