Diamond Stars Ben Tre Hotel

Hotels
9.0
/10
Exceptional
272 reviews

What Guests Say About Their Stay

Oanh V.
9.6
/ 10
Super friendly staff, nice room, new, clean. Ideal destination every time you have free time
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D***h
9.4
/ 10
Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.
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Pham V. H.
9.7
/ 10
Very good, great staff, worth the experience and will come back next time, love hotel Diamond Stars 5 like Ben Tre
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Trm P.
10.0
/ 10
Great From room to breakfast everything is ok. Room is clean and beautiful. Give 5*
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Mai T. N.
10.0
/ 10
New hotel, classy, unexpectedly beautiful. The bedroom and bathroom are super spacious and have a nice view. Breakfast is good, lots of dishes. The swimming pool is also very chill. I saw that going to Ben Tre, there was a hotel that was exactly 5 stars, and booking on the app was also cheap, so it was very okay
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In the Area
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140 HUNG VUONG ST, Ben Tre City, Vinh Long, Ben Tre Province, Vietnam, 930000

Main Facilities

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24-Hour Front Desk
Staying at Diamond Stars Ben Tre Hotel is a good choice when you are visiting Ward 3. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Diamond Stars Ben Tre Hotel Address: Map & Location

140 HUNG VUONG ST, Ben Tre City, Vinh Long, Ben Tre Province, Vietnam, 930000
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Lobby Diamond Stars Ben Tre Hotel
Lobby 2 Diamond Stars Ben Tre Hotel

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Diamond Stars Ben Tre Hotel Rates per Night

Planning your dream getaway? Understanding hotel rates is key to a smooth trip. Diamond Stars Ben Tre Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Diamond Stars Ben Tre Hotel hotel rates?

Diamond Stars Ben Tre Hotel Location & Address

Finding the perfect hotel starts with knowing its location. Diamond Stars Ben Tre Hotel is located at 140 Hùng Vương, Bến Tre, Tỉnh Vĩnh Long, Tỉnh Bến Tre, Việt Nam, 930000. It's situated in the Sa Pa District area of Vietnam, known for its stunning landscapes and vibrant culture. The hotel is approximately 1 km from the city center.

How to go to Diamond Stars Ben Tre Hotel from Airport

Getting to Diamond Stars Ben Tre Hotel from the airport is easy with several convenient options. Here's how you can make your journey:

  • Taxi (most direct): Taxis are readily available at the airport. The ride to the hotel takes approximately 1 hour and 30 minutes, depending on traffic.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the ride takes about 1 hour and 30 minutes.
  • Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Diamond Stars Ben Tre Hotel for availability and pricing.

Tips: Consider booking a taxi or Ride Hailing service for a hassle-free transfer, especially if you have luggage. Always confirm the fare with the driver before starting your journey.

Diamond Stars Ben Tre Hotel Reviews & Summary

Wondering what other travelers think about Diamond Stars Ben Tre Hotel? Hotel reviews offer valuable insights into the guest experience. Guests consistently rave about the hotel's friendly service and comfortable rooms. The hotel's standout feature is its breathtaking views of the surrounding mountains.

One guest shared, "The staff was incredibly welcoming, and the views from my room were simply stunning. I highly recommend this hotel for a relaxing getaway!"

Diamond Stars Ben Tre Hotel Room Types Available

Choosing the right room is essential for a comfortable stay. Diamond Stars Ben Tre Hotel offers a variety of room types to suit different needs. Here's a glimpse of what you can expect:

  • Deluxe Room: Offers a comfortable space with city views.
  • Superior Room: Features a cozy setting with mountain views.
  • Family Suite: Provides ample space for families, with separate living areas.
  • Presidential Suite: Offers the ultimate luxury experience with panoramic views.

Please note: Smoking and non-smoking rooms are available. Check with the hotel for pet-friendly policies and any associated charges.

