What do past guests say about The Cloud One New York-Downtown, by the Motel One Group?

The Cloud One New York-Downtown, by the Motel One Group is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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The Cloud One New York-Downtown, by the Motel One Group

Name: The Cloud One New York-Downtown, by the Motel One Group
Address: 133 Greenwich St, Manhattan, New York City, New York State, United States, 10006, 133 Greenwich St, New York State, 10006, United States
Rating: 8.8

Hotels

8.8

/10

Very Good

949 reviews

What Guests Say About Their Stay

Marvin

10.0

/ 10

First time staying at The Cloud. World Trade Center literally one block from hotel. Hotel set in heart of financial district. Would definitely stay again!

Rodrigo

10.0

/ 10

This was our second time staying at this property and we would choose it again! The only thing that bothers me a tiny bit is that the elevators are slow, but that doesn’t affect the stay at all.. I just have to work on my patience haha

Kim

10.0

/ 10

Staff was friendly, bar manager was amazing. Rooms were small, but very clean.

In the Area

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133 Greenwich St, Manhattan, New York City, New York State, United States, 10006

Main Facilities

24-Hour Front Desk

WiFi

Elevator

The Cloud One New York-Downtown, by the Motel One Group is located in area / city Downtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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The Cloud One New York-Downtown, by the Motel One Group Address: Map & Location

133 Greenwich St, Manhattan, New York City, New York State, United States, 10006

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Location

The Cloud One New York-Downtown, by the Motel One Group is located in area / city Downtown Manhattan.

About The Cloud One New York-Downtown, by the Motel One Group

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The Cloud One New York-Downtown, by the Motel One Group.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Cloud One New York-Downtown, by the Motel One Group is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The Cloud One New York-Downtown, by the Motel One Group is the right place to stay.

All facilities in The Cloud One New York-Downtown, by the Motel One Group

Others

Public Facilities

Others
Smoke-free area
Safety deposit box
Coffee/tea in lobby
Elevator

Food and Drinks

Breakfast
Bar

Connectivity

Free WiFi

Hotel Services

24-hour Receptionist

Accommodation Policy & General Information in The Cloud One New York-Downtown, by the Motel One Group

Important Note

Fee for cooked-to-order breakfast: approximately USD 24.50 to 24.50 for adults, and USD 12.25 to 24.50 for children
Nearby parking fee: USD 40 per day (984 ft away)
Pet fee: USD 30.00 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Cloud One New York-Downtown, by the Motel One Group	326
Another facilities in The Cloud One New York-Downtown, by the Motel One Group	Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Breakfast

Frequently asked question in The Cloud One New York-Downtown, by the Motel One Group

What are available facilities at The Cloud One New York-Downtown, by the Motel One Group?

There are top facilites at The Cloud One New York-Downtown, by the Motel One Group such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at The Cloud One New York-Downtown, by the Motel One Group?

Check-in time at The Cloud One New York-Downtown, by the Motel One Group is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The Cloud One New York-Downtown, by the Motel One Group provide breakfast?

Yes, The Cloud One New York-Downtown, by the Motel One Group provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The Cloud One New York-Downtown, by the Motel One Group?

The Cloud One New York-Downtown, by the Motel One Group is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at The Cloud One New York-Downtown, by the Motel One Group?

The Cloud One New York-Downtown, by the Motel One Group has 326 rooms in total.

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More Reviews from Other Guests in The Cloud One New York-Downtown, by the Motel One Group

Overall Ratings & Reviews The Cloud One New York-Downtown, by the Motel One Group

Other sources (949)

8.8

Very Good

From 949 reviews

Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

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Traveler Reviews The Cloud One New York-Downtown, by the Motel One Group

Number of reviews per page

Top reviews

Francis

Business and Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was a pleasure to stay at.

Adrin

Leisure with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Easy access to everything

Juliana

Leisure with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We booked this hotel for two nights and on the first night the room assigned to us (1204) had “skid” marks on the toilet bowl and the sink was clogged building up water as you use the faucet that was also leaking. We got to the hotel late at night and we were exhausted to come downstairs and complain about it. We decided to go to sleep and deal with that first thing in the morning. Barely we could sleep because the air conditioner was so loud and making this “dripping” noise the whole night. Next day we spoke to one the receptionist and she assigned a second room to us (1207). As soon we opened the door we could smell this wet dog/mold smell. Because we had this just one more day in New York, on our way out we talked to same person about the smell and she mentioned that the room had that smell because it was closed (???). Thought hotels in downtown Manhattan had a high rotation of clients. When we came back to the hotel in the evening and we opened the door the smell was really bad. We decided to spray a spray a cologne until we figured it out what to do until I walked beside the bed on the right side and noticed that the whole carpet on that side was soaking wet. Now it made sense the “wet dog/mold smell”. We again complained about it and asked them to change our room again and their first response was to send a clear with two little cleaning cloths to “dry” the carpet. After a a third change that they decided to assign a 4th room (upgraded) which was decent to sleep in.

Marvin

Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

First time staying at The Cloud. World Trade Center literally one block from hotel. Hotel set in heart of financial district. Would definitely stay again!

Han Duong Khanh

Leisure

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Great place! Would love to be back!

Rodrigo

Business with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Carol

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean and quiet.

Kim

Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Staff was friendly, bar manager was amazing. Rooms were small, but very clean.

Peterson

Leisure with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very helpful staff. Recommended tourist spurs and restaurants

Melissa

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

N/A

Michael

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

We’ve been to the Cloud One hotel many times and, as always, the service and the room were excellent.

Alan

Leisure Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed our stay

Meaghan

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful modern hotel in a really fun area with tons to do!

Juan

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Personal muy amable. Check in perfecto. Informaron de todo y siempre atentos a nuestras necesidades. Ubicacion perfecta. Totalmente recomendable. Volveremos!

barbara

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

It's a nice hotel. I would stay again. 2 time staying there

Brian Lu Yuan

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Hotel is situated at a convenient and safe location. The room was impeccable with stunning views of the financial district. 100% would recommend to travellers!

Maciej

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Had a quick stay and the hotel did not disappoint. The room was smaller than expected but no complaints

Preya

Leisure with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

My husband and I stayed here for our anniversary. It was good. The room wasn’t the cleanest but the bed was super comfortable. And the service was good

6.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

We come from Texas so I guess everything is different in New York. That said Cloud One was nice and for the most part the service was good, the room was tiny for what we paid for it. Very centrally located to our chosen sites to visit. All in all a nice place to stay.

Stephen

Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

No free breakfast.

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Others 4 The Cloud One New York-Downtown, by the Motel One Group

Disclaimer

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