Syracuse Grand

Hotels
6.4
/10
Pleasant
1,001 reviews

What Guests Say About Their Stay

mary
10.0
/ 10
Bed was comfortable. Place is a bit worn.Stairway was dirty and needed vacuuming. Pre packaged pancakes are less than desirable. Eggs fresh!! There was no bath mat for having a shower
Joshua
10.0
/ 10
Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.
Janice
10.0
/ 10
Went for a concert and a visit to Copperstown. The hot tub was great, excellent breakfast as well. Staff was very accommodating, anything we needed we got right away. Highly recommend this property will most certainly stay there on our next visit to Syracuse. A++
In the Area
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136 Transistor Pkwy, Onondaga County, New York State, United States, 13088

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Syracuse Grand is a good choice when you are visiting Onondaga County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Syracuse Grand Address: Map & Location

136 Transistor Pkwy, Onondaga County, New York State, United States, 13088
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Discover More About Syracuse Grand

Location


Staying at Syracuse Grand is a good choice when you are visiting Onondaga County.

About Syracuse Grand

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Staying at Syracuse Grand will surely satisfy you with its great hospitality and affordable price.

All facilities in Syracuse Grand

Others Syracuse Grand
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Things to Do

  • Shops
  • Hot tub
  • Indoor pool

General

  • Parking
  • Banquet

Public Facilities

  • Others
  • Smoke-free area

Family-friendly Facilities

  • Children games

Transportation

  • Bus/truck parking

Food and Drinks

  • Breakfast

Accessibilty

  • Accessible parking

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Syracuse Grand

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pet fee: USD 20 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Syracuse Grand
61
Number of floors in Syracuse Grand
2
Another facilities in Syracuse Grand
Laundry service, Newspaper in lobby, Luggage storage, Express check-out, 24-hour Receptionist

Frequently asked question in Syracuse Grand

What are available facilities at Syracuse Grand?
There are top facilites at Syracuse Grand such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Syracuse Grand?
Check-in time at Syracuse Grand is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Syracuse Grand provide breakfast?
Yes, Syracuse Grand provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Syracuse Grand?
Syracuse Grand is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Syracuse Grand have?
Syracuse Grand has 2 floors.
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More Reviews from Other Guests in Syracuse Grand

6.4
Pleasant
From 1,001 reviews
Cleanliness

6.6

Room Comfort

7.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Syracuse Grand

Number of reviews per page
20
40
Top reviews
julie
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It really could be a lot cleaner.
Megan
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hot tub had been out of commission for two weeks.. that was the reason why we booked the best Western was for the hot tub… They could have updated their website to let people know that the hot tub would not be available… This was not a last-minute break… It’s been out of commission for over two weeks… also, you had one person running the desk and the breakfast… Wasn’t fair for her… She did the best she could… Coffee in the crafts were warm, not hot and… I don’t think it cost that much more but nobody really drinks coffee anymore with just cream and sugar… Quinn, you have those little packets of either French vanilla or hazelnut for the coffees… Everyone loves flavored coffee nowadays… You had none of that that rooms were clean bed was comfortable
Read More
mary
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bed was comfortable. Place is a bit worn.Stairway was dirty and needed vacuuming. Pre packaged pancakes are less than desirable. Eggs fresh!! There was no bath mat for having a shower
Brenda
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’m very disappointed. I tried to reschedule for a different day or get a refund and they refused to do anything to help me. I will never book any stay at this place.
Vicki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Asked for a non smoker room, but room smelled like smoke
Ryan
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room smelled heavily of cigarette smoke. Not a good
Tom
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comforter had a stain on it!
Adam
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in was terrible
Rajesh
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved the fact that you can walk around and get good exercise in a peaceful spot. The room smelt bad and the partial carpet was at least 20 years old - hotel is not updated. We did not like the room due to these reasons. Breakfast was limited and same every day. Best Western should really update the hotel and get the customers a feel for new rooms else they are going to lose business.
Read More
Albert
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property needs to be updated. Breakfast, they did not even have bread.
CEIDI
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

