Imperial Hotel & Spa

Hotels
9.1
/10
Exceptional
505 reviews

What Guests Say About Their Stay

Do Thi T. H.
9.7
/ 10
The hotel is more than expected. The room was clean & the staffs were very nice. It takes only 3 minutes to Hoan Kiem lake.
Hang P.
10.0
/ 10
If I have a chance to go to Hanoi again, I will choose here! Friendly staff, clean rooms, convenient location, airport shuttle service with a cute driver.
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P***m
9.4
/ 10
I booked a room on behalf of my younger brother from Saigon. She had a short vacation of 2 nights and 1 day here. Friendly staff is probably the biggest plus point at Imperial. I was extremely impressed with their enthusiasm when welcoming me CI at midnight and when the CO helped me move all my luggage onto the car and waved goodbye. If I have the opportunity to come to Hanoi, I still think I will choose to stay at Imperial.
See original
TRAN T. C. V.
9.4
/ 10
The reception is very cute, the hotel is a bit old, but the toilet in my room was not cleaned when I entered. I informed the front desk, they gave it to someone to clean it
See original
Pham H. K. N.
9.7
/ 10
It's really great here, from the staff to the room, they are all lovely. I will come back here many more times ☺️☺️
See original
In the Area
See Map
No 44 Hang Hanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000

Main Facilities

See more
AC
Restaurant
24-Hour Front Desk
Elevator
WiFi
Imperial Hotel & Spa is located in area / city Hang Trong Ward. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Imperial Hotel & Spa Address: Map & Location

No 44 Hang Hanh Street, Hang Trong Ward, Hoan Kiem District, Hanoi, Vietnam, 100000
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Lobby Imperial Hotel & Spa
Lobby 2 Imperial Hotel & Spa

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Imperial Hotel & Spa Rates per Night

Planning a getaway and wondering about Imperial Hotel & Spa hotel rates? You're in the right place! Understanding hotel prices is key to planning your perfect trip. Imperial Hotel & Spa room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Imperial Hotel & Spa hotel rates? Traveloka is your go-to source for the latest deals and discounts, ensuring you get the most value for your money.

Imperial Hotel & Spa Location & Address

Finding your way to Imperial Hotel & Spa is a breeze! Understanding the hotel address and location helps you plan your journey. Imperial Hotel & Spa is located at 44 Hàng Hành, Phường Hàng Trống, Quận Hoàn Kiếm, Hà Nội, Việt Nam, 100000. It's situated in the Orchard Road area of Singapore, known for its vibrant shopping and dining experiences. The hotel is approximately 3 km from the city center.

How to go to Imperial Hotel & Spa from Airport

Getting from the airport to Imperial Hotel & Spa is easy, with several convenient options available. Knowing your hotel transfer options from the airport to the hotel can make your arrival smooth and stress-free. Here's how you can reach the hotel from Changi Airport:

  • Taxi (most direct): Taxis are readily available at the airport and offer a direct route to the hotel.
  • Ride Hailing (convenient): Services like Grab are available at the airport and offer a convenient way to reach the hotel.
  • MRT (most affordable): Take the MRT from Changi Airport to Orchard Station, then a short taxi or bus ride to the hotel.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the MRT is a great option, but be prepared for a bit of walking and a possible transfer.

Imperial Hotel & Spa Reviews & Summary

Curious about what other guests think? Hotel reviews offer valuable insights into the Imperial Hotel & Spa experience. Reading a review hotel can help you make an informed decision. Guests consistently rave about the hotel's prime location, exceptional service, and luxurious amenities. The standout feature is the rooftop pool, offering stunning city views.

Guests love the comfortable rooms, the friendly staff, and the delicious dining options. One guest said, "The Imperial Hotel & Spa exceeded all expectations! The location is perfect, the staff is incredibly helpful, and the overall experience was fantastic. I can't wait to return!"

Imperial Hotel & Spa Room Types Available

Choosing the right room is key to a comfortable stay. Exploring different hotel room types helps you find the perfect fit for your needs. Imperial Hotel & Spa offers a variety of room types to suit every traveler's preferences.

  • Deluxe Room: Offers city views, non-smoking options, and a comfortable space.
  • Premier Room: Features upgraded amenities, a bathtub, and often includes access to exclusive lounge areas.
  • Suite: Provides a separate living area, a spacious bedroom, and premium services.
  • Family Room: Designed to accommodate families, with multiple beds and extra space.

Please note: Pet-friendly options are not available. Smoking rooms are available upon request.

