What do past guests say about White Grass Ocean Resort?

White Grass Ocean Resort is well-known for its Service and Facilites, Cleanliness, Location, as reviewed by verified Traveloka guests.

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White Grass Ocean Resort

Name: White Grass Ocean Resort
Address: White Grass, P.O. Box 5, West Tanna, Tafea, Vanuatu, White Grass, Tafea, Vanuatu
Rating: 8.8

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8.8

/10

Very Good

93 reviews

What Guests Say About Their Stay

ying

10.0

/ 10

The hotel itself is very good locally, but the facilities on the island are limited. There is no Wi-Fi in the rooms; it is only available at the reception area. The meals also depend on the supply of resources on the island.

Melissa

10.0

/ 10

Beautiful location very close to airport. The hotel arrange all the tours for me. I had a great stay everything was perfect.

Verified traveler

10.0

/ 10

We had a good stay at the resort. The pick up from airport was an easy process and the staff are all very friendly and welcoming. During our stay, Air Vanuatu cancelled our flight back to Port Vila and we were “stranded” on the island for 2 days, the staff went above and beyond to email Air Vanuatu to get more info for us and helped us re-arrange travel and accommodation. Overall, the resort is clean with good Wifi near the reception. The Wifi can be a bit patchy if you’re in the bungalows further away from reception but that’s alright since we are on a holiday anyways. The resort can arrange the tours for you including Mt Yasur volcano, Blue Cave, Kastom Village Tour, etc. Recommended if you’re visiting Tanna.

In the Area

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White Grass, P.O. Box 5, West Tanna, Tafea, Vanuatu

Main Facilities

Swimming Pool

Restaurant

WiFi

Staying at White Grass Ocean Resort is a good choice when you are visiting West Tanna.

White Grass Ocean Resort Address: Map & Location

White Grass, P.O. Box 5, West Tanna, Tafea, Vanuatu

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Discover More About White Grass Ocean Resort

General
Near White Grass Ocean Resort & Dive Centre

Location
With a stay at White Grass Ocean Resort in Tanna Island, you'll be 7.2 mi (11.5 km) from Lenakel Port and 22.8 mi (36.7 km) from Mt. Yasur. This beach resort is 29 mi (46.8 km) from Port Resolution Beach.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

White Grass Ocean Resort & Dive Centre - 0.1 km / 0.1 mi
Blue Cave - 4.3 km / 2.7 mi
Church of Lowanatom - 8 km / 5 mi
Lenakel Port - 11.5 km / 7.2 mi
Yakel Village - 20.6 km / 12.8 mi
Friendly Beach - 32.1 km / 20 mi
Mt. Yasur - 36.7 km / 22.8 mi
Sulphur Bay - 37.7 km / 23.4 mi
Port Resolution Beach - 46.8 km / 29 mi
Port Resolution - 48.5 km / 30.1 mi

The preferred airport for White Grass Ocean Resort is Tanna (TAH) - 0.9 km / 0.6 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities, which include an outdoor pool. This resort also features complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands.

Business Facilities
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is complimentary (available 24 hours).

Dining
Satisfy your appetite with local and international cuisine at Ocean View Restaurant, a restaurant which features a bar/lounge and an ocean view. A complimentary continental breakfast is served daily from 7:00 AM to 9:30 AM.

Rooms
Make yourself at home in one of the 20 individually decorated guestrooms, featuring kitchenettes. Conveniences include refrigerators and coffee/tea makers, and housekeeping is provided daily.

All facilities in White Grass Ocean Resort

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Kids and Pets

Babysitting with surcharge

Food and Drinks

Vegetarian meal
Continental breakfast
Breakfast

Things to Do

Outdoor pool
Private beach
Outdoor facilities
Garden
Spa
Beach towel
Library
Pool sun loungers

Connectivity

Free WiFi

General

Smoking area
Banquet
Terrace

Public Facilities

Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Wedding service
Luggage storage

Nearby Facilities

Gift shop

Sports and Recreations

Beach volleyball
Golf club
Diving
Snorkeling
Volleyball
Fishing
Golf cart
Mini golf

Accommodation Policy & General Information in White Grass Ocean Resort

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, Guests must transfer via Airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 9:00 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests are asked to contact the resort directly prior to arrival to advise flight arrival details, so that a driver can be sent to the airport to meet you.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time	From 13:00 - to 10:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at White Grass Ocean Resort	20
Another facilities in White Grass Ocean Resort	Babysitting with surcharge, Vegetarian meal, Continental breakfast, Breakfast, Outdoor pool

Frequently asked question in White Grass Ocean Resort

What are available facilities at White Grass Ocean Resort?

