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Flamingo Resort Cat Ba
Resorts
8.4
/10
Very Good
106 reviews
What Guests Say About Their Stay
Bedroom (4)
Variety (4)
Diệu T.
10.0
/ 10
I had a great vacation here. Everything was great. The receptionist, bellman at the lobby and housekeeping were all very cooperative and supportive during my stay at the resort. The spa here is extremely wonderful. Minus point: when I bought ice cream at Lan Ha Sky Bar, the staff seemed a bit indifferent.
LE
9.7
/ 10
It's beautiful, the staff is very enthusiastic
Bùi T.
9.7
/ 10
It's not beautiful here
Chu N. A.
9.7
/ 10
Beautiful hotel, delicious food. Great, will come back when the epidemic is over.
In the Area
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Cat Co Beach, Cat Ba Township, Cat Hai District, Hai Phong City, Vietnam, 18000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Flamingo Resort Cat Ba
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Per room per night (excl. taxes & fees)
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What's around Flamingo Resort Cat Ba
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Cat Co Beach, Cat Ba Township, Cat Hai District, Hai Phong City, Vietnam, 18000
Discover More About Flamingo Resort Cat Ba
Location
Staying at Flamingo Resort Cat Ba is a good choice when you are visiting Cat Ba Township.
About Flamingo Resort Cat Ba
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Flamingo Resort Cat Ba exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Flamingo Resort Cat Ba is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Flamingo Resort Cat Ba.
All facilities in Flamingo Resort Cat Ba
Bar, Cafe and Lounge
Swimming Pool
Lobby
Exterior
Others
Things to Do
- Fitness center
- Indoor heated pool
- Indoor pool
- Karaoke
- Massage
- Outdoor facilities
- Outdoor pool
- Sauna
- Spa
- Steam room
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Set menu dinner
Public Facilities
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Wedding service
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Shower
- TV
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- Conference room
- Meeting facilities
Sports and Recreations
- Fitness center
- Game room
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Flamingo Resort Cat Ba
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
General Check-in Instructions
A deposit must be made at the time of check-in to provide guarantee for any additional Service Requests made at the Hotel and/or any other damages done by the Guests (if any) to the Hotel during the period of stay. The deposit will be refunded by Flamingo at the time of check-out if the service is not used and/or there is no damage caused to the Hotel. The deposit is VND 1,000,000 per unit of room per night, can be made in cash, bank card or credit card. Flamingo reserves the right to refuse to provide the service if the customer does not pay the deposit as stated above.
Check-in policy: All guests, regardless of nationality, must bring a valid passport or identification for check-in. Check-in procedures and hours are subject to change from time to time, so please contact the property for more information.
Check-in policy: All guests, regardless of nationality, must bring a valid passport or identification for check-in. Check-in procedures and hours are subject to change from time to time, so please contact the property for more information.
Deposit
Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Flamingo Resort Cat Ba | 200 |
Number of floors in Flamingo Resort Cat Ba | 10 |
Another facilities in Flamingo Resort Cat Ba | Fitness center, Indoor heated pool, Indoor pool, Karaoke, Massage |
Frequently asked question in Flamingo Resort Cat Ba
What are available facilities at Flamingo Resort Cat Ba?
There are top facilites at Flamingo Resort Cat Ba such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Flamingo Resort Cat Ba?
The standard check-in time at Flamingo Resort Cat Ba is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Flamingo Resort Cat Ba provide breakfast?
Yes, Flamingo Resort Cat Ba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Flamingo Resort Cat Ba
Traveloka (106)
8.4
Very Good
From 106 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.4
Meal
7.8
Location
8.7
Service and Facilites
8.2
People often mention about Flamingo Resort Cat Ba
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Đường đi (2)
Nhân viên thân thiện (2)
Bữa ăn tại nhà hàng (2)
Khu vực xung quanh (1)
Không khí (1)
Không gian phòng (1)
Cách âm (1)
Phòng ngủ (1)
Phòng tắm (1)
Khu vực chung (1)
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Traveler Reviews Flamingo Resort Cat Ba
Number of reviews per page
20
40
Customer reviews
L***e
Leisure
9.7
/10
Reviewed 6 week(s) ago
The staff is very friendly and enthusiastic. The scenery is very beautiful. The air is fresh and comfortable.
