Hotels in Quang Trung Ward

1st: when I arrived at the hotel, the hotel said there was no room, even though I made a deposit with the app for 850k/2 nights, I had to wait 2 hours at the hotel to give the second room: according to the room price including breakfast, but when When staying, the hotel side reported that there was no reason for Tet and said to the app (who is responsible?, what does the customer receive when the two parties resolve this?) 3rd: the room is really only worth sleeping temporarily as the house thinks. , actual images are available After this problem, I will temporarily stop using traveloka until they solve it to my satisfaction, otherwise, please stop permanently.