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Le Grand Hanoi Hotel - The Charm
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Le Grand Hanoi Hotel - The Charm
Hotels
8.6
/10
Very Good
231 reviews
What Guests Say About Their Stay
Staff Friendliness (6)
Room Space (5)
Family Friendly (4)
Wifi (4)
Pham T. B.
9.7
/ 10
Reasonable prices, cheerful and enthusiastic staff and hotel owners, will support and recommend to friends. The hotel is clean and overall it's ok
Phan T. P.
8.5
/ 10
The receptionist is extremely friendly, the rooms are clean and renewed every day, the receptionist guides when asked, asks about the guests, there are instant noodles and nuts in the room for free
Nguyen T. H.
8.5
/ 10
Clean hotel. Showered while watching TV. Will come back if I come to Hanoi.
vu thi d.
9.4
/ 10
Clean, neat, fragrant, airy. lovely staff. If I have a business opportunity, I will return. thanks
Pham N.
9.7
/ 10
The hotel is ok for the price. Food in the room is free, including instant noodles, sunflower. Beautiful room. However, the soundproof door is not good, so you can clearly hear the footsteps, the voices outside and the water discharge of the next room. Overall, I had a good experience at Le Grand Hanoi.
In the Area
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No.8, Alley 48 Tran Duy Hung, Trung Hoa ward, Cau Giay District, Hanoi, Vietnam, 100000
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Le Grand Hanoi Hotel - The Charm
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What's around Le Grand Hanoi Hotel - The Charm
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No.8, Alley 48 Tran Duy Hung, Trung Hoa ward, Cau Giay District, Hanoi, Vietnam, 100000
Discover More About Le Grand Hanoi Hotel - The Charm
Location
Staying at Le Grand Hanoi Hotel - The Charm is a good choice when you are visiting Trung Hoa Ward.
About Le Grand Hanoi Hotel - The Charm
For you, travelers who wish to travel comfortably on a budget, Le Grand Hanoi Hotel - The Charm is the perfect place to stay that provides decent facilities as well as great services.
Have fun with various entertaining facilities for you and the whole family at Le Grand Hanoi Hotel - The Charm, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Le Grand Hanoi Hotel - The Charm is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Le Grand Hanoi Hotel - The Charm is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Le Grand Hanoi Hotel - The Charm.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Le Grand Hanoi Hotel - The Charm is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Le Grand Hanoi Hotel - The Charm is the right place to stay.
All facilities in Le Grand Hanoi Hotel - The Charm
Functional Hall
Lobby
Exterior
Bedroom
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Shower
- TV
Hotel Services
- Front desk
- Late Check-out
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
General
- AC
- Family room
- Non-smoking room
Public Facilities
- Elevator
- Room service
- WiFi in public area
Nearby Facilities
- Grocery
- Shops
- Supermarket
Connectivity
- Internet point
- Free WiFi
Transportation
- Secure parking
Accommodation Policy & General Information in Le Grand Hanoi Hotel - The Charm
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Le Grand Hanoi Hotel - The Charm | 23 |
Number of floors in Le Grand Hanoi Hotel - The Charm | 2 |
Another facilities in Le Grand Hanoi Hotel - The Charm | Cable TV, Desk, Hairdryer, Minibar, Shower |
Frequently asked question in Le Grand Hanoi Hotel - The Charm
What are available facilities at Le Grand Hanoi Hotel - The Charm?
There are top facilites at Le Grand Hanoi Hotel - The Charm such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Le Grand Hanoi Hotel - The Charm?
The standard check-in time at Le Grand Hanoi Hotel - The Charm is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Le Grand Hanoi Hotel - The Charm
Traveloka (231)
8.6
Very Good
From 231 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.4
Service and Facilites
8.4
People often mention about Le Grand Hanoi Hotel - The Charm
All
Staff Friendliness (5)
Wifi (4)
Check-in/out Time (4)
Surroundings (3)
Family Friendly (3)
Ambiance (3)
Bedroom (3)
Bathroom (3)
Distance to City Center (2)
Accessibility (2)
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Traveler Reviews Le Grand Hanoi Hotel - The Charm
Number of reviews per page
20
40
Customer reviews
Nguyen T. D.
Business
10.0
/10
Reviewed 8 week(s) ago
The hotel is located in an alley so it's not too noisy, they serve instant noodles and soft drinks for free, reasonable price
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1 people find it helpful
NP
NGUYEN P. D.
8.8
/10
Reviewed 9 week(s) ago
The room is clean, the TV has myTV that can be watched unlike other places. Free minibar. All furniture is new and clean. The only inconvenience is that the bathroom has glass walls and the curtain is pulled outside the bathroom. It's okay for couples, but it's a bit awkward for 2 people on a business trip.
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2 people find it helpful
LT
Lý Thị H. T.
Leisure
10.0
/10
Reviewed 13 week(s) ago
Nice room, friendly staff, reasonable price, next time visiting Hanoi I will book this hotel again
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2 people find it helpful
NT
Nguyen T. H.