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3 people find it helpful
NN
Nguyen N. T.
Leisure
6.1
/10
Reviewed 19 week(s) ago
Service quality is not up to 5-star standard - the room corridor has no carpet, the hotel's soundproofing is poor so it's very noisy if people walk outside. The bathtub is not clean, the hotel is under construction so it's very dusty - the cleaning after the construction is very poor. The buffet food at the hotel has few dishes - no daily changes, boring and refilling is very slow
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6 people find it helpful
MA
Mai A. T.
Leisure
5.9
/10
Reviewed 58 week(s) ago
The restaurant declined for extra benefit lunch I bought via Traveloka voucher. Hotel and restaurant was extremely crowded. Poor food variety among meals.
3 people find it helpful
HL
Hui L.
9.7
/10
Reviewed 88 week(s) ago
这家住宿是大型的度假村，其实在网上评价参差不齐，住之前还是有些忐忑。但是体验确非常好，无论是员工、房间、设施还是泳池，都完全达到了五星的标准。酒店17楼的天台风景一流。几个泳池都非常好。
早餐很丰富，但是从菜品的口味上说略有参差。
Find this review helpful?
PT
PHAN T. N. B.
7.3
/10
Reviewed 95 week(s) ago
Check-in time is 3 hours late but check-out is 11 hours early, wait 35 minutes to check out. But the staff is friendly. Ordered on the app was high and then sent an email as if confirming one of my mistakes, thinking the difference was a lot of fraud, it turned out to be because I was bought expensive 600k
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12 people find it helpful
Accommodation's Reply
24 Aug 2023
Dear Valued Customers, BICH BICH,
We sincerely thank you for choosing Flamingo Cat Ba for your recent stay. We thank you for noticing the friendliness of our staff. We sincerely apologize for the inconvenience you experienced in the late check-in and early check-out, as well as the waiting time to complete the check-out procedure. We are committed to improving our ability to facilitate conversions between customers.
Regarding the booking experience through the app, we sincerely apologize for the inadequacies you have encountered. We understand that price inconsistencies can be offensive and we assure you that this does not reflect the intent to be misleading or misleading.
We appreciate your support and look forward to the opportunity to welcome you back to provide a better experience in the future.
Best regards,
Le Phuoc Nguyen (Alex)
Shift Manager - Flamingo Cat Ba
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TH
Thai H. P.
8.4
/10
Reviewed 109 week(s) ago
In terms of facilities, this place is quite ok. Beautiful scenery, beautiful, modern interior. However, about the service, there are suggestions as follows: - I see on the front desk there are some discounted services for example cake and water combo at the next counter, but when I buy, the staff seems bewildered. Didn't know about that discount. I bought it at full price - While waiting, I saw that there were times when the staff gathered to talk to each other for a long time, for me, the resort positioned itself as 5 stars, it was unprofessional - In general, the attitude of the staff The staff is just right, doing the right thing, not trying very hard to make the service better
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+2
9 people find it helpful
VM
Vu Mai A.
8.5
/10
Reviewed 111 week(s) ago
Besides the price of 1 night is a bit high, everything is perfect, about the service, it's off the table because the staff are all gentle and enthusiastic. In the resort there are also many things to play and experience, I went on the 29th, it was raining, so I stayed in the resort. Some services such as massage, manicure, shampoo and beach bar should be tried because it's okela. Recommend me, whatever you pay for. The breakfast buffet is super rich, not afraid of not having anything to eat but just afraid of not knowing what to eat kkkk
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+4
9 people find it helpful
LS
Le Son
6.3
/10
Reviewed 112 week(s) ago
Khách sạn khá đông đúc, xô bồ. Buổi tối ở trong phòng vẫn nghe thấy tiếng bật nhạc vinahouse rất to dưới bờ biển, không được riêng tư. Khu ăn sáng rất đông và chen chúc, đồ ăn không ngon. Không có chỗ để xe nên phải gửi xe ở bãi của huyện và đi xe điện về, khá bất tiện.
