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SureStay Plus Hotel by Best Western Brandywine Valley
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SureStay Plus Hotel by Best Western Brandywine Valley
Hotels
6.4
/10
Pleasant
932 reviews
What Guests Say About Their Stay
Verified traveler
10.0
/ 10
I've stayed at this hotel several times over the past couple years and have never been disappointed. The staff are friendly, the rooms are clean and as shown, and the location has easy access to gas, groceries, restaurants, and more.
If you're looking for a luxury retreat you'll be disappointed, but for me, this hotel can't be beat.
Elraina
10.0
/ 10
The bathroom sink stopper wouldn't pullup so water was filling up. On my way out i reported it and when i returned back to room issue was resolved. My key had a problem once again problem was resolved. So i definitely will be returning cause this kind of service we all look forward no delays. First time and i will recommend surestay to anyone in need of place providing they not booked.
Minerva
10.0
/ 10
The staff is nice and helpful. We forgot a few items and they called to notify us and kept our things safe until we were able to pick them up.
In the Area
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1807 Concord Pike, New Castle County, Delaware, United States, 19803
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
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Available Room Types in SureStay Plus Hotel by Best Western Brandywine Valley
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What's around SureStay Plus Hotel by Best Western Brandywine Valley
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1807 Concord Pike, New Castle County, Delaware, United States, 19803
Discover More About SureStay Plus Hotel by Best Western Brandywine Valley
Location
SureStay Plus Hotel by Best Western Brandywine Valley is a hotel in a good neighborhood, which is located at New Castle County.
About SureStay Plus Hotel by Best Western Brandywine Valley
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
SureStay Plus Hotel by Best Western Brandywine Valley is a wise choice for travelers visiting New Castle County.
All facilities in SureStay Plus Hotel by Best Western Brandywine Valley
Others
Things to Do
- Hot tub
- Outdoor pool
- Garden
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
Hotel Services
- Newspaper in lobby
- Express check-out
- 24-hour Receptionist
Food and Drinks
- Breakfast
- Snack bar
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
General
- Parking
Business Facilities
- Conference rooms
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in SureStay Plus Hotel by Best Western Brandywine Valley
Important Note
- Pet fee: USD 15 per pet, per night
- Service animals are exempt from fees
- Early check-in fee: USD 50.00 (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 5.0 per day
- Rollaway bed fee: USD 10.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 200
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses a grey water recycling system
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at SureStay Plus Hotel by Best Western Brandywine Valley | 95 |
Number of floors in SureStay Plus Hotel by Best Western Brandywine Valley | 2 |
Another facilities in SureStay Plus Hotel by Best Western Brandywine Valley | Hot tub, Outdoor pool, Garden, Others, Smoke-free area |
Frequently asked question in SureStay Plus Hotel by Best Western Brandywine Valley
What are available facilities at SureStay Plus Hotel by Best Western Brandywine Valley?
There are top facilites at SureStay Plus Hotel by Best Western Brandywine Valley such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SureStay Plus Hotel by Best Western Brandywine Valley?
The standard check-in time at SureStay Plus Hotel by Best Western Brandywine Valley is starting from From 15:00 while the latest check-out time is at Before 11:00
Does SureStay Plus Hotel by Best Western Brandywine Valley provide breakfast?
Yes, SureStay Plus Hotel by Best Western Brandywine Valley provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in SureStay Plus Hotel by Best Western Brandywine Valley
6.4
Pleasant
From 932 reviews
Cleanliness
6.2
Room Comfort
6.2
Service and Facilites
7.4
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Traveler Reviews SureStay Plus Hotel by Best Western Brandywine Valley
Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
I've stayed at this hotel several times over the past couple years and have never been disappointed. The staff are friendly, the rooms are clean and as shown, and the location has easy access to gas, groceries, restaurants, and more.
If you're looking for a luxury retreat you'll be disappointed, but for me, this hotel can't be beat.
Read More
Verified traveler
4.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Disgusting room!
CRAIG
Business
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Room was filthy, outlets removed from all bedside tables and desk, a/c unit was filthy, there were roaches. I left early and took all of my belongings to work to be disinfected and washed.
Evelyn
Leisure
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was terrible checking in. The tall dark skin young lady was very rude & argumentative. The first room she gave me was horrible in a back corner which looks unsafe. The second room was ok until I went to take a shower. The shower has some sort of water leak. Once you torn on the facets hot & cold keep running the water filling up in the tub, so in the middle of showering you have to turn off the water because the water is settling in the tub, very slow drain. The faucet for the hot water very hot had to use a wash cloth to turn it on & off to avoid burning my hand. This room should have never been tented. They say breakfast is included, that’s a big joke. I wouldn’t stay @ this property again. The property is run down, this was the worst stay I ever had. Very disappointing.
Read More
Kelly
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
It was nice cheap convenient, and has a pool!
Elraina
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The bathroom sink stopper wouldn't pullup so water was filling up. On my way out i reported it and when i returned back to room issue was resolved. My key had a problem once again problem was resolved. So i definitely will be returning cause this kind of service we all look forward no delays. First time and i will recommend surestay to anyone in need of place providing they not booked.
Read More
Kristine
Leisure
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff are approachable and helpful. I don't like the smell of the room, smell like cigarette, the hair drier was not functioning, i didn't ask to bother since I took a shower an hour before I left.
Tishaney
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The bathroom toilet was nasty and did not work the shower was broken the room floor was dusty the plugger was in the middle of the room. Overall needs to be cleaned the walls vents blow dryers are full of dust
Barbara
Friends and Family
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Stay away! Dump. Falling apart. Dirty old and unsafe! Breakfast is a joke! I only stayed 1 of two nights because tub was so dirty. Barely hot water. Disgusting. Floors dirty!
Verified traveler
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Convenient, clean and a lot of food option
David
4.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Room onli
Robert
Business
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Full of bugs. I had to leave and find another motel. Lost my deposit. HORRIBLE!
Silvia
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Sink was dirty, tub lining was
christopher
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Didn't met expectations checked out within the first 5 minutes
Bertrand
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Very nice hotel, confortable, quiet, clean. Close of many restaurants.
Minerva
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff is nice and helpful. We forgot a few items and they called to notify us and kept our things safe until we were able to pick them up.
Raul
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The bathroom was old and dirty, the place doesn't feel safe for kids,and for my luck the neighbors were estremely loud
Verified traveler
Friends and Family
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nice staff. Great location.
Verified traveler
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Overall, the hotel room was okay, but the cigarette smoke was unbearable and triggered a coughing fit. With no other rooms available and no option for a refund, the experience ended up being terrible.
Kristin
Leisure
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Just in general disrepair. Both the main door and the bathroom door warped, the bathroom floor is legitimately falling apart and sunken in, and the bed feels stiff as a board.
Number of reviews per page
20
40
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Disclaimer
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