Hue Serene Palace Hotel

Hotels
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9.3
/10
Exceptional
956 reviews

What Guests Say About Their Stay

VA Su

8.8
/ 10
Hotel rooms are clean but less soundproof, reception, friendly and enthusiastic staff, good breakfast buffet. If I come to Hue, I will come back.
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PHAM T. V. H.

9.7
/ 10
The hotel is very good and the staff are very friendly and enthusiastic. Worth experiencing when coming to Hue !!
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Nguyen T. H. T.

9.7
/ 10
The hotel is a bit old but the rooms are spacious and clean. The staff is enthusiastic and helpful, and it's also close to the city center.
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Hang T.

9.7
/ 10
The hotel is clean, spacious, in a central location, convenient for eating and traveling. Staff very enthusiastic and friendly.
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NGUYEN T. T. H.

9.7
/ 10
Clean, airy, fully equipped rooms. Staff are friendly, enthusiastic and attentive. Convenient transportation, near pedestrian street, West street, delicious eatery, relic area and motorbike rental. Wish the hotel prosper!
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In the Area
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21/42 Nguyen Cong Tru, Phu Hoi, Hue, Thua Thien Hue, Vietnam, 531334

Main Facilities

See more
AC
Restaurant
24-Hour Front Desk
WiFi
Hue Serene Palace Hotel is a hotel is located at Phu Hoi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hue Serene Palace Hotel

21/42 Nguyen Cong Tru, Phu Hoi, Hue, Thua Thien Hue, Vietnam, 531334
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Lobby Hue Serene Palace Hotel
Exterior 2 Hue Serene Palace Hotel

Discover More About Hue Serene Palace Hotel

Location


Hue Serene Palace Hotel is a hotel is located at Phu Hoi.

About Hue Serene Palace Hotel

If you plan to have a long-term stay, staying at Hue Serene Palace Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hue Serene Palace Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hue Serene Palace Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hue Serene Palace Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hue Serene Palace Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hue Serene Palace Hotel is the right place to stay.

All facilities in Hue Serene Palace Hotel

Lobby Hue Serene Palace Hotel
Lobby
Exterior Hue Serene Palace Hotel
Exterior
Bedroom Hue Serene Palace Hotel
Bedroom
Others Hue Serene Palace Hotel
Others
In-room Bathroom Hue Serene Palace Hotel
In-room Bathroom

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room

Public Facilities

  • Room service
  • WiFi in public area
  • Restaurant

In-room Facilities

  • TV
  • Shower

Shuttle Service

  • Airport transfer (surcharge)

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Hue Serene Palace Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Hue Serene Palace Hotel
29
Number of floors in Hue Serene Palace Hotel
7
Another facilities in Hue Serene Palace Hotel
Family room, Smoking area, Non-smoking room, Room service, WiFi in public area

Frequently asked question in Hue Serene Palace Hotel

What are available facilities at Hue Serene Palace Hotel?
There are top facilites at Hue Serene Palace Hotel such as AC, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hue Serene Palace Hotel?
The standard check-in time at Hue Serene Palace Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Hue Serene Palace Hotel?
Hue Serene Palace Hotel is a 3.0-star hotel.
How many floors does Hue Serene Palace Hotel have?
Hue Serene Palace Hotel has 7 floors.
How many rooms are available at Hue Serene Palace Hotel?
Hue Serene Palace Hotel has 29 rooms in total.
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More Reviews from Other Guests in Hue Serene Palace Hotel

Overall Ratings & Reviews Hue Serene Palace Hotel

Traveloka (115)
Other sources (841)
9.4
Exceptional
From 841 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hue Serene Palace Hotel