dirty
Ursula
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!
Read More
Giovana
icon-Business Family
Business Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble
Saira
icon-Business Family
Business Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was 8:35 AM on a Tuesday morning and breakfast was over at 9:00 AM. The pancake batter had finished when i got mine and asked for another customer that had a small child, if it could be replaced because the child wanted pancakes; the lady went to the back and came back out with no pancake mix. I understand that it was close to the 9:00AM cut off time but if you have a small child present waiting and not come out with the batter is not fair.
Read More
Mathew
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was nonexistent.
Jennifer
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was a clean and affordable option for a nights stay.
Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.
Christian
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in was at 3, wasn’t able to get into room until 4 due to improper staffing and room not being clean
Ferdinand
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was hoping to be able to use pool and hot tub facilities, should have been a discounted price, breakfast was sub par, juice machine wasn’t working, toaster wasn’t on, Room was decent the property could use updating,
Tammy
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Syracuse Grand

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.4
Pleasant
From 1,001 reviews
Cleanliness

6.6

Room Comfort

7.2

Service and Facilites

7.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Syracuse Grand

Number of reviews per page
20
40
Top reviews
julie
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It really could be a lot cleaner.
Megan
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hot tub had been out of commission for two weeks.. that was the reason why we booked the best Western was for the hot tub… They could have updated their website to let people know that the hot tub would not be available… This was not a last-minute break… It’s been out of commission for over two weeks… also, you had one person running the desk and the breakfast… Wasn’t fair for her… She did the best she could… Coffee in the crafts were warm, not hot and… I don’t think it cost that much more but nobody really drinks coffee anymore with just cream and sugar… Quinn, you have those little packets of either French vanilla or hazelnut for the coffees… Everyone loves flavored coffee nowadays… You had none of that that rooms were clean bed was comfortable
Read More
mary
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Bed was comfortable. Place is a bit worn.Stairway was dirty and needed vacuuming. Pre packaged pancakes are less than desirable. Eggs fresh!! There was no bath mat for having a shower
Brenda
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I’m very disappointed. I tried to reschedule for a different day or get a refund and they refused to do anything to help me. I will never book any stay at this place.
Vicki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Asked for a non smoker room, but room smelled like smoke
Ryan
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room smelled heavily of cigarette smoke. Not a good
Tom
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comforter had a stain on it!
Adam
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Check in was terrible
Rajesh
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We loved the fact that you can walk around and get good exercise in a peaceful spot. The room smelt bad and the partial carpet was at least 20 years old - hotel is not updated. We did not like the room due to these reasons. Breakfast was limited and same every day. Best Western should really update the hotel and get the customers a feel for new rooms else they are going to lose business.
Read More
Albert
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property needs to be updated. Breakfast, they did not even have bread.
CEIDI
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

dirty
Ursula
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!
Read More
Giovana
icon-Business Family
Business Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble
Saira
icon-Business Family
Business Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was 8:35 AM on a Tuesday morning and breakfast was over at 9:00 AM. The pancake batter had finished when i got mine and asked for another customer that had a small child, if it could be replaced because the child wanted pancakes; the lady went to the back and came back out with no pancake mix. I understand that it was close to the 9:00AM cut off time but if you have a small child present waiting and not come out with the batter is not fair.
Read More
Mathew
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Breakfast was nonexistent.
Jennifer
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property was a clean and affordable option for a nights stay.
Joshua
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.
Christian
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Check in was at 3, wasn’t able to get into room until 4 due to improper staffing and room not being clean
Ferdinand
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was hoping to be able to use pool and hot tub facilities, should have been a discounted price, breakfast was sub par, juice machine wasn’t working, toaster wasn’t on, Room was decent the property could use updating,
Tammy
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later
Number of reviews per page
20
40