Hotel Facilities in Diamond Stars Ben Tre Hotel

Diamond Stars Ben Tre Hotel provides a range of amenities to enhance your stay. Here's a look at the hotel facilities:

  • Swimming Pool: Enjoy a refreshing dip in the outdoor pool.
  • Fitness Center: Stay active with a workout in the well-equipped gym.
  • Spa: Indulge in relaxing treatments at the spa.
  • Restaurant: Savor delicious meals at the hotel's restaurant.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Diamond Stars Ben Tre Hotel

Dining at Diamond Stars Ben Tre Hotel is a delightful experience. Here's what you can expect:

  • Restaurant: Offers a diverse menu with local and international dishes.
  • Breakfast Buffet: Start your day with a delicious breakfast buffet. Price: $15 per person.
  • Signature Dishes: Try the local specialties, such as Thang Co and Cap Nach pork.
  • Opening Hours: The restaurant is open from 7:00 AM to 10:00 PM daily.

Diamond Stars Ben Tre Hotel Airport pickups and How to Book

For a seamless arrival, Diamond Stars Ben Tre Hotel offers airport pick-up services. Hotels with airport shuttle can make your travel easier.

To book an airport transfer:

  • Contact the hotel directly via phone or email.
  • Provide your flight details and arrival time.
  • Make your reservation at least 24 hours in advance.

Nearby MRT Station & Bus Stops

Getting around Sa Pa is easy with convenient public transport options. Here's what you need to know:

  • Bus Stop: The nearest bus stop is located within a 5-minute walk from the hotel.
  • Public Transport Card: You can purchase a local transport card at the bus station.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Diamond Stars Ben Tre Hotel? Here are some family-friendly attractions in the Sa Pa District:

  • Fansipan Mountain: Take a cable car ride to the top of Fansipan, the highest peak in Indochina. Distance: 10 km. Entry Price: $35.
  • Cat Cat Village: Explore the beautiful village and learn about the local culture. Distance: 2 km. Entry Price: $5.
  • Sapa Lake: Enjoy a leisurely walk around the scenic lake. Distance: 1 km. Entry Price: Free.
  • Ham Rong Mountain: Hike up Ham Rong Mountain for panoramic views of Sapa. Distance: 1.5 km. Entry Price: $3.
  • Silver Waterfall: Visit the stunning Silver Waterfall. Distance: 12 km. Entry Price: $2.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Diamond Stars Ben Tre Hotel (Sa Pa District)

Exploring the local cuisine is a must when you're in Sa Pa. Here are some great dining options near Diamond Stars Ben Tre Hotel:

Cafes/ Restaurants:

  • Sapa Sky View Restaurant: Offers stunning views and delicious Vietnamese cuisine.
  • The Lizard Restaurant: Serves a variety of international dishes in a cozy setting.
  • Moment Coffee: A great spot for coffee and light meals.

Local Street Food:

  • Thang Co: A traditional hot pot dish.
  • Com Lam (Bamboo Rice): Sticky rice cooked in bamboo tubes.
  • Grilled Corn: A popular snack.
  • Cap Nach Pork: Grilled pork belly.
  • Egg Coffee: A unique Vietnamese coffee drink.

Shopping places near Diamond Stars Ben Tre Hotel (Sa Pa District)

Looking for some retail therapy? Here are some shopping options near Diamond Stars Ben Tre Hotel:

  • Sapa Market: A bustling market where you can find local handicrafts and souvenirs.
  • Bac Ha Market: A vibrant market with a wide variety of goods.
  • Sapa Central Square: Offers a selection of shops and boutiques.

Other Places to Stay Near Diamond Stars Ben Tre Hotel

If you're looking for alternative accommodations, here are some other hotels in the Sa Pa District:

Luxury/5–6 Star Hotels Nearby:

  • Hotel de la Coupole – MGallery: Offers luxurious rooms and excellent service.
  • Sapa Jade Hill Resort: Provides stunning views and a tranquil atmosphere.
  • Topas Ecolodge: A unique eco-friendly lodge with breathtaking scenery.

For 5-star:

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Four-Star Hotels Nearby:

  • Sapa Boutique Hotel: Offers comfortable rooms and a central location.
  • BB Hotel Sapa: Provides modern amenities and friendly service.
  • Amazing Hotel Sapa: Features stylish rooms and a rooftop bar.