Number of reviews per page
20
40
Top reviews
Eva
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice central hotel close to everything, quiet area, narrow street next to a fun garden friendly amazing looking garden bar. The room was clean, the breakfast had a good variety of food, donuts, pancakes, cakes, soups, noodles, rice, eggs, omelette, salads, all kind of fruits, juices, cafe and coffee. All the staff are 5 stars. From the maintenance guy that changed our kettle, the suitcase guys making phonecalls for us, the restaurant staff making sure we were well fed, the receptionists all... the kindest friendliest people. But! we specially loved Sarah, she recommended us local hairdressers, local guides and local wonders in general. Always going above and beyond for us. She made us feel like we had a friend in Hue. Sarah always made sure we were treated fair outside the hotel too. Staff is what makes a hotel amazing. Thank you Serene Palace Hotel. We'll miss you
Read More
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Comfy bed, great service and breakfast.
Anh
icon-with Children
with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very nice stay here. All staff are friendly and supportive.
JENNIFER
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Could not fault the staff: Always prepared to help: eg with transport bookings, directions, tours, breakfast choices. Everything was done with a smile. Special thanks to Kelly for organising our tours especially when we had difficulty trying to make decisions! Our room was comfortable (appreciated the balcony) but in need of a refresh, including ensuring all light switches are working. Breakfast choices and servings plentiful. Central location made it easy to access popular tourist sites.
Read More
kylie and Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Lovely hotel, only stayed one night. Perfect location to all the restaurants and we were lucky enough to be here on a weekend when walking street is for pedestrians only, was great to walk around at night with the atmosphere Highly recommend this hotel, staff lovely and accommodating
Nguyen
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The front desk staff was courteous and helpful. Breakfast was fresh and plentiful. The room was clean and well equipped. Nearby eatery was excellent. We really like the aesthetics of the establishment. Very happy and likely return in the future. Thank you.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Warm welcome and very nice stay.
Peirson
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The staff were excellent and eager to please. The location is good, lots of food and beverage options nearby. Free buffet breakfast with eggs to order. About 20 minute walk to the Citadel.
Frank
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nice place to stay
Emily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The staff was friendly. Too bad the hotel does not have gym or pool.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We stayed in a triple room that had a large bathroom. The room was impeccably clean and the staff took great care to get to know our needs in the short time we were there. The concierge was immensely helpful in suggesting a sightseeing itinerary, arranging airport transfers, arranging a private driver, and helping us find what we needed. The hotel is on a quiet side street, and we quickly learned that alleys in Hue are often nicer than the main streets, with small restaurants, cafes, and shops nearby. We enjoyed our stay here.
Read More
THI LAN ANH
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

This is a great place to stay, and the service is outstanding
Hisae
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very nice staff.
Grant
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Nice clean hotel in a convenient spot.
Carolina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Great place to stay in Hue! The hotel is new and the rooms are very spacious. The breakfast is great and the location is great - you can easily walk to the Imperial Citadel from the location. The staff is excellent and extremely helpful. We would definitely recommend and would also stay over Hue Serene when coming back to Vietnam. ❤️
Read More
Massoud
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent. Very nice staff. Clean. Easy peasy.
Guy
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

.
Adnan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Serene Palace in the ancient Nguyen kingdom of Hue is, indeed, a charming little palace of serenity. Offering convenience, personalised care and a safe, quiet 'home away from home', this little gem of a hotel is staffed by a hand-picked team of gracious, genuine people. The management team, lead by the beautiful Amy, exude professionalism and decency. Located in a quiet, quirky little lane just behind the business of Hue's night life, Serene Palace is walking distance to shops, restaurants and the jewel in Hue's crown - the ancient citadel. If you need support, advice or basic information regarding Hue's highlights and how to get around (e.g. visiting the 3 famous royal tombs), the management team will gladly help you out. The highly affordable rooms are quiet, very comfortable and clean. I enjoyed the jet spa bath :) Breakfast is nutritious, hygienic and fresh. Serene Palace offered me the very best in Vietnamese graciousness and hospitality. My only regret is that I did not stay longer at Serene Palace in Hue ... 3 nights was insufficient to fully enjoy all that Hue has to offer. Thankyou to Amy and all of the Serene Palace team. Kind regards, Ann Yates, Australia
Read More
Shauna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Hue Serene Palace Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Hue Serene Palace Hotel

Traveloka (115)
Other sources (841)
9.4
Exceptional
From 841 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hue Serene Palace Hotel

