Ilala Lodge Hotel

Hotels
9.0
/10
Exceptional
103 reviews

What Guests Say About Their Stay

Lisa

10.0
/ 10
From the time we arrived at Ilala Lodge we were treated with kindness. When we realized that we mistakenly booked a room with one bed instead of two, we were moved to room with two beds and an amazing view of the Smoke and Thunder. Jane at the front desk did everything she could to make sure we were comfortable. She is an incredible host and I'm so grateful for her kindness. Then we had our first meal at the restaurant. The music from the pianist was instantly soothing. The food was delicious, and the service was exemplary. I couldn't imagine how things could get better, but that was just the start. After dinner we decided to have a drink at the bar next to the pool. That's where we met Basil the bartender, and, we later learned, a 30 year employee. This kind and funny man took care of us but also clearly is a mentor and valuable member of the staff. We used the hotel's concierge to arrange a tour of Victoria Falls as well as a dinner cruise. The guide and the dinner were amazing. But maybe the best part was coming back to the Lodge and hanging out by the pool. Basil and George were so attentive and kind. Over the course of our stay they both made sure we were happy and comfortable. They are both excellent and deserve all the recognition. When it came time to leave I was honestly sad to go. Ilala Lodge had become more than a place to sleep and eat. Everyone on staff there was so friendly, kind, and just on point. 10/10 - no notes. I really hope I can return someday!

Wonya

10.0
/ 10
Great and helpful staff. Wonderful location. Nothing better than waking up to the sound of the falls! But no precipitation!!

Verified traveler

10.0
/ 10
Ilala Lodge is really nice!! Extremely beautiful, friendly, clean, and great food.
In the Area
See Map
Area A8, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Ilala Lodge Hotel is a good choice when you are visiting Ward 2. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Ilala Lodge Hotel Address: Map & Location

Area A8, Ward 2, Victoria Falls, Matabeleland North, Zimbabwe
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Lobby 2 Ilala Lodge Hotel

Discover More About Ilala Lodge Hotel

General


Near Victoria Falls

Location


When you stay at Ilala Lodge Hotel in Victoria Falls, you'll be in a national park, just steps from Victoria Falls National Park and 11 minutes by foot from Victoria Falls. This spa hotel is 0.7 mi (1.1 km) from David Livingstone Statue and 0.8 mi (1.4 km) from Zambezi River.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Victoria Falls National Park - 0.1 km / 0.1 mi
Victoria Falls - 0.9 km / 0.6 mi
David Livingstone Statue - 1 km / 0.6 mi
Zambezi River - 1.1 km / 0.7 mi
Devil's Pool - 1.7 km / 1 mi
Victoria Falls Bridge - 1.9 km / 1.2 mi
Victoria Falls Field Museum - 3.3 km / 2.1 mi
Zambezi National Park - 4.5 km / 2.8 mi
Mosi-oa-Tunya National Park - 6.3 km / 3.9 mi
Livingstone Reptile Park - 9 km / 5.6 mi
Maramba Cultural Museum - 10.4 km / 6.4 mi
Railway Museum - 11.5 km / 7.1 mi
Livingstone Museum - 12.5 km / 7.8 mi
Mukuni Park Curio Market - 13.1 km / 8.1 mi

The nearest airports are:
Livingstone (LVI) - 18.3 km / 11.3 mi
Victoria Falls (VFA) - 21.8 km / 13.5 mi

The preferred airport for Ilala Lodge Hotel is Victoria Falls (VFA).

Facilities


Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at The Cassia Restaurant, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 73 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Ilala Lodge Hotel

Bar, Cafe and Lounge Ilala Lodge Hotel
Bar, Cafe and Lounge
Swimming Pool Ilala Lodge Hotel
Swimming Pool
Entertainment Facility Ilala Lodge Hotel
Entertainment Facility
Functional Hall Ilala Lodge Hotel
Functional Hall
Lobby Ilala Lodge Hotel
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Spa

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Safety deposit box

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Ilala Lodge Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Green Tourism Program, Contactless check-in is available, No elevators
  • Airport shuttle fee: USD 34 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 4 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ilala Lodge Hotel
73
Number of floors in Ilala Lodge Hotel
3
Another facilities in Ilala Lodge Hotel
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Poolside bar

Frequently asked question in Ilala Lodge Hotel

What are available facilities at Ilala Lodge Hotel?
There are top facilites at Ilala Lodge Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Ilala Lodge Hotel?
Check-in time at Ilala Lodge Hotel is staring from 14:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Ilala Lodge Hotel provide breakfast?
Yes, Ilala Lodge Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Ilala Lodge Hotel?
Ilala Lodge Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Ilala Lodge Hotel have?
Ilala Lodge Hotel has 3 floors.
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More Reviews from Other Guests in Ilala Lodge Hotel