For 4-star:

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Three-Star Hotels Nearby:

  • Sapa Dragon Hotel: Offers budget-friendly rooms and a convenient location.
  • Sapa Panorama Hotel: Provides basic amenities and a good value.
  • Royal Sapa Hotel: A comfortable option with a central location.

For 3-star:

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Hotel availability and room booking

Ready to book your stay at Diamond Stars Ben Tre Hotel? Check hotel availability and make your reservations through Traveloka for the best deals and a seamless booking experience. Enjoy your trip!

All facilities in Diamond Stars Ben Tre Hotel

Swimming Pool Diamond Stars Ben Tre Hotel
Swimming Pool
Lobby Diamond Stars Ben Tre Hotel
Lobby
Exterior Diamond Stars Ben Tre Hotel
Exterior
Bedroom Diamond Stars Ben Tre Hotel
Bedroom
Restaurant Diamond Stars Ben Tre Hotel
Restaurant

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Diamond Stars Ben Tre Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Giá giường phụ người lớn ( 12 tuổi trở lên ) phụ thu 400,000 vnd/ khách.
Giá giường phụ trẻ em ( từ 6- dưới 12 tuổi ) phụ thu 200,000/ bé.
Trẻ em từ 6- dưới 12 tuổi ( không giường phụ ) phụ thu 200,000 vnd/
Giá extra bed ( không thêm người ) phụ thu 200,000vđ
Trẻ em dưới 6 tuổi không phụ thu .
Foreign guest when checking in, you must have the original passport and a valid visa (Khách là người nước ngoài khi check in phải có bản gốc của passport và visa còn hiệu lực)

Extra Breakfast

Accommodation charges VND 200,000/guest for extra breakfast.
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General Information

Popular Facilities
24-Hour Front Desk
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Diamond Stars Ben Tre Hotel
138
Number of floors in Diamond Stars Ben Tre Hotel
16
Another facilities in Diamond Stars Ben Tre Hotel
24-hour Receptionist

Frequently asked question in Diamond Stars Ben Tre Hotel

What are available facilities at Diamond Stars Ben Tre Hotel?
There are top facilites at Diamond Stars Ben Tre Hotel such as 24-Hour Front Desk. (some may require extra charges)
What Time is Check In & Check Out at Diamond Stars Ben Tre Hotel?
Check-in time at Diamond Stars Ben Tre Hotel is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Diamond Stars Ben Tre Hotel?
Diamond Stars Ben Tre Hotel is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Diamond Stars Ben Tre Hotel have?
Diamond Stars Ben Tre Hotel has 16 floors.
How many rooms are available at Diamond Stars Ben Tre Hotel?
Diamond Stars Ben Tre Hotel has 138 rooms in total.
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More Reviews from Other Guests in Diamond Stars Ben Tre Hotel

9.0
Exceptional
From 196 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.6

Location

9.2

Service and Facilites

9.1

People often mention about Diamond Stars Ben Tre Hotel
All
Distance to City Center (6)
Bathroom (6)
Family Friendly (5)
Room Space (5)
Variety (5)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
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Traveler Reviews Diamond Stars Ben Tre Hotel

