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Hotel Chicago West Loop, SureStay Collection by Best Western
Hotels
8.0
/10
Very Good
942 reviews
What Guests Say About Their Stay
Sarah
10.0
/ 10
Wanted to thank the staff that were there the night we checked in. We had spent a long day at the hospital and my dad couldn't get the tv to work. A young man on the staff came upstairs and was patient and got it up and running. The kindness after a long couple of weeks was appreciated!
Heather
10.0
/ 10
This was a very comfortable stay. It was very quiet, clean and the staff were very friendly. It felt very safe here as well with the security features.
shannon
10.0
/ 10
The hotel is beautiful and the rooms are perfect. They come with a full size refrigerator .The Front desk staff and manager are very nice, professional and accommodating. They have a nice private parking lot for $25 and you don't have to leave your car. You can come and go if you want. Love, the manager!
In the Area
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1622 W Jackson Blvd, Chicago, Cook County, Illinois, United States, 60612
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Hotel Chicago West Loop, SureStay Collection by Best Western Address: Map & Location
1622 W Jackson Blvd, Chicago, Cook County, Illinois, United States, 60612
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Location
Staying at Hotel Chicago West Loop, SureStay Collection by Best Western is a good choice when you are visiting Chicago.
About Hotel Chicago West Loop, SureStay Collection by Best Western
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at Hotel Chicago West Loop, SureStay Collection by Best Western will surely satisfy you with its great hospitality and affordable price.
All facilities in Hotel Chicago West Loop, SureStay Collection by Best Western
Others
Hotel Services
- Express check-in
- Tours
- Luggage storage
- Express check-out
- Multilingual staff
- 24-hour Receptionist
- Concierge
General
- Parking
- Smoking area
- Parking (surcharge)
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
Business Facilities
- Business center
- Computer station
Nearby Facilities
- Souvenir shop
- ATM/Banking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hotel Chicago West Loop, SureStay Collection by Best Western
Important Note
- Secured self parking fee: USD 35 per night (in/out privileges)
- Pet fee: USD 50 per pet, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 12:00 |
Available rooms at Hotel Chicago West Loop, SureStay Collection by Best Western | 115 |
Number of floors in Hotel Chicago West Loop, SureStay Collection by Best Western | 4 |
Another facilities in Hotel Chicago West Loop, SureStay Collection by Best Western | Express check-in, Tours, Luggage storage, Express check-out, Multilingual staff |
Frequently asked question in Hotel Chicago West Loop, SureStay Collection by Best Western
What are available facilities at Hotel Chicago West Loop, SureStay Collection by Best Western?
There are top facilites at Hotel Chicago West Loop, SureStay Collection by Best Western such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Hotel Chicago West Loop, SureStay Collection by Best Western?
Check-in time at Hotel Chicago West Loop, SureStay Collection by Best Western is staring from From 16:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Chicago West Loop, SureStay Collection by Best Western?
Hotel Chicago West Loop, SureStay Collection by Best Western is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Chicago West Loop, SureStay Collection by Best Western have?
Hotel Chicago West Loop, SureStay Collection by Best Western has 4 floors.
How many rooms are available at Hotel Chicago West Loop, SureStay Collection by Best Western?
Hotel Chicago West Loop, SureStay Collection by Best Western has 115 rooms in total.
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More Reviews from Other Guests in Hotel Chicago West Loop, SureStay Collection by Best Western
Other sources (942)
8.0
Very Good
From 942 reviews
Cleanliness
8.2
Room Comfort
8.2
Service and Facilites
8.6
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Traveler Reviews Hotel Chicago West Loop, SureStay Collection by Best Western
Number of reviews per page
20
40
Top reviews
Gedalliah
Business Family
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The property is not up to standard, the rooms only have either full size beds or kings size. Rooms were dirty and the Manger has a I don’t care attitude. Only good things about this hotel it’s a few blocks over from the United Center. I wouldn’t stay at this hotel ever again.
Andres
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
terrible place
Sarah
Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wanted to thank the staff that were there the night we checked in. We had spent a long day at the hospital and my dad couldn't get the tv to work. A young man on the staff came upstairs and was patient and got it up and running. The kindness after a long couple of weeks was appreciated!
Sandra
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
clean, accessible to other places, friendly staff
Tkyzha
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved all the mirrors in the hallway of each floor !
Jared
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I was pleasantly surprised by this hotel.
Elizabeth
Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Unfortunately, issues started the first night and didn’t get better. When we checked in there was no parking available, unlike what the website said. We were encouraged to use an app to find a parking spot close by. We did, and trudged our luggage .5 mile back to the hotel. Around 12:30 am, someone used their key card to get into our locked, room. Thankfully we had locked the door so the person couldn’t come totally in. When I spoke with the worker at the desk they said there was a glitch in the system that assigned our already occupied room to another guest. They offered us a free snack for the inconvenience. The next day our key stopped working to our room all together, along with the WiFi. Very disappointing.
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Daniel
Business
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Affordable prices. But the wifi did not work at all. Not recommended if you need to use wifi for work
monny
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
My only complaint would be the shower. The shower head had very low water pressure
McKenna
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I enjoyed the simple check-in and parking process and the hotel itself wasn’t overly busy or loud. I didn’t like that it felt that the floor wasn’t cleaned in our room. I got out of the shower and walked to the bed to get dressed and I had blue glitter all over my feet. I also went to make coffee and there was blue glitter on the stirrer packets and the coffee maker wasn’t clean either.
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Navid
Business
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Excellent
Eric Schubert
Leisure
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff were very friendly and helped to resolve issues promptly.
Allison
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Neighborhood was quiet, but guests were not. Before I was headed out for the evening the staff member at the front desk was encouraging another guest to fully utilize his "up to 3 guests per room" allotment and have a a really good time for the night. Was awoken around 4am to other guests smoking weed in the hallway and banging on doors. I know there's only so much the hotel can control, so the room and facility itself was fine but I'll book elsewhere in the future.
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Annette
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Near united center
Heather
Leisure
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
This was a very comfortable stay. It was very quiet, clean and the staff were very friendly. It felt very safe here as well with the security features.
Chieh
Business
6.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great staff. The room was just okay
shannon
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The hotel is beautiful and the rooms are perfect. They come with a full size refrigerator .The Front desk staff and manager are very nice, professional and accommodating. They have a nice private parking lot for $25 and you don't have to leave your car. You can come and go if you want. Love, the manager!
Derrick
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Good stay! No complaints!
DAndre
Business and Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The lack of pictures of this property is most likely due to the outdated appearance. I understand not every hotel will be a 5-star experience so I will not harp on the negatives. instead, I will say that the amazing staff working here deserves an updated Environment to work in.
Adam
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very limited parking. Reservation started included but had to pay for the garage next door.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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