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Flamingo Resort Cat Ba
Resorts
8.5
/10
Very Good
217 reviews
What Guests Say About Their Stay
Bedroom (9)
Surroundings (8)
Family Friendly (8)
Variety (8)
Christian G.
9.1
/ 10
Family friendly hotel. The three towers are nicely placed into the bay with a kid friendly beach right at the ground floor.
Bac, the front desk manager together with his team were an amazing support during our stay!
In the Area
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Cat Co Beach, Cat Ba Township, Cat Hai District, Hai Phong City, Vietnam, 18000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Flamingo Resort Cat Ba
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Flamingo Resort Cat Ba Address: Map & Location
Cat Co Beach, Cat Ba Township, Cat Hai District, Hai Phong City, Vietnam, 18000
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Discover More About Flamingo Resort Cat Ba
Location
Staying at Flamingo Resort Cat Ba is a good choice when you are visiting Cat Ba Township.
About Flamingo Resort Cat Ba
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The resort’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Flamingo Resort Cat Ba exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Flamingo Resort Cat Ba is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Flamingo Resort Cat Ba.
All facilities in Flamingo Resort Cat Ba
Bar, Cafe and Lounge
Lobby
Exterior
Others
Things to Do
- Fitness center
- Indoor heated pool
- Indoor pool
- Karaoke
- Massage
- Outdoor facilities
- Outdoor pool
- Sauna
- Spa
- Steam room
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Cafe
- Set menu dinner
Public Facilities
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Banquet
- Family room
- Heater
- Non-smoking room
- Swimming pool
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Wedding service
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Shower
- TV
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Business Facilities
- Conference room
- Meeting facilities
Sports and Recreations
- Fitness center
- Game room
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Flamingo Resort Cat Ba
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
General Check-in Instructions
A deposit must be made at the time of check-in to provide guarantee for any additional Service Requests made at the Hotel and/or any other damages done by the Guests (if any) to the Hotel during the period of stay. The deposit will be refunded by Flamingo at the time of check-out if the service is not used and/or there is no damage caused to the Hotel. The deposit is VND 1,000,000 per unit of room per night, can be made in cash, bank card or credit card. Flamingo reserves the right to refuse to provide the service if the customer does not pay the deposit as stated above.
Check-in policy: All guests, regardless of nationality, must bring a valid passport or identification for check-in. Check-in procedures and hours are subject to change from time to time, so please contact the property for more information.
Check-in policy: All guests, regardless of nationality, must bring a valid passport or identification for check-in. Check-in procedures and hours are subject to change from time to time, so please contact the property for more information.
Deposit
Deposit VND 1,000,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Flamingo Resort Cat Ba | 200 |
Number of floors in Flamingo Resort Cat Ba | 10 |
Another facilities in Flamingo Resort Cat Ba | Fitness center, Indoor heated pool, Indoor pool, Karaoke, Massage |
Frequently asked question in Flamingo Resort Cat Ba
What are available facilities at Flamingo Resort Cat Ba?
There are top facilites at Flamingo Resort Cat Ba such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Flamingo Resort Cat Ba?
Check-in time at Flamingo Resort Cat Ba is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Flamingo Resort Cat Ba provide breakfast?
Yes, Flamingo Resort Cat Ba provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Flamingo Resort Cat Ba?
Flamingo Resort Cat Ba is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Flamingo Resort Cat Ba have?
Flamingo Resort Cat Ba has 10 floors.
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More Reviews from Other Guests in Flamingo Resort Cat Ba
Traveloka (129)
Other sources (88)
8.5
Very Good
From 129 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.0
Location
8.7
Service and Facilites
8.3
People often mention about Flamingo Resort Cat Ba
All
Surroundings (6)
Staff Friendliness (5)
Family Friendly (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
In-house Restaurant (4)
Distance to City Center (3)
Wifi (3)
Hotel Area (3)
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Traveler Reviews Flamingo Resort Cat Ba
Number of reviews per page
20
40
Customer reviews
B***I
Staycation
9.4
/10
Reviewed 5 day(s) ago
everything is ok except soundproofing. in the room you can hear the noise in the hallway very clearly
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NB
Nguyen B. M.
Business
10.0
/10
Reviewed 2 week(s) ago
I went to the onsen and had a very good experience. An, the male caretaker, was very enthusiastic.
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KY
Kiyoshi Y.
10.0
/10
Reviewed 4 week(s) ago
The staff is very enthusiastic and quick to support. Great vacation experience with full amenities right on the resort grounds.
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Guest
10.0
/10
Reviewed 4 week(s) ago
Friendly and enthusiastic staff, cool sea view, delicious buffet, varied food, attentive service
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Christian G.
Leisure
9.1
/10
Reviewed 4 week(s) ago
Family friendly hotel. The three towers are nicely placed into the bay with a kid friendly beach right at the ground floor.
Bac, the front desk manager together with his team were an amazing support during our stay!
Find this review helpful?
P***t
8.5
/10
Reviewed 7 week(s) ago
Very happy and feel good to come here
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1 people find it helpful
D***O
Staycation
6.0
/10
Reviewed 10 week(s) ago
The only good thing is that it's near the beach, the rest is expensive. For one night, they only check in at 3pm and have to check out at 11am the next day. The seasonal staff is slow, and the food is bad.
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3 people find it helpful
N***c
6.5
/10
Reviewed 12 week(s) ago
The hotel lobby smells musty, the room also smells, the interior of the room is not nice, the buffet food is of poor quality. The resort is only about 3 stars, not worthy of 5 stars. My family booked 2 nights here and felt the service was not worth the price.
