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Somerset Grand Hanoi
9.0
/10
Exceptional
1,049 reviews
What Guests Say About Their Stay
James
10.0
/ 10
We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Simon
10.0
/ 10
Excellent place to stay with kids out of the hustle of the old quarter. Large pool area, table tennis pool and spacious rooms. Location only a short walk or taxi from prominent spots. Pick up drop off from airport was aldo excellent. Pool and dining staff excellent and always interacted with the kids.
Hoang
10.0
/ 10
Great location; easy to get around, many restaurants in the area. Definitely will stay again when coming back to Ha Noi.
In the Area
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49 Hai Ba Trưng, Tran Hung Dao, Hoan Kiem, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Somerset Grand Hanoi
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Somerset Grand Hanoi Address: Map & Location
49 Hai Ba Trưng, Tran Hung Dao, Hoan Kiem, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam, 10000
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Location
Somerset Grand Hanoi is located in area / city Trần Hưng Đạo.
About Somerset Grand Hanoi
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Somerset Grand Hanoi exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Somerset Grand Hanoi is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Somerset Grand Hanoi.
All facilities in Somerset Grand Hanoi
Fitness Center
Lobby
Exterior
Bedroom
Others
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- Late check-out
- Restaurant
- Room service
- WiFi in public area
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Shower
- TV
General
- AC
- Ballroom
- Family room
- Fireplace in lobby
- Swimming pool
- Smoking area
Hotel Services
- Front desk
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- Bar
- Cafe
- Dining area
Business Facilities
- Business facilities
- Meeting facilities
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in Somerset Grand Hanoi
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***Kindly be informed that the swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024. We apologize for any inconvenience and appreciate your understanding.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***Kindly be informed that the swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024. We apologize for any inconvenience and appreciate your understanding.
Additional Policy
Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***The swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024.
The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 screening certificate. The documentation must be issued at most 72 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!
Guests traveling from high-risk areas have to self-isolate for 7 days.
***The swimming pool will be closed for filtration system upgrades from November 4 to November 13, 2024.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Somerset Grand Hanoi | 185 |
Number of floors in Somerset Grand Hanoi | 25 |
Another facilities in Somerset Grand Hanoi | Coffee/tea in lobby, Coffee shop, Early check-in, Late check-out, Room service |
Frequently asked question in Somerset Grand Hanoi
What are available facilities at Somerset Grand Hanoi?
There are top facilites at Somerset Grand Hanoi such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Somerset Grand Hanoi?
Check-in time at Somerset Grand Hanoi is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Somerset Grand Hanoi?
Somerset Grand Hanoi is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Somerset Grand Hanoi have?
Somerset Grand Hanoi has 25 floors.
How many rooms are available at Somerset Grand Hanoi?
Somerset Grand Hanoi has 185 rooms in total.
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More Reviews from Other Guests in Somerset Grand Hanoi
Traveloka (44)
Other sources (1,005)
9.0
Exceptional
From 1,005 reviews
Cleanliness
8.8
Room Comfort
9.0
Location
9.0
Service and Facilites
8.8
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Traveler Reviews Somerset Grand Hanoi
Number of reviews per page
20
40
Top reviews
Stephen
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Lovely team. Good facilities
LYNA
Leisure with Children
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hotel is just ok. Pro: the family rooms are big. Kitchen/washer on the premise. Steamer/sauna room available for customers to use. Cons: Old/everything is outdated, loud noise from the pickleball facility below.
An
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Front desk, door man are super
Tau Chuin
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Great location and wonderful for large groups.
Lynne
Leisure Family
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This property was in a great location with lots of options activities and food options neat by. However the rooms are very dated and need to be modernised, but for the price great stay. Room was quiet, clean and spacious.
James
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We stayed as a family and loved the apartment size. Also convenient to have a kitchen.
Simon
Leisure Family
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Excellent place to stay with kids out of the hustle of the old quarter. Large pool area, table tennis pool and spacious rooms. Location only a short walk or taxi from prominent spots. Pick up drop off from airport was aldo excellent. Pool and dining staff excellent and always interacted with the kids.
Verified traveler
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Good location. The rooms are a bit dated but overall good place with plenty of space and great to have a washing machine. The aircon was quite smelly and probably needs cleaning
Hoang
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great location; easy to get around, many restaurants in the area. Definitely will stay again when coming back to Ha Noi.
Denise
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great customer seẻvices, big room,
ANAND
Friends and Family
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Pros:
Large and comfortable room. Great for a family to spread out and have a baby sleep in another room.
Friendly staff.
Decent location with lots of eating options near by.
Comfortable and functional room.
Cons:
The hotel and room just looked a bit dated and tatty. A bit or repainting and cleaning the bathroom tiles would help.
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Alana
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Property is very clean, the staff are friendly and helpful. Breakfast has a good choice of food. The hotel is located close to eateries and attractions. The pool was too cold to use, but the playground, tennis court, gym and steam room were all in good condition.
Yong-Long
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Location next to Hao Lo Prison and it's walking distance to many things like train street, Hoan Kiem Lake, Ho Chi Minh Mosoleum, Imperial Citadel, temple of literature etc. if you don't mind up to 15minute walk.
You can hear some stret traffic.
Was particularly bad when Vietnam won the ASEAN world cup against Thailand... Obviously good if you wanted to party in the streets with the locals.
Read More
Trevor
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Wonderful location, excellent service, spacious Executive 2BR Apartment!
Theodora
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Spacious, clean hotel in a great location. Accommodating to any requests. The washing machine in the unit was fabulous. Would recommend.
Tau Chuin
Friends and Family
6.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
The hotel windows were in very bad conditions and not sealed properly allowing lots of street noise coming in. Our room hot showers were also not functioning properly and hardly had any hot water.
Trevor
Friends and Family
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Wonderful stay at spacious 2BR serviced apartment in a convenient location in Hanoi. They even had a small birthday cake waiting for me in the refrigerator :-)
The front desk staff were friendly and helpful, and stored our large luggage for us while we left for an overnight trip to Ha Long Bay.
The beds are comfortable, the views are spectacular, and the apartment is very spacious. Walking distance to Hoan Kiem Lake, Old Quarter, Military Museum, HCM Mausoleum, and tons of restaurants and bars.
Cant wait to stay in Somerset Grand Hanoi again!
Read More
SAY KEE
Leisure Family
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Provision of a big water dispenser cutting down on plastic bottles.
Rosalie
Friends and Family
6.0
/10
Reviewed 40 week(s) ago
Hotels.com verified review
This hotel is 30 years old. Very spacious family room with 2 bedrooms, but it is pretty worn out. We stayed on the 10th floor, and we could still hear the loud traffic noises from the streets. Also, there are no frames for the windows. It is extremely dangerous if you have children.
Siu Hung
10.0
/10
Reviewed 41 week(s) ago
Hotels.com verified review
The room is spacious and the view is very beautiful. The sink in kitchen got some smell.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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