Diamond Stars Ben Tre Hotel

Friendly and enthusiastic staff, delicious and varied breakfast.

Super friendly staff, nice room, new, clean. Ideal destination every time you have free time

The receptionist announced the check-out time at 12:00 but did not clearly inform that the room would be locked at exactly 12:00, so I had to work outside and returned to the room 1 minute late and it was locked again. I had to go back down to the receptionist to ask to open the door to get my luggage. The breakfast was not delicious but not rich compared to the standards of a 4.5 star hotel. The bathroom did not have a hood for women. The swimming pool was not beautiful compared to the hotel standards.

The location is right in the center and the river view is nice, the room is also clean, the towels are old. The breakfast is not up to 5-star standard, very few dishes. The worst thing is that in the evening our family went up to the 5th floor to drink water, when we entered it was 9:28 and when the water was brought out at 9:37, the waiter said they closed at 10:00. I ordered the bill was over 700k but they told me to drink within 15 minutes. No one informed me when I ordered, if they knew the closing time, I would not have ordered the water. A 5-star hotel with such poor service is only worth 3 stars.

The hotel service is great, very close to surrounding amenities.

Very nice, friendly staff 😍😍😍, I will have the chance to come here with my family to relax

Checked in twice. The staff is extremely nice, the restaurant on the 5th floor has delicious crab hotpot for 10d

Excellent. The receptionist was very attentive and enthusiastic. The room had a great view of the Ben Tre River and was clean. The hotel has a beautiful swimming pool.

friendly 👍 clean, very reasonable price compared to 4-5 star hotel with breakfast

Great hotel, clean, good service

The receptionists are like fishmongers. I booked 3 rooms (6 rooms in total) for a total of 1.1 million VND. When I checked in (because I was late and wanted to hurry - I gave my card and ID card and all) I turned around and went up, 2-3 receptionists rushed up "Oh sister - oh sister - I turned back from the elevator (they were like panicking -) what's wrong, sister: you paid me 1.1 million VND for the room you booked (additional charge).. I was about to leave and said: you just checked in, you're going to eat later, you paid, you didn't run right away..,, no sister - we paid and checked in.... Ok, paying is fine, but the way you jerked your voice made the customer think they didn't know what a customer was, they just printed it - so rushed... So take care of them. I also said "you guys make me think differently about Ben Tre's image on TV and in real life" the hotel is in an ok location, new, clean, spacious, free breakfast, a bit hot to sit in... If the staff is retrained like other big hotels, it will leave a better impression.

The water pipe in the balcony area is a bit dirty.

The room is nice and comfortable, the mattress and pillow are soft so I slept well. The breakfast is ok. The hallway and elevator do not have air conditioning so it is quite hot, waiting for the elevator takes a long time. From the elevator door to the first floor, there is a slight smell. Overall, it is ok.

Very ok. Enthusiastic and friendly reception

Luxury hotel. Very attentive staff.

Lần nào về Bến Tre mình cũng chọn lưu trú tại đây. Phòng ốc 10 điểm, tuyệt nhất cách chăm sóc khách hàng của các bạn nhân viên. Nên trải nghiệm.

xứng đáng là 1 nơi nghỉ dưỡng tuyệt vời. nhân viên thân thiện, vui vẻ, phòng sạch sẽ, vị trí thuận tiện, view đẹp, chỉ có 1 điểm trừ về đồ ăn sáng không đa dạng thôi. 9 đỉm rưỡi

Great place to stay and experience.

Pros: Great location. Spacious rooms. Good breakfast menu although not much variance on a day to day basis. Cons: Ants all over the place in the room. Spider/Cobwebs could be seen behind the curtains.

Pros:- Great Location.- Rooms are spacious.- The breakfast menu items are plenty but most of it is the same for the days I stayed.- The hotel staff is courteous. Cons:- There were ants all over the place in the room.- The glass windows were not as clean and there were cobwebs.