Does Mercure Hai Phong have a swimming pool?

Yes, a swimming pool is available at Mercure Hai Phong.

What do past guests say about Mercure Hai Phong?

Mercure Hai Phong is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Hai Phong

Name: Mercure Hai Phong
Address: 12 Lach Tray Street, Le Chan Ward, Lach Tray, Ngo Quyen, Hai Phong, Vietnam, 180000, Le Chan Ward, Hai Phong, 180000, Vietnam
Rating: 9.1

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9.1

/10

Exceptional

182 reviews

What Guests Say About Their Stay

N***c

10.0

/ 10

The staff is very friendly, the breakfast is delicious and rich, the rooms are clean and airy. Will visit again when coming to Hai Phong!

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Thu H.

9.7

/ 10

The hotel has a private space, right in the city center, very convenient for fun activities. Good service, clean. Staff were friendly and enthusiastic

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Leha

10.0

/ 10

people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!

Joanna Michele

10.0

/ 10

The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there.

SON

10.0

/ 10

We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel.

In the Area

See Map

12 Lach Tray Street, Le Chan Ward, Lach Tray, Ngo Quyen, Hai Phong, Vietnam, 180000

Main Facilities

Parking

Swimming Pool

Mercure Hai Phong is a 5-star hotels that has been welcoming guests since 2012. The accommodation went through a renovation in 2017. Mercure Hai Phong is part of Accor. There are 233 rooms spread across 28 floors.

Mercure Hai Phong Address: Map & Location

12 Lach Tray Street, Le Chan Ward, Lach Tray, Ngo Quyen, Hai Phong, Vietnam, 180000

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Discover More About Mercure Hai Phong

General Information

Location

Located at Le Chan Ward, 12 Lach Tray Street in HAI PHONG, VIET NAM. Those looking to explore will find Tuan Chau Island, Hòn Giếng Gối, and Hai Phong Museum nearby. Closest airport is Sân bay quốc tế Cát Bi (Hải Phòng), 5.227 km away from the accommodation.

Facilities & Amenities

Mercure Hai Phong has Swimming pool, Parking, Bus/truck parking, _24_HOUR_FRONT_DESK, Express check-in, and more.

Contact

Email: H9183@accor.com
Phone number: 842253240999
Website: https://www.mercurehaiphong.com/

All facilities in Mercure Hai Phong

Entertainment Facility

Accommodation Services

Bedroom

Others

Restaurant

Transportation

Bus/truck parking

Hotel Services

_24_HOUR_FRONT_DESK
Express check-in
CONCIERGE_SERVICES

General

Parking

Accommodation Policy & General Information in Mercure Hai Phong

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities	Parking, Swimming Pool
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Mercure Hai Phong	233
Number of floors in Mercure Hai Phong	28
Another facilities in Mercure Hai Phong	Bus/truck parking, _24_HOUR_FRONT_DESK, Express check-in, CONCIERGE_SERVICES

Frequently asked question in Mercure Hai Phong

What are available facilities at Mercure Hai Phong?

There are top facilites at Mercure Hai Phong such as Parking, Swimming Pool. (some may require extra charges)

What Time is Check In & Check Out at Mercure Hai Phong?

Check-in time at Mercure Hai Phong is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

What is The Star Hotel Classification of Mercure Hai Phong?

Mercure Hai Phong is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Mercure Hai Phong have?

Mercure Hai Phong has 28 floors.

How many rooms are available at Mercure Hai Phong?

Mercure Hai Phong has 233 rooms in total.

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More Reviews from Other Guests in Mercure Hai Phong

Overall Ratings & Reviews Mercure Hai Phong

Traveloka (43)

Other sources (139)

9.2

Exceptional

From 139 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.4

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Traveler Reviews Mercure Hai Phong

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Top reviews

Diana

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

From the USA. Rooms were comfortable and clean. Hotel was nice. I wouldn’t say a 5 star like they do here. The Pool area needs to be updated. Service could be a little better for a 5 star hotel as well. Staff was nice. Needs a better bar in the hotel. Breakfast buffet was good. Couldn’t hear the busy traffic from the rooms which is a plus. I would stay here again and recommend but don’t expect the ritz Carlton.

Jimmy Chuan Wai

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Clean room good access and pool

justin

6.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Staff weere

Serene

Business

6.0

/10

Reviewed 47 week(s) ago

Hotels.com verified review

I would have given 5 stars of not for the surprise check by immigration/police together with the hotel manager on 5/12. Worse is the immigration officer asking for my visa😲, don't they know Singaporean are visa free for 30 days?. This is my first time re encountering immigration check on my visit to Vietnam.

Masoud

Leisure with Partner

8.0

/10

Reviewed 83 week(s) ago

Expedia Group verified review

Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access

Leha

10.0

/10

Reviewed 85 week(s) ago

Expedia Group verified review

people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks!

Srecko

10.0

/10

Reviewed 100 week(s) ago

Expedia Group verified review

friendly staff

Joanna Michele

Leisure

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Cuong

Leisure Family

10.0

/10

Reviewed 117 week(s) ago

Expedia Group verified review

Clean and modern.

SON

Leisure Family

10.0

/10

Reviewed 119 week(s) ago

Expedia Group verified review

Leisure Family

10.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

Great rooms

Tracy

Business and Leisure with Partner

10.0

/10

Reviewed 130 week(s) ago

Expedia Group verified review

Great location in Hai Phong. Staff was very helpful and friendly.

Tracy

Leisure with Partner

8.0

/10

Reviewed 151 week(s) ago

Expedia Group verified review

Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :)

Jiantao

Leisure

8.0

/10

Reviewed 163 week(s) ago

Expedia Group verified review

Great location and fantastic hotel

Greg

with Partner

6.0

/10

Reviewed 166 week(s) ago

Hotels.com verified review

Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint.

Long

Friends and Family Family

10.0

/10

Reviewed 170 week(s) ago

Hotels.com verified review

Great service overall

Richard

Friends and Family Family

8.0

/10

Reviewed 185 week(s) ago

Hotels.com verified review

Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel

Teck Meng Wilson

10.0

/10

Reviewed 191 week(s) ago

Expedia Group verified review

Nice place to stay in

Dave

Family

10.0

/10

Reviewed 192 week(s) ago

Expedia Group verified review

Good location. Helpful staff. Good value.

Michael

Leisure with Partner

8.0

/10

Reviewed 196 week(s) ago

Expedia Group verified review

Very functional hotel. It was near to where we needed to be in Hai Phong

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.