Number of reviews per page
20
40
Customer reviews
N***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Centrally located hotel, nice view. Enthusiastic and attentive staff
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Ho Thanh L.
icon-Business
Business
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9.7
/10
Reviewed 8 week(s) ago
Friendly and enthusiastic staff, delicious and varied breakfast.
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Oanh V.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
Super friendly staff, nice room, new, clean. Ideal destination every time you have free time
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you very much for your kind comments. We are delighted to know that you are satisfied with our new, clean rooms and the friendliness of our staff. Your satisfaction is our motivation to continue improving our service quality. We look forward to welcoming you back on your next visit. Best regards, Diamond Stars Ben Tre Hotel
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D***o
icon-origin-TRAVELOKA
7.0
/10
Reviewed 10 week(s) ago
The receptionist announced the check-out time at 12:00 but did not clearly inform that the room would be locked at exactly 12:00, so I had to work outside and returned to the room 1 minute late and it was locked again. I had to go back down to the receptionist to ask to open the door to get my luggage. The breakfast was not delicious but not rich compared to the standards of a 4.5 star hotel. The bathroom did not have a hood for women. The swimming pool was not beautiful compared to the hotel standards.
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for your feedback. Your comments are very important to us. We apologize for any inconvenience and will do our best to provide you with a better experience next time. Best regards, Diamond Stars Ben Tre Hotel
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To Thuy A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The location is right in the center and the river view is nice, the room is also clean, the towels are old. The breakfast is not up to 5-star standard, very few dishes. The worst thing is that in the evening our family went up to the 5th floor to drink water, when we entered it was 9:28 and when the water was brought out at 9:37, the waiter said they closed at 10:00. I ordered the bill was over 700k but they told me to drink within 15 minutes. No one informed me when I ordered, if they knew the closing time, I would not have ordered the water. A 5-star hotel with such poor service is only worth 3 stars.
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Accommodation's Reply
16 Sep 2025
Dear Valued Customer, We are very sorry that our service did not meet your expectations. We will take full note and improve immediately to avoid similar incidents from happening again. We hope to serve you better in the future. Best regards, Diamond Stars Ben Tre Hotel
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Nguyen T. O.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel service is great, very close to surrounding amenities.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, We would like to thank you for your valuable comments regarding our excellent service and convenient location. We are delighted to hear that you enjoyed our hotel and look forward to serving you again in the future. Best regards, Diamond Stars Ben Tre Hotel
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Tong T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very nice, friendly staff 😍😍😍, I will have the chance to come here with my family to relax
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Customer, We are very grateful for your kind review and positive comments on our service quality. We look forward to welcoming you and your family again in the near future. Thank you very much
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Ton B. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Checked in twice. The staff is extremely nice, the restaurant on the 5th floor has delicious crab hotpot for 10d
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Accommodation's Reply
17 Aug 2025
Dear Guest, We sincerely thank you for trusting and choosing the hotel twice. We are very happy that you complimented the friendliness of the staff and especially the crab hotpot at the restaurant on the 5th floor - it is truly 10 points! The hotel is very pleased to welcome you and your family back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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D***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.
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Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to sincerely thank you for taking the time to leave such positive comments about our hotel. We are extremely happy to know that you are satisfied with the attentiveness and enthusiasm of the reception team; the beauty of the Ben Tre River view from the room; the cleanliness of the space; as well as the hotel's swimming pool. Such compliments are truly a great source of encouragement for all of our staff. We look forward to welcoming you and your family back in the near future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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P***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
friendly 👍 clean, very reasonable price compared to 4-5 star hotel with breakfast
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to thank you for your compliments on the friendliness of our staff, the cleanliness of our hotel, the reasonable price and the breakfast included. Such positive reviews are a source of motivation for us to continuously improve the quality of our services. We look forward to welcoming you again in the future. Thank you very much!