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1 people find it helpful
N***c
6.5
/10
Reviewed 12 week(s) ago
The hotel lobby smells musty, the room also smells, the interior of the room is not nice, the buffet food is of poor quality. The resort is only about 3 stars, not worthy of 5 stars. My family booked 2 nights here and felt the service was not worth the price.
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1 people find it helpful
L***e
Leisure
9.7
/10
Reviewed 20 week(s) ago
The staff is very friendly and enthusiastic. The scenery is very beautiful. The air is fresh and comfortable.
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5 people find it helpful
NN
Nguyen N. T.
Leisure
6.1
/10
Reviewed 33 week(s) ago
Service quality is not up to 5-star standard - the room corridor has no carpet, the hotel's soundproofing is poor so it's very noisy if people walk outside. The bathtub is not clean, the hotel is under construction so it's very dusty - the cleaning after the construction is very poor. The buffet food at the hotel has few dishes - no daily changes, boring and refilling is very slow
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9 people find it helpful
MA
Mai A. T.
Leisure
5.9
/10
Reviewed 72 week(s) ago
The restaurant declined for extra benefit lunch I bought via Traveloka voucher. Hotel and restaurant was extremely crowded. Poor food variety among meals.
4 people find it helpful
HL
Hui L.
9.7
/10
Reviewed 102 week(s) ago
这家住宿是大型的度假村，其实在网上评价参差不齐，住之前还是有些忐忑。但是体验确非常好，无论是员工、房间、设施还是泳池，都完全达到了五星的标准。酒店17楼的天台风景一流。几个泳池都非常好。
早餐很丰富，但是从菜品的口味上说略有参差。
2 people find it helpful
PT
PHAN T. N. B.
7.3
/10
Reviewed 109 week(s) ago
Check-in time is 3 hours late but check-out is 11 hours early, wait 35 minutes to check out. But the staff is friendly. Ordered on the app was high and then sent an email as if confirming one of my mistakes, thinking the difference was a lot of fraud, it turned out to be because I was bought expensive 600k
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13 people find it helpful
Accommodation's Reply
24 Aug 2023
Dear Valued Customers, BICH BICH,
We sincerely thank you for choosing Flamingo Cat Ba for your recent stay. We thank you for noticing the friendliness of our staff. We sincerely apologize for the inconvenience you experienced in the late check-in and early check-out, as well as the waiting time to complete the check-out procedure. We are committed to improving our ability to facilitate conversions between customers.
Regarding the booking experience through the app, we sincerely apologize for the inadequacies you have encountered. We understand that price inconsistencies can be offensive and we assure you that this does not reflect the intent to be misleading or misleading.
We appreciate your support and look forward to the opportunity to welcome you back to provide a better experience in the future.
Best regards,
Le Phuoc Nguyen (Alex)
Shift Manager - Flamingo Cat Ba
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TH
Thai H. P.
8.4
/10
Reviewed 122 week(s) ago
In terms of facilities, this place is quite ok. Beautiful scenery, beautiful, modern interior. However, about the service, there are suggestions as follows: - I see on the front desk there are some discounted services for example cake and water combo at the next counter, but when I buy, the staff seems bewildered. Didn't know about that discount. I bought it at full price - While waiting, I saw that there were times when the staff gathered to talk to each other for a long time, for me, the resort positioned itself as 5 stars, it was unprofessional - In general, the attitude of the staff The staff is just right, doing the right thing, not trying very hard to make the service better
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+2
12 people find it helpful
VM
Vu Mai A.
8.5
/10
Reviewed 124 week(s) ago
Besides the price of 1 night is a bit high, everything is perfect, about the service, it's off the table because the staff are all gentle and enthusiastic. In the resort there are also many things to play and experience, I went on the 29th, it was raining, so I stayed in the resort. Some services such as massage, manicure, shampoo and beach bar should be tried because it's okela. Recommend me, whatever you pay for. The breakfast buffet is super rich, not afraid of not having anything to eat but just afraid of not knowing what to eat kkkk
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+4
13 people find it helpful
LS
Le Son
6.3
/10
Reviewed 126 week(s) ago
Khách sạn khá đông đúc, xô bồ. Buổi tối ở trong phòng vẫn nghe thấy tiếng bật nhạc vinahouse rất to dưới bờ biển, không được riêng tư. Khu ăn sáng rất đông và chen chúc, đồ ăn không ngon. Không có chỗ để xe nên phải gửi xe ở bãi của huyện và đi xe điện về, khá bất tiện.
6 people find it helpful
DT
Diệu T.
10.0
/10
Reviewed 127 week(s) ago
I had a great vacation here. Everything was great. The receptionist, bellman at the lobby and housekeeping were all very cooperative and supportive during my stay at the resort. The spa here is extremely wonderful. Minus point: when I bought ice cream at Lan Ha Sky Bar, the staff seemed a bit indifferent.
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10 people find it helpful
CT
Cong T. N.
6.3
/10
Reviewed 158 week(s) ago
Send the car too far. The reception or the tram did not say clearly that the day was 23h when the tram stopped running. 22:54 called to pick up the car from the car park 2km from the Resort, the staff answered after working hours, saying that when they came out to pick up, the attitude to guests right on the car was picked up. Never come back. 4 star hotel but bad in terms of service.
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12 people find it helpful
d
duc
4.5
/10
Reviewed 160 week(s) ago
Lost luggage when deposited at the hotel's front desk, the experience was really bad, the staff had a reason to be crowded and because other guests voluntarily entered the counter to pick up items, so they got the wrong items. You deny responsibility and blame others arbitrarily entering to pick up the wrong thing and due to the large number of guests? At the same time, I also did not receive any apology from the hotel's staff, the service and attitude of the hotel staff was too bad.
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14 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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