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SureStay by Best Western Grayson
Hotels
8.2
/10
Very Good
240 reviews
What Guests Say About Their Stay
Christopher
10.0
/ 10
I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
JAMEY
10.0
/ 10
We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
Tammy
10.0
/ 10
We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.
In the Area
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501 C W Stevens Boulevard, Carter County, Kentucky, United States, 41143
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in SureStay by Best Western Grayson
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SureStay by Best Western Grayson Address: Map & Location
501 C W Stevens Boulevard, Carter County, Kentucky, United States, 41143
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Location
SureStay by Best Western Grayson is located in area / city Carter County.
About SureStay by Best Western Grayson
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
SureStay by Best Western Grayson is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in SureStay by Best Western Grayson
Others
General
- Parking
- Fireplace in lobby
Public Facilities
- Others
- Smoke-free area
Hotel Services
- 24-hour Receptionist
- Laundry service
Things to Do
- Indoor pool
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
In-room Facilities
- TV
Business Facilities
- Computer station
Accommodation Policy & General Information in SureStay by Best Western Grayson
Important Note
- Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Property is located within an airport and access is restricted to airport travelers only
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay by Best Western Grayson | 60 |
Another facilities in SureStay by Best Western Grayson | Parking, Fireplace in lobby, Others, Smoke-free area, 24-hour Receptionist |
Frequently asked question in SureStay by Best Western Grayson
What are available facilities at SureStay by Best Western Grayson?
There are top facilites at SureStay by Best Western Grayson such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at SureStay by Best Western Grayson?
Check-in time at SureStay by Best Western Grayson is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does SureStay by Best Western Grayson provide breakfast?
Yes, SureStay by Best Western Grayson provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of SureStay by Best Western Grayson?
SureStay by Best Western Grayson is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at SureStay by Best Western Grayson?
SureStay by Best Western Grayson has 60 rooms in total.
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More Reviews from Other Guests in SureStay by Best Western Grayson
Overall Ratings & Reviews SureStay by Best Western Grayson
Other sources (240)
8.2
Very Good
From 240 reviews
Cleanliness
8.6
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
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Traveler Reviews SureStay by Best Western Grayson
Number of reviews per page
20
40
Top reviews
Christopher
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
Kristina
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
With not too many choices available , I started here for one night .
Odd combination of “dated” and “renovated”
The room was clean , bed was surprisingly comfortable.
Biggest plus was the Mexican restaurant I could walk to next door .
April
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice
Read More
Michael
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.
JAMEY
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
GEORGE
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nothing. Pubic hair in shower. Room above leaking water into my room. Mediocre breakfast. There were a few choices in restaurants nearby.
Joseph
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I assume the high price i paid for the room was due to the Rock the country concert booking the hotels in the area but it definately not a $400 a night place
Natalie
Friends and Family
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.
Tammy
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.
Andrew
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We had two rooms 122 and 123. Room 121 smelt horrible. Michael Ann was great and understanding when I asked if we could switch rooms. She said if it smelt to that if I let her know she would make sure she got me a good room. The room didn't smell good but smelt better than the other. During breakfast we went down between 730-8 and there was no eggs. We sat down and waited for about 15 minutes but none was never brought out. We purchased with Continental breakfast to save money on food so it was disappointing. The older kids was able to eat about 930 so that helped for sure. This property definitely needs to work on cleanliness.
Read More
Deborah
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great staff. Polite and welcoming. Room clean
Tina
Friends and Family
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Sign by check in says no pets allowed. A family came walking in from outside in their swimwear with 2 dogs. Went straight to their room. The chair in our room was stained black over most of chair. Our friends toilet bowel had not been cleaned after someone had a bowel movement. Out of eggs , over cooked sausage. The biscuits and milk gravy were good. Won’t stay at sure stay again
Read More
melvin
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I like that even though the hotel was off the freeway the traffic amazingly enough wasn't disturbing at all. It was close enough to everything you could possibly need or want. And we were literally eight minutes from where we needed to be everyday
Kamia
Business Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
My room had awful bad smell .
melvin
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This is exactly the place you are looking for if you want relaxation, clean, spacious, fun plenty to do, beautiful the affordable option for rooms with hot tubs, a indoor heated pool, face friendly, the hospitality is super welcoming and just a all around amazing trip. Definitely will be back thank you Sure Stay for treating us like we have been pals forever,
Read More
Rebecca
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room was absolutely dirty this time and there was hair all over the bathroom and in the tub.
melvin
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This property is absolutely beautiful the stay was truly peaceful and definitely well worth the stay
barry
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Everything was great except the kids that woke us up at 12
Rebecca
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room was very nice and the people was very friendly. I personally think the pool could use some tlc. The water smells weird and there is so many bugs floating around in the water.