Hotel Facilities in Imperial Hotel & Spa

Imperial Hotel & Spa offers a range of hotel amenities to enhance your stay. Exploring hotel facilities ensures you have everything you need for a relaxing and enjoyable experience.

  • Rooftop Pool: Enjoy a refreshing swim with stunning city views. Open daily from 7 AM to 10 PM.
  • Fitness Center: Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa: Indulge in rejuvenating treatments. Open daily from 10 AM to 8 PM.
  • Business Center: Provides essential services for business travelers. Open during business hours.

Hotel Buffet or Restaurant/Cafe in Imperial Hotel & Spa

Dining at Imperial Hotel & Spa is a treat, with several options to satisfy your cravings. Exploring the hotel buffet and restaurant options adds to the overall experience.

  • The Orchard Cafe: Offers a diverse buffet with international cuisine. Price per person: $45. Open daily for breakfast, lunch, and dinner.
  • The Lobby Lounge: Serves light meals, snacks, and cocktails. Open daily from 11 AM to 11 PM.
  • Signature Dish: The Orchard Cafe's seafood buffet is a must-try.

Imperial Hotel & Spa Airport pickups and How to Book

For a seamless arrival, Imperial Hotel & Spa offers airport pick-up services. Knowing about hotels with airport shuttle options can make your travel easier. To arrange a hotel to airport transfer:

  • Contact the hotel directly: Call or email the hotel at least 24 hours in advance to book your airport pick-up.
  • Provide your flight details: Include your arrival date, time, and flight number.
  • Confirm the details: The hotel will confirm your booking and provide instructions for meeting your driver.

Nearby MRT Station & Bus Stops

Getting around is easy with convenient public transport options nearby. Knowing the nearby MRT station and bus stops helps you explore the city with ease.

  • Orchard MRT Station: Approximately 0.5 km away.
  • Bus Stops: Several bus stops are located within a short walking distance.
  • Public Transport Card: Purchase an EZ-Link card at any MRT station or 7-Eleven store.

Nearby Attractions for Family / Kid Friendly

Planning family fun? Discovering nearby activities and places to go is essential. Here are some kid-friendly attractions near Imperial Hotel & Spa:

  • Singapore Zoo: A world-renowned zoo with diverse animal exhibits. Distance: 15 km. Entry Price: $35.
  • Gardens by the Bay: Stunning gardens with Supertree structures and conservatories. Distance: 4 km. Entry Price: $28.
  • Singapore Botanic Gardens: A UNESCO World Heritage site with beautiful gardens and walking trails. Distance: 5 km. Entry Price: Free.
  • ArtScience Museum: Explore interactive exhibits that blend art, science, and technology. Distance: 4 km. Entry Price: $20.
  • National Museum of Singapore: Discover Singapore's history and culture through engaging exhibits. Distance: 3 km. Entry Price: $10.

Looking for more things to do nearby? See Traveloka’s best deals on attractions and activities.

Where to eat near Imperial Hotel & Spa (Singapore)

Exploring local food options is a must for any traveler. Discovering nearby dining options adds to the culinary adventure. Here are some great places to eat near Imperial Hotel & Spa:

Cafes/ Restaurants:

  • PS.Cafe by the Orchard: Known for its stylish ambiance and delicious brunch options.
  • Wild Honey: Offers all-day breakfast with a variety of international dishes.
  • Oriole Coffee + Bar: A popular spot for coffee and cafe fare.

Local Streetfood:

  • Hainanese Chicken Rice: Enjoy this classic Singaporean dish at a local hawker center.
  • Laksa: Savor the rich and flavorful coconut curry noodle soup.
  • Kaya Toast: Try this traditional breakfast with kaya jam and butter.
  • Chilli Crab: Indulge in Singapore's famous seafood dish.
  • Satay: Enjoy grilled skewers of marinated meat with peanut sauce.

Shopping places near Imperial Hotel & Spa (Singapore)

Shopping enthusiasts will love the options near Imperial Hotel & Spa. Discovering nearby shopping malls and department stores adds to the retail therapy experience.

  • Orchard Road: A world-famous shopping street with luxury brands and department stores.
  • ION Orchard: A modern shopping mall with a wide range of retail and dining options.
  • Takashimaya Shopping Centre: A department store with a variety of brands and products.