5 people find it helpful
DT
Diệu T.
10.0
/10
Reviewed 114 week(s) ago
I had a great vacation here. Everything was great. The receptionist, bellman at the lobby and housekeeping were all very cooperative and supportive during my stay at the resort. The spa here is extremely wonderful. Minus point: when I bought ice cream at Lan Ha Sky Bar, the staff seemed a bit indifferent.
See original
7 people find it helpful
CT
Cong T. N.
6.3
/10
Reviewed 144 week(s) ago
Send the car too far. The reception or the tram did not say clearly that the day was 23h when the tram stopped running. 22:54 called to pick up the car from the car park 2km from the Resort, the staff answered after working hours, saying that when they came out to pick up, the attitude to guests right on the car was picked up. Never come back. 4 star hotel but bad in terms of service.
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11 people find it helpful
d
duc
4.5
/10
Reviewed 147 week(s) ago
Lost luggage when deposited at the hotel's front desk, the experience was really bad, the staff had a reason to be crowded and because other guests voluntarily entered the counter to pick up items, so they got the wrong items. You deny responsibility and blame others arbitrarily entering to pick up the wrong thing and due to the large number of guests? At the same time, I also did not receive any apology from the hotel's staff, the service and attitude of the hotel staff was too bad.
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14 people find it helpful
DC
Do Cam A.
9.4
/10
Reviewed 149 week(s) ago
Vị trí cảnh đẹp, không thua kém gì các địa điểm ở khu vực Miền Trung
3 people find it helpful
NT
Nguyễn T. A.
6.0
/10
Reviewed 150 week(s) ago
I find it not up to 5 star standard. The room does not have a chair to sit and drink water.
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2 people find it helpful
Nguyen
9.7
/10
Reviewed 154 week(s) ago
Hài lòng, may mắn hôm đó tới từ 12 rưỡi và được check in nhận phòng luôn☺️
7 people find it helpful
Hl
Huyen l.
8.5
/10
Reviewed 160 week(s) ago
Mọi thứ đều OK, tuy nhiên bữa sáng hơi ít món
3 people find it helpful
Accommodation's Reply
31 May 2022
Hi Luu Thi Huyen,
Thank you for coming to Flamingo Cat Ba Resorts and taking the time to share your impressions of your stay here. It's great to know that you've had a pretty fulfilling experience. With all her prayers, Resorts would like to acknowledge your contribution, because this is an opportunity for Resorts to improve further and bring you more beautiful memories in the following vacations.
Wishing you and your family good health and happiness always.
Best regards,
Dang Quoc Trang
Flamingo Cat Ba Resort General Manager
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NL
Nghĩa L.
8.8
/10
Reviewed 161 week(s) ago
Khung cảnh đẹp, bãi biển đẹp, chỗ để xe ô tô thì ít, phòng thì bé quá, mình ở phòng tầng 16 nhưng ban công hẹp, Chill biển không đã vì vướng cây, ăn sáng đi hơi xa sang toà khác, đồ ăn thì đơn hơi đơn điệu cần bổ sung thêm, nhân viên thì mình thấy khá nhiệt tình
8 people find it helpful
Accommodation's Reply
22 May 2022
Dear Le Anh Nghia,
Thank you for choosing Flamingo Cat Ba Resort for your vacation and the Resort also regrets that your experience at the Resort was not complete. However, with your feedback, the Resort can better understand the expectations of our customers as well as what we can do to become more perfect, to be able to turn Flamingo Cat Ba Resort into a resort. ideal resort of tourists when coming to Cat Ba island.
Flamingo Cat Ba Resort hopes to still have the opportunity to see him again and bring him more memorable memories. Wish you always full of joy and happiness in life.