Janice
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The Mexican restuarant next door is GREAT! The hotel is good, full of preteens because of indoor pool. There is no elevator… I think there used to be.
Number of reviews per page
20
40
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Overall Ratings & Reviews SureStay by Best Western Grayson
Other sources (240)
8.2
Very Good
From 240 reviews
Cleanliness
8.6
Room Comfort
8.8
Service and Facilites
8.6
Sort by
Most Relevant
Preferences
See All
Traveler Reviews SureStay by Best Western Grayson
Number of reviews per page
20
40
Top reviews
Christopher
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
I stay at this hotel frequently. The Turn over on employees is very high. There are new employees everytime I check in.
Kristina
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
With not too many choices available , I started here for one night .
Odd combination of “dated” and “renovated”
The room was clean , bed was surprisingly comfortable.
Biggest plus was the Mexican restaurant I could walk to next door .
April
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Everything was just ok. The whole place is very musty smelling and everything had a “wet” feel. They need some dehumidifiers. The linens were clean. Breakfast was decent for a hotel. Our toilet ran on and off the whole time, it was particularly loud in the night. Also, the doors stick everywhere so lots of door noise. It was the best option in the area, but I wouldn’t stay again given a choice
Read More
Michael
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Extra $20 to check in 30 min early, floor in room dirty, Went to breakfast at 8:00 am and nearly everything empty. What was there was cold & stale. Will not recommend to anyone nor will I stay there again.
JAMEY
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We were traveling for a funeral. The staff was all very friendly and helpful. The breakfast area was very nice.
GEORGE
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nothing. Pubic hair in shower. Room above leaking water into my room. Mediocre breakfast. There were a few choices in restaurants nearby.
Joseph
4.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
I assume the high price i paid for the room was due to the Rock the country concert booking the hotels in the area but it definately not a $400 a night place
Natalie
Friends and Family
4.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
our bed had ants all over it the first night and we were just given sheets and had to change it all ourselves.
Tammy
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
We’ve stayed here for 20 plus years because it’s always a good experience. The staff are always friendly. The new updates look great. The breakfasts are very nice. Better than most places we’ve stayed at.
Andrew
Friends and Family
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We had two rooms 122 and 123. Room 121 smelt horrible. Michael Ann was great and understanding when I asked if we could switch rooms. She said if it smelt to that if I let her know she would make sure she got me a good room. The room didn't smell good but smelt better than the other. During breakfast we went down between 730-8 and there was no eggs. We sat down and waited for about 15 minutes but none was never brought out. We purchased with Continental breakfast to save money on food so it was disappointing. The older kids was able to eat about 930 so that helped for sure. This property definitely needs to work on cleanliness.
Read More
Deborah
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great staff. Polite and welcoming. Room clean
Tina
Friends and Family
2.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Sign by check in says no pets allowed. A family came walking in from outside in their swimwear with 2 dogs. Went straight to their room. The chair in our room was stained black over most of chair. Our friends toilet bowel had not been cleaned after someone had a bowel movement. Out of eggs , over cooked sausage. The biscuits and milk gravy were good. Won’t stay at sure stay again
Read More
melvin
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
I like that even though the hotel was off the freeway the traffic amazingly enough wasn't disturbing at all. It was close enough to everything you could possibly need or want. And we were literally eight minutes from where we needed to be everyday
Kamia
Business Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
My room had awful bad smell .
melvin
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This is exactly the place you are looking for if you want relaxation, clean, spacious, fun plenty to do, beautiful the affordable option for rooms with hot tubs, a indoor heated pool, face friendly, the hospitality is super welcoming and just a all around amazing trip. Definitely will be back thank you Sure Stay for treating us like we have been pals forever,
Read More
Rebecca
Leisure with Children
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room was absolutely dirty this time and there was hair all over the bathroom and in the tub.
melvin
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
This property is absolutely beautiful the stay was truly peaceful and definitely well worth the stay
barry
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Everything was great except the kids that woke us up at 12
Rebecca
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room was very nice and the people was very friendly. I personally think the pool could use some tlc. The water smells weird and there is so many bugs floating around in the water.
Janice
Leisure
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The Mexican restuarant next door is GREAT! The hotel is good, full of preteens because of indoor pool. There is no elevator… I think there used to be.
Number of reviews per page
20
40