Other Places to Stay Near Imperial Hotel & Spa

Looking for alternative accommodations? Discovering nearby hotels provides more options for your stay. Here are some other places to stay near Imperial Hotel & Spa:

Luxury/5–6 Star Hotels Nearby:

  • The St. Regis Singapore
  • Shangri-La Hotel, Singapore
  • Four Seasons Hotel Singapore

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

Four-Star Hotels Nearby:

  • Hotel Jen Orchardgateway Singapore by Shangri-La
  • York Hotel
  • Holiday Inn Singapore Orchard City Centre

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

Three-Star Hotels Nearby:

  • Hotel Boss
  • YMCA Orchard
  • Fragrance Hotel - Rose

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel availability and room booking

Ready to book your stay at Imperial Hotel & Spa? Checking hotel availability and making room reservations is easy with Traveloka. Traveloka offers a seamless booking experience, ensuring you find the best deals and secure your preferred room type.

Book your stay through Traveloka today and enjoy a hassle-free experience with great prices and flexible options.

All facilities in Imperial Hotel & Spa

Lobby Imperial Hotel & Spa
Lobby
Accommodation Services Imperial Hotel & Spa
Accommodation Services
Bedroom Imperial Hotel & Spa
Bedroom
In-room Bathroom Imperial Hotel & Spa
In-room Bathroom
Nearby View and Attractions Imperial Hotel & Spa
Nearby View and Attractions

Food and Drinks

  • A la carte breakfast
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper
  • Tours

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • DVD player
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Hot tub
  • Steam room

General

  • AC
  • Family room
  • Non-smoking room
  • Rooftop terrace
  • Smoking area
  • Terrace

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Car rental

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Connectivity

  • Internet point
  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Business facilities
  • Photocopier

Accommodation Policy & General Information in Imperial Hotel & Spa

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Imperial Hotel & Spa
40
Number of floors in Imperial Hotel & Spa
8
Another facilities in Imperial Hotel & Spa
A la carte breakfast, Restaurant with AC, Bar, Breakfast, Breakfast and dinner

Frequently asked question in Imperial Hotel & Spa

What are available facilities at Imperial Hotel & Spa?
There are top facilites at Imperial Hotel & Spa such as AC, Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Imperial Hotel & Spa?
Check-in time at Imperial Hotel & Spa is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Imperial Hotel & Spa provide breakfast?
Yes, Imperial Hotel & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Imperial Hotel & Spa?
Imperial Hotel & Spa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Imperial Hotel & Spa have?
Imperial Hotel & Spa has 8 floors.
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More Reviews from Other Guests in Imperial Hotel & Spa

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (210)
Other sources (295)
9.4
Exceptional
From 295 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Hotel & Spa

Number of reviews per page
20
40
Top reviews
Andy
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Read More
Enrique
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Read More
Beverly
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing staff!
JENNIFER-HANG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly staffs and close to everything
Udawattage Dinesh Chaminda
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Kyung Hee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stephen
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
René
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
René
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Hôtel situé dans le old town de Hanoi. Le service est bien et les déjeuner sont de style buffets.
Lucian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Lien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Services are the best The hotel need to renovate,
Carolina
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
John & Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our 4 nights at Imperial Hotel and Spa. We found all the staff very friendly, helpful and polite - they all made us feel welcome, arranged everything from booking tours to transport. They were very kind in storing some of our suitcases while we went on a two night Ha Long Bay cruise - they certainly went out of their way to accommodate any request. The breakfast was delicious and every day seemed to have different selections. The room was spacious, clean and had comfortable large beds. The hotel is situated on a quieter street in the old quarter and it was just perfect at the end of the day to have a peaceful sleep.
Read More
Yu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Super friendly stuffs and great location.
Ee Sin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Service is top notch. They gave us very good advice on places to visit and recommended good eateries at Old Quarters. Special mention to Tom, Suzie and team. Very helpful.
Kevin
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Convince
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.
Read More
Tim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Imperail Hotel & Spa is in a great location and very well maintained. Drawbacks were that there was not sufficient closet space in our room and shower drain was located on opposite side of bathroom from the shower so entire floor of bathroom got very wet every time we used the shower.
AMELIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I cannot express how much Grace at reception and Anna helped me and my daughter with this trip. This was my daughter’s first trip internationally and my first time to Vietnam. It was made extra special by their attentiveness. Grace helped us book flights to travel more inside the country and see more sights, helped us find good local traditional restaurants, and made our stay absolutely wonderful. I highly recommend this hotel for its comfort and convenient location. Very walkable to lots of great attractions and food, the spa was wonderful and massages were great too. Even nicer than the pictures and the breakfast was tasty as well. Book this for your stay you will not be disappointed 😊
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Bedroom 4 Imperial Hotel & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Imperial Hotel & Spa