There are top facilites at White Grass Ocean Resort such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)

What Time is Check In & Check Out at White Grass Ocean Resort?

Check-in time at White Grass Ocean Resort is staring from From 13:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does White Grass Ocean Resort provide breakfast?

Yes, White Grass Ocean Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of White Grass Ocean Resort?

White Grass Ocean Resort is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at White Grass Ocean Resort?

White Grass Ocean Resort has 20 rooms in total.

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More Reviews from Other Guests in White Grass Ocean Resort

Overall Ratings & Reviews White Grass Ocean Resort

Other sources (93)

8.8

Very Good

From 93 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

8.6

Service and Facilites

9.0

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Traveler Reviews White Grass Ocean Resort

Number of reviews per page

Top reviews

ying

Friends and Family Family

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Melissa

Leisure

10.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Beautiful location very close to airport. The hotel arrange all the tours for me. I had a great stay everything was perfect.

Per

Friends and Family Family

6.0

/10

Reviewed 141 week(s) ago

Hotels.com verified review

The resort has a beautiful location. Good snorkeling and nice pool. The views are great. A nice beach nearby. The restaurant was ridiculously expensive and breakfast was not great. Close to the airport.

Rhiannon

Leisure with Partner

8.0

/10

Reviewed 148 week(s) ago

Expedia Group verified review

Lovely place with great sunsets. Nice food. Snorkelling trip great (not complimentary as on website but paid for 2 snorkelling sites with a guide, still well worth doing). Need a 24 hour reception (large earthquake 7.1 while we were there and no one to ask about safety/what to do which didn’t feel super safe). Also maybe not the best place for a long beach stay - only 3 sun loungers on the resort, but good for a short stay whilst seeing things on the island.

Verified traveler

Friends and Family with Friends

10.0

/10

Reviewed 153 week(s) ago

Hotels.com verified review

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 353 week(s) ago

Expedia Group verified review

nice and well maintained. Not that many activities so wouldn't recommend more than 2 days, 3 max. Food options could be expanded

pennyc

Leisure with Partner

10.0

/10

Reviewed 354 week(s) ago

Expedia Group verified review

The views were awesome, lovely quiet spot. Airport transfers included. Friendly, helpful staff.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 364 week(s) ago

Expedia Group verified review

Good location and tidy comfortable units. Restaurant especially good - ambience as well as interesting menu options well cooked and served.

Rob

Leisure with Partner

10.0

/10

Reviewed 384 week(s) ago

Expedia Group verified review

If staying on Tanna, and you want a resort with facilities, this is the best area to be. Currently run by an Aussie, White Grass offers all meals and you have private facilities in your bure. All up a great experience, they employ all locals who are very friendly and you get that side of the experience as well.

Karen

with Partner

6.0

/10

Reviewed 393 week(s) ago

Hotels.com verified review

The Resort itself is beautifully located right on a coral water front with a small sandy beach next door. The grounds are kept very tidy. They offer scuba diving. Wifi is in main area only and slow. The management are very cold and unapproachable. Beware of the day trips on the white board at reception that are not otherwise advertised on flyer or website. We were taken for a run around to collect Kava and coconuts by our driver with a very bare mean lunch and 2 bottles of water to last for a hot 9 hour day on the road. When we got back I went to the manager who got red-faced and was incredibly loud and rude towards me for what had happened, saying he wasn't there in the morning to supervise....!!? When I returned after I gave him space to cool down, he agreed to a half day discount, which was barley satisfying for a full wasted day of our 2 night stay and priced in Australian Dollars was super expensive. Discussing behavior that left a nasty taste in our mouth. We met traveller's at the airport who stayed right next door and had a bbq made on the beach and went to a village and met local's saw the traditional island living and had a terrific day on the same day for a much lower price.

