Tru by Hilton Grand Prairie

Hotels
8.8
/10
Very Good
638 reviews

What Guests Say About Their Stay

T-Asia
10.0
/ 10
Great property. Front desk lady watched me make a cup of old coffee, taste it, complain about it, then said it was old and fresh coffee would be brewed in a few hours.
Kennah
10.0
/ 10
Friendly staff, efficient check in; included late check out was a huge plus.
Valencia
10.0
/ 10
I loved that I only had to pay 75 for a pet fee the rooms are amazing and carpet free.
In the Area
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1520 N HWY 360, Tarrant County, Texas, United States, 75052

Main Facilities

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AC
24-Hour Front Desk
Parking
Staying at Tru by Hilton Grand Prairie is a good choice when you are visiting Tarrant County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Tru by Hilton Grand Prairie Address: Map & Location

1520 N HWY 360, Tarrant County, Texas, United States, 75052
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Others Tru by Hilton Grand Prairie
Others 2 Tru by Hilton Grand Prairie

Discover More About Tru by Hilton Grand Prairie

Location


Staying at Tru by Hilton Grand Prairie is a good choice when you are visiting Tarrant County.

About Tru by Hilton Grand Prairie

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tru by Hilton Grand Prairie.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

With all facilities offered, Tru by Hilton Grand Prairie is the right place to stay.

All facilities in Tru by Hilton Grand Prairie

Others Tru by Hilton Grand Prairie
Others

Things to Do

  • Casino
  • Fitness center
  • Health club
  • Children play area

Accessibilty

  • Accessibility equipment
  • Disabled access friendly
  • Accessible parking

Public Facilities

  • Parking
  • Room service

In-room Facilities

  • Hairdryer
  • TV

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Breakfast

General

  • AC

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Fishing

Accommodation Policy & General Information in Tru by Hilton Grand Prairie

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
$75(1-4n),$125(5+n),2PetsMax,Dogs/Cats Only

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tru by Hilton Grand Prairie
98
Number of floors in Tru by Hilton Grand Prairie
4
Another facilities in Tru by Hilton Grand Prairie
Casino, Fitness center, Health club, Children play area, Accessibility equipment

Frequently asked question in Tru by Hilton Grand Prairie

What are available facilities at Tru by Hilton Grand Prairie?
There are top facilites at Tru by Hilton Grand Prairie such as AC, 24-Hour Front Desk, Parking. (some may require extra charges)
What Time is Check In & Check Out at Tru by Hilton Grand Prairie?
Check-in time at Tru by Hilton Grand Prairie is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Tru by Hilton Grand Prairie provide breakfast?
Yes, Tru by Hilton Grand Prairie provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Tru by Hilton Grand Prairie?
Tru by Hilton Grand Prairie is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Tru by Hilton Grand Prairie have?
Tru by Hilton Grand Prairie has 4 floors.
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More Reviews from Other Guests in Tru by Hilton Grand Prairie