8.5
/10
Reviewed 15 week(s) ago
The room is ok, central location, a bit away from Tran Duy Hung street, mid-range segment!
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3 people find it helpful
NT
Nguyen T. H.
8.5
/10
Reviewed 15 week(s) ago
Convenient location, near the center. The staff is quite enthusiastic, I have stayed here 4 times, mainly because of the convenience. The room is spacious. Soundproofing is a bit poor, overall okay
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1 people find it helpful
TT
Thang T.
6.8
/10
Reviewed 16 week(s) ago
I booked a hotel on the app then I canceled but the hotel did not allow cancellation.
1 people find it helpful
N***i
Leisure
9.1
/10
Reviewed 17 week(s) ago
Staff quiet helpful, the room is clean, but the access to the hotel is small alley so most of the time the grab driver wont come in. 6km from city center, but quiet love the environment.
2 people find it helpful
nt
nguyen t. t.
6.5
/10
Reviewed 23 week(s) ago
An unsatisfactory experience. The wifi in the room was very weak, and I was charged an additional 30,000 VND for checking out 30 minutes late because I was waiting for the car to pick me up. Not because of the money, but because I didn't receive a reminder from the receptionist.
I've stayed in many cheaper hotels, but this is the first time I've had such a problem.
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2 people find it helpful
Hoang D. T.
9.7
/10
Reviewed 24 week(s) ago
The room is ok, clean, in such a location with that price is ok. Quiet too. I almost always book a room here every time I go back to Hanoi for work.
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4 people find it helpful
Hoang D. T.
9.4
/10
Reviewed 24 week(s) ago
The room is ok, clean, in such a location, with that price, it's ok. Quiet too. I almost always book a room here every time I go back to Hanoi for work.
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5 people find it helpful
K***t
5.0
/10
Reviewed 28 week(s) ago
Could not check in, let the hotel know via Traveloka in adavance, because of visa issue, but the hotel did not allow to refund or respond. No contact was available, if available please let me know.
4 people find it helpful
L***e
Business
6.5
/10
Reviewed 31 week(s) ago
Old room, dark, towels torn
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5 people find it helpful
NT
NGO T. N. H.
5.3
/10
Reviewed 40 week(s) ago
1. The reception staff were unprofessional, unhelpful and unfriendly. I arrived early and wanted to check in early and pay the fee, I didn't get a greeting and they were just focused on playing games. 2. The room smelled damp and had cockroaches. 3. The room had no windows so it was stuffy. 4. The dryer didn't work well.
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6 people find it helpful
D***g
9.4
/10
Reviewed 41 week(s) ago
Staff are very enthusiastic and friendly, room has full amenities
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2 people find it helpful
nt
nguyen t. t.
10.0
/10
Reviewed 49 week(s) ago
Clean, nice rooms, central location, friendly staff
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3 people find it helpful
P***N
Staycation
9.4
/10
Reviewed 60 week(s) ago
Ok everyone. Clean and tidy, free food and drinks in the room.
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1 people find it helpful
Ha Le
Business
9.4
/10
Reviewed 61 week(s) ago
When I come to Binh Duong, I will definitely come back here to stay. The room is super nice. The staff is friendly. Overall, I am super satisfied.
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3 people find it helpful
Tong N. M. C.
7.1
/10
Reviewed 62 week(s) ago
The hotel has many locations. When I arrived at the correct address on the booking, the receptionist told me that she was wrong. She booked location 2, and then instructed me to carry my luggage to location 2, which was an alley away. I found it inconvenient, so why not leave the correct address instead of this location and then lead the guest to another location. The room was clean and comfortable, there was no refrigerator, and the toilet made me satisfied because it was clean and bright. The male receptionist was not friendly. When I asked for mineral water, he told the guest to go down to the counter to get it.
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7 people find it helpful
PH
Phùng H.
5.9
/10
Reviewed 64 week(s) ago
Chăn ga gối của khách sạn đã cũ và có mùi hôi, không còn thơm tho. khách sạn nên bảo trì và thay mới đồ dùng để cải thiện chất lượng dịch vụ.
8 people find it helpful
NV
NGUYEN V. C.
8.5
/10
Reviewed 65 week(s) ago
Phòng sạch sẽ. Đẹp. Trang thiết bị khá tốt so với nhiều khách sạn khác cùng phân khúc. Chỉ hơi đáng tiếc là cậu nhân viên đeo kính làm ca đêm. 2 lần tôi check in đều cảm thấy rất bực mình. Cậu ta ngồi chơi game và không thèm để ý khách đang kéo vali nặng đi vào. Vào đến tơi cậu ta vẫn ngồi im chơi game và hỏi : gì đấy anh ? Khi tôi nói là tôi check in. Cậu ta hỏi tên và đưa chìa khoá phòng bằng 1 tay với thư thế đang ngồi chơi game. Tôi tự hỏi : what the fuck ? Khách sạn nên xác minh và cải thiện vấn đề đó.
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7 people find it helpful
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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