Canary Hotel Hue

The whole town was flooded with boats going down the Main Street. The hotel staff did all they possibly could do to help. Amazing staff!

Enjoyed my 2 nights

I continue to stay at Canary Hotel when I visit Hue, Vietnam. The staff is very friendly and they provide excellent service. The rooms are clean and comfortable and the hotel is conveniently located. I recommend this hotel as it is also very affordable. They also rent motorbikes there which makes it easy to get around.

We stayed a couple of nights. Everything was good and the staff were excellent.

stains on furniture, usual awful breakfast, can get better for the same cost.

When booking we, paid slightly more for 1 double instead of 2 singles. On checking in we were shown to a room with 2 beds (506?) by the bellhop, but he did get that I was unhappy. I tried to head back to the lobby to sort it, but he insisted we call the desk clerk from the room phone instead. The desk clerk told me that it was impossible that I was charged more for a double bed bed (both my husband & I clearly remember we were) and that they had upgraded our room to a superior room with a balcony. They offered to show me the room with a double that we had actually reserved (601?). The bathroom had barely enough room to walk around the bed, very little space to set stuff, and it smelled funny. We opted to go back to 506. Once settled, we saw that one of the beds was actually a double so we were quite happy. While preparing for bed, two problems became apparent: it was LOUD (we were right on the road and the windows were single glazed without good sealing) and there were a small number of ants on the smaller bed. Given how tired we were, the smell in the alternative room, the fact that we didn't plan on using the smaller bed, and that we were only staying one night, we opted to stay. After a very noisy night, we awoke to find significantly more ants on the small bed, on the nightstand between the beds, and coming up through the floor at the end of the small bed. Yuck! We were very happy to be leaving so early. When told about the ants, the front desk said they would not

We got to Hue one night earlier than expected and the hotel we booked into the next night didn't have a spare room, so we went there. Basic and functional facilities. We couldn't help but think the room was a bit moldy. The breakfast was the most uninspiring thus far in Vietnam.

I really enjoyed my stay here. The staff were friendly & helpful, my room was very comfortable & it proved great value for money. This is what a budget hotel should be.

Great value mid priced hotel. We thought the location was great and easy to find. Good sized clean rooms. Comfortable beds and a good quality breakfast. The staff, as in many Vietnamese hotels try extremely hard to please their guests. It works for me. Another recommended hotel.

Friendly staff, very helpful. Choice of breakfast.Staff very helpful in organising our pick up for Hanoi. They did not hesitate to change our room when we saw some ants in our first room. They even sent someone with hot water thermos when they discovered that we would come to the lobby for hot water. Overall our stay was very pleasant. there was always some nice words from the staff. The french speaking accountant was very friendly too. I would recommend the hotel very highly, especially for the value you get out of what you pay.

We had a spacious twin room. The window faced the hallway only, which made it a fairly noisy room. It also was a bit stuffy and smelly. Other than that the breakfast was good, staff was friendly and helpful, and the wifi was fast.

A very enjoyable stay - staff were very attentive and helpful - would recommend to budget travellers

Service: really friendly. When I checked in I was initially given a room right next to the elevator but then "upgraded" to one with a balcony. The staff answered all my questions about what to do, and for a change weren't trying to sell me something but genuinely just wanted to give information. Room: very clean, but the room could use a paint job - black marks that looked like mold but weren't if you saw up close. Separate shower stall so the entire bathroom didn't get wet when you showered! Hot water for coffee in the room. Minibar was nice and roomy enough to stick in your own water or drinks. TV had great reception for english language channels. One of the two beds was soft, but the other one was the typical hard bed. The hotel is a bit of a walk - about 30 minutes - to the citadel, but there are lots of restaurants and shops in the surrounding area. About 10 minutes by taxi from the train station. The breakfast is pretty typical - your choice of options but the fresh fruit and cake choice results in a few grapes and apricots, or a choco-pie pre-wrapped so I wasn't too impressed.

We spent a pleasant stay. The staff of the hotel is fantastic. This has affected us much

the staff worked hard to keep the customer happy, bringing tea when i used the computer , answering questions well without tryin to sell stuff and not trying to overcharge when we left. it all left a very good impression

Nice hotel and super service from the staff.

On the border of a bit of an edgy area, but turned out to be within 2 blocks of a lot of great restaurants. Reception staff was English speaking and extremely friendly and helpful. Housekeeping fell a little short on supplies replacement, and one wall had black mould showing through the paint.

Good room Good staff Good location Good service Good wifi

Really nice room on 1st appearance, however disappointed to discover that the beds were way too hard, and on the 2nd day there was no hot water to have a shower. Hotel staff very pleasant and helpful, although found them to be quite pushy when they were trying to sell tours etc. Overall all though very good value for money.

This hotel is quite clean and welcoming, and the staff are quite friendly and helpful. The rooms have been newly renovated and are quite well set up and nice. The views from the upper floors are quite nice, and it is not too far from the river and main city. The value for money is also quite good. Would recommend this hotel.