8.8
Very Good
From 638 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Tru by Hilton Grand Prairie

Number of reviews per page
20
40
Top reviews
Jose
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room parking gym
T-Asia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property. Front desk lady watched me make a cup of old coffee, taste it, complain about it, then said it was old and fresh coffee would be brewed in a few hours.
Kennah
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, efficient check in; included late check out was a huge plus.
Chelsea
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, quiet, loved the coffee bar
Valencia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved that I only had to pay 75 for a pet fee the rooms are amazing and carpet free.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good no frills stay. Clean and safe in a good area.
Sarah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For a brand new hotel, it has been kept up well. They’re was random trash in the halls. Makeshift fixes in different areas. The room itself was okay. Overall okay hotel. But would not stay again
Jose
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Jacob
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The stay was extremely comfortable, the staff was welcoming. The area was a great location to be in and the hotel was immaculate. When you walk into the lobby it smelled great, the breakfast was delicious. Definitely will be stay here again, I highly recommend.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Definitely recommend so affordable and cute
Kelly
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Without carpet in rooms it was very loud with those above me and in the hall.
Jace
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My only issue was I expected a slightly larger desk in the bedroom. Just because I was expecting to be working on my computer with an additional monitor. So I know that takes up a lot of space
yuri
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The ac was not turned on till we arrived so it was hot. The TV did work other than live tv.
Niechelle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed here for the Cowboys game and it was nice. The bed was firm.
Travis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable and clean property
David
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This property is now owned by Hilton but a franchise, as I told multiple times by front desk agents when I voiced concerns. Agent called at 7pm rudely asking if I was still planning to check in, when I was 20 minutes from property and check in wasn’t allowed before 3pm. Seemed rude and poor customer service to start experience. At check in the agent refused to apply my Hilton’s Honors account, claimed by 3rd party booking I don’t get anything but have had no issues at other properties…or even when I spoke with Hilton Corporate. The breakfast was 1/2 what it should be. When tru advertises inside the actual hotel about what breakfast options they offer and give recipes for items…yet this franchise did not offer 1/2 what they should. Breakfast potatoes were ice cold on buffet and anemic in color. Told agent who took pan to back, few minutes later came back and seems to be microwaved at best. No toppings for eggs as advertised by Tru in the Buffett area specifically. Also lack of options, bacon so thin and cheap it looked like wax paper, and gravy clearly watered down. Had to open case with Hilton customer support which was suppose to have owner or manager reach out….never happened. Received texts from front desk asking how experience was, and when said not good, was told someone would call to address…yet never happened either. Avoid this property as it’s not Tru standards but more likely an owner banking off name but cutting corners and expenses
Read More
Yasmin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service
Stacie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quick check in.
Xavier
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love it
Monica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location at a really good price.staff was very friendly,the room was clean and the beds were great.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Tru by Hilton Grand Prairie

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 638 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tru by Hilton Grand Prairie

Number of reviews per page
20
40
Top reviews
Jose
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room parking gym
T-Asia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great property. Front desk lady watched me make a cup of old coffee, taste it, complain about it, then said it was old and fresh coffee would be brewed in a few hours.
Kennah
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, efficient check in; included late check out was a huge plus.
Chelsea
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, quiet, loved the coffee bar
Valencia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved that I only had to pay 75 for a pet fee the rooms are amazing and carpet free.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good no frills stay. Clean and safe in a good area.
Sarah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For a brand new hotel, it has been kept up well. They’re was random trash in the halls. Makeshift fixes in different areas. The room itself was okay. Overall okay hotel. But would not stay again
Jose
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good
Jacob
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The stay was extremely comfortable, the staff was welcoming. The area was a great location to be in and the hotel was immaculate. When you walk into the lobby it smelled great, the breakfast was delicious. Definitely will be stay here again, I highly recommend.
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Definitely recommend so affordable and cute
Kelly
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Without carpet in rooms it was very loud with those above me and in the hall.
Jace
icon-Business
Business
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My only issue was I expected a slightly larger desk in the bedroom. Just because I was expecting to be working on my computer with an additional monitor. So I know that takes up a lot of space
yuri
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The ac was not turned on till we arrived so it was hot. The TV did work other than live tv.
Niechelle
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We stayed here for the Cowboys game and it was nice. The bed was firm.
Travis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable and clean property
David
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

This property is now owned by Hilton but a franchise, as I told multiple times by front desk agents when I voiced concerns. Agent called at 7pm rudely asking if I was still planning to check in, when I was 20 minutes from property and check in wasn’t allowed before 3pm. Seemed rude and poor customer service to start experience. At check in the agent refused to apply my Hilton’s Honors account, claimed by 3rd party booking I don’t get anything but have had no issues at other properties…or even when I spoke with Hilton Corporate. The breakfast was 1/2 what it should be. When tru advertises inside the actual hotel about what breakfast options they offer and give recipes for items…yet this franchise did not offer 1/2 what they should. Breakfast potatoes were ice cold on buffet and anemic in color. Told agent who took pan to back, few minutes later came back and seems to be microwaved at best. No toppings for eggs as advertised by Tru in the Buffett area specifically. Also lack of options, bacon so thin and cheap it looked like wax paper, and gravy clearly watered down. Had to open case with Hilton customer support which was suppose to have owner or manager reach out….never happened. Received texts from front desk asking how experience was, and when said not good, was told someone would call to address…yet never happened either. Avoid this property as it’s not Tru standards but more likely an owner banking off name but cutting corners and expenses
Read More
Yasmin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great service
Stacie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Quick check in.
Xavier
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love it
Monica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location at a really good price.staff was very friendly,the room was clean and the beds were great.
Number of reviews per page
20
40