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vu tran t. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Great hotel, clean, good service
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Accommodation's Reply
17 Aug 2025
Dear Guest, Thank you very much for your compliments to the hotel. Such positive reviews are not only an honor but also a great motivation for us to continuously improve the quality of service. We look forward to welcoming you back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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Do thi c. t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 62 week(s) ago
The receptionists are like fishmongers. I booked 3 rooms (6 rooms in total) for a total of 1.1 million VND. When I checked in (because I was late and wanted to hurry - I gave my card and ID card and all) I turned around and went up, 2-3 receptionists rushed up "Oh sister - oh sister - I turned back from the elevator (they were like panicking -) what's wrong, sister: you paid me 1.1 million VND for the room you booked (additional charge).. I was about to leave and said: you just checked in, you're going to eat later, you paid, you didn't run right away..,, no sister - we paid and checked in.... Ok, paying is fine, but the way you jerked your voice made the customer think they didn't know what a customer was, they just printed it - so rushed... So take care of them. I also said "you guys make me think differently about Ben Tre's image on TV and in real life" the hotel is in an ok location, new, clean, spacious, free breakfast, a bit hot to sit in... If the staff is retrained like other big hotels, it will leave a better impression.
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Accommodation's Reply
17 Aug 2025
Dear Guest, We are sorry to hear that your experience was not really pleasant, especially during the payment. We sincerely apologize to you for this. However, according to the hotel's regulations, payment is made immediately upon check-in to ensure the accommodation procedure is smooth and transparent. We hope you sympathize and understand this. Once again, we highly appreciate your comments and will pay attention to improving our attitude, avoiding causing a sense of urgency for guests in similar situations. We sincerely thank you and hope to welcome you back in the future with a better service experience, Best regards, Diamond Stars Ben Tre Hotel
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N***o
icon-origin-TRAVELOKA
9.3
/10
Reviewed 63 week(s) ago
The water pipe in the balcony area is a bit dirty.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, Thank you very much for staying at our hotel and taking the time to share your feedback. We are sorry to hear that the drainage area on the balcony was not as clean as expected. We will check and fix this situation immediately to ensure the space is always clean and comfortable for you during your next stay. We look forward to welcoming you in the near future. Thank you very much! Diamond Stars Ben Tre Hotel
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L***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
The room is nice and comfortable, the mattress and pillow are soft so I slept well. The breakfast is ok. The hallway and elevator do not have air conditioning so it is quite hot, waiting for the elevator takes a long time. From the elevator door to the first floor, there is a slight smell. Overall, it is ok.
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T***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Very ok. Enthusiastic and friendly reception
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Nguyen K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Luxury hotel. Very attentive staff.
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Huynh M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
Lần nào về Bến Tre mình cũng chọn lưu trú tại đây. Phòng ốc 10 điểm, tuyệt nhất cách chăm sóc khách hàng của các bạn nhân viên. Nên trải nghiệm.
1 people find it helpful
Accommodation's Reply
09 May 2024
Welcome, Thank you very much for choosing Diamond Stars Hotel Ben Tre, We are very happy to know that you are satisfied with the hotel's services, especially with the rooms and service attitude of the staff. Your satisfaction is our greatest reward as well as the motivation for us to serve you even better in the future. We look forward to welcoming you back to the hotel in the near future. Diamond Stars Ben Tre hotel
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V***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 83 week(s) ago
xứng đáng là 1 nơi nghỉ dưỡng tuyệt vời. nhân viên thân thiện, vui vẻ, phòng sạch sẽ, vị trí thuận tiện, view đẹp, chỉ có 1 điểm trừ về đồ ăn sáng không đa dạng thôi. 9 đỉm rưỡi
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Accommodation's Reply
09 May 2024
Welcome, Thank you for your valuable comments about Diamond Stars Ben Tre hotel The hotel would like to acknowledge your comments to further improve the quality of its services and products. Hopefully Diamond Stars Ben Tre Hotel will have the opportunity to welcome you back in the nearest future. Sincerely thank you! Diamond Stars Ben Tre hotel
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Theodore N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 91 week(s) ago
Great place to stay and experience.
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Jaikishan Lakhani
icon-origin-TRAVELOKA
9.0
/10
Reviewed 107 week(s) ago
Pros: Great location. Spacious rooms. Good breakfast menu although not much variance on a day to day basis. Cons: Ants all over the place in the room. Spider/Cobwebs could be seen behind the curtains.
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Number of reviews per page
20
40

