The Lapis Hotel

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9.1
Exceptional
528 reviews

What Guests Say About Their Stay

E***O

9.1
/ 10
Love it! Low-key kinda hard to find local food nearby, but so far nothing but good experiences.

tony

10.0
/ 10
Clean, well located, attentive staff, great breakfast buffet, well priced.

Sandra

10.0
/ 10
We had a wonderful stay at The Lapis Hotel. The room and facilities were immaculately clean, and the staff were incredibly helpful and accommodating. We had a very early 4:00 AM checkout, and they still prepared breakfast for us to take away, which was a really thoughtful touch. Everything about the experience felt professional and warm. Highly recommend this hotel if you’re visiting Hanoi!

Andrew

10.0
/ 10
We enjoyed our stay here, although did find housekeeping weren’t always punctual / making up the room despite request. Rooftop pool a great plus vs surrounding accommodation options.
In the Area
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21 Tran Hung Dao Street, Phan Chu Trinh, Hoan Kiem, Hanoi, Vietnam, 100478

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Lapis Hotel is located in area / city Phan Chu Trinh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Lapis Hotel

21 Tran Hung Dao Street, Phan Chu Trinh, Hoan Kiem, Hanoi, Vietnam, 100478
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Lobby The Lapis Hotel
Lobby 2 The Lapis Hotel

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Location
The Lapis Hotel is located in area / city Phan Chu Trinh.

About The Lapis Hotel

From business event to corporate gathering, The Lapis Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Lapis Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Lapis Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Lapis Hotel is suitable for you who value privacy during your stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Lapis Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Lapis Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Lapis Hotel.

All facilities in The Lapis Hotel

Swimming Pool The Lapis Hotel
Swimming Pool
Fitness Center The Lapis Hotel
Fitness Center
Lobby The Lapis Hotel
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Breakfast
  • Dining area

Things to Do

  • Garden
  • Hot tub
  • Massage
  • Outdoor pool
  • Sauna
  • TV lounge

Transportation

  • Car rental

Connectivity

  • LAN Internet
  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Cloakroom
  • Connecting rooms
  • Family room
  • Swimming pool
  • Smoking area

Accessibilty

  • Accessible parking

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)
  • Train station pickup
  • Airport transfer

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Accommodation Policy & General Information in The Lapis Hotel

General Check-in Instructions

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
- Neu khach đen tu vung co dich thi se phai cach ly tap trung.
- Neu khach đen tu noi khong bi dich nang nhung co dich thi phai co xet nghiem am tinh trong vong 3 ngay.
- Neu khach nam trong 2 vung tren khong du yeu cau, chung toi se tu choi nhan dat phong de khong anh huong den dich benh lay lan trong cong dong
Yêu cầu bắt buộc đối với khách lưu trú tại khách sạn: - Có giấy chứng nhận đã tiêm đủ 2 mũi vaccine ngừa covid-19. - Có giấy chứng nhận kết quả xét nghiệm âm tính với SARS-CoV-2 (theo phương pháp RT-PCR hoặc test nhanh kháng nguyên) trong vòng 72 giờ và khai báo y tế trong suốt hành trình.

Additional Policy

Please note that your children might be charged when check-in at the hotel. Please call the hotel before your check-in date for further information. Vui long luu y, tre em co the bi thu them phi khi nhan phong tai khach san. Vui long lien he khach san truoc khi nhan phong de biet them thong tin chi tiet.
- Nếu khách đến từ vùng có dịch thì sẽ phải cách ly tập trung.
- Nếu khách đến từ nơi không bị dịch nặng nhưng có dịch thì phải có xét nghiệm âm tính trong vòng 3 ngày.
- Nếu khách nằm trong 2 vùng trên không đủ yêu cầu, chúng tôi sẽ từ chối nhận đặt phòng để không ảnh hưởng đến dịch bênh lây lan trong cộng đồng.
Yêu cầu bắt buộc đối với khách lưu trú tại khách sạn: - Có giấy chứng nhận đã tiêm đủ 2 mũi vaccine ngừa covid-19. - Có giấy chứng nhận kết quả xét nghiệm âm tính với SARS-CoV-2 (theo phương pháp RT-PCR hoặc test nhanh kháng nguyên) trong vòng 72 giờ và khai báo y tế trong suốt hành trình."