Number of reviews per page
20
40
Top reviews
Eva
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice central hotel close to everything, quiet area, narrow street next to a fun garden friendly amazing looking garden bar. The room was clean, the breakfast had a good variety of food, donuts, pancakes, cakes, soups, noodles, rice, eggs, omelette, salads, all kind of fruits, juices, cafe and coffee. All the staff are 5 stars. From the maintenance guy that changed our kettle, the suitcase guys making phonecalls for us, the restaurant staff making sure we were well fed, the receptionists all... the kindest friendliest people. But! we specially loved Sarah, she recommended us local hairdressers, local guides and local wonders in general. Always going above and beyond for us. She made us feel like we had a friend in Hue. Sarah always made sure we were treated fair outside the hotel too. Staff is what makes a hotel amazing. Thank you Serene Palace Hotel. We'll miss you
Read More
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Comfy bed, great service and breakfast.
Anh
icon-with Children
with Children
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Very nice stay here. All staff are friendly and supportive.
JENNIFER
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Could not fault the staff: Always prepared to help: eg with transport bookings, directions, tours, breakfast choices. Everything was done with a smile. Special thanks to Kelly for organising our tours especially when we had difficulty trying to make decisions! Our room was comfortable (appreciated the balcony) but in need of a refresh, including ensuring all light switches are working. Breakfast choices and servings plentiful. Central location made it easy to access popular tourist sites.
Read More
kylie and Paul
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Lovely hotel, only stayed one night. Perfect location to all the restaurants and we were lucky enough to be here on a weekend when walking street is for pedestrians only, was great to walk around at night with the atmosphere Highly recommend this hotel, staff lovely and accommodating
Nguyen
icon-Leisure
Leisure
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The front desk staff was courteous and helpful. Breakfast was fresh and plentiful. The room was clean and well equipped. Nearby eatery was excellent. We really like the aesthetics of the establishment. Very happy and likely return in the future. Thank you.
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Warm welcome and very nice stay.
Peirson
10.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

The staff were excellent and eager to please. The location is good, lots of food and beverage options nearby. Free buffet breakfast with eggs to order. About 20 minute walk to the Citadel.
Frank
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nice place to stay
Emily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

The staff was friendly. Too bad the hotel does not have gym or pool.
Patricia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

We stayed in a triple room that had a large bathroom. The room was impeccably clean and the staff took great care to get to know our needs in the short time we were there. The concierge was immensely helpful in suggesting a sightseeing itinerary, arranging airport transfers, arranging a private driver, and helping us find what we needed. The hotel is on a quiet side street, and we quickly learned that alleys in Hue are often nicer than the main streets, with small restaurants, cafes, and shops nearby. We enjoyed our stay here.
Read More
THI LAN ANH
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

This is a great place to stay, and the service is outstanding
Hisae
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very nice staff.
Grant
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Nice clean hotel in a convenient spot.
Carolina
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Great place to stay in Hue! The hotel is new and the rooms are very spacious. The breakfast is great and the location is great - you can easily walk to the Imperial Citadel from the location. The staff is excellent and extremely helpful. We would definitely recommend and would also stay over Hue Serene when coming back to Vietnam. ❤️
Read More
Massoud
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Excellent. Very nice staff. Clean. Easy peasy.
Guy
8.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

.
Adnan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Room was comfortable, great service, perfect location … staff was extremely helpful with all our requests and needs. Very pleasant stay!
Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Serene Palace in the ancient Nguyen kingdom of Hue is, indeed, a charming little palace of serenity. Offering convenience, personalised care and a safe, quiet 'home away from home', this little gem of a hotel is staffed by a hand-picked team of gracious, genuine people. The management team, lead by the beautiful Amy, exude professionalism and decency. Located in a quiet, quirky little lane just behind the business of Hue's night life, Serene Palace is walking distance to shops, restaurants and the jewel in Hue's crown - the ancient citadel. If you need support, advice or basic information regarding Hue's highlights and how to get around (e.g. visiting the 3 famous royal tombs), the management team will gladly help you out. The highly affordable rooms are quiet, very comfortable and clean. I enjoyed the jet spa bath :) Breakfast is nutritious, hygienic and fresh. Serene Palace offered me the very best in Vietnamese graciousness and hospitality. My only regret is that I did not stay longer at Serene Palace in Hue ... 3 nights was insufficient to fully enjoy all that Hue has to offer. Thankyou to Amy and all of the Serene Palace team. Kind regards, Ann Yates, Australia
Read More
Shauna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Fantastic service. Great breakfast. Just wish they provided a water source to refill reusable water bottles instead of having to purchase/use one-time-use bottles.
Number of reviews per page
20
40