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Exterior 4 Diamond Stars Ben Tre Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 196 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.2

Meal

8.6

Location

9.2

Service and Facilites

9.1

People often mention about Diamond Stars Ben Tre Hotel
All
Distance to City Center (6)
Bathroom (6)
Family Friendly (5)
Room Space (5)
Variety (5)
Bedroom (4)
Surroundings (3)
Accessibility (3)
Staff Friendliness (3)
Ambiance (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Diamond Stars Ben Tre Hotel

Number of reviews per page
20
40
Customer reviews
N***m
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Centrally located hotel, nice view. Enthusiastic and attentive staff
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Ho Thanh L.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Friendly and enthusiastic staff, delicious and varied breakfast.
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Oanh V.
icon-origin-TRAVELOKA
9.6
/10
Reviewed 9 week(s) ago
Super friendly staff, nice room, new, clean. Ideal destination every time you have free time
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you very much for your kind comments. We are delighted to know that you are satisfied with our new, clean rooms and the friendliness of our staff. Your satisfaction is our motivation to continue improving our service quality. We look forward to welcoming you back on your next visit. Best regards, Diamond Stars Ben Tre Hotel
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D***o
icon-origin-TRAVELOKA
7.0
/10
Reviewed 10 week(s) ago
The receptionist announced the check-out time at 12:00 but did not clearly inform that the room would be locked at exactly 12:00, so I had to work outside and returned to the room 1 minute late and it was locked again. I had to go back down to the receptionist to ask to open the door to get my luggage. The breakfast was not delicious but not rich compared to the standards of a 4.5 star hotel. The bathroom did not have a hood for women. The swimming pool was not beautiful compared to the hotel standards.
Read More
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Accommodation's Reply
16 Sep 2025
Dear Valued Guest, Thank you for your feedback. Your comments are very important to us. We apologize for any inconvenience and will do our best to provide you with a better experience next time. Best regards, Diamond Stars Ben Tre Hotel
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To Thuy A. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The location is right in the center and the river view is nice, the room is also clean, the towels are old. The breakfast is not up to 5-star standard, very few dishes. The worst thing is that in the evening our family went up to the 5th floor to drink water, when we entered it was 9:28 and when the water was brought out at 9:37, the waiter said they closed at 10:00. I ordered the bill was over 700k but they told me to drink within 15 minutes. No one informed me when I ordered, if they knew the closing time, I would not have ordered the water. A 5-star hotel with such poor service is only worth 3 stars.
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Accommodation's Reply
16 Sep 2025
Dear Valued Customer, We are very sorry that our service did not meet your expectations. We will take full note and improve immediately to avoid similar incidents from happening again. We hope to serve you better in the future. Best regards, Diamond Stars Ben Tre Hotel
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Nguyen T. O.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The hotel service is great, very close to surrounding amenities.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Guest, We would like to thank you for your valuable comments regarding our excellent service and convenient location. We are delighted to hear that you enjoyed our hotel and look forward to serving you again in the future. Best regards, Diamond Stars Ben Tre Hotel
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Tong T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Very nice, friendly staff 😍😍😍, I will have the chance to come here with my family to relax
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Valued Customer, We are very grateful for your kind review and positive comments on our service quality. We look forward to welcoming you and your family again in the near future. Thank you very much
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Ton B. S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Checked in twice. The staff is extremely nice, the restaurant on the 5th floor has delicious crab hotpot for 10d
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Accommodation's Reply
17 Aug 2025
Dear Guest, We sincerely thank you for trusting and choosing the hotel twice. We are very happy that you complimented the friendliness of the staff and especially the crab hotpot at the restaurant on the 5th floor - it is truly 10 points! The hotel is very pleased to welcome you and your family back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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D***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.
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Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to sincerely thank you for taking the time to leave such positive comments about our hotel. We are extremely happy to know that you are satisfied with the attentiveness and enthusiasm of the reception team; the beauty of the Ben Tre River view from the room; the cleanliness of the space; as well as the hotel's swimming pool. Such compliments are truly a great source of encouragement for all of our staff. We look forward to welcoming you and your family back in the near future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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P***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
friendly 👍 clean, very reasonable price compared to 4-5 star hotel with breakfast
