锡拉丘兹君悦

It really could be a lot cleaner.

Hot tub had been out of commission for two weeks.. that was the reason why we booked the best Western was for the hot tub… They could have updated their website to let people know that the hot tub would not be available… This was not a last-minute break… It’s been out of commission for over two weeks… also, you had one person running the desk and the breakfast… Wasn’t fair for her… She did the best she could… Coffee in the crafts were warm, not hot and… I don’t think it cost that much more but nobody really drinks coffee anymore with just cream and sugar… Quinn, you have those little packets of either French vanilla or hazelnut for the coffees… Everyone loves flavored coffee nowadays… You had none of that that rooms were clean bed was comfortable

Bed was comfortable. Place is a bit worn.Stairway was dirty and needed vacuuming. Pre packaged pancakes are less than desirable. Eggs fresh!! There was no bath mat for having a shower

I’m very disappointed. I tried to reschedule for a different day or get a refund and they refused to do anything to help me. I will never book any stay at this place.

Asked for a non smoker room, but room smelled like smoke

Room smelled heavily of cigarette smoke. Not a good

Comforter had a stain on it!

Check in was terrible

We loved the fact that you can walk around and get good exercise in a peaceful spot. The room smelt bad and the partial carpet was at least 20 years old - hotel is not updated. We did not like the room due to these reasons. Breakfast was limited and same every day. Best Western should really update the hotel and get the customers a feel for new rooms else they are going to lose business.

Property needs to be updated. Breakfast, they did not even have bread.

dirty

While the room was spacious, comfortable and surprisingly quiet, it was not Best Western standard clean. Black mildew in the toilet bowl for example. The entire hotel, especially the hallways smelled bad like stale cigarette smoke. It was also interesting that the hotel bill showed a total price of $ 93.62 less than what Expedia had charged us. It was a same day booking. Answer from Expedia was that this extra amount covers Expedia’s cost of running the booking platform. That was a new one! Beware!

Please stop the breakfast. This is a cause of frustration for the guests. The quality is so poor that you are making a disfavor to yourself and us by continue to offer it. Keep your dignity and discontinue! The coffee was cold, everything was off brand and seriously not worth the trouble

It was 8:35 AM on a Tuesday morning and breakfast was over at 9:00 AM. The pancake batter had finished when i got mine and asked for another customer that had a small child, if it could be replaced because the child wanted pancakes; the lady went to the back and came back out with no pancake mix. I understand that it was close to the 9:00AM cut off time but if you have a small child present waiting and not come out with the batter is not fair.

Breakfast was nonexistent.

The property was a clean and affordable option for a nights stay.

Looks a little ominous when you're pulling up, but that's just because the security around Lockheed Martin right next door. Hotel itself is nice. Breakfast was pretty good for the price, other than the pancake machine not working well.

Check in was at 3, wasn’t able to get into room until 4 due to improper staffing and room not being clean

Was hoping to be able to use pool and hot tub facilities, should have been a discounted price, breakfast was sub par, juice machine wasn’t working, toaster wasn’t on, Room was decent the property could use updating,

Very dirty but the front desk girl at the end did end up comping us a night also head of housekeeping was fantastic amen we finally got our room clean 24 hours later