La Quinta Inn & Suites by Wyndham Dallas Grand Prairie North

The pillows are horrible they are flat and small.

Very comfortable environment!

Good location near lots of things.

Great staff

staff was nice, room was clean and parking was easy to find even getting back later at night.

Very friendly staff .

Hidden fees and false advertisement. Do not stay here if you have pets because they will charge you $200 for two nights. When it STATES on their website, each dog is $25 a night. No where does it state there is a cleaning fee/deposit. (Which normally if there is, they refund if there is no damages to the room) Also was told I couldn’t leave my dog in the hotel in their kennel, while I was going out for dinner and a concert. Quote “your dog has to be with you at all times” WHICH was only stated AFTER I paid. And when I asked for a refund because I can’t bring my dog to a concert, the front clerk told me no, and we ended up calling BOTH her managers for them to do a “one time exception.” Which doesn’t make any sense, considering this is a La Quinta a “pet friendly” hotel and no where on their physical website or in their rules does it say I couldn’t keep my dog in her kennel while I was out. It only states “ We count on you to prevent your pet(s) from making excessive noise, being disruptive, or aggressive to other guests.” and to make arrangements with house keeping. On top of that, the rooms aren’t worth anything, especially when there’s mold in the bathroom, no vent circulation, rusty hardware, didn’t have any toilet paper when arrived in room. I stay with La Quinta regularly and I’ve NEVER EVER had a problem. I only stay with La Quinta because they are accommodating to me and my fur child. This location just skip it and go to a different one.

The receptionist Lorena is the best. Very polite and and makes you feel welcome.

Very clean

Bathroom had a wet town smell and the shower curtains were stained. Floor felt grimy in the room.

The location is great. The area felt safe, close to the highway and a 2 big gas stations down the road. Not far from some good restaurants and a Walmart. Walking in the staff is very friendly and it smelled really nice until I got to my room. I had a room on the 4th floor and the room was clean only there was a very faint smell. The bathroom had a few problems. For 1, the water in the shower would not drain unless the..ring thing in the middle was removed, the handle for the shower was very loose so we had to handle with care. It wasn't until the next morning that the smell got stronger. It smelled like sewage. It seemed to me that it was coming from the bathroom sink. Nothing ever came up but the smell was really bad that you couldn't be in there very long and we kept the door closed. Luckily we were checking out as we only booked one night. I did inform the staff as we checked out. I'm not sure if it was just that room but I won't stay there in the future. Which is bad cuz it is a greally great location and safe but the smell was that bad.

Clean and comfortable

Great Hotel! Friendly Staff! Clean and quiet!

Clean rooms pool overly crowded

In an area that is hit and miss with hotel accommodations, this location is a dependably comfortably clean place to stay.

Bad customer service

Clean, friendly and pleasant; however, the sinks in my room and the bathtub were clogged. Extremely slow drainage.

Good

It was large and nice. Good breakfast.

The young lady that checked us in was fabulous and remembered our phone conversation from months prior when I booked the room . That was very impressive. She was great , sorry I can’t remember her name .