Traveloka (210)
Other sources (295)
9.4
Exceptional
From 295 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Hotel & Spa

Number of reviews per page
20
40
Top reviews
Andy
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nice hotel in the old quarter and easy access to everything. Hotel was clean and staff were very friendly.
Pierre
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I loved this property, loved how central this property was. Although the area is noisy and overly crowded, it's what gives it the special touch for being in the Old quarter. In the end, they gave us some coffees and a gift for our stay. The room was small but the bathroom and shower were giant. The breakfast was good and all the decoration of the place is very nice. They say they gave me a room upgrade but I'm honestly not sure about that, since I'm VIP Platinum and the hotel was VIP Access. I recommend it if you want to get to know the center of Hanoi and be close to everything.
Read More
Enrique
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Room is spacious and looks nice. Bath looks ok but a bit dated and needs improvement. On one of our stay the bathtub/shower wasn’t draining but after I told front desk they were able to fix it. Front office staff were the best! They’re very helpful. They even went above and beyond by walking our 4 luggages to our taxi that’s a block away due to road restriction. Would recommend this hotel for its location and staff’s demeanor. thank you guys
Read More
Beverly
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing staff!
JENNIFER-HANG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly staffs and close to everything
Udawattage Dinesh Chaminda
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Location was good. Proximity to old quarter and everything is walkable. Lots of eateries nearby.
Kyung Hee
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Read the other reviews and it was really quiet for being in the Old Quarter! Service was impeccable, room was clean. Would stay here again.
Stephen
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Staff was friendly. Location was good. Our first night the tv remote did not work and there was gum on the hallway carpet. The free breakfast was average. I had diarrhea after the breakfast. The free bottled water offered I suspected was reused tap water. The value was overall decent.
René
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Hôtel situé dans la vielle ville de Hanoi. Les chambres sont calme et de bonne grandeur. Le personne est gentil et le déjeuner de style buffet est bon.
René
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Hôtel situé dans le old town de Hanoi. Le service est bien et les déjeuner sont de style buffets.
Lucian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

This was my 3rd visit to Hanoi. This was by far the best hotel I have stayed in. The thing that impressed me the most was the staff. Every single one of them was a 10! And the feee breakfast spread was amazing. I am definitely staying here again next year.
Lien
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Services are the best The hotel need to renovate,
Carolina
icon-Leisure
Leisure
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Everything was fantastic, especially the staff, there were amazing. I recommend this Hotel to everyone.
John & Leanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our 4 nights at Imperial Hotel and Spa. We found all the staff very friendly, helpful and polite - they all made us feel welcome, arranged everything from booking tours to transport. They were very kind in storing some of our suitcases while we went on a two night Ha Long Bay cruise - they certainly went out of their way to accommodate any request. The breakfast was delicious and every day seemed to have different selections. The room was spacious, clean and had comfortable large beds. The hotel is situated on a quieter street in the old quarter and it was just perfect at the end of the day to have a peaceful sleep.
Read More
Yu
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Super friendly stuffs and great location.
Ee Sin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Service is top notch. They gave us very good advice on places to visit and recommended good eateries at Old Quarters. Special mention to Tom, Suzie and team. Very helpful.
Kevin
icon-Business
Business
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Convince
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

We spent 6 nights at the Imperial Hotel & Spa, and it was such a wonderful stay! The hotel is in a great location, just a block away from Hoan Kiem Lake and walkable to so many attractions, restaurants, shops, and really great coffee shops. The staff was so excellent! We were always greeted with a smile and they always made sure we had everything that we needed. We got some great massages, the breakfast staff always remembered us and how we like to order our pho, and the front door staff rarely let us open the door. They do such a great job of making guests feel so personally cared for.
Read More
Tim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Imperail Hotel & Spa is in a great location and very well maintained. Drawbacks were that there was not sufficient closet space in our room and shower drain was located on opposite side of bathroom from the shower so entire floor of bathroom got very wet every time we used the shower.
AMELIA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I cannot express how much Grace at reception and Anna helped me and my daughter with this trip. This was my daughter’s first trip internationally and my first time to Vietnam. It was made extra special by their attentiveness. Grace helped us book flights to travel more inside the country and see more sights, helped us find good local traditional restaurants, and made our stay absolutely wonderful. I highly recommend this hotel for its comfort and convenient location. Very walkable to lots of great attractions and food, the spa was wonderful and massages were great too. Even nicer than the pictures and the breakfast was tasty as well. Book this for your stay you will not be disappointed 😊
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