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Lapis Hotel
70
Number of floors in The Lapis Hotel
11
Another facilities in The Lapis Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Buffet breakfast

Frequently asked question in The Lapis Hotel

What are available facilities at The Lapis Hotel?
There are top facilites at The Lapis Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Lapis Hotel?
The standard check-in time at The Lapis Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Lapis Hotel provide breakfast?
Yes, The Lapis Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Lapis Hotel
The Lapis Hotel has a 4.0-star rating.
How many floors does The Lapis Hotel have?
The Lapis Hotel has 11.
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More Reviews from Other Guests in The Lapis Hotel

Overall Ratings & Reviews The Lapis Hotel

Traveloka (19)
Other sources (509)
9.2
Exceptional
From 509 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

7.6

Service and Facilites

9.4

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Traveler Reviews The Lapis Hotel

Number of reviews per page
20
40
Top reviews
Niko
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I stayed at The Lapis twice, in 2016 and 2026. In the 10 years between my two stays, it has aged, but it happens to the best of us. It is not as well maintained as it could be (paint peeling off, etc.). Standard rooms face a wall and suffer a little from lack of air circulation. But it is still a lovely hotel, in a good location, and staffed by friendly and helpful employees.
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Casey
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

No complaints
Ramandeep
icon-with Children
with Children
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful architecture and rooms. The building is older and needs attention. The smell is unbearable. Smells like sewage
Harjit
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Everything was great except for the signal on the TV kept freezing
tony
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Clean, well located, attentive staff, great breakfast buffet, well priced.
Timothy John
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Excellent
Sandra
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

We only stayed over night. Everything seemed perfect
Sandra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

We had a wonderful stay at The Lapis Hotel. The room and facilities were immaculately clean, and the staff were incredibly helpful and accommodating. We had a very early 4:00 AM checkout, and they still prepared breakfast for us to take away, which was a really thoughtful touch. Everything about the experience felt professional and warm. Highly recommend this hotel if you’re visiting Hanoi!
Read More
Nemir
6.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

non
Jennifer
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Staff was slow to react to noisy guests and made me change my room the last day because I booked on my own. They switched me to a slightly smaller but almost identical room so it seemed like they could have kept me in either room the entire time rather than switching me.
Ben
icon-Leisure
Leisure
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Nice hotel by the ministry of finance, around 20 minutes walk from the old quarter. As with all hotels, the pictures online are a bit better than reality, but the hotel is very nice nonetheless. Staff couldn’t be more helpful!
Deborah
10.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Lovely hotel. Good location
Andrew
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

We enjoyed our stay here, although did find housekeeping weren’t always punctual / making up the room despite request. Rooftop pool a great plus vs surrounding accommodation options.
Derek
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

Lovely hotel and all the staff were really friendly and helpful.
Timothy John
icon-
10.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Fresh, bright, hotel with attentive staff
Nick
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Good location
Ken
icon-Business
Business
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The premier rooms are wonderful. City views. I was surprise that the rooftop infinity pool was so large with gorgeous Hanoi skyline views. The front desk staff is awesome. I spent 3 nights in regular room, so worth it for the price but no views. I was OK with it, then I like the hotel so much I decided to upgrade to premier room and pay the different for two additional nights. I like the neighbored as lots of high quality cafes and restaurants without the international tourists. I've been coming to Hanoi for business for over 15 years and will definitely stay here again. One thing. It is an easy 15-17 minute walk to Ho Kiem Lake. The streets to and from the lake from the hotel are broad and quiet before 7:30am. Lots of embassies and government offices so great security. Every morning, I would walk to and around the lake and back to hotel taking about 50-55 minutes. Wonderful way to start the day. Also, the beds are amazing. Great sleep. Thank you, thank you.
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Yvonne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Characterful hotel. Nice rooms. Comfortable bed. Decent breakfast. Staff were lovely. Enjoyed rooftop pool. Could do with a bit of a clean up/ maintenance around spa area. Steam room handle is all decayed and coming apart leaving pieces of mouldy wood everywhere. Flickering light by pool. Pool fountain not working.
Linda
6.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Only stayed one night between flights- nice pool. Coffee shops and restaurants nearby.
Christopher
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Very good breakfast, clean and adequate sized room, good location.
Number of reviews per page
20
40

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Lobby 4 The Lapis Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.