The Lapis Hotel

I stayed at The Lapis twice, in 2016 and 2026. In the 10 years between my two stays, it has aged, but it happens to the best of us. It is not as well maintained as it could be (paint peeling off, etc.). Standard rooms face a wall and suffer a little from lack of air circulation. But it is still a lovely hotel, in a good location, and staffed by friendly and helpful employees.

No complaints

Beautiful architecture and rooms. The building is older and needs attention. The smell is unbearable. Smells like sewage

Everything was great except for the signal on the TV kept freezing

Clean, well located, attentive staff, great breakfast buffet, well priced.

Excellent

We only stayed over night. Everything seemed perfect

We had a wonderful stay at The Lapis Hotel. The room and facilities were immaculately clean, and the staff were incredibly helpful and accommodating. We had a very early 4:00 AM checkout, and they still prepared breakfast for us to take away, which was a really thoughtful touch. Everything about the experience felt professional and warm. Highly recommend this hotel if you’re visiting Hanoi!

non

Staff was slow to react to noisy guests and made me change my room the last day because I booked on my own. They switched me to a slightly smaller but almost identical room so it seemed like they could have kept me in either room the entire time rather than switching me.

Nice hotel by the ministry of finance, around 20 minutes walk from the old quarter. As with all hotels, the pictures online are a bit better than reality, but the hotel is very nice nonetheless. Staff couldn’t be more helpful!

Lovely hotel. Good location

We enjoyed our stay here, although did find housekeeping weren’t always punctual / making up the room despite request. Rooftop pool a great plus vs surrounding accommodation options.

Lovely hotel and all the staff were really friendly and helpful.

Fresh, bright, hotel with attentive staff

Good location

The premier rooms are wonderful. City views. I was surprise that the rooftop infinity pool was so large with gorgeous Hanoi skyline views. The front desk staff is awesome. I spent 3 nights in regular room, so worth it for the price but no views. I was OK with it, then I like the hotel so much I decided to upgrade to premier room and pay the different for two additional nights. I like the neighbored as lots of high quality cafes and restaurants without the international tourists. I've been coming to Hanoi for business for over 15 years and will definitely stay here again. One thing. It is an easy 15-17 minute walk to Ho Kiem Lake. The streets to and from the lake from the hotel are broad and quiet before 7:30am. Lots of embassies and government offices so great security. Every morning, I would walk to and around the lake and back to hotel taking about 50-55 minutes. Wonderful way to start the day. Also, the beds are amazing. Great sleep. Thank you, thank you.

Characterful hotel. Nice rooms. Comfortable bed. Decent breakfast. Staff were lovely. Enjoyed rooftop pool. Could do with a bit of a clean up/ maintenance around spa area. Steam room handle is all decayed and coming apart leaving pieces of mouldy wood everywhere. Flickering light by pool. Pool fountain not working.

Only stayed one night between flights- nice pool. Coffee shops and restaurants nearby.

Very good breakfast, clean and adequate sized room, good location.