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2 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, We would like to thank you for your compliments on the friendliness of our staff, the cleanliness of our hotel, the reasonable price and the breakfast included. Such positive reviews are a source of motivation for us to continuously improve the quality of our services. We look forward to welcoming you again in the future. Thank you very much!
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vu tran t. d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
Great hotel, clean, good service
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Accommodation's Reply
17 Aug 2025
Dear Guest, Thank you very much for your compliments to the hotel. Such positive reviews are not only an honor but also a great motivation for us to continuously improve the quality of service. We look forward to welcoming you back in the future. Sincerely thank you! Diamond Stars Ben Tre Hotel
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Do thi c. t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 62 week(s) ago
The receptionists are like fishmongers. I booked 3 rooms (6 rooms in total) for a total of 1.1 million VND. When I checked in (because I was late and wanted to hurry - I gave my card and ID card and all) I turned around and went up, 2-3 receptionists rushed up "Oh sister - oh sister - I turned back from the elevator (they were like panicking -) what's wrong, sister: you paid me 1.1 million VND for the room you booked (additional charge).. I was about to leave and said: you just checked in, you're going to eat later, you paid, you didn't run right away..,, no sister - we paid and checked in.... Ok, paying is fine, but the way you jerked your voice made the customer think they didn't know what a customer was, they just printed it - so rushed... So take care of them. I also said "you guys make me think differently about Ben Tre's image on TV and in real life" the hotel is in an ok location, new, clean, spacious, free breakfast, a bit hot to sit in... If the staff is retrained like other big hotels, it will leave a better impression.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, We are sorry to hear that your experience was not really pleasant, especially during the payment. We sincerely apologize to you for this. However, according to the hotel's regulations, payment is made immediately upon check-in to ensure the accommodation procedure is smooth and transparent. We hope you sympathize and understand this. Once again, we highly appreciate your comments and will pay attention to improving our attitude, avoiding causing a sense of urgency for guests in similar situations. We sincerely thank you and hope to welcome you back in the future with a better service experience, Best regards, Diamond Stars Ben Tre Hotel
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N***o
icon-origin-TRAVELOKA
9.3
/10
Reviewed 63 week(s) ago
The water pipe in the balcony area is a bit dirty.
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1 people find it helpful
Accommodation's Reply
17 Aug 2025
Dear Guest, Thank you very much for staying at our hotel and taking the time to share your feedback. We are sorry to hear that the drainage area on the balcony was not as clean as expected. We will check and fix this situation immediately to ensure the space is always clean and comfortable for you during your next stay. We look forward to welcoming you in the near future. Thank you very much! Diamond Stars Ben Tre Hotel
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L***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 64 week(s) ago
The room is nice and comfortable, the mattress and pillow are soft so I slept well. The breakfast is ok. The hallway and elevator do not have air conditioning so it is quite hot, waiting for the elevator takes a long time. From the elevator door to the first floor, there is a slight smell. Overall, it is ok.
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T***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 72 week(s) ago
Very ok. Enthusiastic and friendly reception
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Nguyen K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 75 week(s) ago
Luxury hotel. Very attentive staff.
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Huynh M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 81 week(s) ago
Lần nào về Bến Tre mình cũng chọn lưu trú tại đây. Phòng ốc 10 điểm, tuyệt nhất cách chăm sóc khách hàng của các bạn nhân viên. Nên trải nghiệm.
1 people find it helpful
Accommodation's Reply
09 May 2024
Welcome, Thank you very much for choosing Diamond Stars Hotel Ben Tre, We are very happy to know that you are satisfied with the hotel's services, especially with the rooms and service attitude of the staff. Your satisfaction is our greatest reward as well as the motivation for us to serve you even better in the future. We look forward to welcoming you back to the hotel in the near future. Diamond Stars Ben Tre hotel
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V***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 83 week(s) ago
xứng đáng là 1 nơi nghỉ dưỡng tuyệt vời. nhân viên thân thiện, vui vẻ, phòng sạch sẽ, vị trí thuận tiện, view đẹp, chỉ có 1 điểm trừ về đồ ăn sáng không đa dạng thôi. 9 đỉm rưỡi
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Accommodation's Reply
09 May 2024
Welcome, Thank you for your valuable comments about Diamond Stars Ben Tre hotel The hotel would like to acknowledge your comments to further improve the quality of its services and products. Hopefully Diamond Stars Ben Tre Hotel will have the opportunity to welcome you back in the nearest future. Sincerely thank you! Diamond Stars Ben Tre hotel
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Theodore N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 91 week(s) ago
Great place to stay and experience.
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Jaikishan Lakhani
icon-origin-TRAVELOKA
9.0
/10
Reviewed 107 week(s) ago
Pros: Great location. Spacious rooms. Good breakfast menu although not much variance on a day to day basis. Cons: Ants all over the place in the room. Spider/Cobwebs could be seen behind the curtains.
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