Verified traveler

with Partner

2.0

/10

Reviewed 405 week(s) ago

Hotels.com verified review

OVERPRICED AND DIRTY

Robert

10.0

/10

Reviewed 411 week(s) ago

Hotels.com verified review

I had a great time here - a fabulous team who were all very friendly. Just a beautiful place in a beautiful part of the world. And the volcano tour is incredible. :-)

JipandLulu

10.0

/10

Reviewed 417 week(s) ago

Expedia Group verified review

This fabulous-looking resort is located a convenient few minutes by road from Tanna airport, which made transfers in and out of Tanna really simple. Sabine, the general manager was on hand to welcome us (a nice touch) upon arrival and we were given a very nice fruit drink to relax with while the check-in was organised. The bar and restaurant building is situated near a cliff with excellent views of the ocean and stunning sunsets. The resort is nice and intimate - about 15 rooms, all isolated within their own portion of a large, beautiful and well-kept garden that stretches across the entire grounds. We were fortunate enough to stay in room 5, which is about 30 metres from the resort pool and has a great view of the ocean beyond. The room was comfy with a king bed, fridge, mosquito coils (sorely needed, as there are LOTS of mozzies after dark) and good water pressure/temperature in the shower - the hot water only lasted for one day before maintenance had to refill the gas tank, but after that it was fine. We even had a cute little gecko hanging around the roof outside. We found the resort to be in a perfect location for the various Tanna activities we planned - Mt Yasur, Blue Cave, Lounakiel Waterfall, Kava & Magic - but if you're only here for the volcano or other East Tanna experiences then you may wish to consider bungalows closer to that side. Special mention to Sabine and booking staff, who gave us brochures and kept us informed of everything we needed months in advance.

Verified traveler

10.0

/10

Reviewed 423 week(s) ago

Expedia Group verified review

We loved the setting of the resort. The staff were always helpful. We had a really relaxing stay.

Donna

10.0

/10

Reviewed 427 week(s) ago

Expedia Group verified review

We had a wonderful 3 nights at this hotel. We were pleasantly surprised. Very private boutique resort ideal for a couple to relax and enjoy various activities. We experienced Mt Yasur Volcano and the Blue Cave plus snorkeling around the resort. All were amazing and well organised by the resort

peter

10.0

/10

Reviewed 428 week(s) ago

Expedia Group verified review

Great way to experience Tanna. Not cheap, but great value for money

Ken

10.0

/10

Reviewed 439 week(s) ago

Expedia Group verified review

Unforgettable....we were in paradise, great food,friendly staff and you will never want to go home....we had an amazing time.

Sarah

10.0

/10

Reviewed 440 week(s) ago

Expedia Group verified review

This is the best place we have stayed in Vanuatu, all of the hotel staff are friendly and helpful and snorkelling is fantastic. The food, especially catch of the day, was delicious and the included breakfast was great value. The tours are fun and the volcano was spectacular. We would definitely recommend this resort.

Bob

10.0

/10

Reviewed 448 week(s) ago

Expedia Group verified review

The resort provides transportation to and from the Tanna Airport. When we arrived at the resort office we were greeted by the friendly staff ( and manager Wayne) while being handed a glass of fresh squeezed fruit juice during the check in process. We arrived before noon and our ‘hut’ was ready for us and we were able move in. When I put word hut in quotes I did that becomes it was much more - a nice spacious room with power outlets (220 - NZ plugs) running hot and cold water for the bathroom, mini fridge, double bed with netting and ceiling fan. Sorry - no air conditioning, but you probably won’t miss it as the breezes are perfect. We stayed 2 nights and completely enjoyed ourselves. Besides the many side trips available there was also an excellent dive shop. We did 2 reef dives and a dive to the Blue Cave. The experienced dive masters were great to dive with and very helpful to us as we were a little rusty when it come to diving. The restaurant was very good with a very decent menu and there was also a bar with a great happy hour daily. Everyone of the resort staff were friendly and helpful. Wayne was especially helpful for us when Cyclone Hola was nearing and our scheduled flight was cancelled - he worked his connections and got us seats in the last flight out even as his staff was preparing for high winds and rough seas. Wayne and the rest of the staff went out of their way to make sure that our vacation was the best possible experience at their resort - and they succee

Verified traveler

8.0

/10

Reviewed 452 week(s) ago

Expedia Group verified review

Everything was good, unique bungalow warm and helpful staff. But everything here are expensive than other resort. I could understand because you find nowhere to eat no convenience store except in this resort.

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