Best regards,
Dang Quoc Trang
Flamingo Cat Ba Resort General Manager
See original
NQ
Nguyen Q. M.
6.5
/10
Reviewed 162 week(s) ago
Flamingo có vị trí và thiết kế rất đẹp, phù hợp để nghỉ dưỡng. Tuy nhiên cách thức phục vụ, chăm sóc khách hàng của nhân viên (đặc biệt là Lễ tân) chưa tương xứng với chất lượng 4-5*. Rất mong các bạn có thể cải thiện khâu này. Thankd
4 people find it helpful
Accommodation's Reply
22 May 2022
Dear Nguyen Quang Minh,
With all his request, Flamingo Cat Ba Resort would like to acknowledge your feedback about the service and quality of the Resort. Understanding the thoughts and feelings of customers helps the Resort be able to see the shortcomings to become more perfect.
Thank you for coming to Flamingo Cat Ba Resort and taking the time to send your feedback to the Resort. Hopefully the next time you come back here, you will have a more complete experience. Wishing you and your family a lot of health and happiness.
Best regards,
Dang Quoc Trang,
Flamingo Cat Ba Resort General Manager
See original
LE
9.7
/10
Reviewed 162 week(s) ago
It's beautiful, the staff is very enthusiastic
See original
4 people find it helpful
Accommodation's Reply
22 May 2022
Dear Hanh,
Thank you for leaving your comments about your stay at Flamingo Cat Ba Resort. Each review is always a motivation for Flamingo Cat Ba Resort to make more efforts in improving service quality. Because with Flamingo Cat Ba Resort, nothing is more precious than customer satisfaction, nothing is more precious than the wonderful experiences the Resort can bring to its valued guests.
Hope the Resort will always have the opportunity to welcome you in your next travels and leave you with more beautiful memories.
Wishing you and your family a lot of health and happiness.
Best regards,
Dang Quoc Trang
Flamingo Cat Ba Resort General Manager
See original
LP
Linh P.
6.8
/10
Reviewed 162 week(s) ago
The hotel does not have a dirty bag, there is no chair in the room, there is no pole to dry wet clothes in the room, when swimming, there is no place to store wet clothes, poor soundproofing, lying in a room where the door is open or people are walking in the room. outside the water corridor is heard quite clearly. The hotel is very nice, the common areas are very good, but the room area lacks furniture, so the experience is not very good. Hope the hotel improves to make customers feel more comfortable
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6 people find it helpful
Accommodation's Reply
22 May 2022
Dear Chulin,
First, allow Flamingo Cat Ba Resort to thank you for choosing Flamingo Cat Ba Resort for your vacation in Cat Ba Island. Flamingo Cat Ba Resort always wants to give each of its guests the most complete and secure experience, and not being able to meet her satisfaction is what the Resort is extremely sorry about. However, with her sharing, the resort can understand what it needs to do to further improve the quality of service and service.
I hope that you will give Flamingo Cat Ba Resort the opportunity to welcome you on your next vacation on Cat Ba Island so that the Resort can make up for its shortcomings. Wishing you and your family all the best!
Best regards,
Dang Quoc Trang
Flamingo Cat Ba Resort General Manager
See original
tB
t Bo
6.6
/10
Reviewed 164 week(s) ago
We came to check in, waited for a long time, but no one asked us.
See original
Find this review helpful?
Accommodation's Reply
05 May 2022
Hi Thi Bao Dat Nguyen,
Restoring tourism after a long time of epidemic is not an easy thing, and Flamingo Cat Ba Resort is also trying its best to move forward on this bumpy road. Not being able to give you a full experience from the first impression is a pity for the Resort.
Thank you for leaving feedback so that Flamingo Cat Ba Resort has the opportunity to recognize and further improve service quality and service attitude - the biggest memories of the majority of staff here. We hope that Flamingo Cat Ba Resort will still have the opportunity to welcome you back and give you more memorable impressions.
Wishing you and your sister the best!
Best regards,
Dang Quoc Trang
Flamingo Cat Ba Resort General Manager
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Number of reviews per page
20
40
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