9.0
Exceptional
From 103 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Ilala Lodge Hotel

Number of reviews per page
20
40
Top reviews
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From the time we arrived at Ilala Lodge we were treated with kindness. When we realized that we mistakenly booked a room with one bed instead of two, we were moved to room with two beds and an amazing view of the Smoke and Thunder. Jane at the front desk did everything she could to make sure we were comfortable. She is an incredible host and I'm so grateful for her kindness. Then we had our first meal at the restaurant. The music from the pianist was instantly soothing. The food was delicious, and the service was exemplary. I couldn't imagine how things could get better, but that was just the start. After dinner we decided to have a drink at the bar next to the pool. That's where we met Basil the bartender, and, we later learned, a 30 year employee. This kind and funny man took care of us but also clearly is a mentor and valuable member of the staff. We used the hotel's concierge to arrange a tour of Victoria Falls as well as a dinner cruise. The guide and the dinner were amazing. But maybe the best part was coming back to the Lodge and hanging out by the pool. Basil and George were so attentive and kind. Over the course of our stay they both made sure we were happy and comfortable. They are both excellent and deserve all the recognition. When it came time to leave I was honestly sad to go. Ilala Lodge had become more than a place to sleep and eat. Everyone on staff there was so friendly, kind, and just on point. 10/10 - no notes. I really hope I can return someday!
Read More
Emily
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I enjoyed my time here
Wonya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great and helpful staff. Wonderful location. Nothing better than waking up to the sound of the falls! But no precipitation!!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Menu was limited. Shower makes floor all wet. Never restocked our minibar. Should have a mechanism for late checkout, even if you pay for it. Felt perfectly safe here at all times. All staff were friendly and very helpful. All other aspects were excellent. Would recommend to others and return myself.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Ilala Lodge is really nice!! Extremely beautiful, friendly, clean, and great food.
Ravinder
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very relaxing and calming hotel with lovely gardens. Had hippos visiting at night. Breakfast was excellent. The lunch menu was tasty. The dinner was not so good. The staff were very friendly & welcoming. Would stay there again. 10 minutes to Victoria falls on foot
LISSI
icon-
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

I enjoined staying at Ilala - this is the second time I have stayed at Ilala and if possible I will be back next year in March.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

A lovely hotel near the entrance to The Victoria Falls National park. Good accommodation. Lovely staff. I would definitely return to this hotel one day.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

EXCELLENT ALL ROUND
LaMine
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I had a pleasant stay, till next time, thank you.
Bonnie
icon-with Partner
with Partner
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Love their breakfast buffet! Best ever
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The property was amazing. We loved the lodge, we had hippos outside our door 2 nights. Breakfast was amazing and the staff was fantastic. We would definitely come back.
Thomas
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Loved it
Peter
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Property was well maintained and the service impeccable.
Michael
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great property.
Jephunneh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!
Read More
Kelley
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience
Read More
Brian
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town
Richard
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Food was poor accommodation was average at best but very expensive
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Staff was amazing. Very convenient to Victoria Falls.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Ilala Lodge Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 103 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

9.6

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ilala Lodge Hotel

Number of reviews per page
20
40
Top reviews
Lisa
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From the time we arrived at Ilala Lodge we were treated with kindness. When we realized that we mistakenly booked a room with one bed instead of two, we were moved to room with two beds and an amazing view of the Smoke and Thunder. Jane at the front desk did everything she could to make sure we were comfortable. She is an incredible host and I'm so grateful for her kindness. Then we had our first meal at the restaurant. The music from the pianist was instantly soothing. The food was delicious, and the service was exemplary. I couldn't imagine how things could get better, but that was just the start. After dinner we decided to have a drink at the bar next to the pool. That's where we met Basil the bartender, and, we later learned, a 30 year employee. This kind and funny man took care of us but also clearly is a mentor and valuable member of the staff. We used the hotel's concierge to arrange a tour of Victoria Falls as well as a dinner cruise. The guide and the dinner were amazing. But maybe the best part was coming back to the Lodge and hanging out by the pool. Basil and George were so attentive and kind. Over the course of our stay they both made sure we were happy and comfortable. They are both excellent and deserve all the recognition. When it came time to leave I was honestly sad to go. Ilala Lodge had become more than a place to sleep and eat. Everyone on staff there was so friendly, kind, and just on point. 10/10 - no notes. I really hope I can return someday!
Read More
Emily
icon-Leisure
Leisure
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

I enjoyed my time here
Wonya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Great and helpful staff. Wonderful location. Nothing better than waking up to the sound of the falls! But no precipitation!!
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Menu was limited. Shower makes floor all wet. Never restocked our minibar. Should have a mechanism for late checkout, even if you pay for it. Felt perfectly safe here at all times. All staff were friendly and very helpful. All other aspects were excellent. Would recommend to others and return myself.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Ilala Lodge is really nice!! Extremely beautiful, friendly, clean, and great food.
Ravinder
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Very relaxing and calming hotel with lovely gardens. Had hippos visiting at night. Breakfast was excellent. The lunch menu was tasty. The dinner was not so good. The staff were very friendly & welcoming. Would stay there again. 10 minutes to Victoria falls on foot
LISSI
icon-
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

I enjoined staying at Ilala - this is the second time I have stayed at Ilala and if possible I will be back next year in March.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

A lovely hotel near the entrance to The Victoria Falls National park. Good accommodation. Lovely staff. I would definitely return to this hotel one day.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

EXCELLENT ALL ROUND
LaMine
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

I had a pleasant stay, till next time, thank you.
Bonnie
icon-with Partner
with Partner
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Love their breakfast buffet! Best ever
Robert
icon-Leisure
Leisure
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The property was amazing. We loved the lodge, we had hippos outside our door 2 nights. Breakfast was amazing and the staff was fantastic. We would definitely come back.
Thomas
10.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

Loved it
Peter
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Property was well maintained and the service impeccable.
Michael
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Great property.
Jephunneh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!
Read More
Kelley
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience
Read More
Brian
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town
Richard
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

Food was poor accommodation was average at best but very expensive
Kathleen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 170 week(s) ago

Expedia Group verified review

Staff was amazing. Very convenient to Victoria Falls.
Number of reviews per page
20
40