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SureStay Hotel by Best Western Castro Valley
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SureStay Hotel by Best Western Castro Valley
Hotels
7.8
/10
Pleasant
691 reviews
What Guests Say About Their Stay
Stalin and Julissa
10.0
/ 10
I’ve stayed at this location three times when I’ve visited my son at Cal Berkeley. The property is well maintained and staff are always welcoming. The manager is a nice gentlemen who provides good service. There is a Safeway supermarket across the street with a great deli of hot and cold foods. I will continue to stay here whenever I visit the East Bay Area.
stalin
10.0
/ 10
My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
Verified traveler
10.0
/ 10
We had a wonderful stay at the SureStay Hotel. It was quiet, the room was spacious, the bed very comfortable. Everyone working here was very helpful and kind.
In the Area
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3954 E Castro Valley Blvd, Alameda County, California, United States, 94552
Main Facilities
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24-Hour Front Desk
WiFi
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Available Room Types in SureStay Hotel by Best Western Castro Valley
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What's around SureStay Hotel by Best Western Castro Valley
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3954 E Castro Valley Blvd, Alameda County, California, United States, 94552
Discover More About SureStay Hotel by Best Western Castro Valley
Location
Staying at SureStay Hotel by Best Western Castro Valley is a good choice when you are visiting Alameda County.
About SureStay Hotel by Best Western Castro Valley
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Staying at SureStay Hotel by Best Western Castro Valley will surely satisfy you with its great hospitality and affordable price.
All facilities in SureStay Hotel by Best Western Castro Valley
Others
Connectivity
- LAN Internet
- Free WiFi
Food and Drinks
- Breakfast
General
- Parking
Public Facilities
- Others
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in SureStay Hotel by Best Western Castro Valley
Important Note
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 150 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
An adult age 18 or older must assume all liability for the booking. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay Hotel by Best Western Castro Valley | 48 |
Number of floors in SureStay Hotel by Best Western Castro Valley | 2 |
Another facilities in SureStay Hotel by Best Western Castro Valley | LAN Internet, Free WiFi, Breakfast, Parking, Others |
Frequently asked question in SureStay Hotel by Best Western Castro Valley
What are available facilities at SureStay Hotel by Best Western Castro Valley?
There are top facilites at SureStay Hotel by Best Western Castro Valley such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SureStay Hotel by Best Western Castro Valley?
The standard check-in time at SureStay Hotel by Best Western Castro Valley is starting from From 15:00 while the latest check-out time is at Before 11:00
Does SureStay Hotel by Best Western Castro Valley provide breakfast?
Yes, SureStay Hotel by Best Western Castro Valley provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in SureStay Hotel by Best Western Castro Valley
Other sources (691)
7.8
Pleasant
From 691 reviews
Cleanliness
7.8
Room Comfort
7.4
Location
9.4
Service and Facilites
8.0
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Traveler Reviews SureStay Hotel by Best Western Castro Valley
Number of reviews per page
20
40
Top reviews
Alan
Leisure Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Good location
LESTER
Business
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
My stay was absolutely terrible…I was placed in a non-smoking room that smelled like smoke; I was then changed rooms to where the tub and room fixtures were broken and dirty. I was again
Natalie
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Property was nice in a bad area.
jonas
Business
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
I go to the east bay a lot for business. the area is safe,, quiet and restaurants are close by. the 580 is right there! for the price of $86 a night that's a bargain!
Sherry
Leisure Family
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Les is the manager and he is very helpful.
Sherry
Ralph
Business and Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Staff was friendly, helpful.
Robin
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
I am very satisfied with my stay
Rodney
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
It was good
Wei-Chieh
Business
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Better than the photos. Room was clean and spotless!
Joshua
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Breakfast was absolutely lame. Milk was not cold. Apple juice and orange juice were all but undrinkable due to being VERY watered down. That was orange flavored WATER. NOT juice.
No microwave at all to heat food. No waffle or any other breakfast option besides warm cereal and half-stale pastries. Staff DID NOT CARE when questioned about these problems.
Door to room had MULTIPLE gaps you could see straight outside through. This caused the heater to constantly be switching on and off all night long causing a very uncomfortable rest period.
Sink water in room never got cold. It was barely drinkable as it was coming out barely below room temperature.
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Ana
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Nice staff. Good breakfast! Close to freeway and to many stores.
Ralph
Business with Partner
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
please improve wifi service
replace bath fan exhaust and heater
friendly service
thank you
Stalin and Julissa
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
I’ve stayed at this location three times when I’ve visited my son at Cal Berkeley. The property is well maintained and staff are always welcoming. The manager is a nice gentlemen who provides good service. There is a Safeway supermarket across the street with a great deli of hot and cold foods. I will continue to stay here whenever I visit the East Bay Area.
Read More
Shawn
2.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Dirty. Stains on pillow cases, cigarette burns on bed comforter. Mold in shower. Stains on wall near toilet! Hair on towels. Uncomfortable bed. I left after 1 night it was so bad. Hotel refused to refund me for my 2nd night. Rude staff. Don’t stay here!
Jesus
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The check in small space smells really bad, like tobacco and some other odors that I can’t describe, it makes you think if you made a mistake reserving in this hotel, thankfully the room it was clean.
The receptionist was friendly though.
Will strongly recommend to fix that odor issue.
Karla
6.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
I dont liked
Omid
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Affordable and cozy
Esteban
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great place
James
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The area and the staff was excellent.
stalin
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
My son attends UC Berkeley and we visited him for Parent’s Weekend and Homecoming. This hotel is 25 minutes away from Berkeley nestled in Castro Valley, a nice, safe and quiet town. The hotel manager and staff are welcoming and very friendly. I recommend this hotel.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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