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Sonesta ES Suites Charlotte Arrowood
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Sonesta ES Suites Charlotte Arrowood
Hotels
6.8
/10
Pleasant
865 reviews
What Guests Say About Their Stay
Connie Mae
10.0
/ 10
This hotel is a hidden gem! Great quality amenities for the cost! Will definitely return!
Noelle
10.0
/ 10
Good location from airport. Spacious room with good kitchen amenities if needed
Nia
10.0
/ 10
The place was really nice. The room was missing several things like a remote control, chairs and a trashcan for the common area. They did bring a remote control and a trashcan. And there was only one high back chair for the table when there should have been two gut a party of 4.
This morning, when I went to inquire about extending for another night, the front desk agent was very unpleasant and not welcoming at all! Imagine first thing in the morning and that is the energy that you’re getting! As we were discussing the fees she took a whole other customer and discontinued our conversation. I of course, made sure to continue the conversation, but it was very blatant and so off putting I chose to not stay there another night! Sonesta ES Suites,CLT, please get your front desk workers trained properly to be able to deal with all shades of people. I’m a light skin, black woman and it was giving She had a problem with my skin color and she was a dark skin, black woman. Unacceptable won’t be there again!
In the Area
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7925 Forest Pine Drive, Mecklenburg County, North Carolina, United States, 28273
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Sonesta ES Suites Charlotte Arrowood
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What's around Sonesta ES Suites Charlotte Arrowood
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7925 Forest Pine Drive, Mecklenburg County, North Carolina, United States, 28273
Discover More About Sonesta ES Suites Charlotte Arrowood
Location
Staying at Sonesta ES Suites Charlotte Arrowood is a good choice when you are visiting Mecklenburg County.
About Sonesta ES Suites Charlotte Arrowood
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Sonesta ES Suites Charlotte Arrowood.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Sonesta ES Suites Charlotte Arrowood is the right place to stay.
All facilities in Sonesta ES Suites Charlotte Arrowood
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Laundry service
Things to Do
- Picnic area
- Barbecue
- Outdoor pool
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
General
- Smoking area
- Parking
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Business Facilities
- Computer station
Nearby Facilities
- Grocery
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Sonesta ES Suites Charlotte Arrowood
Important Note
- Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Laundry fee: USD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Sonesta ES Suites Charlotte Arrowood | 119 |
Number of floors in Sonesta ES Suites Charlotte Arrowood | 3 |
Another facilities in Sonesta ES Suites Charlotte Arrowood | Luggage storage, Multilingual staff, 24-hour Receptionist, Laundry service, Picnic area |
Frequently asked question in Sonesta ES Suites Charlotte Arrowood
What are available facilities at Sonesta ES Suites Charlotte Arrowood?
There are top facilites at Sonesta ES Suites Charlotte Arrowood such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Sonesta ES Suites Charlotte Arrowood?
The standard check-in time at Sonesta ES Suites Charlotte Arrowood is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Sonesta ES Suites Charlotte Arrowood provide breakfast?
Yes, Sonesta ES Suites Charlotte Arrowood provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Sonesta ES Suites Charlotte Arrowood
Other sources (865)
6.8
Pleasant
From 865 reviews
Cleanliness
6.8
Room Comfort
7.4
Service and Facilites
7.6
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Traveler Reviews Sonesta ES Suites Charlotte Arrowood
Number of reviews per page
20
40
Top reviews
Christian
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Horrible experience, no one should stay there.
Shannon
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The parking lot was full of garbage and the hallways smelled
The beds and rooms were clean though so that was great
Staff were pleasant
Joseph
Business
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Check in lady was extremely helpful and thats the only reason I stayed. The icemaker did not work, the lobby was small.and there qas an irate lady with 4 kids screami g at the staff when I walked in. When I came back for dinner, tjere was another couple complaining as I was walking by
brittany
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Very rude staff ghetto was treated with no respect and the deposit is $150 for a stinky hotel it’s literally one this they smell as soon as you walk in ….Not worth the deposit nor hastle
Connie Mae
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This hotel is a hidden gem! Great quality amenities for the cost! Will definitely return!
Isaac
Business and Leisure with Partner
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Limpieza !!
Noelle
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good location from airport. Spacious room with good kitchen amenities if needed
Jason
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The messed up our reservation an room was dirty
Sharon
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I would like to know when I would be able to get back my deposit. The person that was there the nite says 7 days. When I was checking out the lady says 30 days what exactly is it.
Candace
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Stay was ok, my husband is disabled and we have a service dog so i asked for a 1st floor close to any exit and we got a 2nd floor as far from the elevator as we could get. Bathroom door didnt close properly, sink had a slow drain and would fill up with water. They were "short on supply" at breakfast so it either closed super early or didnt open at all. Also the elevator was super small, one person and the luggage cart fits fine but any more ppl and its super tight. But room was clean, staff was friendly and they had security overnight
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Keyonda
Leisure with Children
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I had to change room because one room a dog pea everywhere not enough clean towels n cloths dog hair everywhere just wasn’t satisfied it was too late to get money back I have two kids was traveling far did have a choice sanitation no breakfast
Yajaira
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The pool was not functioning
Verified traveler
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
There was roaches in the kitchen
Llee
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Busy but quiet
Sherry
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice service
Temica
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Peaceful and nice stay
jeff
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Stayed 2 nights asked for towels and was told to bring to desk and exchange for more. Clerk wears headphones and very detached from check in
Nia
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The place was really nice. The room was missing several things like a remote control, chairs and a trashcan for the common area. They did bring a remote control and a trashcan. And there was only one high back chair for the table when there should have been two gut a party of 4.
This morning, when I went to inquire about extending for another night, the front desk agent was very unpleasant and not welcoming at all! Imagine first thing in the morning and that is the energy that you’re getting! As we were discussing the fees she took a whole other customer and discontinued our conversation. I of course, made sure to continue the conversation, but it was very blatant and so off putting I chose to not stay there another night! Sonesta ES Suites,CLT, please get your front desk workers trained properly to be able to deal with all shades of people. I’m a light skin, black woman and it was giving She had a problem with my skin color and she was a dark skin, black woman. Unacceptable won’t be there again!
Read More
David
Leisure Family
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Spacious rooms, decent breakfast. The room we were in had a smell that we could not rid it of (fried food) and we could not get housekeeping to answer to help us get it deodorized. The kitchen chairbacks were grimy as were the cabinet doors. The shower curtains hang into the tub and sit in the water while you're showering. The beds were clean and comfortable.
Read More
Sandra
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The suite appliances were not working properly, had to switch room. Then the bedroom TV didn't have the power cord to the TV, we had a party of 3, they gave us 2 towels and was hesitating in giving us a 3rd. The breakfast was horrific... Not a good exeperince.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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